Download - 2014 local government website survey

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Page 1: 2014 local government website survey

The Association of Local Government Information Management

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2014 ALGIMLocal Government Website Survey

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annual online survey74 councils participated (78)snapshot of sectorresource for you

About the survey

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website managementsoftware, reporting & searchfunctionality & online servicestop five taskssocial media & mobile apps

What the survey tells us

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2014 survey results...

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95% internally (+10 since 2012)

1% externally (-2 since 2012)

4% mix of both

Website content management

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31% internally (+2 since 2012)

69% externally (-6 since 2012)

Website hosting

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56% CMS third party (+11 2012)

38% CMS open source (+4 2012)

6% web publishing tools (= 4)

Content management

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1. Microsoft Sharepoint2. EpiServer3. SilverStripe4. Joomla / MySource Matrix /

Umbraco5. Drupal / SiteCore

Content management systems

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1. Google Analytics (+17 2012)2. Crazy Egg & Sharepoint (=)3. AW Stats (+2 2012)4. SmarterStats (-5 2012)

Reporting packages

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1. Property & rates (2013: #2)

2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)

Top five tasks

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1. Property & rates (2013: #2)

2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)

Top five tasks

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1. Property & rates (2013: #2)

2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)

Top five tasks

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37% 27 councils – yes (+10 2013)

38% 28 councils – 12 months (-2)

31% 23 councils – no (-10 2013)

Website responsive design

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11% 8 councils – less than 10% (-8)

54% 40 councils – 10-25% (+9 2013)

22% 16 councils – 25-50% (+14 2013)

13% 10 councils – don’t know (-8 2013)

Accessing web from mobile

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1. Facebook (64 councils, +5)

2. YouTube (45 councils, +9)3. Twitter (43 councils, +2)4. LinkedIn (24 councils,+8)5. Flickr & Google+ (8 councils)

Social media channels

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70% 27 councils – yes (+11 2013)

30% 23 councils – no (-11 2013)

Social media policy

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76% 18 councils – yes (-1 2013)

24% 56 councils – no (+3 2013)

Block social media sites

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Report now available:

www.algim.org.nz / 2014webreports

Thank you.

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www.algim.org.nzwww.facebook.com/ALGIMInc

@[email protected]

06 351 6330

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