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MSETM 5110 – LEADERSHIP STRATEGIES
LECTURE 4
FEBRUARY 7, 2002
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MSETM 5110 – LEADERSHIP STRATEGIES
Session 4
• Recap/Common Threads
• Guest Lecture “Series” – Jack Welch (GE), Craig Weatherup (Pepsi), Jerry Ennis (Boldt Construction), Peter Drucker et. al. (Leader of the Future), Dennis Reimer (Director, MIPT and Retired General, U. S. Army)
• Guest Lecture by (Ret.) General Reimer
• Five Myths of Management
• Summary of “Successful Leader” Assignment (Common Threads)
• “The Heart of a Leader” (Insights on the Art of Influence, by Ken Blanchard)
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MSETM 5110 – LEADERSHIP STRATEGIES
Course Structure
• Explore the Concept and Practice of Leadership
• Review of Leadership Styles
• Examples of Recognized Leaders
• Examples of Emerging Leaders
• Focus on Values and Alignment
• Use of HBR Case Studies for Relevancy and Application
• Presentations by Guest Executives
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MSETM 5110 – LEADERSHIP STRATEGIESThe Journey
Leadership(Mission/Values)
Management(Operating Principals)
Business Model(Structure)
Culture for Excellence(Energy/Innovation)
Right Metrics(Stakeholder Value)
Sustained Success (Performance Measures)
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MSETM 5110 – LEADERSHIP STRATEGIES
What’s Happened Since September 11?
• Re-Examines our Values• Confronted Terrorism – Military and Homeland Defense• Defined Threats
– Chemical/Biological /Agricultural– Cyber– Weapons of Mass Destruction (WMD)
• Development and Deployment of Innovative/Next Generation Science and Technology– Sensor, Imaging, Surveillance– Energy Policy and Alternatives– Multidisciplinary Imperative (Broad Cross Section of All Engineering
Areas, Behavioral Scientists, Politicians, Economists, Military, and Business Leaders)
• Enron Happened
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MSETM 5110 – LEADERSHIP STRATEGIES
Complementary Agenda
Purpose
Connectivity
Relevancy
Application
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MSETM 5110 – LEADERSHIP STRATEGIES Guest Lecture Series
(February 7, 2002)
Dennis Reimer is Executive Director of the National Memorial Institute for the Prevention of Terrorism (MIPT)
• Retired General, United States Army• 33rd Chief of Staff (1995-1999)• Commanding General U. S. Army, Forces Command, Ft.
McPherson, GA• Among Assignments: Vietnam, Korea, Pentagon• Graduate, U. S. Military Academy• M. S., Shippensburg State College• Native of Medford, OK
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MSETM 5110 – LEADERSHIP STRATEGIES
Five Myths of Management*:
1. Leadership is rare skill.2. Leaders are born, not made.3. Leaders are charismatic.4. Leadership exists only at the top of an organization.5. The leader controls, directs, prods, manipulates.
*List by Bennis and Nanus and included in book “Moses on Management” by David Baron, Pocket Books: ISBN: 0671-03259-3
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MSETM 5110 – LEADERSHIP STRATEGIES
The Top Four Qualities of Credibility
1. Honesty and Integrity (Values, Principles, Trust)
2. Competence (Capable, Effective, Sees “Big Picture”)
3. Sense of Direction (Vision, Dream, Goals, Objectives, Forward Looking)
4. Inspiring (Energetic, Positive, Knows What Makes a Difference)
Kouzes and Posner, “What Followers Expect from Leaders.” Jossey-Bass, ISBN: 1555429084
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MSETM 5110 – LEADERSHIP STRATEGIES
Five Actions to Credibility
1. Challenge the Process
2. Inspired Shared Vision
3. Empower People to Act
4. Model the Way Thru Personal Behavior Successes
5. Recognize Contributions and Celebrate Successes
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MSETM 5110 – LEADERSHIP STRATEGIES
Our Virtual Walk in the Woods
Or
Compass
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MSETM 5110 – LEADERSHIP STRATEGIES
Leadership/Management Excellence
Delivering Value Through: People
Products & Services
Processes
Enablers: Technology
Tools
Training
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MSETM 5110 – LEADERSHIP STRATEGIES
Leadership/Management Excellence (Cont’d.)
Results: Performance Targets
- Revenue
- Profit/Gross Margin
- Return on Assets
- People Satisfaction/Job Security
- Customer Satisfaction
- Sustainability
- Winning!
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MSETM 5110 – LEADERSHIP STRATEGIES
Do the Right Thing!
9-11 Enron Vision Gen. George Patton Tape
Stabilize Respect Passion
Strike Integrity Courage
Secure Innovation Self-Esteem
Trust Self-Confidence
Expectations
Trust
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MSETM 5110 – LEADERSHIP STRATEGIES
Expectations Drive Excellence
“We expect excellence…”
Mike MartzCoach, St. Louis Rams(on the Rams’ success)
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MSETM 5110 – LEADERSHIP STRATEGIES
“…the lack of emotion, the lack of fire (passion) our guys are playing with right now is puzzling.”
Sean SuttonOSU Assistant Basketball Coach(On the 2/2 OSU loss to Kansas State, OSU’s 4th loss in last 6 games.
OSU’s December National AP
Rating: 5)
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MSETM 5110 – Leadership Strategies
On Fundamentals
Gentlemen, this is a football!
Phil Cutchin
Former OSU Football Coach
(At first meeting with team after
being named head coach)
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Successful Execution
“Strategy and planning by successful and losing teams are amazingly similar. The offensive and defensive theories both employed would be virtually identical. The amount of time they spend practicing wouldn’t vary by more than a few minutes and their practice format would be the same. The main difference would be their attention to detail. In the successful organization, no detail is too small to receive attention. No job is minor, and everyone takes great pride in realizing they are important and their responsibilities are critical to the unit’s success.”
Lou Holtz
Football Coach
(Currently So. Carolina, formerly
Arkansas, NY Jets, Notre Dame)
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MSETM 5110 – LEADERSHIP STRATEGIES
Getting Alignment
Organization:– Are the organization’s mission/vision fully understood?– Is the structure/infrastructure in place to implement the vision?– Who owns the implementation/management process?– Is there the right sense of urgency and passion?
Personal:– Are expectations of me clear?– Are my expectations of me in line with where I want to be?– Have I given clear expectations to those I support?– What expectations do I have of (a) my “boss” and (b) my
organization?– Do I demand excellence?
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MSETM 5110 – LEADERSHIP STRATEGIES
“If you don’t know where you’re going, any road will get you there.”
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MSETM 5110 – LEADERSHIP STRATEGIESInsights on the Art of Influence*
• The only job security you have today is your commitment to continuous personal improvement.
• When you stop learning, you stop growing.• Life is about getting A’s.• None of us is as smart as all of us.• Don’t work harder, work smarter.• It’s more important as a manager to be respected than to be popular.• You get from people what you expect.• Think Big! Act Big! Be Big! (Norman Vincent Peale)• Take Time to identify core values.• Never, Never, Never, Give up!• Without vision, the people perish. (Proverbs 29:18, paraphrased)
*Ken Blanchard,“The Heart of a Leader,”Honor Books, ISBN: 1-56292-488-5
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MSETM 5110 – LEADERSHIP STRATEGIES
What’s Next?
Final Assignment: “Who Goes, Who Stays?”
David A. Light, “Who Goes, Who Stays?”,
Harvard Business Review, Reprint R0101A,
January 2001
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