THE WAY OF THE SHEPHERD: 7
ANCIENT SECRETS TO MANAGING PRODUCTIVE PEOPLE
Effective People Management [Assignment 2]
Done By: Boey Mao Quan Jasper Koh Wee Sheng Lau Kiat Hong Lew Jie Jun Ng Teng Hui
Content Overview Choice of Chapter
Chapter 1 - Know the Condition of Your Flock
Research Information Book - The Way of the Shepherd: 7 Ancient Secrets to Managing
Productive People Case Studies - Internship Programme (Working
experiences from the team)
Application with EPM module
Conclusion
Team Reflections
References
- The Way of the Shepherd -
Choice of Chapter1. Know the Condition of Your Flock – Our Team’s Choice
2. Discover the Shape of Your Sheep
3. Help Your Sheep Identify with You
4. Make Your Pasture a Safe Place
5. The Staff of Direction
6. The Rod of Correction
7. The Heart of the Shepherd
Choice of Chapter1. Know the Condition of Your Flock – Our Team’s Choice
Summary of Chapter:
Ted went to look for Dr Neumann for help as he was worried and to get him prepared for the working society in General Technologies as a finance manager which he required to supervise nine people.
Hence, Dr Neumann brought him to his farm and applied the first principle using The Way of a Shepherd theory of managing a flock of sheep which he understand “Know the Condition of Your Flock”.
Choice of ChapterChapter 1 - Know the Condition of Your Flock
Reasons for the choice of chapter:
Managers tend to forget this principles due to heavy workload Important to understand our employees well Foster effective communication Ability to seek individual interest Boost work efficiency of employees
Research InformationBookThe Way of the Shepherd: 7 Ancient Secrets to Managing Productive People
Chapter 1: Know the Condition of Your Flock
Follow the status of your people as well as the status of the work. Get to know your flock, one sheep at a time. Engage your people on a regular basis. Keep your eyes and ears open, ask lots of questions, and follow
through.
Research InformationBookThe Way of the Shepherd: 7 Ancient Secrets to Managing Productive People
Chapter 1: Know the Condition of Your Flock
Follow the status of your people as well as the status of the work.
Managers focus too much on the project at hand and not enough on the people they also have to manage
Physically present with their flock – more preoccupied with the work Never be neglected – greatest competitive advantage
Research InformationBookThe Way of the Shepherd: 7 Ancient Secrets to Managing Productive People
Chapter 1: Know the Condition of Your Flock
Get to know your flock, one sheep at a time.
Individuals, and that is how they should be treated Never be treated like numbers! Take into personal interest in each of the people who report directly to one. Know
what things impact them at the moment
Discover their skills and interests Know what their goals and dreams are Find out what motivates them and what discourages them Determine their career ambitions and frustrations
Research InformationBookThe Way of the Shepherd: 7 Ancient Secrets to Managing Productive People
Chapter 1: Know the Condition of Your Flock
Engage your people on a regular basis.
Go out and get among your people regularly Check on your people current work status and see if help is required Ensure proper guidance is provided for your people
Research InformationBookThe Way of the Shepherd: 7 Ancient Secrets to Managing Productive People
Chapter 1: Know the Condition of Your Flock
Keep your eyes and ears open, ask lots of questions, and follow through.
Keep up with what’s going on in the lives of your people as best you can Care about your people - to develop a sense of belonging to the organization by
your people Do not care about how much you know until they know how much you care Be sensitive to employees’ sentiments
- Internship Programme -
Research InformationCase Studies – Internship Programme
How is this principles applied in our organization that we are in?
NTUC FairPrice Co-Operative Limited (Kiat Hong)
Weekly Reports to be submitted to my manager Monthly meetings with my manager to inform her about my work status Provide feedbacks to my manager about my workload
Research InformationCase Studies – Internship Programme
How is this principles applied in our organization that we are in?
Thales Aerospace Asia (Jasper)
Manager ensure that my welfare is being taken care of Constantly enquire on my current progress Provide valuable feedbacks for improvements Broaden my horizon by allowing me to learn more stuff from other
departments and assigning me various tasks to perform
Research InformationCase Studies – Internship Programme
How is this principles applied in our organization that we are in?
International Business Machine (Wee Sheng)
Monthly meeting on any latest work issues encountered Manager asking employees if they need any help during “peak period” Small talks with supervisor during lunch time on work related issues
Research InformationCase Studies – Internship Programme
How is this principles applied in our organization that we are in?
Panasonic Avionics Corporation (Jie Jun)
Manager enquire our current and additional skills Occasional asking of our current situation Moves us to other departments when needed
Research InformationCase Studies – Internship Programme
How is this principles applied in our organization that we are in?
Toll Asia Tuas Warehouse (Teng Hui)
Attempt to minister the needs of every personnel through meetings Occasional reviews to know the condition of the each personnel Training courses available to every personnel Interaction between managers and workers
- Applications with EPM module -
Application with EPM Module
Unit 1: Putting Your Job In Perspective
EffectiveManager
Well-organized
Administrator
People Skills
Visionary Leader -- Inspire others
Analytical & conceptual skills
Subject Expert
Technical Skills
Self-Reflecttion & Learning
Skills
Human Competencies Political
Competenices
Coach mentor
Workplace Families
EQ
Application with EPM Module
Unit 2: Management Functions & Leadership Qualities
Seven Major Processes/Functions of Management:
Forecasting Planning Organizing Motivation Co-ordinating Controlling Communicating
Application with EPM Module
Unit 2: Management Functions & Leadership Qualities
Leadership Qualities:
Confidence – Attitude towards work and its employees
Good judgement – Make good decisions
Loyalty – Loyal to its organization
Role Model – Lead, Motivate & Facilitate
Application with EPM Module
Unit 3: Creating Positive Relationships
Building a positive relationship requires:
Emotional Intelligence - ability to manage ourselves and our relationships effectively
Attitude Quotient - the more you believe you can succeed, the more likely you are to succeed. (Positive Attitude)
Adversity Quotient - Dealing with challenges and ability to bounce back from adversity. (A Winning Attitude & Self-Responsibility)
Interpersonal skills - Self respect and respect for others
Teamwork skills - Outperform individuals through motivations and trust
Application with EPM Module
Unit 4: Handling Conflicts
Application with EPM Module
Unit 4: Handling Conflicts
Application with EPM Module
Unit 5: Coaching & Mentoring
Coaching & Mentoring - Improve performance
Hamburger Process (+ve -> -ve -> +ve)
Application with EPM Module
Unit 6: Ethnical Issues
Social Responsibility
Code of Ethics
Ethnical Conduct of Managers
Loyalty Human Relations Overt Personal Actions
Conclusion
“Perhaps we don't see results in ministry because our efforts are not targeted to the condition of the sheep”
Quoted from Shepherding Ministry
The Way of the Shepherd Principles
+
Effective People Management
=
An Efficient Organization
Team Reflection Boey Mao Quan Jasper – It is important for managers to know their employees
better as this will improve their working relation. As a result, things will be done more effectively and efficiently.
Koh Wee Sheng – It’s important to know and foster good relationship with each and every of the employees because each of them plays an important role in an organization.
Lau Kiat Hong – The need to understand our employees is important as it can help by strengthen bonds and instill loyalty to the organization. Showing care and concern to employees nevertheless motivates them to work harder.
Lew Jie Jun – The willingness to make an effort to understand the abilities of the employees reap benefits for the organization.
Ng Teng Hui – To get the greatest "yield" from the employees, you need to know and understand their conditions. Never put off investing and nurturing what you have as opportunities is not always there.
ReferencesBooks:
Kevin Leman & William Pentak. (2004). The Way of the Shepherd: 7 Ancient Secrets to Managing Productive People. Published in United States of America, USA: Zondervan.
Internet Resources:
Business Summaries - The Way of the Shepherd By Dr. Kevin Leman and William Pentak. Retrieved December 23, 2009, from http://www.bizsum.com/2page/b_WayoftheShepherd.php.
Lecture notes:
Effective People Management