Download - Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Transcript
Page 1: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014

@kimgoodwinWarm Gun 2014

5 lessons for finding the perfect fit

Page 2: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 2

Page 3: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 3

avoid the wrong choice

don’t miss theright opportunity

Page 4: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 4

5 Lessons

Page 5: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 5

1

Hire with a long-termgrowth plan

in mind.

Page 6: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 6

Small teams need generalists

Page 7: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 7

Big teams can use specialists

Corkscrew CC-By Alex May

Page 8: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 8

% grow % buy

Page 9: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 9

Senior project lead

Mid-level

Junior

Page 10: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 10

2

Understand the market.

Page 11: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 11

Hiring managers expect this:#

of p

eopl

e

level of expertise

Page 12: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 12

But it’s probably more like this:#

of p

eopl

e

level of expertise

Page 13: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 13

Page 14: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 14

# of

peo

ple

level of expertise

Skilled specialists, generalists, and team leads

Page 15: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 15

# of

peo

ple

level of expertise

Spotty or developing skills

Page 16: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 16

Experience does not equal expertise

Page 17: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 17

Likely value of 5 years:

100% small team or startup

100%mid-to-large

design consultancy

60% consultancy

&40%

in-house

Page 18: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 18

Page 19: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 19

Page 20: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 20

Page 21: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 21

It takes craft to assess craft

Page 22: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 22

Ask

Be honest

Trade

Page 23: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 23

HCI vs. design

Academic program strengths & weaknesses

Also: education matters

Page 24: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 24

3

Make 2 lists before you post the job.

Page 25: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 25

User Experience (UX) designers connect people with products & services in meaningful, enduring ways.

•Formal education & experience in visual, interactive, UX or industrial design

•Proven foundation in industry standard design processes, methods, & tools

•Proven innovative vision supported by a disciplined attention to detail

•Demonstrated written & verbal interaction skills•Knowledge of HTML and CSS•Experience working in an Agile environment•Visual design experience, particularly in layout

and information design

Page 26: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 26

1 responsibilities

2 skills needed

3 job posting

Page 27: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 27

1 responsibilities

2 skills needed

3 job posting

set job expectations

evaluate candidates

excite candidates

Page 28: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 28

skills needed

NOT experience with your:- Product- Design problem- Design tools- Development tools

Page 29: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 29

- User research- Problem definition- Service & system design- Interaction design- Information architecture- Visual design- Content strategy

- Usability testing- Listening- Communication- Collaboration- Negotiation

What skills?

Page 30: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 30

More granular =easier to assess

Page 31: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 31

- Knows what to ask stakeholders & users

- Synthesizes multiple perspectives

- Clearly & concisely identifies core issues

- Brings others along in the thought process

- Negotiates agreement to proceed

Problem definition skills

Page 32: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 32

Knows basic concepts

Can do with coaching

Can do very well solo

Can teach others

Skill 1

Skill 2

Skill 3

Skill 4

Skill 5

Define what level you need

Page 33: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 33

Similar-to-me effect

Page 34: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 34

4

Focus the evaluation process on the

skills you need.

Page 35: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 35

Portfolios & CVs are mostly bozo filters, not proof

Page 36: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 36

Beware the aesthetic usability effect

Page 37: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 37

Beware seductive pixels & sticky notes

Page 38: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 38

More:- Goals- Process- Role- Results- Lessons

Page 39: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 39

Interviewing

Page 40: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 40

Tell me about a time when...

Page 41: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 41

Show me

Page 42: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 42

Conversation, not interrogation

Page 43: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 43

Look foractions, not just words

Page 44: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 44

5

Be real to close the right

deal.

Page 45: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 45

Remember to say I’m excited about you

Page 46: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 46

Page 47: Hiring for the perfect fit - Warm Gun 2014 - opening keynote

Finding the Perfect Fit @KimGoodwin - Warm Gun 2014 © 2014 47

Thanks! Where to find me:My book:Designing for the Digital Age

Random brain droppings:@KimGoodwin on Twitter

Email:[email protected]@patientslikeme.com