2008 Midterm Review
UMW CORPORATION SDN BHD
HSSE GUIDELINES – OPERATIONS RESUME
“COVID-19 PANDEMIC”
HSSE GUIDELINES CONTENTS
2
The awareness & distribution of information
Personal Protective Equipment
Health Screening
Cleaning & housekeeping
Waste management
Social distancing
Signages/ Marking/ Tagging
3
4
5
6
7
8
12
Emergency Management
Reporting to Authorities
15
16
1- THE AWARENESS & DISTRIBUTION OF INFORMATION
3
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
2
3
5
Covid briefing
4
1. “Tool-box” meeting2. KKM briefing
IOM/Announcement via e-mail
Regular IOM from Group HR on new requirement. Emergency Crisis Hotline communicated to staff.
Daily HSE update via e-mail
All staff has been informed on latest global –local status daily
Daily HSE update via HSSE on-line portal
Staff was updated on Covid tips and “do’s” and “don’t’s”
STOP PRACTICE DUE TO SOCIAL
DISTANCING
CONTINUED PRACTICE
CONTINUED PRACTICE
CONTINUED PRACTICE
Distribution of flyers
Staff regularly updated on covid via flyers
ON
-LIN
E
Bi-yearly HSE bulletin will be on-line
Operating Companies (OpCo) will actively issue internal correspondence
Internal data/statistic will be shared withstaff once received management approval
REQUIREMENT BY
STOP PRACTICE DUE TO SOCIAL
DISTANCING
Information pertaining to covid-19 to be displayed at notice board
MITI/KKM
ENFORCED BY
HSSE(OpCo)
Group HSSE
Group HSSE
HSSE(OpCo)
GROUP HR/
HRBP/ HR OpCo
2- PERSONAL PROTECTIVE EQUIPMENT (PPE)
4
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
2
3
4
Distribution of face mask
Distribution of hand glove
Distribution of personal hand sanitizer
Allocation of hand sanitizerat common area
N95/ Surgical mask was distributed to all staff
NOT PROVIDED
50ml hand sanitizer was distributed to all staff
250ml hand sanitizer was allocated at common areas
CONTINUED PRACTICE
1. Glove to be worn by canteen operator2. Rubber glove to be worn by Marshal
CONTINUED PRACTICE
CONTINUED PRACTICE
More common areas to be identified and to allocate hand sanitizera- SURAUb- Meeting room c- Inside the liftd- Staircase e- Cafeteria f - Smoking areag- Security post
To consider disposable glove
The frequency of distribution and number of hand sanitizer to be improved
NEW GUIDELINE
The frequency of distribution and number of mask to be improved
REQUIREMENTBY
MITI/KKM
HSSE(OpCo)
HSSE(OpCo)
HSSE(OpCo)
PROPERTY/ MAINTENANCE
(OpCo)
ENFORCED BY
1. COMPULSORY to wear the mask while in premises
3- HEALTH IMPROVEMENT/ SCREENING
5
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
2
3
4
Body temperature screening
Visitor from hotspot country
Travelling history declaration
All staff and visitors are required to undergo temperature screening.Only healthy staff & visitors (36-37.5 C) will be allowed to enter the premises
VISITOR WILL NOT BE ALLOWED TO ENTER
THE PREMISES
All local visitors are required to declare their travelling history
CONTINUED PRACTICE
CONTINUED
PRACTICE
The frequency of screening for staff will be added from once to twice /day2. More effective thermometer will be used at critical areas
The number of
hotspot countries will be added as advised by WHO
ON
-LIN
E Staff will be advised to communicate with their visitor/clients via skype, webex, etc
H1N1 VaccineAll staff was offered with free H1N1 vaccination
CONTINUED
PRACTICEIF APPLICABLE
Complimentary Vitamin C
NOT PROVIDED5NEW PRACTICE FREE VITAMIN C
PROVIDED
Company initiative to improve the staff body immune system
Company to consider to provide any other suitable vaccine to the staff
VISITOR WILL NOT BE ALLOWED TO ENTER
THE PREMISES
REQUIREMENTBY
MITI/ KKM
MITI/KKM
ENFORCED BY
MARSHALS
MARSHALS
MARSHALS
GROUP HR/
HRBP/ HR OpCo
GROUP HR/
HRBP/ HR OpCo
4- CLEANING & HOUSEKEEPING
6
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
2
3
Space sanitizing
Area disinfection
CONTINUED PRACTICE
1 The sanitizing will be conducted at working area before operation resumes2. The sanitizing will be conducted on a monthly basis until pandemic is over
Space sanitizing was conducted at office and enclosed working area
Disinfection was conducted at all office equipment, lift button, door lock, etc.
CONTINUED PRACTICE
1 The disinfection will be conducted at working area before operation resumes2. The disinfection will be conducted 3 times daily3. Cleaning kit to be provided at all areas. Staff will be trained to disinfect office equipment
Normal cleaning process
Cleaning process was performed by engaged contract cleaners
CONTINUED PRACTICE
1.The frequency of cleaning to be increased especially at common areas:a- Washroomb- Lobbyc- Cafeteria d- Meeting room 2. Sufficient hand soap provided at pantry and wash room
REQUIREMENTBY
MITI
ENFORCED BY
HSSE(OpCo)
CLEANER/ PROPERTY/
MAINTENANCE(OpCo)
CLEANER/ PROPERTY/
MAINTENANCE(OpCo)
5- WASTE MANAGEMENT
7
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
2
Method to dispose used PPE
Disposable of used PPE
NO PROPER GUIDELINE DEVELOPED
1. Steps to dispose face mask:a- Fold used maskb- manage the ear loops neatlyc- wrap with the loopsd- put the mask into plastic bage- dispose the mask into covered binf- wash hand with soap and water 2. Steps to disposeglove:a- put the glove into plastic bagb- dispose the glove into covered binc- wash hand with soap and water
1. Proper dust bin with proper cover provided at all critical areas
Used PPE was disposed together with other solid waste
CONTINUED PRACTICE
If blood is visible in body fluid then the gloves & mask must be discarded into biohazard bag
NEW GUIDELINE
REQUIREMENTBY
ENFORCED BY
CLEANER/ PROPERTY/
MAINTENANCE(OpCo)
CLEANER/ PROPERTY/
MAINTENANCE(OpCo)
6- SOCIAL DISTANCING
A : ALL WORKING AREAS
8
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
2
3
Business travel are prohibited
Large crowd event
To limit the number of staff working at one area at a time
The staff was divided into two teams –Team A and B
1. Business travel overseas is prohibited2. Travel among UMW business locations is prohibited
To postpone/ cancel/ reschedule large crowd event with more than 30 participants
CONTINUED
PRACTICE
CONTINUED
PRACTICE
CONTINUED
PRACTICE
The implementation will continue untilfurther notice by the management / NSC
The implementation will cover all working areas
Activation of Split Team Operations
4
In-person business meetings and gathering
Not implemented if:a- attendee has feverb- non critical meetingc- other available communication platformd- no rigorous infection control taken
All meetings to be cancelled
REQUIREMENTBY
MITI/KKM
ENFORCED BY
1. To cancel/ reschedule all events
GROUP HR/
HRBP/ HR OpCo
GROUP HR/HRBP /
HR OpCo/HR EVENT
ORGANIZER
GROUP HR/
HRBP/ HR OpCo
Staff will be advised to communicate with their visitor/clients via skype, webex, etcO
N-L
INE
MITI/KKM
ALL STAFF
2. Staff are not allowed to gather at any place/ cafeteria
6- SOCIAL DISTANCING
B : CAFETERIA/ CANTEEN
9
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
3
4
Breakfast / evening tea
Lunch
NEW GUIDELINEArrangement of chairs and tables
5
NO PROPER GUIDELINE
DEVELOPED
The distance between chairs are at least 1 m or 3 feet
NO PROPER GUIDELINE
DEVELOPED
Grab packed food to be prepared to prevent crowd staff
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
2 Staff queuing area
NO PROPER GUIDELINE
DEVELOPED
NEW GUIDELINE
The distance between staff at the food counter isat least 1 m or 3 feet
Operator need to change their method to serve the food to the staff.
Operator needs to change their method of serving food to staff
Social distancing with marked chair/table
Social distancing with marked floor
NEW GUIDELINE
NEW GUIDELINE
NEW GUIDELINE
REQUIREMENTBY
MITI/KKM
MITI/KKM
MITI/KKM
MITI/KKM
ENFORCED BY
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
Grab packed food to be prepared to prevent crowd staff
GROUP HR/
HRBP/ HR OpCo
GROUP HR/
HRBP/ HR OpCo
GROUP HR/
HRBP/ HR OpCo
Payment at canteen/ cafeteria
MITI/KKM
Cashless
Operator needs to change their payment method: 1.Coupon2. QR code
6- SOCIAL DISTANCING
C : OTHER COMMON AREAS
10
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
4
5
NO PROPER GUIDELINE DEVELOPED
NO PROPER GUIDELINE DEVELOPED
NO PROPER GUIDELINE DEVELOPED
Surau NO PROPER GUIDELINE DEVELOPED
1.All gatherings are not allowed in Surau2. Any “tazkirah”/”ceramah” is not allowed
Staff is required to bring their own “telekong” or garment
1. Staff to use plastic sejadah when performing prayer2. Sejadah to be disinfected regularly
NEW GUIDELINE
NEW GUIDELINE
Staff is not allowed to perform prayer in “Jemaah” 2. Notice to be displayed at entrance
Surau can be utilized
REQUIREMENTBY
ENFORCED BY
NO PROPER GUIDELINE DEVELOPED
NEW GUIDELINETo limit 5 staff in the surau at one time
Staff is not allowed to share prayer garment
NEW GUIDELINE
Notice to be displayed at surau entrance
NEW GUIDELINE
Notice to be displayed at surau entrance
1.The disinfection will be conducted 3 times daily2. Cleaning kit to be provided at surau
HR OpCo/ SURAU
COMMITTEE
HR OpCo/ SURAU
COMMITTEE
MUSLIM STAFF
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
HR OpCo/ SURAU
COMMITTEE
MITI/KKM
6- SOCIAL DISTANCING
C : OTHER COMMON AREAS
11
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
2
4
5
Lift / Elevator
Lobby
Meeting rooms
6
NO PROPER GUIDELINE DEVELOPED
Meeting room to be closed . Training, engagement and events to becancelled.
NO PROPER GUIDELINE DEVELOPED
NO PROPER GUIDELINE DEVELOPED
NO PROPER GUIDELINE DEVELOPED
3
NO PROPER GUIDELINE DEVELOPED
All gathering places to be closed temporarily
Staff is required to use staircase
Elevator to be closed
1.Staff/ visitor to be positioned at least 1 m from each other2. Staff –visitor to avoid physical contact when greeting
To practice safe greetings which includes a wave, a nod or a bow
NEW GUIDELINE
NEW GUIDELINE
NEW GUIDELINE
NEW GUIDELINE
NEW GUIDELINE
REQUIREMENTBY
MITI/KKM
Staff will be advised to communicate with their colleagues via skype, webex, etcO
N-L
INE
MITI/KKM
MITI/KKM
ENFORCED BY
Gym/ field
Service van/ vehicle
1.2 mechanics to be seated separately 2. 2 separate vehicles
1. Mechanics to be seated in front and the back
HSSE (OpCo)/ HR (OpCo)/
SERVICE(OpCo)
HSSE (OpCo)/ HR (OpCo)/
HSSE (OpCo)/ HR (OpCo)/
HSSE (OpCo)/ HR (OpCo)/
HSSE (OpCo)/ HR(OpCo)
PROPERTY/ MAINTENANCE
(OpCo)
7- SIGNAGES/ MARKING/ TAGGING
12
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
1
3
4
5
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
2
NO PROPER GUIDELINE
DEVELOPED
Hand SanitizerStations
Temperature screening Stations
Disposable PPE Areas
Meeting rooms/ areas
Lift / Cafeteria
NEW GUIDELINE
NEW GUIDELINE
NEW GUIDELINE
NEW GUIDELINE
NEW GUIDELINE
Proper notice/ instruction on how to use the sanitizer to be displayed
Proper notice/ instruction on requirement of temperature screening
Proper notice/ instruction on how to dispose PPE
Proper notice/ instruction mentioning that social distancing is taking effect
Proper notice/ instruction mentioning that social distancing is taking effect
Social distancing with marked floor
Social distancing with marked floor
To locate notice at storage areas
To locate notice at screening areas
To locate notice at sanitizer stations
REQUIREMENTBY
MITI/KKM
MITI/KKM
ENFORCED BY
ALL STAFF
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
8- EMERGENCY MANAGEMENT
A: STAFF HAS A FEVER / BACK FROM HOTSPOT COUNTRY
13
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
4
5
REQUIREMENTBY
ENFORCED BY
1
Staff will be advised:1.To refer to the nearby clinic2. To self- quarantine for 14 days (if required by the doctors)
Body temperature screening
All staff and visitors are required to undergo temperature screening. Staff & visitors will not be allowed to enter the premises if the temperature more than 37.5
2
Staff travelling history declaration
CONTINUED
PRACTICE
NO PROPER GUIDELINE
DEVELOPED
Staff just came back from hot spot country will not be allowed to enter the premises.
Staff will be advised:1.To refer to the nearest clinic2. To self- quarantine for 14 days (if required by the doctors)
MARSHALS
MARSHALS
MITI/KKM
MITI/KKM
8- EMERGENCY MANAGEMENT
B: STAFF FAINTED, ASTHMA OR SHORT OF BREATH DURING WORKING
14
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
4
5
NEW GUIDELINETo bring the staff at
the rest area
Basic treatment
REQUIREMENTBY
ENFORCED BY
NEW GUIDELINETo contact:
1. In-house clinic2. Public Hospital3. Public Clinic
Other staff assist the situation
Contact number of Public hospitals / clinic to be displayed
Emergency Assistance
2
3
1
NEW GUIDELINETo limit to 2 staff
only
NEW GUIDELINE1 m social distancing
(If possible)
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
1. HSE/HR personnel to inform Head of Plant/ Operating companies
HSSE (OpCo)/ HR (OpCo)/
HSSE (OpCo)/ HR (OpCo)/
HSSE (OpCo)/ HR (OpCo)/
The staff assist the emergency to comply with social distancing
NEW GUIDELINEBoth the helper andvictim to wear mask
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
The nearest staff/ first aider
HSSE (OpCo)/ HR (OpCo)/
HSSE (OpCo)/ HR (OpCo)/
MITI/KKM
MITI/KKM
MITI/KKM
MITI/KKM
MITI/KKM
8- EMERGENCY MANAGEMENT
B: STAFF FAINTED, ASTHMA OR SHORT OF BREATH DURING WORKING
WORKING
15
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
4
5
REQUIREMENTBY
ENFORCED BY
Area disinfection
Personal hygiene
Monitoring health status
To monitor staff health status
6
7
8
NEW GUIDELINETo disinfect the
affected area immediately
NEW GUIDELINEImmediately wash
hand after handling case
NEW GUIDELINETo see doctor immediately
if feeling unwell after the incident
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
NO PROPER GUIDELINE
DEVELOPED
9Emergency procedure
NO PROPER GUIDELINE
DEVELOPED
NEW GUIDELINETo announce the staffabout the emergency
procedures
MITI/KKM
MITI/KKM
MITI/KKM
MITI/KKM
1. Information pertaining to covid-19 to be displayed at notice board
ON
-LIN
E
1.HSE on-line update on covid-192. HSSE on-line portal
HSSE (OpCo)/ PROPERTY/
MAINTENANCE(OpCo)
HSSE (OpCo)/ HR (OpCo)/
HSSE(OpCo)
GROUP HSSE
ALL STAFF
9- REPORTING TO COVID-19 STATUS TO AUTHORITY
16
BEFORE MCOOPERATION
RESUME ENHANCEMENTGUIDELINES
4
5
NO PROPER GUIDELINE DEVELOPED
NEW GUIDELINE1. Management toappoint staff tocoordinate Covid-19preventive measuresprogrammes2. To submit report to
MITI and DOSH
To establish a formatof reporting for UMWGroup
Appointmentof Covid-19Coordinator
REQUIREMENTBY
ENFORCED BY
Submit Report To MITI / DOSH
SAFETY & HEALTH
OFFICER / HSE PRACTITIONER
(OpCo)
NO PROPER GUIDELINE DEVELOPED
2
1
NEW GUIDELINETo submit report to
MITI /DOSH
To establish a formatof reporting for UMWGroup
SAFETY & HEALTH
OFFICER / HSE PRACTITIONER
(OpCo)
MITI/KKM
MITI/KKM
THANK YOU
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