Electronic Ticketing An E-Ticket is an “Electronic Ticket” which means
booking and ticketing details of passengers are stored safely
on Sabre Multi Host Reservation System thus removing the
need of paper ticket. It’s also called VCR (Virtual Coupon
Record).
Benefits
Eliminates the cost of paper ticket stock.
Reduces the cost of processing passenger coupons.
Eliminates fraudulent use resulting from stolen documents.
Reduces fraud by minimizing paper document.
Eliminates the risk of lost or stolen tickets.
Secured document for passenger to carry.
E-Ticketing Online Sectors
Domestic: All cities of Pakistan.
UK :LHR,MAN,BHX, GLA, LBA
USA :JFK
CANADA :YYZ
UAE :DXB,AUH,AAN,SHJ
GULF/ME :KWI,BAH,DOH,MCT
EUROPE:MXP,OSL,CPH,CDG,IST,AMS,FRA,BCN
REGIONAL:DEL,BOM,DAC,KBL,KTM
FAR EAST :PEK,NRT,KUL,HKG,BKK
Changes in VCR Revalidation (Minor changes in PNR) Exchanges (Major changes in PNR)
Date change Name change
Schedule change (Time change) Class of service change
Flight No. change (Same class/city) City pair/sector change
In case of minor changes REVAL is mandatory.
In case of major changes REVAL is not possible.
Creation of PNR
1.1CONTACT/CENTER PNR
1 PK 787 K 01OCT F KHILHR HK1 1045 1400 / E
TKT/TIME LIMIT
1.TL1900 /05MAR-FRI
PHONES
1.KHI-111786786 B
RECEIVED FROM - TEST KQC
KHI.KHI4TRG 0644/25FEB10 BCZQTL
Auto Pricing by ticketing agent
WP« ( Pricing entry)
BASE FARE TAXES TOTAL
1- PKR28000 6700XT PKR34700ADT
XT 500SP 4240RG 1960YR
28000 6700 34700TTL
ADT-01 KLOWPK
KHI PK LON333.26KLOWPK NUC333.26END ROE84.018
PK ONLY/NONREF/NONEND/NONRTE W/O REF ISSUING OFF
VALIDATING CARRIER SPECIFIED - PK
Sabre Response
6P«*
ER«
1.1CONTACT/CENTER PNR
1 PK 787K 01OCT F KHILHR HK1 1045 1400 /E
TKT/TIME LIMIT
1.TL1900 /05MAR-FRI
PHONES
1.KHI-111786786 B
PRICE QUOTE RECORD EXISTS - *PQS
RECEIVED FROM - TEST KQC
KHI.KHI4TRG 0644/25FEB10 BCZQTL
Ticketing Command by
ticketing agent
W‡FCA‡VCR« (Entry to issue the e-ticket)
OK 5000 / 21 0179 3656 6
NO BOARDING PASS INFO
ER« (End and Retrieve)
PNR After Ticketing
1.1CONTACT/CENTER PNR
1 PK 787K 01OCT F KHILHR HK1 1045 1400 /E
TKT/TIME LIMIT
1.T-25FEB-KHI4TRG
2.TE 2142101793656 CONTA/C KHI4TRG 1747/25FEB
VCR COUPON DATA EXISTS *VI TO DISPLAY
PHONES
1.KHI-111786786 B
PRICE QUOTE RECORD EXISTS - *PQS
RECEIVED FROM - TEST KQC
KHI.KHI4TRG 0644/25FEB10 BCZQTL H
Display VCR Association
*VI« (To display the VCR coupon data)
VCR COUPON DATA
1.1 CONTACT/CENTER PNR
SEG 1 2142101793656 C01 01OCT K KHILHR OK
Display VCR Data *VCR« (To display the VCR ticketing data)
VIRTUAL COUPON RECORD
2142101793656 NAME-CONTACT/CENTER PNR
TTL NBR OF CPNS- 1 DATE OF ISSUE-25FEB10 PNR-BCZQTL 25FEB10
CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT
1 PK 787 K 01OCT KHILHR 1045 OK KLOWPK OK
FARE PKR 28000 TAX 500SP TAX 4240RG TOTAL PKR 34700
FARE CALC KHI PK LON333.26KLOWPK NUC333.26END ROE84.018
FORM OF PAYMENT
FOP-CASH
DATE OF ISSUE-25FEB10 ISSUED AT-KHI KHI 3C3 SITI
ENDORSEMENTS/RESTRICTIONS-
PK ONLY/NONREF/NONEND/NONRTE W/O REF ISSUING OFF
IT-
REMARKS-
ENTER VCR*CALL TO DISPLAY COUPON DETAILS
Changing in Segment
(Flight # / Date/Time)
X1‡0PK787K24SEPKHILHRLL1« 1045 1400 F LS SEG 1 SS K /E
5H-PAX AVAILED ONE FREE COB ON PK787/01 OCT«
VCR5 PAX AVAILED ONE FREE COB ON PK787/01 OCT
VCR REMARK ADDED
6PAX«*
Display VCR Association
with PNR segment
*VI«
VCR COUPON DATA
1.1 CONTACT/CENTER PNR
SEG** 2142101793656 C01 01OCT K KHILHR OK
Revalidation Entry
instead of ER
EVCR‡REVAL‡S1« (End of transaction & revalidation)
Response:
OK 0704 BCZQTL - REASSOC/REVAL COMPLETED
If you didn’t enter
EVCR‡REVAL VIRTUAL COUPON RECORD
2142101793656 NAME-CONTACT/CENTER PNR
TTL NBR OF CPNS- 1 DATE OF ISSUE-25JAN10 PNR-BCZQTL 25JAN10
CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT
1 PK 787 K 01OCT KHILHR 1045 OK KLOWPK OK
FARE PKR 28000 TAX 500SP TAX 4240RG TOTAL PKR 34700
FARE CALC KHI PK LON333.26KLOWPK NUC333.26END ROE84.018
FORM OF PAYMENT
FOP-CASH
DATE OF ISSUE-25FEB10 ISSUED AT-KHI KHI 3C3 SITI
ENDORSEMENTS/RESTRICTIONS-
PK ONLY/NONREF/NONEND/NONRTE W/O REF ISSUING OFF
IT-
REMARKS- PAX AVAILED ONE FREE COB ON PK787/01 OCT
ENTER VCR*CALL TO DISPLAY COUPON DETAILS
Now *VCR *VCR«
VIRTUAL COUPON RECORD
2142101793656 NAME-CONTACT/CENTER PNR
TTL NBR OF CPNS- 1 DATE OF ISSUE-30NOV05 PNR-BCZQTL 30NOV05
CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT
1 PK 787 K 24SEP KHILHR 1045 OK KLOWPK OK
FARE PKR 28000 TAX 500SP TAX 4240RG TOTAL PKR 34700
FARE CALC KHI PK LON333.26KLOWPK NUC333.26END ROE84.018
FORM OF PAYMENT
FOP-CASH
DATE OF ISSUE-25FEB10 ISSUED AT-KHI KHI 3C3 SITI
ENDORSEMENTS/RESTRICTIONS-
PK ONLY/NONREF/NONEND/NONRTE W/O REF ISSUING OFF
IT-
REMARKS- PAX AVAILED ONE FREE COB ON PK787/01 OCT
ENTER VCR*CALL TO DISPLAY COUPON DETAILS
Important instructions
1- Where NO PAYMENT involved ,PNR should be revalidated. Repeated you have to
revalidate PNR properly.
2- Where any kind of amount / payment involved , you will not revalidate the PNR. You
will take an action as per passenger request and use ER entry instead of Reval and
direct customer to PIA office for re issuance the ticket as per given time.
In case of Multiple pax
*VCR1 (For pax 1)
*VCR2 (For pax 2)
*VCR3 (For pax 3)
*VI«
VCR COUPON DATA
1.1 TEST/MR
SEG** 2142101793661 C01 16DEC T KHIISB OK
2.1 TEST/MSTR
SEG** 2142101793662 C01 16DEC T KHIISB OK
3.1 TEST/MISS
SEG** 2142101793663 C01 16DEC T KHIISB OK
Need Re-validation
In following cases we use EVCR#REVAL entry.
Flight number change
Date change
Schedule/Time change
Changes in PNR
In case of change in flight number, date or time in a PNR
following procedure shall be used.
Step 1- Display PNR
Step 2- Make the above changes on customer’s request.
Step 3- Enter remarks in 5H and VCR5.
Step 4- *VCR
Step 5- EVCR‡REVAL‡S2
Need to Exchange/Re-issue
In following cases VCR to be exchange/re-issue.
Name change
Sector change
Class change
EVCR entry cannot be accepted in above changes. We use ER entry and direct
passenger to PIA office for re issuance of ticket.
Don’t add any segment
Before changing/adding any segment in E-ticketed PNR, you
must check the VCR status. In case of following VCR status,
don’t add any segment in PNR.
PRT (Print/Refund)
RFND (Refunded)
VOID (Refund/Cancelled ticket)
EXCH (Ticket has been re-issued/Old VCR)
CKIN (Check-In/Traveled)
USED (Traveled)
NOGO (Not allowed to travel due any reason)
Few VCR entries
VCR*2142100123456 (To display VCR by ticket number)
VCR*H (To display VCR history)
VCRH*2142100123456 (To display purged VCR number)
VCRH*2142100123456*H (To display history of historical VCR)
VCRH*2142100123456*CALL (All coupons data of VCRH)
VCR*C01 (To display VCR coupon 1 details)
VCR*C02 (To display VCR coupon 2 details)
VCR*CALL (To display VCR all coupons details)
*VI (To display VCR coupon data)
*VCR (To display VCR)
LDE300/15AUGKHI (To display E-ticket passengers list)
VCR*KHIISB/10MAY08-KHAN (Check by first traveling without PNR/TKT)
VCR*OK300/27JUN08KHI/STATUS-USED (Check used status VCR)
VCR*FFPK107084983/02DEC09 (Check VCR by FF number)
VCR*FC … To check fares and tax breakup.
VCR update procedure
If a passenger is holding open or request ticket but his/her
PNR has been purged then we have to follow this
procedure.
Step a- VCR*2142400123456 (Display VCR to check data)
Step b- Create fresh PNR with same name format.
Step c- 7VCR2142400123456‡C2‡S1‡N1.1 (Update VCR)
Step d- 6 MR ABC (Receive field)
Step e- EVCR‡REVAL‡S1 (Revalidation entry)
PNR Purged
Electronic half utilized ticket is retained for up to
396 days(13 months) from the date of first flight.
Electronic fully utilized ticket is retained in the
system for 7 days before being purged.
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