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Page 1: Finding Insights Needles in the Data Hay Stacks

Chicago • November 4–7, 2013 • #SESCHI @SESConf

Finding Insights Needles in the Data Hay StacksSucceeding with the New Google Analytics Advanced Segmentation Tools

Josh BraatenCollegis EducationDirector of Inbound Marketing

Page 2: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

Josh Braaten

@JLBraaten

Director of Inbound Marketing,CollegisEducation.edu

2013 US Search Awards Winner,Best In-House Search TeamRasmussen College

@JLBraatenGoogle.com/+JoshBraatenContentScientists.com

Page 3: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

“All data in aggregate is crap.”-@Avinash

@JLBraaten

Image source: Kaushik.net

Page 4: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

“Looking for big insights in Google Analytics without segments is like looking for a needle in a haystack.”- @JLBraaten

@JLBraaten

Page 5: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

GA advanced segments is like having a magnet for big insights.

@JLBraaten

Page 6: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

And now, segmentation just received its most powerful upgrade ever.

Image source: intmensorg.com

Page 7: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Spiraled coils from the core of the 45 Tesla Hybrid Magnet, one of the most powerful magnets in the world.

Image source: intmensorg.com

And now, segmentation just received its most powerful upgrade ever.

Page 8: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

What to Expect:

- History of Segmentation - GA Segment Changes - 10 Segments You Can Use

@JLBraaten

Page 9: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

A Brief History of Google Analytics Segments

Page 10: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

Perfect segments: Hits, sessions & users

Page 11: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

Hit-level data includes page-specific data

Hits

Metric Examples:Bounce rate, time on page, event label, page value, clicks, custom variables, etc.

Page 12: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

Session-level data includes visit-level info

Sessions

Metric Examples:Landing page, campaign source, goal value, conversion rate, time on site, etc.

Page 13: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

User segments show multi-visit info

Users

Metric Examples:Lifetime value, source of first visit, source of conversion visit, days to purchase, etc.

Page 14: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

Perfect segments: Hits, sessions & users

Page 15: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

GA Segments Before: No Users

Page 16: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

GA Segments After: Users & More!

Page 17: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

The New Google Analytics Advanced Segments Features

@JLBraaten

Page 18: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

New segment searching menu

Page 19: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

The New Google Analytics Advanced Segments Interface

@JLBraaten

Powerful new segment builder with sequences and more

Page 20: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Intuitive segment summary shows complex progressions

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Epic new segmenting feature: cohorts

Page 22: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10 New Google Analytics Segments You Can Use

@JLBraaten

Page 23: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

1. First Interaction = OrganicLink - http://bit.ly/organic-1st

@JLBraaten

Use: Demonstrate organic search’s ability to introduce new visitors to your brand/funnel

Page 24: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

2. Any Interaction = OrganicLink - http://bit.ly/organic-any

@JLBraaten

Use: Demonstrate organic search’s ability to influence users throughout the funnel

Page 25: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

3. First Interaction = SocialLink - http://bit.ly/social-1st

@JLBraaten

Use: Demonstrate social media’s ability to introduce new visitors to your brand/funnel

Page 26: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

4. Any Interaction = SocialLink - http://bit.ly/social-any

@JLBraaten

Use: Demonstrate social media’s ability to influence users throughout the funnel

Page 27: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

5. First Interaction = BlogLink - http://bit.ly/blog-1st

@JLBraaten

Use: Demonstrate content marketing’s ability to introduce new visitors to your brand/funnel

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

6. Converters that have been to the blogLink - http://bit.ly/blog-converters

@JLBraaten

Use: Demonstrate content marketing’s ability to assist conversions on your website

Page 29: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

6. Converters that have been to the blogLink - http://bit.ly/blog-converters

@JLBraaten

Use: Demonstrate content marketing’s ability to assist conversions on your website

Page 30: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

7. Visited via Both Organic & Paid SearchLink - http://bit.ly/both-searches

@JLBraaten

Use: Demonstrate the interplay between organic and paid search

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

8. eBook DownloadersLink - http://bit.ly/both-searches

@JLBraaten

Use: Demonstrate the effect micro conversions have on macro conversions

Page 32: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

9. Converters – 1st Touch = OrganicLink - http://bit.ly/organic-1st-touch-conv

@JLBraaten

Use: Demonstrate organic search’s ability to assist conversions on your website

Page 33: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

Use: Separate user behavior at different points along the same journey for maximum insights

Page 34: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

Use: Separate user behavior at different points along the same journey for maximum insights

Page 35: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

Use: Separate user behavior at different points along the same journey for maximum insights

Page 36: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

Page 37: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

Your Turn to Find Some Needles

@JLBraaten

Page 38: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

Thank You

@JLBraaten

Director of Inbound Marketing,CollegisEducation.com

2013 US Search Awards Winner,Best In-House Search TeamRasmussen College

@JLBraatenGoogle.com/+JoshBraatenContentScientists.com