2014 local government website survey
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The Association of Local Government Information Management
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Every year, the Association of Local Government Information Management (ALGIM) conducts an annual survey of local authority (council) websites throughout New Zealand to ask questions from both a technical and content perspective. This presentation presents the high-level survey results and provides a snapshot of the New Zealand local government sector covering areas like: •how councils manage their website; •what software applications they use; •reporting and search facilities; •functionality and online services provided; and •use of social media, mobile apps and open data
Transcript of 2014 local government website survey
The Association of Local Government Information Management
2014 ALGIMLocal Government Website Survey
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annual online survey74 councils participated (78)snapshot of sectorresource for you
About the survey
website managementsoftware, reporting & searchfunctionality & online servicestop five taskssocial media & mobile apps
What the survey tells us
2014 survey results...
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95% internally (+10 since 2012)
1% externally (-2 since 2012)
4% mix of both
Website content management
31% internally (+2 since 2012)
69% externally (-6 since 2012)
Website hosting
56% CMS third party (+11 2012)
38% CMS open source (+4 2012)
6% web publishing tools (= 4)
Content management
1. Microsoft Sharepoint2. EpiServer3. SilverStripe4. Joomla / MySource Matrix /
Umbraco5. Drupal / SiteCore
Content management systems
1. Google Analytics (+17 2012)2. Crazy Egg & Sharepoint (=)3. AW Stats (+2 2012)4. SmarterStats (-5 2012)
Reporting packages
1. Property & rates (2013: #2)
2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)
Top five tasks
1. Property & rates (2013: #2)
2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)
Top five tasks
1. Property & rates (2013: #2)
2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)
Top five tasks
37% 27 councils – yes (+10 2013)
38% 28 councils – 12 months (-2)
31% 23 councils – no (-10 2013)
Website responsive design
11% 8 councils – less than 10% (-8)
54% 40 councils – 10-25% (+9 2013)
22% 16 councils – 25-50% (+14 2013)
13% 10 councils – don’t know (-8 2013)
Accessing web from mobile
1. Facebook (64 councils, +5)
2. YouTube (45 councils, +9)3. Twitter (43 councils, +2)4. LinkedIn (24 councils,+8)5. Flickr & Google+ (8 councils)
Social media channels
70% 27 councils – yes (+11 2013)
30% 23 councils – no (-11 2013)
Social media policy
76% 18 councils – yes (-1 2013)
24% 56 councils – no (+3 2013)
Block social media sites
Report now available:
www.algim.org.nz / 2014webreports
Thank you.
