Business Travel Management on Its Way to Being a More Sustainable Industry_Patrick W. Diemer_WTFL...

8/3/2019 Business Travel Management on Its Way to Being a More Sustainable Industry_Patrick W. Diemer_WTFL 2011

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WHAT TRAVEL PAYMENT IS ALL ABOUT.

Business travel management on itsway to being a more sustainableindustry

World Tourism Forum Lucerne, April 13-15, 2011

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Patrick W. Diemer

Chairman of the Executive Board, AirPlus International

P. 1


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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 2

How we live has changed


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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT. World Tourism Forum Lucerne P. 3

How we travel has changed, too


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AIRPLUS. WHAT TRAVEL PAYMENT IS ALL ABOUT.

The increasing number of flight passengers demandfurther developments

Number of flight passengers worldwide (in million)

Source: Airports Council International

World Tourism Forum Lucerne P. 4


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Our societies spend the same on leisure and onbusiness travel


Leisuretravel

50%

Businesstravel

50%$US 800 billion

Business travelmarket

Source: VDR, DRV

Businesstravel

50%


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Travel service providers become more and more green



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Companies and their suppliers have taken action to maketheir business travel sustainable

AirPlus Green Reports

AirPlus Carbon Offset

American Express Carbon SAM

CWT Sustainable Solutions

CWT Carbon Calculator

BCD

Emission Report



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Corporations such as insurance company Provinzialeven use these solutions for their positioning



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The world over, there are significant differences inbusiness travels commitment to green travel

High

> 30%

Average

> 15%

Lowconsideration of climateprotection within travelguidelines < 15%

Source: AirPlus International Travel Management Study 2010

Consideration of climate protection within travel guidelines

Low

< 15%

UnitedKingdom

Switzerland Brazil Scandinavia

Germany France Belgium Netherlands SouthAfrica

Singapore Australia Mexico

UnitedStates

Austria Italy Spain China



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Very few business trips are actually climate-neutral,today



USA 5%

Italy 5%

Germany 8%

UK 25%

Scandinavia 25%

Netherlands 30%

Brazil 35%

Worldwide 17%

Dont know / no answerNoPlanned within the next 12 months

Yes

Do you pay to offset your travel-related CO2 emissions?Total 100%


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Security remains the most important issue for corporatetravel management

Outsourcing of business travel management

Travel management tools for mobile phone

Introduction of corporate social responsibility

Corporate booking tools

Less travel through more virtual meetings

Increased attention to security while traveling

Higher standards against credit card fraud

Improvement of security of credit cards




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More and more business travel associations and industryactivities are prioritizing sustainability


Best Corporate Social

Responsibility Programme


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Green travel will increase in importance due to legislativeresolutions


Best Corporate Social ResponsibilityProgramme


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Travel managers have

been developing intomobility managers for a

while ...



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... in the future, travel

managers will also besustainability managers.


Business Travel Management on Its Way to Being a More Sustainable Industry_Patrick W. Diemer_WTFL...

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