Download - Choice...Gateway to Engagement - SxSW 2014

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Page 1: Choice...Gateway to Engagement - SxSW 2014

Brad Nunnally - @bnunnally Perficient XD - UX Solution Architect SxSW 2014 - Future15 #sxswchoice

Choice...The Gateway Drug to Engagement

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Daily Commute = 1,320 Decisions

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Decisions Desire Automation

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Technology Is Making It Worse

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Effort

EnvironmentAttention

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Attention Is A Tricky Beast"Information consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention."

Herbert Simon

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Change Blindness

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Here’s The Proof

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Selective Attention

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Clarity Is Key

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Use Established Patterns

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Noisy Environments

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I Regret NOTHING!

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Required Effort

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Two Systems of Thinking

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System 1 - Assumptions

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System 2 - Rationale Thought

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Evolution of a Customer

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Little Effort As Needed

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Choice

Attention

Environment Effort

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A good game is a series of interesting choices.

Sid Meier

design

Brad Nunnally

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Is Loyalty Dead?

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The loyalty rate isn't that high. I could have a big hit, then put out the next single, and they say, Oh yeah, who are you? Prove it again.

- Lenny Kravitz

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Thank You!Brad Nunnally UX Solution Architect Perficient XD

Email - [email protected] Twitter - @bnunnally Site - www.onestraythought.com

Designing The Conversation Techniques for Successful Facilitation

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