1 MSETM 5110 – LEADERSHIP STRATEGIES LECTURE 4 FEBRUARY 7, 2002.

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MSETM 5110 – LEADERSHIP STRATEGIES

LECTURE 4

FEBRUARY 7, 2002

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Session 4

• Recap/Common Threads

• Guest Lecture “Series” – Jack Welch (GE), Craig Weatherup (Pepsi), Jerry Ennis (Boldt Construction), Peter Drucker et. al. (Leader of the Future), Dennis Reimer (Director, MIPT and Retired General, U. S. Army)

• Guest Lecture by (Ret.) General Reimer

• Five Myths of Management

• Summary of “Successful Leader” Assignment (Common Threads)

• “The Heart of a Leader” (Insights on the Art of Influence, by Ken Blanchard)

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Course Structure

• Explore the Concept and Practice of Leadership

• Review of Leadership Styles

• Examples of Recognized Leaders

• Examples of Emerging Leaders

• Focus on Values and Alignment

• Use of HBR Case Studies for Relevancy and Application

• Presentations by Guest Executives

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MSETM 5110 – LEADERSHIP STRATEGIESThe Journey

Leadership(Mission/Values)

Management(Operating Principals)

Business Model(Structure)

Culture for Excellence(Energy/Innovation)

Right Metrics(Stakeholder Value)

Sustained Success (Performance Measures)

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What’s Happened Since September 11?

• Re-Examines our Values• Confronted Terrorism – Military and Homeland Defense• Defined Threats

– Chemical/Biological /Agricultural– Cyber– Weapons of Mass Destruction (WMD)

• Development and Deployment of Innovative/Next Generation Science and Technology– Sensor, Imaging, Surveillance– Energy Policy and Alternatives– Multidisciplinary Imperative (Broad Cross Section of All Engineering

Areas, Behavioral Scientists, Politicians, Economists, Military, and Business Leaders)

• Enron Happened

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Complementary Agenda

Purpose

Connectivity

Relevancy

Application

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MSETM 5110 – LEADERSHIP STRATEGIES Guest Lecture Series

(February 7, 2002)

Dennis Reimer is Executive Director of the National Memorial Institute for the Prevention of Terrorism (MIPT)

• Retired General, United States Army• 33rd Chief of Staff (1995-1999)• Commanding General U. S. Army, Forces Command, Ft.

McPherson, GA• Among Assignments: Vietnam, Korea, Pentagon• Graduate, U. S. Military Academy• M. S., Shippensburg State College• Native of Medford, OK

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Five Myths of Management*:

1. Leadership is rare skill.2. Leaders are born, not made.3. Leaders are charismatic.4. Leadership exists only at the top of an organization.5. The leader controls, directs, prods, manipulates.

*List by Bennis and Nanus and included in book “Moses on Management” by David Baron, Pocket Books: ISBN: 0671-03259-3

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The Top Four Qualities of Credibility

1. Honesty and Integrity (Values, Principles, Trust)

2. Competence (Capable, Effective, Sees “Big Picture”)

3. Sense of Direction (Vision, Dream, Goals, Objectives, Forward Looking)

4. Inspiring (Energetic, Positive, Knows What Makes a Difference)

Kouzes and Posner, “What Followers Expect from Leaders.” Jossey-Bass, ISBN: 1555429084

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Five Actions to Credibility

1. Challenge the Process

2. Inspired Shared Vision

3. Empower People to Act

4. Model the Way Thru Personal Behavior Successes

5. Recognize Contributions and Celebrate Successes

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Our Virtual Walk in the Woods

Or

Compass

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Leadership/Management Excellence

Delivering Value Through: People

Products & Services

Processes

Enablers: Technology

Tools

Training

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Leadership/Management Excellence (Cont’d.)

Results: Performance Targets

- Revenue

- Profit/Gross Margin

- Return on Assets

- People Satisfaction/Job Security

- Customer Satisfaction

- Sustainability

- Winning!

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Do the Right Thing!

9-11 Enron Vision Gen. George Patton Tape

Stabilize Respect Passion

Strike Integrity Courage

Secure Innovation Self-Esteem

Trust Self-Confidence

Expectations

Trust

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Expectations Drive Excellence

“We expect excellence…”

Mike MartzCoach, St. Louis Rams(on the Rams’ success)

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“…the lack of emotion, the lack of fire (passion) our guys are playing with right now is puzzling.”

Sean SuttonOSU Assistant Basketball Coach(On the 2/2 OSU loss to Kansas State, OSU’s 4th loss in last 6 games.

OSU’s December National AP

Rating: 5)

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MSETM 5110 – Leadership Strategies

On Fundamentals

Gentlemen, this is a football!

Phil Cutchin

Former OSU Football Coach

(At first meeting with team after

being named head coach)

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Successful Execution

“Strategy and planning by successful and losing teams are amazingly similar. The offensive and defensive theories both employed would be virtually identical. The amount of time they spend practicing wouldn’t vary by more than a few minutes and their practice format would be the same. The main difference would be their attention to detail. In the successful organization, no detail is too small to receive attention. No job is minor, and everyone takes great pride in realizing they are important and their responsibilities are critical to the unit’s success.”

Lou Holtz

Football Coach

(Currently So. Carolina, formerly

Arkansas, NY Jets, Notre Dame)

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Getting Alignment

Organization:– Are the organization’s mission/vision fully understood?– Is the structure/infrastructure in place to implement the vision?– Who owns the implementation/management process?– Is there the right sense of urgency and passion?

Personal:– Are expectations of me clear?– Are my expectations of me in line with where I want to be?– Have I given clear expectations to those I support?– What expectations do I have of (a) my “boss” and (b) my

organization?– Do I demand excellence?

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“If you don’t know where you’re going, any road will get you there.”

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MSETM 5110 – LEADERSHIP STRATEGIESInsights on the Art of Influence*

• The only job security you have today is your commitment to continuous personal improvement.

• When you stop learning, you stop growing.• Life is about getting A’s.• None of us is as smart as all of us.• Don’t work harder, work smarter.• It’s more important as a manager to be respected than to be popular.• You get from people what you expect.• Think Big! Act Big! Be Big! (Norman Vincent Peale)• Take Time to identify core values.• Never, Never, Never, Give up!• Without vision, the people perish. (Proverbs 29:18, paraphrased)

*Ken Blanchard,“The Heart of a Leader,”Honor Books, ISBN: 1-56292-488-5

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What’s Next?

Final Assignment: “Who Goes, Who Stays?”

David A. Light, “Who Goes, Who Stays?”,

Harvard Business Review, Reprint R0101A,

January 2001

1 MSETM 5110 – LEADERSHIP STRATEGIES LECTURE 4 FEBRUARY 7, 2002.

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