Managing your hotel....

HOTEL MANAGEMENT SUITE

Presentation Overview

• Topology

• Solution Platform

• The Basic Hotel Management Requirements

• Property Management System (PMS) module overview

• ERP Accounting & Point of Sale integration

• External Devices integration

• Customizing

Topology

SuppliersMobile

EmployeesGroup Analysis

Consumer

Purchasing &Supply Chain

Accounting& Finance

Retail

Concierge

Sales &Marketing

CentralReservations

CustomerService

FieldSalesSelf

Checkout

Hospitality

In roomServices

Golf &Membership

FrontDesk

F & B

HouseKeeping& BMS

Leisure SPA’s

Conference &banqueting

Solution Platform

Hotel PMS Solution Hospitality Solution

Hotels Large and Small

Leisure

SPA

C & B sites Large and Small

Multi Location

Restaurant

Fine dining

Fast food

Take-Out

Coffee Shop, Clubs, Bars

Microsoft Operating Systems

Microsoft Database (MS-SQL etc)

Solution Overview

• Reception• Booking • Conference• Housekeeping• Maintenance• Concierge • Back Office • Administration

Reception

• Check-In• Check-Out• New Reservation• Quick Folio• In-House• Reservation Overview• Floor Plan• Lost & Found

Booking

• Room Reservation– Individual– Group– Table Reservation

• Conference Reservation– Conference– Meeting– Events

• Reports & Overview

Groups & Conference

• Group Overview– Hotel Room– Conference Room– Food & Beverage– Equipment– Invoicing

• Room Management– Layout– Pricing– Availability

Housekeeping

• Housekeeping– Resource Planning– Cleaning Loop– Change Management

Maintenance

• Maintenance– To do list– Blocking– Schedule tasks

Concierge

• Lost and found– Register– Delivery

• Phonebook– In-house use

• Pick-up

• Baggage Service

Back Office

• Statements– Day-end statement per shift– Cash Control– Corrections– Support more than one open

statement at a time• Shifts

– Unlimited number of shifts– Per department

• Inventory– Statistics– Reporting

Administration

• Setup– PMS– Conference– General– Property– Auxiliary Equipment– Job Scheduler– Shifts

SPA

• Appointment Scheduling

Priority, gender restrictions & modality settings pr. Therapist/Rooms

Links to PMS Point of sale

integration for maximum financial security

ERP and Point of Sale Integration

Stellar Suite Hotel Solutions

ERP Modules• General Ledger

– Chart of Accounts

– Budgets

– Journals

• Sales & Marketing– Customer Accounts

– Sales orders / Invoices

– Contact management

• Purchase– Vendor management

– Purcase orders & Invoices

– Items & Inventory

• Resources– Capacity & planning

– Jobs hours & costing

• Human Resources– Salary (*) & absences

ERP Integration• PMS Statement posting

– Internal transactions

• No file transfers

• Same Database platform

• Same application platform

– To General Ledger

• Sales entries

• Tax/VAT entries

• Payment Entries

– To Customer accounts

• Room charges

• Additional charges

– To Inventory

• Minibars

• Additional purchases

• Inventory costing

Point of Sale• Point of Sale

– Touch Screens– Keyboard option

• Multiple GUI Layouts– Default layouts– Customized layouts– Any screen size

• Multiple Languages– On buttons– On Items– Set by staff/customer

• Multiple Hardware Settings– Standard Opos drivers– Not fixed to specific HW

• Graphical Support– On buttons– On items– On Restaurant layouts

• Multiple Tenders– Currencies– Cards

• Multiple Sales stations

– Restaurants– Bars– Retail

Room Charging at POS

• Charge– Entire bill– Partial

• On-line Entry – No danger of missing

entries at check-out• Lookup guests and room

status from POS• Use Room key for swipe

or enter room number• Setup Limits for Room

charges• Charge to Conference

reservations directly

Custom-madesolutions

Stellar Suites Solution Center

Developing & Customizing

• Localize– Local business rules/laws

• Add-on modules– Add new functionality

• Customize– Add Specialized functions

• Minor Adjustments– Form / Views– Reporting

Costing

CONTACT DETAILSANDREA “ANDI” CASTRO

(+63) 916 250 2503 / (+63) 923 821 7668

(632) 515 06 46

andrea.castro888@yahoo.com.ph

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