Finding Insights Needles in the Data Hay Stacks

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Chicago • November 4–7, 2013 • #SESCHI @SESConf Finding Insights Needles in the Data Hay Stacks Succeeding with the New Google Analytics Advanced Segmentation Tools Josh Braaten Collegis Education Director of Inbound Marketing

description

All aggregate data is crap, as Avinash Kaushik says. That's why Google Analytics advanced segments are so handy. This presentation covers profound new GA segmentation features and capabilities that unlock a world of new insights and opportunities.

Transcript of Finding Insights Needles in the Data Hay Stacks

Page 1: Finding Insights Needles in the Data Hay Stacks

Chicago • November 4–7, 2013 • #SESCHI @SESConf

Finding Insights Needles in the Data Hay StacksSucceeding with the New Google Analytics Advanced Segmentation Tools

Josh BraatenCollegis EducationDirector of Inbound Marketing

Page 2: Finding Insights Needles in the Data Hay Stacks

Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

Josh Braaten

@JLBraaten

Director of Inbound Marketing,CollegisEducation.edu

2013 US Search Awards Winner,Best In-House Search TeamRasmussen College

@JLBraatenGoogle.com/+JoshBraatenContentScientists.com

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

“All data in aggregate is crap.”-@Avinash

@JLBraaten

Image source: Kaushik.net

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

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“Looking for big insights in Google Analytics without segments is like looking for a needle in a haystack.”- @JLBraaten

@JLBraaten

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

GA advanced segments is like having a magnet for big insights.

@JLBraaten

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

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@JLBraaten

And now, segmentation just received its most powerful upgrade ever.

Image source: intmensorg.com

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Spiraled coils from the core of the 45 Tesla Hybrid Magnet, one of the most powerful magnets in the world.

Image source: intmensorg.com

And now, segmentation just received its most powerful upgrade ever.

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

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What to Expect:

- History of Segmentation - GA Segment Changes - 10 Segments You Can Use

@JLBraaten

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

A Brief History of Google Analytics Segments

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

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@JLBraaten

Visit 1 Visit 2 Visit 3

Perfect segments: Hits, sessions & users

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

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@JLBraaten

Visit 1 Visit 2 Visit 3

Hit-level data includes page-specific data

Hits

Metric Examples:Bounce rate, time on page, event label, page value, clicks, custom variables, etc.

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

Session-level data includes visit-level info

Sessions

Metric Examples:Landing page, campaign source, goal value, conversion rate, time on site, etc.

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

User segments show multi-visit info

Users

Metric Examples:Lifetime value, source of first visit, source of conversion visit, days to purchase, etc.

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

Perfect segments: Hits, sessions & users

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

GA Segments Before: No Users

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Visit 1 Visit 2 Visit 3

GA Segments After: Users & More!

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

The New Google Analytics Advanced Segments Features

@JLBraaten

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

New segment searching menu

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

The New Google Analytics Advanced Segments Interface

@JLBraaten

Powerful new segment builder with sequences and more

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Intuitive segment summary shows complex progressions

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

@JLBraaten

Epic new segmenting feature: cohorts

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10 New Google Analytics Segments You Can Use

@JLBraaten

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

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1. First Interaction = OrganicLink - http://bit.ly/organic-1st

@JLBraaten

Use: Demonstrate organic search’s ability to introduce new visitors to your brand/funnel

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

2. Any Interaction = OrganicLink - http://bit.ly/organic-any

@JLBraaten

Use: Demonstrate organic search’s ability to influence users throughout the funnel

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

3. First Interaction = SocialLink - http://bit.ly/social-1st

@JLBraaten

Use: Demonstrate social media’s ability to introduce new visitors to your brand/funnel

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

4. Any Interaction = SocialLink - http://bit.ly/social-any

@JLBraaten

Use: Demonstrate social media’s ability to influence users throughout the funnel

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

5. First Interaction = BlogLink - http://bit.ly/blog-1st

@JLBraaten

Use: Demonstrate content marketing’s ability to introduce new visitors to your brand/funnel

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

6. Converters that have been to the blogLink - http://bit.ly/blog-converters

@JLBraaten

Use: Demonstrate content marketing’s ability to assist conversions on your website

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

6. Converters that have been to the blogLink - http://bit.ly/blog-converters

@JLBraaten

Use: Demonstrate content marketing’s ability to assist conversions on your website

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

7. Visited via Both Organic & Paid SearchLink - http://bit.ly/both-searches

@JLBraaten

Use: Demonstrate the interplay between organic and paid search

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

8. eBook DownloadersLink - http://bit.ly/both-searches

@JLBraaten

Use: Demonstrate the effect micro conversions have on macro conversions

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

9. Converters – 1st Touch = OrganicLink - http://bit.ly/organic-1st-touch-conv

@JLBraaten

Use: Demonstrate organic search’s ability to assist conversions on your website

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

Use: Separate user behavior at different points along the same journey for maximum insights

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

Use: Separate user behavior at different points along the same journey for maximum insights

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

Use: Separate user behavior at different points along the same journey for maximum insights

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

10. Conversion Cohorts (1, 2-3, 4+ visits)Link - http://bit.ly/conversion-cohorts

@JLBraaten

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

Your Turn to Find Some Needles

@JLBraaten

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Chicago | November 4–7, 2013 | #SESCHI | @SESConf

@twitterhandle

Thank You

@JLBraaten

Director of Inbound Marketing,CollegisEducation.com

2013 US Search Awards Winner,Best In-House Search TeamRasmussen College

@JLBraatenGoogle.com/+JoshBraatenContentScientists.com