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WHAT TRAVEL PAYMENT IS ALL ABOUT.
Business travel management on itsway to being a more sustainableindustry
World Tourism Forum Lucerne, April 13-15, 2011
. 1
Patrick W. Diemer
Chairman of the Executive Board, AirPlus International
P. 1
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 2
How we live has changed
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 3
How we travel has changed, too
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
The increasing number of flight passengers demandfurther developments
Number of flight passengers worldwide (in million)
Source: Airports Council International
World Tourism Forum Lucerne P. 4
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Our societies spend the same on leisure and onbusiness travel
World Tourism Forum Lucerne P. 5
Leisuretravel
50%
Businesstravel
50%$US 800 billion
Business travelmarket
Source: VDR, DRV
Businesstravel
50%
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Travel service providers become more and more green
World Tourism Forum Lucerne P. 6
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Companies and their suppliers have taken action to maketheir business travel sustainable
AirPlus Green Reports
AirPlus Carbon Offset
American Express Carbon SAM
CWT Sustainable Solutions
CWT Carbon Calculator
BCD
Emission Report
World Tourism Forum Lucerne P. 7
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Corporations such as insurance company Provinzialeven use these solutions for their positioning
World Tourism Forum Lucerne P. 8
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
The world over, there are significant differences inbusiness travels commitment to green travel
High
> 30%
Average
> 15%
Lowconsideration of climateprotection within travelguidelines < 15%
Source: AirPlus International Travel Management Study 2010
Consideration of climate protection within travel guidelines
Low
< 15%
UnitedKingdom
Switzerland Brazil Scandinavia
Germany France Belgium Netherlands SouthAfrica
Singapore Australia Mexico
UnitedStates
Austria Italy Spain China
World Tourism Forum Lucerne P. 9
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Very few business trips are actually climate-neutral,today
World Tourism Forum Lucerne P. 10
Source: AirPlus International Travel Management Study 2010
USA 5%
Italy 5%
Germany 8%
UK 25%
Scandinavia 25%
Netherlands 30%
Brazil 35%
Worldwide 17%
Dont know / no answerNoPlanned within the next 12 months
Yes
Do you pay to offset your travel-related CO2 emissions?Total 100%
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Security remains the most important issue for corporatetravel management
Outsourcing of business travel management
Travel management tools for mobile phone
Introduction of corporate social responsibility
Corporate booking tools
Less travel through more virtual meetings
Increased attention to security while traveling
Higher standards against credit card fraud
Improvement of security of credit cards
World Tourism Forum Lucerne P. 11
Source: AirPlus International Travel Management Study 2010
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
More and more business travel associations and industryactivities are prioritizing sustainability
World Tourism Forum Lucerne P. 12
Best Corporate Social
Responsibility Programme
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Green travel will increase in importance due to legislativeresolutions
World Tourism Forum Lucerne P. 13
Best Corporate Social ResponsibilityProgramme
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
Travel managers have
been developing intomobility managers for a
while ...
World Tourism Forum Lucerne P. 14
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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.
... in the future, travel
managers will also besustainability managers.
World Tourism Forum Lucerne P. 15
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