Better at the Business of Healthcare
Outsourced Clinical Documentation Services
Aquity delivers measurable healthcare business improvements through a deep
understanding of the clinical documentation business process, industry leading technology,
and unparalleled service. Our virtual scribe, medical coding, interim management, and
medical transcription services accurately capture the complete patient story. Seamlessly
integrating with your EHR and documentation workflow, Aquity delivers better data and
better services to achieve better clinical and financial results.
Headquartered in Cary, NC, Aquity employs more than 7,000 clinical documentation
production staff throughout the U.S., India, the U.K., Canada and Australia. With over 40
years of experience and recognized by both KLAS and Black Book as the top outsourced
transcription service vendor, Aquity is focused on delivering superior business results
based on Key Performance Indicators.
High quality, secure, stable, and cost effective.
M E D I C A L T R A N S C R I P T I O NC O D I N GV I R T U A L S C R I B E SI N T E R I M M A N A G E M E N T
At Aquity, we recognize clinical documentation is the
lifeblood of your organization’s ongoing patient care and
financial performance. To protect that investment, we
operate as a seamless extension of your business, focused
on quality and turnaround times. Our quality support and
customer service outshine our competitors for effectiveness
and transparency. Led by a dedicated Customer
Relationship Managers and automated reporting, our clients
benefit from unparalleled process visibility, workflow
control, and cost management.
Interested in what happens with the reports once they been
transcribed? Aquity’s clients can easily track transcription
influenced Key Performance Indicators (KPI) that support
the health of their healthcare business through our unique
reporting and workflow analytics.
Our award-winning transcription services are supported
by our equally renowned Fluency For TranscriptionTM (FFT)
dictation and transcription technology. Available via onsite
servers or hosted on the cloud with security measures that
far surpass HIPAA requirements, Aquity delivers quality.
Key Differentiators:• Top ranked by KLAS and
Black Book
• Exceptional process visibility
• Superior customer service
• Award-winning flexible
technology
T R A N S C R I P T I O N S E R V I C E S
Unmatched performance in clinical documentation
Bolster your transcription results with technology-enabled quality
checks and flexible workflow models that help you adapt to changing
business expectations.
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There’s a reason Aquity delivers improved financial outcomes
— it’s because we have better tools, better processes, and a
better understanding of how payers react to submitted claims.
Our coding services deliver cost-effective Key Performance
Indicator (KPI) results. Working closely with your team, we
ensure you stay ahead of changing government and payer
requirements; delivering workflow control, cost, quality, and
turnaround time results that produce maximum allowable
reimbursements and minimum payer rejects.
Aquity’s highly cost competitive coding services are backed
by industry leading Fluency For CodingTM (FFC), CDI and
other technology-enabled quality checks supporting an
endless loop of feedback to our AHIMA and AAPC certified
coders. Our proprietary integration of service process and
technology enabled quality reviews reliably yield quality
scores that are measurably above national averages.
Our coding services help clients achieve improved financial
outcomes. We support the full range of client types (from
large multi-campus IDNs and university health systems to
small community hospitals and physician practices) and
case mixes (inpatient, outpatient, and pro-fee) with full
outsourcing, staff augmentation, or PRN support. And with
Aquity, clients benefit from crystal clear visibility of their RCM
workflow and the resulting KPIs that determine the health of
their healthcare business.
Key Differentiators:• Millions of inpatient, outpatient,
and pro-fee cases annually
• Keep current with changing
compliance needs
• Complete process visibility
• Exceptional KPI focused
partnership
C O D I N G S E R V I C E S
Highly accurate, thorough, and flexible support
Improve the throughput and results of your revenue cycle process
with the help of our highly trained and credentialed coding team.
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Aquity leads the industry with flexible workflow models
that help our scribes serve as trusted personal assistants
who regularly expand their physician support beyond basic
discrete and non-discrete chart completion duties.
Unlike onsite scribes who have high turn-over rates and
are inherently limited to one-on-one physician/scribe
relationships, Aquity’s virtual scribe approach assigns a
primary scribe for 75% of a physician’s workload and splits
the remaining encounters between a pair of back-ups,
ensuring uninterrupted services of up to speed physician-
synced support when staff members move on.
As one of the dominant players in the virtual scribe
marketplace, Aquity provides scribing services to thousands
of physicians coast to coast, boosting clinical and financial
results while reducing physician burnout and increasing
patient satisfaction. Aquity’s real-time scribe, ScribeAssistTM,
and DynaScribeTM workflow options minimize keyboarding
time, comfortably increase patient loads during normal
workday schedules, and accelerate accurate chart closures.
Key Differentiators:• 20% increase in daily patient
encounters
• 12% increase in average RVUs
• 98% same-day chart closure rates
• Measurably reduced physician
burnout
V I R T U A L S C R I B I N G
Fewer clicks for better care
Dramatically reduce physician burnout, increase patient
satisfaction, and improve documentation results with Aquity’s
virtual scribes.
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When you need someone onsite in a hurry, you can rely
on Aquity to bring in the best. Aquity’s interim managers
deliver peace of mind, department stability, and assist
with operational assessments to ensure optimum ongoing
performance.
Aquity has more than 25 years’ experience engaging
hundreds of interim managers across the country to
cover HIM Director and Coding Manager openings. Our
knowledgeable and credentialed staff ensure smooth day-to-
day operations, compliance with regulatory requirements,
and consistent financial outcomes until your permanent staff
return from extended leave or ideal replacements are found.
Aquity’s interim managers are detail-oriented professionals
who will maintain a stable operating environment during
extended staff absences or recruitment efforts. Whether
your operation is large or small, the assignment expectation
is long or short, things are running smoothly or in a crisis,
Aquity will source an appropriate resource to hit the ground
running and provide the stability you need until we orient
your new staff and our watch is relieved.
Key Differentiators:• Smooth day-to-day operations
and transitions
• Reliable financial and
compliance results
• Credentialed and experienced
professionals
• Strong support from seasoned
national team
I N T E R I M M A N A G E M E N T
Expert support during transitions
Let Aquity cover your HIM Director or Coding Manager
vacancies while you focus on finding the perfect candidate
for your organization.
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ScribeAssistTM, and DynaScribeTM are registered trademarks of Aquity Solutions.
Fluency products are registered trademarks of 3M/MModal.
B E T T E R P E O P L E + B E T T E R T O O L S = B E T T E R R E S U L T S
Aquity Solutions: We’re better at the business of healthcare.
Contact us today for details on what we’ve done for others and what we can do for you.
[email protected] | 800.233.3030 | aquitysolutions.com
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