Download - 3 steps to better decisions

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How many times have you looked back at an important business decision that didn’t turn out well & wondered…


“What the heck was I thinking?!”

One of the leading causes of bad decision-making is miscommunication & misunderstanding during meetings



What you said & what people hear are often different


• Check for listening accuracy “Give me your summary of

what I am proposing.” “Talk me through how this

impacts you and what you think is most important.”

• Identify gaps in understanding “Did anyone hear it differently?

What leads you to see it that way?”


• Expose your thinking “Here’s what I think and here’s the

supporting evidence that led me to this position.”

Provide more detail. “Based on our previous experience in this area, I assumed…..”

Explain the consequences or outcomes of your thinking. “I came to this conclusion because….and here’s what it means to this team.”


• Test your conclusions Identify where you feel your

reasoning is most tentative. “We don’t know for sure where the market is headed, so I’m guessing a bit on these numbers.”

Ask for feedback on your data and assumptions. “Now that you understand where I’m coming from, I’d like to hear your thoughts on the data and my conclusions. Do you have different data? Do you think the data can be interpreted differently?”

Make sure ALL viewpoints are expressed. “It seems like most of you agree, but I want to hear from everyone. Who sees it differently?”


Better to slow down &

get it right than do it

over!

Slow down the headlong rush to consensus & improve your

decision quality.

Contact [email protected] if you

want to win in business!

Holly G. Green the architect of pause™

& thinking to thrive expert
