• Healthcare Recruitment companies are facing significant challenges in the field of candidate compliance

• COMPLi offers substantial benefits

– Fully branded service

– One-stop-shop

– Improved service quality

– Faster turnaround

– Risk transfer

– Reduced cost

– Increased Profits

• Customised administration system (Your Branding)

• Comprehensive suite of on-line training packages

• Occupational Health

• Laboratory Services

• National network of Compliance Centres

• National coverage for mandatory training & Induction – BLS

– Manual Handling

– Induction (TPR, BP etc.)

• On-line Criminal Records Checks

• Continuous Professional Development programs

Candidate Administration

On-line Application Reporting Retail ServicesCompliance Admin

CRB Occupational Health Training Document Verification Interview

Maintenance

The maintenance of compliance status is an integral part of

the compliance process. Often, it is treated as an

additional function. This invariably results in a breakdown

in compliance status and items “slipping through the net”.

Different elements of compliance will expire at different

times.

Compliance is an on-going process that does not stop once

compliance is achieved.

• Service quality issues

– Disjointed web of service suppliers difficult to control

– Compliance failures

• Cost issues

– Average annual cost per candidate £500 + excluding loss of revenue through compliance delays and dropouts

• Risk issues

– Some current service suppliers with questionable service standards

– Severe consequences for core business if compliance failures detected by regulators

• No change

• Investment in improved internal compliance systems

• Appoint COMPLi as compliance service provider

• No change

– No service quality improvement

– No cost reduction

– No risk transfer

• Investment in internal systems

– Increased cost and staffing

– No risk transfer

• Third party service

– Improved service quality

– Reduced costs

– Risk transfer

• Purpose-designed business processes

• Tight quality assurance procedures

• Tried and tested IT platform

• Business processes designed using „lean‟ techniques thereby

improving efficiency

• Substantial economies of scale that are not available to individual

companies

• Reduce double-handling of data entry and minimal manual

intervention

• Elimination of delays in achieving candidate compliance reduces the

incidence of lost fees whilst candidates are unable to work

• Service quality guarantee

• Agreed, measureable performance standards

• £10 million professional indemnity assurance

• COMPLi will be seeking accreditation with;

– Government Procurement Service (GPS)

– Care Quality Commission (CQC)

– NHS London Procurement Programme (LPP)

– Recruitment and Employment Confederation (REC)

• Service Audit and Verification for;

– Clients

– Key accounts• NHS Trusts

• Procurement Hubs

• Consortia

• Independent Hospitals

• On-going service performance reports

– Performance statistics

– Detailed Candidate audit trail

Chairman

Chief Executive

Medical Network Manager

Roaming Officers

Compliance Centres

Company Medical Advisor

Chief OH Advisor

OH Advisors

Quality Assurance Manager

Finance

Manager

Accounts Team

Key Account Managers

Executive Director

(Training)

SME/Authors

Training Managers

Executive Director (IT)

Programmers

IT Support

Executive Director (Legal)

Document

Collection &

Verification

Right

To

Work

Qualification

& Reference

Verification

Occupational

Health

Specimen

Collection

Health

Declaration

Laboratory

Testing

OHA

FTW

Training

On-Line Practical

Certification

Criminal

Records

Checks

Compliant

• Faster turnaround time– Reduction in dropout rate

– Improved retention

– Increase in availability

– Faster placement

– Increased profit

• Improved quality– Reduced risk

– Enhanced reputation

• Reduction in compliance costs of up to 50%– Increased profit

• Increased productivity– Increased GM

– Increased profit

– Staff satisfaction

– Improved retention

• Improve service quality

• Reduce turnaround times

• Reduce candidate dropout rates

• Improve Candidate retention

• Enhance reputation

• Increase staff satisfaction

• Transfer risk

• Reduce administration

• Reduce internal staff requirements

• Provide comprehensive Maintenance

• Reduce compliance costs by up to 50%

• Increase revenues and GM