Download - Ian Berry - the right decisions, at the right time, by the right people

The right decisions made at the right time

and by the right people

© Ian Berry 1990-2010

is a key tooptimum performance

© Ian Berry 1990-2010

At least half of the decisions made by

business people are not the best decisions that could be made!

© Ian Berry 1990-2010

From 2 decades of research by Dr Paul Nutt of Ohio State University and involving hundreds of organisations

3 key reasons why 50% of decisions fail

1) 1/3 driven by ego


2) nearly 2/3 of executives never explore alternatives

once they make up their mind


3) 80% of managers pushtheir decisions through by

persuasion or edict and not by the value of their idea


Another big problem that I see

Lack of Transparency

© Ian Berry 2009 All rights reserved

For BIG decisionsDon’t make a decision until

all the angles have been thoroughly viewed and debated


Have a process!

NB NEDS = Needs, Expectations and Desires

Having a process means

© Ian Berry 1990-2010

Transparency of decision making which means

© Ian Berry 1990-2010

Greater acceptance and higher support for decisions

© Ian Berry 1990-2010

Having a process also means

© Ian Berry 1990-2010

A greater likelihood of buy-in by those affected by the decision

© Ian Berry 1990-2010

High probabilityof making theright decision

© Ian Berry 1990-2010


For EVERYDAY decisionsGenuinely empower people

at all key transaction and interaction points along

your supply chain

If you don’t believelittle things

make a big differencethen you have never been to bed with a mosquito!

Anita Roddick, Founder, The Body Shop

© Ian Berry 1990-2010


This meanshaving structures and

systems that fully support people in bringing their

best to their work on a consistent basis

is essential


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