• Healthcare Recruitment companies are facing significant challenges in the field of candidate compliance
• COMPLi offers substantial benefits
– Fully branded service
– One-stop-shop
– Improved service quality
– Faster turnaround
– Risk transfer
– Reduced cost
– Increased Profits
• Customised administration system (Your Branding)
• Comprehensive suite of on-line training packages
• Occupational Health
• Laboratory Services
• National network of Compliance Centres
• National coverage for mandatory training & Induction – BLS
– Manual Handling
– Induction (TPR, BP etc.)
• On-line Criminal Records Checks
• Continuous Professional Development programs
Candidate Administration
On-line Application Reporting Retail ServicesCompliance Admin
CRB Occupational Health Training Document Verification Interview
Maintenance
The maintenance of compliance status is an integral part of
the compliance process. Often, it is treated as an
additional function. This invariably results in a breakdown
in compliance status and items “slipping through the net”.
Different elements of compliance will expire at different
times.
Compliance is an on-going process that does not stop once
compliance is achieved.
• Service quality issues
– Disjointed web of service suppliers difficult to control
– Compliance failures
• Cost issues
– Average annual cost per candidate £500 + excluding loss of revenue through compliance delays and dropouts
• Risk issues
– Some current service suppliers with questionable service standards
– Severe consequences for core business if compliance failures detected by regulators
• No change
• Investment in improved internal compliance systems
• Appoint COMPLi as compliance service provider
• No change
– No service quality improvement
– No cost reduction
– No risk transfer
• Investment in internal systems
– Increased cost and staffing
– No risk transfer
• Third party service
– Improved service quality
– Reduced costs
– Risk transfer
• Purpose-designed business processes
• Tight quality assurance procedures
• Tried and tested IT platform
• Business processes designed using „lean‟ techniques thereby
improving efficiency
• Substantial economies of scale that are not available to individual
companies
• Reduce double-handling of data entry and minimal manual
intervention
• Elimination of delays in achieving candidate compliance reduces the
incidence of lost fees whilst candidates are unable to work
• Service quality guarantee
• Agreed, measureable performance standards
• £10 million professional indemnity assurance
• COMPLi will be seeking accreditation with;
– Government Procurement Service (GPS)
– Care Quality Commission (CQC)
– NHS London Procurement Programme (LPP)
– Recruitment and Employment Confederation (REC)
• Service Audit and Verification for;
– Clients
– Key accounts• NHS Trusts
• Procurement Hubs
• Consortia
• Independent Hospitals
• On-going service performance reports
– Performance statistics
– Detailed Candidate audit trail
Chairman
Chief Executive
Medical Network Manager
Roaming Officers
Compliance Centres
Company Medical Advisor
Chief OH Advisor
OH Advisors
Quality Assurance Manager
Finance
Manager
Accounts Team
Key Account Managers
Executive Director
(Training)
SME/Authors
Training Managers
Executive Director (IT)
Programmers
IT Support
Executive Director (Legal)
Document
Collection &
Verification
Right
To
Work
Qualification
& Reference
Verification
Occupational
Health
Specimen
Collection
Health
Declaration
Laboratory
Testing
OHA
FTW
Training
On-Line Practical
Certification
Criminal
Records
Checks
Compliant
• Faster turnaround time– Reduction in dropout rate
– Improved retention
– Increase in availability
– Faster placement
– Increased profit
• Improved quality– Reduced risk
– Enhanced reputation
• Reduction in compliance costs of up to 50%– Increased profit
• Increased productivity– Increased GM
– Increased profit
– Staff satisfaction
– Improved retention
• Improve service quality
• Reduce turnaround times
• Reduce candidate dropout rates
• Improve Candidate retention
• Enhance reputation
• Increase staff satisfaction
• Transfer risk
• Reduce administration
• Reduce internal staff requirements
• Provide comprehensive Maintenance
• Reduce compliance costs by up to 50%
• Increase revenues and GM
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