Managing your hotel....
HOTEL MANAGEMENT SUITE
Presentation Overview
• Topology
• Solution Platform
• The Basic Hotel Management Requirements
• Property Management System (PMS) module overview
• ERP Accounting & Point of Sale integration
• External Devices integration
• Customizing
Topology
SuppliersMobile
EmployeesGroup Analysis
Consumer
Purchasing &Supply Chain
Accounting& Finance
Retail
Concierge
Sales &Marketing
CentralReservations
CustomerService
FieldSalesSelf
Checkout
Hospitality
In roomServices
Golf &Membership
FrontDesk
F & B
HouseKeeping& BMS
Leisure SPA’s
Conference &banqueting
Solution Platform
Hotel PMS Solution Hospitality Solution
Hotels Large and Small
Leisure
SPA
C & B sites Large and Small
Multi Location
Restaurant
Fine dining
Fast food
Take-Out
Coffee Shop, Clubs, Bars
Microsoft Operating Systems
Microsoft Database (MS-SQL etc)
Solution Overview
• Reception• Booking • Conference• Housekeeping• Maintenance• Concierge • Back Office • Administration
Reception
• Check-In• Check-Out• New Reservation• Quick Folio• In-House• Reservation Overview• Floor Plan• Lost & Found
Booking
• Room Reservation– Individual– Group– Table Reservation
• Conference Reservation– Conference– Meeting– Events
• Reports & Overview
Groups & Conference
• Group Overview– Hotel Room– Conference Room– Food & Beverage– Equipment– Invoicing
• Room Management– Layout– Pricing– Availability
Housekeeping
• Housekeeping– Resource Planning– Cleaning Loop– Change Management
Maintenance
• Maintenance– To do list– Blocking– Schedule tasks
Concierge
• Lost and found– Register– Delivery
• Phonebook– In-house use
• Pick-up
• Baggage Service
Back Office
• Statements– Day-end statement per shift– Cash Control– Corrections– Support more than one open
statement at a time• Shifts
– Unlimited number of shifts– Per department
• Inventory– Statistics– Reporting
Administration
• Setup– PMS– Conference– General– Property– Auxiliary Equipment– Job Scheduler– Shifts
SPA
• Appointment Scheduling
Priority, gender restrictions & modality settings pr. Therapist/Rooms
Links to PMS Point of sale
integration for maximum financial security
ERP and Point of Sale Integration
Stellar Suite Hotel Solutions
ERP Modules• General Ledger
– Chart of Accounts
– Budgets
– Journals
• Sales & Marketing– Customer Accounts
– Sales orders / Invoices
– Contact management
• Purchase– Vendor management
– Purcase orders & Invoices
– Items & Inventory
• Resources– Capacity & planning
– Jobs hours & costing
• Human Resources– Salary (*) & absences
ERP Integration• PMS Statement posting
– Internal transactions
• No file transfers
• Same Database platform
• Same application platform
– To General Ledger
• Sales entries
• Tax/VAT entries
• Payment Entries
– To Customer accounts
• Room charges
• Additional charges
– To Inventory
• Minibars
• Additional purchases
• Inventory costing
Point of Sale• Point of Sale
– Touch Screens– Keyboard option
• Multiple GUI Layouts– Default layouts– Customized layouts– Any screen size
• Multiple Languages– On buttons– On Items– Set by staff/customer
• Multiple Hardware Settings– Standard Opos drivers– Not fixed to specific HW
• Graphical Support– On buttons– On items– On Restaurant layouts
• Multiple Tenders– Currencies– Cards
• Multiple Sales stations
– Restaurants– Bars– Retail
Room Charging at POS
• Charge– Entire bill– Partial
• On-line Entry – No danger of missing
entries at check-out• Lookup guests and room
status from POS• Use Room key for swipe
or enter room number• Setup Limits for Room
charges• Charge to Conference
reservations directly
Custom-madesolutions
Stellar Suites Solution Center
Developing & Customizing
• Localize– Local business rules/laws
• Add-on modules– Add new functionality
• Customize– Add Specialized functions
• Minor Adjustments– Form / Views– Reporting
Costing
CONTACT DETAILSANDREA “ANDI” CASTRO
(+63) 916 250 2503 / (+63) 923 821 7668
(632) 515 06 46
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