Customs Index with the support of theInMind research company
EBA Customs INDEXBased on results of III/IV quarters of
2012Conducted by EBA
with support of
InMind research company
February 2013
Customs Index with the support of theInMind research company
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Project DesignThe represented results of EBA Customs Index are based on data of expert survey conducted among EBA members.
It represents evaluation of 5 factors characterizing customs procedures, being undergone by companies while interacting with customs. Calculation of the customs index is based on weighted means of each factor.
In addition to expert evaluation of factors, survey includes measures of each factor indexes de-facto.
As additional information for customs procedures the survey also regarded:• Usage of electronic declaration practice• Evaluation of change in corruption level of customs authorities• Evaluation of usage practice of the new Customs Code
• Evaluation of procedures of customs clearance of one supply (25%) duration of customs clearance of one supply(12,5%) share of goods chosen for physical inspection (10%) share of goods, classification code of which has been changed by customs authorities (2,5%)
• Evaluation of customs value identification procedure (25%)• Amount of paperwork (25%)• Number (5%) and duration (5%) of inspections • Professional level of customs authorities (15%)
Factors and weight coefficients
EBA Customs Index
Additional information
Customs Index with the support of theInMind research company
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The report is structured by information regarding each factor and contains the following data:
• Measures of central tendencies of expert evaluations of each factor (mean and median)
• Distribution of expert evaluations of each factor by 5-point scale
• Mean values of indexes characterizing each factor (in dynamics)
The results are also segmented by company size: small/medium and big business
Report CommentThe results are based on data of the 5th wave of expert survey regarding real experience of companies. The expert evaluations of factors characterizing customs procedures and calculation of the integral index are conducted for the first time.
Participants: 52 representatives of EBA companies-members and participants of the Customs Committee
Timeframes: data collected in February 2013 and reflect the situation of the 2nd half 2012
Conducted: The research is conducted by EBA, analytical support: InMind research company
Customs Index with the support of theInMind research company
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Overall results: customs index1 – minimum/negative index value3 – average/neutral index value4 – maximum/positive index value
Scale from 1 to 5, where:
1st half 2012
2nd half 2012
CUSTOMS INDEX (integral index)
2,84 3,06
Customs clearance of one supply: 3,15 3,28- duration of customs clearance 3,16 3,02
- share of goods chosen for physical inspections 3,30 3,74
- share of goods, classification code of which was changed 2,50 2,74
Customs value 3,13 3,44
Amount of paperwork 2,11 2,27
Inspections 3,44 3,46- number of inspections 4,91 4,92
- duration of inspections 1,98 2,00
Professional level 2,63 3,12
Customs Index with the support of theInMind research company
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1st half 2010
2nd half 2010
1st half 2011
2nd half 2011
1st half 2012
2nd half 2012
Average number of days spent on custom clearance procedures for one supply 2,4 2,0 2,5 2,8 2,5 2,7
Share of goods chosen for physical inspections (%) 55% 52% 26% 41% 22% 14%
Customs classification (%) N/A 6% 8% 9% 9% 8%
Customs value: overall number of customs authority refusals (%)
34% 38% 27% 33% 27% 24%
Average number of documents demanded for customs clearance of one supply
10,8 10,9 9,8 10,6 8,0 10,2
Average share of companies, which experienced inspections after customs clearance
N/A 22% 40% 23% 3% 4%
Overall results: experience of companies
Customs Index with the support of theInMind research company
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EBA Customs INDEX:
Components
Customs Index with the support of theInMind research company
Duration of customs clearance of one supply
2.42.0
2.5 2.8 2.5 2.7Average number of days, spent on customs clearance of one supply: from the moment of the border control start to the moment of customs clearance finish in the destination customs
HALF OF THE YEAR
Average number of hours, spent on authorization of one customs declaration: from the moment of application of customs declaration to a customs authority to the moment of its authorization completed
3.16
3.02Average Index
of duration of customs clearance of one supply
Scale from 1 to 5, where:1 – minimum/negative index value3 – average/neutral index value5 – maximum/positive index value
I/2010 II/2010 I/2011 II/2011 I/2012 II/2012
6.58.7
15%
7%
42% 34
%
2%
Duration of customs clearance of one supply is NOT reasonable
and NOT acceptable for our company
Duration of customs clearance of one supply is completely reasonable and acceptable for our company
Negative value Positive value
Results by detailed scale of the index (from 1 to 5)
Customs Index with the support of theInMind research company
3.30
3.74
Share of goods chosen for physical inspections
I/2010 II/2010 I/2011 II/2011 I/2012 II/2012
55% 52%
26%41% 22%
14%
Average share of goods chosen for physical inspectionComparing to total number of supplies in %: number of physical inspections / total number of supplies* 100%
HALF OF THE YEAR
10%
15%
0%
39%
36%
The share of goods chosen for physical inspection is NOT
reasonable regarding the total number of supplies in our
company
The share of goods chosen for physical inspection is completely reasonable regarding the total number of supplies in our company
Average Index of reasonability of share of goodschosen for physical inspection
Scale from 1 to 5, where:1 – minimum/negative index value3 – average/neutral index value5 – maximum/positive index value
Negative value Positive value
Results by detailed scale of the index (from 1 to 5)
Customs Index with the support of theInMind research company
Share of goods, classification code of which has been changed
I/2010 II/2010 I/2011 II/2011 I/2012 II/2012
6% 8% 9% 9%8%
Average share of goods, classification code of which has been changed by customs authorities, comparing to the total number of goods (%): number of goods, classification code of which has been changed / total number of goods * 100
HALF OF THE YEAR
32% 21
%
9%
18%
20%
In majority of cases I DO NOT agree with the customs
classification conclusion
In majority of cases I agree with the customs classification conclusion
Average Index of customs classification conclusion
Negative value Positive value
Scale from 1 to 5, where:1 – minimum/negative index value3 – average/neutral index value5 – maximum/positive index value
2.50
2.70
Results by detailed scale of the index (from 1 to 5)
Customs Index with the support of theInMind research company
Customs value
I/2010 II/2010 I/2011 II/2011 I/2012 II/2012
34% 38%27% 33% 27%
24%
Average number of customs authority refusals to apply the first method for identification of the customs value (i.e. by agreed value, share of total number of custom declarations)
HALF OF THE YEAR
13%
20%
3%
38% 26
%
Occurrences of unreasonable refusals to acknowledge the
customs value are systematic (more than 4 times a month)
There are no occurrences of unreasonable refusals to acknowledge the customs value, or such occurrences are sporadic
Average Index ofreasonability of refusals to acknowledgethe customs value
Did you receive any written explanations of the reasons for refusal to apply the first method?
Yes, 27% Has it ever happened that custom authorities invoked using indicative prices without application of methods 2-5?
No, 65%
Negative value Positive value
Scale from 1 to 5, where:1 – minimum/negative index value3 – average/neutral index value5 – maximum/positive index value
3.13
3.44
Results by detailed scale of the index (from 1 to 5)
Customs Index with the support of theInMind research company
2.11
2.27Average Index of
paperwork onerousness for company business-processes
Amount of paperwork
I/2010 II/2010 I/2011 II/2011 I/2012 II/2012
10.8 10.9 9.8 10.68.0 10.2
Average number of documents, application of which to customs authority and other inspections was demanded for customs clearance of one supply:(sanitary, phytosanitary, epidemiological, etc.)
HALF OF THE YEAR
34%
34%
5%
24%
3%
The number of documents is large and oppressive for
business-processes
The number of documents is reasonable and NOT oppressive for business-processes
Negative value Positive value
Scale from 1 to 5, where:1 – minimum/negative index value3 – average/neutral index value5 – maximum/positive index value
Results by detailed scale of the index (from 1 to 5)
Customs Index with the support of theInMind research company
Checks
22%
40%23%
3% 4%
HALF OF THE YEAR
3.44
3.46Average Index of number and
duration of inspections
Scale from 1 to 5, where:1 – minimum/negative index value3 – average/neutral index value5 – maximum/positive index value
I/2010 II/2010 I/2011 II/2011 I/2012 II/2012
30 25
Average share of companies, which have experienced inspections after customs clearance is completed
Average duration of customs inspection: number of days
Customs Index with the support of theInMind research company
Professional level of customs authorities
6%
32%
15%
38%
9%
Professional level of customs authorities is mostly low
Customs authorities mainly own high level of professionalism
Average Index ofprofessional level of customs authorities
Negative value Positive value
I/2010 II/2010 I/2011 II/2011 I/2012 II/2012
2.63
3.12
Scale from 1 to 5, where:1 – minimum/negative index value3 – average/neutral index value5 – maximum/positive index value
Results by detailed scale of the index (from 1 to 5)
HALF OF THE YEAR
Customs Index with the support of theInMind research company
14
EBA Customs INDEX:
Additional results
Customs Index with the support of theInMind research company
Electronic declaration
Does your company use electronic customs declarations/electronic pre-alert declarations in its business activity?
Yes (+40%) No
88%
12%
Average share of pre-alert declarations, which are applied electronically
92% (+14%)
Average share of customs declarations, which are applied electronically
78% (+44%)
9%
21%
9%
29%
32%
Electronic declaring doesn’t lead to simplification and acceleration of the cargo customs clearance
process
Electronic declaring really simplifies and accelerates the cargo customs clearance process
Negative value Positive value
Customs Index with the support of theInMind research company
Considerably decreased
Somewhat decreased
Remained the same
Somewhat increased
Considerably increased
4%
21%
59%
7%
9%
4%
23%
60%
9%
4%
II/2012I/2012
Corruption level
From your point of view, during the last 6 months, corruption in customs authorities:
Decreased – 27% (+2%)
Increased – 13% (-3%)
Customs Index with the support of theInMind research company
Yes, completely positive
Rather positive than negative
Equally positive and negative
Rather negative than positive
Absolutely negative
1%
59%
31%
7%
1%
18%
37%
37%
6%
2%
II/2012I/2012
The New Customs Code
Is adoption of new edition of the Customs Code a positive event for your company?
Customs Index with the support of theInMind research company
Changes of the Customs Code in use
Choosing Customs: Customs clearance of goods beyond the place of registration
In order of loss of usage frequency :
4 hours for customs clearance
Confirmation of customs value
Simplified electronic declaration
Customs Index with the support of theInMind research company
Changes of the new Customs Code which still remain inaccessible
AEO status
In order of loss of usage frequency:
4 hours spent for the customs clearance
Return of extra customs payments from the budget
Customs evaluation with the use of the 1st method, automatic evaluation
Impossibility to declare goods without them entering the customs territory of Ukraine
Declaration of goods with the use of a previous declaration
Clearance of a large nomenclature of goods by one code, temporary declaration
Customs clearance out of the accreditation place
Customs Index with the support of theInMind research company
+38 044 496 06 01
www.eba.com.ua
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