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The interactive effects of
leader–member exchange, gender and
spouse's gender role orientation on
work interference with family conflictPavithra Kailasapathy
a, Maria L. Kraimer
b & Isabel Metz
c
a Department of Human Resources Management, Faculty of
Management & Finance, University of Colombo, Colombo, Sri
Lankab Department of Management & Organizations, University of Iowa,
Iowa City, IA, USAc Melbourne Business School, University of Melbourne, Carlton,
VIC, AustraliaPublished online: 28 Feb 2014.
To cite this article: Pavithra Kailasapathy, Maria L. Kraimer & Isabel Metz (2014): The interactive
effects of leader–member exchange, gender and spouse's gender role orientation on work
interference with family conflict, The International Journal of Human Resource Management, DOI:
10.1080/09585192.2014.891637
To link to this article: http://dx.doi.org/10.1080/09585192.2014.891637
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8/12/2019 1. Kailasapathy Et Al. (2014) the Interactive Effects of LMX, Gender and Spouse's Gender
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The interactive effects of leader–member exchange, gender
and spouse’s gender role orientation on work interferencewith family conflict
Pavithra Kailasapathya*, Maria L. Kraimerb and Isabel Metzc
a Department of Human Resources Management, Faculty of Management & Finance, University of
Colombo, Colombo, Sri Lanka; b
Department of Management & Organizations, University of Iowa, Iowa City, IA, USA;
c Melbourne Business School, University of Melbourne, Carlton, VIC, Australia
Based on social support and gender role theories, we examined the direct andinteractive effects of leader– member exchange, gender and spouse’s gender roleorientation on work–family conflict. Survey data were collected from matched dyadsfrom 185 dual-earner couples in Sri Lanka. The results show that leader–memberexchange is negatively related to work interference with family. There is also supportfor crossover effects among couples such that individuals with spouses who have atraditional gender role orientation experience greater work interference with familyconflict. Finally, there is a three-way interaction such that a spouse’s gender roleorientation moderates the relationship between leader–member exchange and work interference with family conflict differently for men and women.
Keywords: gender role orientation; leader–member exchange; social support theory;work–family conflict
Introduction
In the last several decades, work– family conflict (WFC) emerged as an issue for families
as more women entered the workforce, resulting in more dual-earner and single, working-
parent families (Aryee, Srinivas and Tan 2005). WFC occurs when the time demands,
strain and behaviour of one domain (e.g. work) are incompatible with the time demands,
strain and behaviour in the other domain (e.g. family) (Greenhaus and Beutell 1985).
Examples are a meeting at work that prevents an individual from picking up her/his child
from school, or a child’s sickness that prevents an individual from attending work. WFC
has been shown to have negative effects on individuals (e.g. life dissatisfaction,
depression, substance abuse, guilt), families (e.g. marital dissatisfaction, crossover stress)
and organisations (e.g. absenteeism, turnover, burnout, job dissatisfaction) (Carlson,
Kacmar and Williams 2000; Eby, Casper, Lockwood, Bordeaux and Brinley 2005).
Consequently, a better understanding of how to reduce WFC has become an important
issue for individuals, families and organisations.
To that end, a number of studies have been conducted to identify antecedents of WFC.
These antecedents can be categorised into family characteristics (e.g. marital status and
number of children), background characteristics (e.g. demographics such as sex and age),
work attitudes and job attributes (e.g. hours, characteristics of the job) (for reviews, see
Carlson et al. 2000; Eby et al. 2005; Shaffer, Joplin and Hsu 2011). These studies have
provided important insights to better understand drivers of WFC, yet relatively littleresearch has examined the simultaneous effects of supervisor and spousal factors on WFC.
q 2014 Taylor & Francis
*Corresponding author. Email: [email protected]
The International Journal of Human Resource Management , 2014
http://dx.doi.org/10.1080/09585192.2014.891637
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This is a surprising oversight in the literature because supervisors may play particularly
important roles in helping individuals better balance their work and family demands due to
the power structure inherent in supervisory relationships at work (Major, Fletcher, Davis
and Germano 2008). In family relationships, spouse’s behaviours and attitudes have an
influence on the other spouse (for a review, see Eby et al. 2005). Thus, the overall purpose
of our study is to extend the research on antecedents to WFC by examining (a) when andhow the quality of the relationship with one’s supervisor relates to WFC, and (b) whether
spouse’s gender role orientation relates directly or indirectly to WFC. We examine these
issues from a social support theoretical perspective and with Sri Lankan dual-earner
couples who are employed full-time. Dual-earner couples are defined as couples in which
both the partners are employed, or one partner holds a career and the other a job (Hammer,
Allen and Grigsby 1997). In addition, we examine WFC in terms of the domain-specific
conflict of work interfering with family (WIF). We focus on WIF conflict, and not family
interfering with work (FIW) conflict, because supervisors are more likely to be in a
position to help employees minimise the work spilling over into the family, than vice
versa.More specifically, we examine the relationship between leader–member exchange
(LMX) with one’s supervisor and WIF conflict. By focusing on the quality of the
relationship that an individual has with an important person in the work role, the current
study goes beyond past studies that have examined other aspects of work roles, such as role
commitment and role overload, as predictors of WIF conflict (Eby et al. 2005). We also
extend Major et al.’s (2008) finding that LMX negatively relates to WIF conflict by
examining this relationship in the context of the spousal relationship. Like Major et al., we
focus on LMX rather than family supportive supervisor behaviour (FSSB; e.g. Breaugh
and Frye 2008) because of the broader work-based support provided by LMX. FSSB is
concerned only with the supervisor’s support for the family, whereas a high-quality LMXrelationship provides the employee with resources and support for many work-related
issues. For example, LMX is associated with greater decision latitude, growth
opportunities, and friendship and personal respect (Dienesch and Liden 1986).
In addition, we examine whether spouse’s gender role orientation is related to one’s
feelings of WIF conflict, and whether spouse’s gender role orientation moderates the
effects of LMX on WIF conflict. Gender role orientation reflects an individual’s beliefs
about women’s and men’s roles in paid labour, in the household and in childcare
(Firestone, Harris and Lambert 1999). Livingston and Judge (2008) proposed that gender
role orientation may help explain the mixed, and somewhat weak, effects of gender on
WFC (e.g. Byron 2005). Livingston and Judge (2008) found that one’s own gender role
orientation moderated the effects of WFC on experienced guilt. Somech and Drach-
Zahavy (2007) found gender role ideology moderated the coping strategy– WFC
relationship. Our study contributes to this research by examining whether the spouse’s
gender role orientation relates to one’s WFC either directly or indirectly as a moderator of
other antecedents to WFC. We examine spouse’s gender role orientation because it is
likely to influence how much help or support an individual gets from his/her spouse with
house and child responsibilities.
Finally, our study extends the generalisability of the WIF conflict construct and theory
to an Eastern country. To date, most WFC studies utilise samples from Western cultures,
especially the USA (for a review, see Shaffer et al. 2011). Due to globalisation and
movement of labour across nations, studies are needed to understand what influences WFCin Eastern cultures (Yang, Chen, Choi and Zou 2000). On the one hand, by conducting our
study in Sri Lanka, we provide generalisability of some previous research findings on the
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antecedents of WFC (some of which are included as control variables in our study), the
validity of a common measure of WFC to this Eastern culture and a culturally sensitive
view of WIF conflict by considering Eastern cultural values in developing the hypotheses
(Powell, Francesco and Ling 2009). On the other hand, a Sri Lankan-based study does not
necessarily expand what we already know about Western societies.
Theoretical framework and hypotheses development
We draw on both social support and gender role theories to develop hypotheses regarding
how LMX, gender role orientation and gender relate to WIF conflict. LMX quality and
spouse’s gender role orientation are both expected to be related to WIF conflict because
both supervisors and spouses can provide social support to the focal employee that can
help him/her reduce WIF.
Leader– member exchange and social support theorySocial support has been defined as ‘the availability of helping relationships and the quality
of those relationships’ (Leavy 1983, p. 5). Kahn and Quinn (1976) argue that social
support entails giving another person instrumental aid and emotional support such as
affection and affirmation. LMX represents a form of social support in that it provides
individuals with varying levels of instrumental and emotional support (Kraimer, Wayne
and Jaworski 2001). Thus, LMX quality should help individuals reduce WIF conflict
(Frone 2000).
More specifically, LMX is defined as the quality of the relationship shared by a
supervisor and a subordinate (Dienesch and Liden 1986). A high-quality exchange
relationship is defined as one in which leaders and members show mutual affection,express public support for one another, contribute efforts to help one another achieve work
goals and demonstrate respect for each other’s professional accomplishments (Liden and
Maslyn 1998). According to LMX theory, supervisors treat their employees differently in
line with the quality of their relationship (Dienesch and Liden 1986). This differential
treatment might include instrumental support such as providing flexible work schedules or
changes to work priorities to help balance work and family (Dienesch and Liden 1986;
Carlson and Perrewe 1999). Further, employees in high LMX relationships enjoy greater
trust, respect and liking from their supervisors, thus providing them with emotional
support and potential latitude to negotiate work demands (Major et al. 2008). Such
instrumental and emotional support should allow employees to reduce the likelihood that
work will interfere with family demands. Indeed, in a USA sample of information
technology workers, Major et al. (2008) found that LMX was negatively related to WIF
conflict. As we found no equivalent studies conducted in a non-Western country, we
believe that the LMX–WIF conflict relationship should be tested using a sample of dual
earners from Sri Lanka.
In general, women in many non-Western societies are constrained in pursuing work
interests outside the home by cultural norms, legislation and government policies (e.g.
Ahmad 2011; Chao 2011; Fernando and Cohen 2011; Icheku 2011). In the absence of a
cultural and legislative framework supportive of equal opportunity, it is less likely that
organisations operating in Eastern societies have work–family friendly policies (e.g. offer
paid or unpaid parental leave to employees). As a result, we expect supervisor’s support(or LMX) to be critical in reducing the WFC that employees with family responsibilities
may feel in Eastern societies.
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Sri Lanka is an example of an Eastern society where organisations are not required to
have family-friendly work policies. Further, Sri Lanka’s power distance is relatively high
compared to Western countries such as the USA and Australia, which are both relatively
low on power distance. This can be seen in the power distance scores for India (77), a
country culturally similar to Sri Lanka, compared to the scores for USA (40), Great Britain
(35) and Australia (36) (Hofstede 2001; see also Javidan, House and Dorfman 2004). Webelieve that employees in a high power distance country may find that high-quality LMX
is especially important to helping them manage WIF conflict. Within a higher power
distance context, employees may feel more compelled to please their leaders and follow
their advice. Thus, having a supportive leader who provides resources for managing work
and family is likely to be especially critical in this context.
Hypothesis 1: Quality of leader–member exchange negatively relates to work
interference with family conflict.
Gender role orientation and gender role theory
Gender encompasses the behavioural, cultural and psychological traits associated with
one’s sex (Deaux 1985; Hawkesworth 1997). Gender role theory explains how these sex-
based traits have implications for societal expectations for men and women. Gender role
orientation is defined in terms of how strongly a person believes in the traditional gender
roles that exist in his/her society (Livingston and Judge 2008). A traditional gender role
orientation identifies specific and distinct roles for men and women in marriage, such that
the husband should be the head of the family and income earner, and the wife should be
submissive and take care of the household and children (Denton 2004). A society low on
traditional gender role orientation is one that values equality across genders (Javidan et al.2004). These traditional gender role norms have implications for how men and women
experience WFC in that there are ‘asymmetrically permeable boundaries’ between work
and family roles for men and women (Pleck 1977). That is, for women, the demands of the
family role intrude into work more than vice versa. In contrast, for men, the demands of
the work role intrude into family more than vice versa (Pleck 1977). Based on Pleck’s
(1977) gender role norms reasoning, it has been argued that men will experience more
WIF conflict than women (e.g. Powell et al. 2009).
Compared to the USA and other Anglo countries, Southern Asian societies more
strongly value a traditional gender role orientation that is male dominated and tolerate
gender inequality (Javidan et al. 2004). As such, women who do enter the workforce in
countries such as Sri Lanka may be particularly challenged to balance work and family
since the culture as a whole tends towards a traditional gender role orientation
(Wickramasinghe and Jayatilaka 2006). In comparison, for men, society expectations are
that their spouses, whether working or not, will take the responsibility for household work
and childcare (Wickramasinghe and Jayatilaka 2006). Thus, the degree to which one’s
spouse personally values traditional gender roles may be particularly important to
managing WFC in a country such as Sri Lanka. We expect spouse’s gender role orientation
to be related to one’s WIF conflict because spouses will provide more or less social support
in the home depending on the spouse’s gender role orientation and one’s gender.
Specifically, for a male, we expect a negative relationship between his spouse’s gender
role orientation and his WIF conflict. A female spouse that highly values traditional genderroles will perform the traditional wife and mother roles at home (i.e. take responsibility for
household work and childcare) providing her husband with greater emotional and
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instrumental support at home (Denton 2004). This creates fewer home-based
responsibilities for the male employee and allows him to focus more on work
responsibilities. At the opposite end, if a female spouse has low traditional gender role
beliefs, she will expect her partner to share the household and childcare responsibilities,
thereby increasing his home-based responsibilities and potential for WIF conflict. Thus,
for males, there should be a negative relationship between spouse’s gender role orientationand WIF conflict.
In comparison, females with spouses low on gender role orientation will receive more
instrumental and emotional support in the home compared to those with spouses high on
traditional gender role orientation. By definition, as a male spouse’s gender role
orientation moves from low (non-traditional) to high (traditional), he will increasingly do
less of the household work and expect his working wife to do more of the household work
(Denton 2004). Thus, there should be a positive relationship between spouse’s traditional
gender role orientation and WIF conflict, among females.
Hypothesis 2: The relationship between the spouse’s traditional gender role orientation
and the focal person’s WIF conflict is moderated by the focal person’s
gender such that (a) men have a negative relationship and (b) women
have a positive relationship.
Leader– member exchange and spouse’s gender role orientation
Because WFC is affected by what happens at home and work, we expect there to be a
three-way interaction between the focal person’s gender, LMX and spouse’s gender role
orientation in predicting the focal person’s WIF conflict. In particular, we expect that the
nature of the negative relationship between the focal person’s LMX and WIF conflict willdepend on both the person’s gender and their spouse’s gender role orientation. For men,
LMX is expected to be more strongly negatively related to WIF conflict when their female
spouses have lower (non-traditional) gender role orientation, compared to when their
spouses have higher gender role orientation. As discussed above, when the working wife
has a non-traditional gender role orientation, she may be more likely to expect her spouse
to contribute to household work (Greenstein 1996) and may be less likely to provide
instrumental support to her husband at home. As such, male employees with non-
traditional working wives may experience greater demands at home. A more supportive
leader may thus be especially critical to helping the male employee better manage their
work against their responsibilities at home. When the female spouse is high on gender role
orientation, she will not expect her husband, the male employee, to contribute as much to
the household work. Thus, LMX will be less important to managing WIF conflict for such
men. In sum, among males, high-quality LMX should be more negatively related to WIF
conflict when his spouse is lower, rather than higher, on gender-role orientation.
For women, we expect LMX to also be negatively related to WIF conflict when their
male partners are higher on gender role orientation, but positively related to WIF conflict
when their male partners are lower on gender role orientation. Specifically, male spouses
who are high on gender role orientation expect their working wives to assume most of the
household work responsibilities. In this case, having a supportive supervisor at work can
help female employees keep work from interfering with their family responsibilities. Thus,
among females with spouses high on gender role orientation, LMX should be negativelyrelated to WIF conflict. However, when women have a spouse with low gender role
orientation (i.e. a husband with non-traditional gender role views), their husbands are more
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likely to provide household help. A non-traditional husband may also be likely to
encourage and support his wife’s decision to pursue a career. As such, the female
employee will have more time to devote to work. Ironically, though, LMX may positively
relate to feelings of WIF conflict among such women. This is because women may feel a
need to reciprocate LMX by working more hours. This may be especially true in a high
power distance, masculine society, such as Sri Lanka, where female employees may beeager to show respect for authority figures and ‘prove’ to be as valuable as their male
counterparts (Hofstede 2001). As such, women might feel an obligation, and not
necessarily a desire, to spend more time at work in response to supervisors’ requests.
Further, their male partners low gender role orientation may facilitate such actions as
spending more time at work. Spending this extra time at work, however, may actually
increase women’s perceived WIF conflict as they are spending more time at work than
they desire. Thus, we expect a positive relationship between LMX and WIF conflict for
women with male partners lower on gender role orientation.
Hypothesis 3: There will be a three-way interaction between the focal person’s gender
and spouse’s gender role orientation in the relationship between leader–
member exchange and work interference with family conflict such that (a)
among men, the negative relationship between LMX and WIF conflict
will be stronger when their female partners are lower, compared to higher,
on traditional gender role orientation; (b) among women, there is a
negative relationship between LMX and WIF conflict when their male
partners are high on traditional gender role orientation, and (c) among
women, there is a positive relationship between LMX and WIF conflict
when their male partners are low on traditional gender role orientation.
Methods
Research site: Sri Lanka
Sri Lanka is rich in its diversity of culture, race, language and religion. It has a recorded
history spanning over 2500 years, which explains how Sri Lankan society and culture have
been influenced by the traditional Indian civilisation and culture, by the British and
European colonial heritage and development policies, and by the strategies of post-
independence governments. Sri Lankans display many Eastern characteristics in their
family and social interactions (Chandrakumara 2007), but are starting to demonstrate
some Western influence in urban areas (Nanayakkara 1992). For example, it is becomingacceptable for married women to work outside their homes as evidenced by the 32.6%
labour force participation among women in Sri Lanka (Department of Census and
Statistics 2010). In comparison, women’s labour force participation rate is 68% in the
USA and 70% in Australia (Hausmann, Tyson and Zahidi 2010).
Data collection procedure and sample
The data used in the current paper were part of a study that comprised a quantitative and a
qualitative component. Quantitative data were collected by surveying a large sample of
dual-earner couples who are employed full-time in Sri Lanka. A total of 709 surveypackets containing two questionnaires (one for the focal person and the other for her/his
spouse) were distributed. Of these, 636 survey packets were distributed among managerial
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level employees and professionals in 42 private sector organisations in Colombo, Sri
Lanka. Each organisation’s HR manager distributed the questionnaire among the
managerial and professional staff who were married. In addition, 73 survey packets were
distributed in three MBA classes to students who worked full-time. Surveys were
distributed only to employees and MBA students with a working spouse/partner. In both
samples, participating employees/students were asked to provide the spousal survey totheir spouses, who were instructed to complete their questionnaire independently of the
focal person. Gender role orientation was obtained from the spouse’s survey; all other
variables were measured on the focal employee’s survey. The surveys were in English as
managers and professionals are expected to be proficient in English in Sri Lanka. Efforts
were made to collect data from a sample that varied in age to encompass different career
and family life cycle stages. The surveys were pre-coded to help match the focal person’s
and his/her spouse’s surveys upon return.
Of the 709 surveys packets delivered, 226 (or 32%) were completed and returned. Of
these 226 respondents, we obtained the matched spouse survey for 205 of them. The final
sample size was 185 (for a 26.1% final response rate) employee–spouse dyads afterdeleting cases with missing data in relevant variables. Of these 185 respondents, 174 were
recruited from the private organisations (for a 27.4% response rate) and 11 were recruited
from the MBA student pool (for a 15% response rate). The majority of the respondents
(61%) were male. On average, they aged 36.5 years (ranging from 23 to 65 years) and had
been married for 8 years (ranging from 2 months to 31 years). In terms of education, 14%
had up to Grade 12 education, 2% had vocational training, 28% had a Bachelor’s degree,
33% had Master’s degrees and 23% had professional qualifications (e.g. professional
certifications in accounting, marketing). Two per cent of respondents were first-line
supervisors, 21% were in entry-level management, 54% in middle management, 8% were
professionals and 15% in top management positions. The focal employees worked infinance and insurance (28%), manufacturing (20%), services (17%), communications
(10%) and other (25%). The participants’ family income levels fell into the following
categories: 8.8% earned less than Rupees 60,000 (approximately US$461); 33.5% earned
between Rupees 60,000 and 99,999 (US$461– 769); 30.8% earned between Rupees
100,000 and 149,999 (US$769–1153); and 26.9% earned more than Rupees 150,000 (US
$1153) per month. The respondents had, on average, been working for the current manager
for approximately 3.5 years.
The majority of the spouses (61%) were female. Their mean age was 35.86 years with
a range of 24–64 years. Further, 14% had up to Grade 12 education, 3% had vocational
training, 29% had a Bachelor’s degree, 29% had Master’s degrees, 23% had professional
qualifications and 2% had a PhD. Four per cent of the spouses were first-line supervisors,
19% were in entry-level management, 38% in middle management, 11% in top
management and 28% were in professional services. Twenty-one per cent of the spouses
worked in services, 19% in finance and insurance, 20% in communication, 17% in
education, 11% in manufacturing and other (12%).
To further explore the findings of our study, we also conducted interviews with a
subset of the respondents (n ¼ 25) between one and two months after they completed the
surveys. We selected couples who (a) agreed to be interviewed and (b) were amongst the
dual-earner couples with the highest scores on the WFC scale. Each spouse was
interviewed separately so that one spouse did not influence the other’s answers. The first
author conducted all interviews, which took place in their offices or public place and lastedapproximately 30– 60 minutes. Most of the interviews were tape-recorded and then
transcribed by the first author word-for-word. In this study, we use a small subset of this
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qualitative data to interpret some of our findings in the Discussion (note: qualitative data
was reported in Kailasapathy and Metz 2012).
Measures
Unless otherwise noted, all scale items were measured on a response scale ranging from1 (‘strongly disagree’) to 5 (‘strongly agree’).
Leader– member exchange
We used the 12-item LMX-MDM four-dimensional scale developed by Liden and Maslyn
(1998) to measure LMX. An example item is ‘My supervisor would defend me to others in
the organisation if I made an honest mistake’. A second-order confirmatory factor analysis
(CFA) specifying four latent factors loading on a single higher-order LMX factor fit the
data well (CFI ¼ 0.96, TLI ¼ 0.94 and RMSEA ¼ 0.07). The 12 items were averaged to
create a single score (a¼
0.90).
Gender
Consistent with previous researchers (Martins, Eddleston and Veiga 2002; Kinnunen,
Geurts and Mauno 2004; Livingston and Judge 2008), gender was a self-report measure of
one’s sex, and coded 1 for females and 0 for males.
Spouse’s gender role orientation
Gender role orientation was measured using Firestone et al. (1999) index on the spouse’s
survey. This index has eight items such as ‘A working mother can establish just as warmand secure a relationship with her children as a mother who does not work’ and ‘It is much
better for everyone involved if the man is the achiever outside the home and the woman
takes care of the home and family’. A high index score represents traditional gender role
ideology and a low score represents non-traditional or egalitarian orientation. The eight
items were averaged to create a single score (a ¼ 0.74).
Work interference with family conflict
The nine-item scale developed by Carlson et al. (2000) was used to measure the three types
(time, strain and behaviour) of WFC. Example item is ‘My work keeps me from my family
activities more than I would like’. A second-order CFA was performed specifying WIF
conflict as the first-order factor, and strain, time and behaviour as the second-order factors.
The fit indices for this higher-order three-factor model indicated poor model fit: x 2 ¼ 78,
df ¼ 25, p , 0.01, RMSEA ¼ 0.10, CFI ¼ 0.89 and TLI ¼ 0.80. Given the poor fit, a
principal axis factor analysis with varimax rotation was then performed, as advised by
Hurley et al. (1997). The principal axis factor analysis revealed that there were two
components. The first component consisted of six strain- and time-based WIF conflict
items. The second component consisted of three items designed to measure the behaviour-
based WIF conflict. As the behaviour-based items loaded onto a separate factor, all the
behaviour-based items were removed from further analyses. The revised WIF conflict
scale consisted of six items, which were made up of three time-based and three strain-based items. A subsequent second-order CFA including these six items was performed,
specifying one higher-order latent construct (WIF conflict) and two second-order factors
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(time and strain). The fit indices (x 2 ¼ 14.22, df ¼ 8, p , 0.1, RMSEA¼ 0.06,
CFI ¼ 0.98 and TLI ¼ 0.95) indicated good fit. Therefore, in line with what Powell and
Greenhaus (2010) have done, we averaged the six WIF time- and strain-based items to
measure WIF conflict (a ¼ 0.78).
Control variables
Five variables (negative affect, work role overload, number of hours in paid work, income
and gender role orientation) were included as controls in the analyses in this study due to
their significant correlations with the independent and dependent variables in previous
research (Greenhaus, Parasuraman, Granrose, Rabinowitz and Beutell 1989). ‘Impotent’
variables or variables that were not significantly correlated to WIF conflict (e.g. age,
education, dyad tenure, number of years with spouse and extended family support) were
not included, because an increase in the parameters being estimated results in loss of
power (Becker 2005). Negative affect was measured with a five-item scale (Watson, Clark
and Tellegen 1988; a ¼ 0.72). We used Greenhaus et al.’s (1989) four items to measurework role overload (a ¼ 0.71). For income, respondents were asked to check the one
category (out of six) that best described their monthly family income such that higher
categories were associated with higher income levels. Respondents self-reported the
number of hours a week (on average) they spent on paid work using an open-ended
question. Finally, respondents rated their own gender role orientation with the same eight-
item scale (a ¼ 0.73) we used to measure spouses’ gender role orientation (e.g. Firestone
et al. 1999).
Analyses and results
The means, standard deviations, correlations and scale reliabilities for the study’s
variables are reported in Table 1. As all correlation coefficients were 0.42 or less, multi-
collinearity among the independent variables was not a problem (Tabachnick and Fidell
2007). Note that men reported statistically significantly higher WIF conflict (mean of 3.13)
and gender role orientation (mean of 2.81) than women (mean of 2.88 and 2.49,
respectively). This result is similar to those found in a few Western studies (e.g. Fallon
1997; Rotondo, Carlson and Kincaid 2003; Noor 2004; Hoobler, Wayne and Lemmon
2009). We later discuss this finding in the light of social gender roles in Sri Lanka.
A hierarchical multiple regression was conducted to test the hypotheses. In this
equation, the control variables were entered in step 1, LMX was entered in step 2 (to test
Hypothesis 1), and spouse’s gender role orientation and gender were entered in step 3. The
interaction term for spouse’s gender role orientation £ gender was entered in step 4 (to
test Hypothesis 2). The other two-way interactions were entered in step 5. Finally, to test
Hypothesis 3, the three-way interaction was entered in step 6. The scores for LMX and
spouse’s gender role orientation were centred using their means (Aiken and West 1991).
The interaction terms were obtained by multiplying the centred predictor variable (LMX)
by the centred spouse’s gender role orientation variable and by gender.
Hypothesis 1 proposed that quality of LMX would be negatively related to work
interference with family conflict. The regression results in Table 2 (Model 2) show that
LMX negatively related to WIF conflict and accounted for an additional 2% of the
variance in WIF conflict over and above the 30.5% explained by the five control variables(negative affect, work role overload, hours per week in paid work, income and gender role
orientation). Although 2% is a small effect size, we believe it is substantive given the
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T a b l e 1 .
M e a n s , s t a n d a r d d e v i a t i o n s a n d
c o r r e l a t i o n s .
V a r i a b l e s
M e a n
S D
1
2
3
4
5
6
7
8
9
1 0
1 1
1 2
1 3
1 . W o r k i n t e r f e r e n c e w i t h f a m i l y c o n fl i c t
3 . 0 3
0 . 7 4
( 0 . 7 8 )
2 . L e a d e r
– m e m b e r e x c h a n g e ( L M X )
3 . 5 8
0 . 6 4
2 0 . 1 6 * *
( 0 . 9 0 )
3 . G e n d e r a
0 . 3 9
0 . 4 9
2 0 . 1 7 * *
0 . 0 5
4 . S p o u s e
’ s g e n d e r r o l e i d e o l o g y
2 . 7 0
0 . 6 2
0 . 2 2 * * *
0 . 0 1
0 . 0 6
( 0 . 7 4 )
5 . N e g a t i v e a f f e c t
2 . 4 3
0 . 6 8
0 . 2 8 * * *
2 0 . 0 8
2 0 . 0 4
0 . 1 2
( 0 . 7 2 )
6 . W o r k r o l e o v e r l o a d
3 . 7 2
0 . 6 1
0 . 4 2 * * *
0 . 0 4
2 0 . 0 5
0 . 0 4
0 . 2 6 * * *
( 0 . 7 0 )
7 . P a i d h o u r s p e r w e e k
4 7 . 5 0
8 . 6 4
0 . 2 7 * * *
2 0 . 0 9
2 0 . 2 3 * *
2 0 . 0 3
2 0 . 0 2
2 5 * * *
8 . I n c o m e b
3 . 9 3
1 . 6 5
2 0 . 2 0 * * *
0 . 0 4
0 . 1 9 * *
2 0 . 2 8 * *
2 0 . 1 1
2 0 . 0 3
2 0 . 0 3
9 . G e n d e r r o l e o r i e n t a t i o n
2 . 6 8
0 . 6 4
0 . 2 2 * * *
0 . 0 3
2 0 . 2 4 * * *
0 . 3 9 * * *
0 . 2 9 * * *
0 . 0 5
0 . 0 8
2 0
. 3 0 * * *
( 0 . 7 3 )
1 0 . A g e
3 6 . 5 3
7 . 0
2 0 . 0 1
0 . 0 9
2 0 . 0 9
2 0 . 0 6
2 0 . 0 9
0 . 0 6
0 . 0 6
0
. 0 9
0 . 0 2
1 1 . E d u c a t i o n c
3 . 6 4
1 . 3 4
2 0 . 0 2
2 0 . 0 6
2 0 . 0 1
2 0 . 0 8
2 0 . 0 7
0 . 0 3
2 0 . 1 1
0
. 2 7 * * *
2 0 . 2 6 * * *
2 0 . 1 2
1 2 . E x t e n d
e d f a m i l y s u p p o r t
d
1 . 3 9
0 . 4 9
0 . 0 3
0 . 0 6
0 . 0 4
2 0 . 1 1
0 . 0 3
0 . 0 5
0 . 0 9
0
. 1 0
2 0 . 0 8
0 . 1 0
2 0 . 0 6
1 3 . N u m b e
r o f y e a r s w i t h s p o u s e
8 . 2 0
6 . 4 7
2 0 . 0 5
0 . 0 8
0 . 0 7
2 0 . 0 3
2 0 . 0 6
0 . 0 7
0 . 0 7
0
. 1 3
0 . 0 1
0 . 8 7 * * *
2 0 . 2 0 * *
*
0 . 1 6 * *
1 4 . D y a d t e n u r e
4 1 . 4 2 4 5 . 3 4
0 . 1 1
0 . 1 3
2 0 . 0 6
0 . 1 0
0 . 0 4
0 . 0 7
0 . 1 2
2 0
. 1 0
0 . 0 6
0 . 3 2 * * *
2 0 . 0 5
0 . 0 3
0 . 2 7 * * *
N o t e : S c a
l e r e l i a b i l i t i e s ( C r o n b a c h ’ s a l p h a s ) a p p e a r o n t h e d i a g o n a l . * * p ,
0 . 0 5 ; * * *
p ,
0 . 0 1 .
a
1 ¼
f e m
a l e ; 0 ¼
m a l e .
b
1 ¼
5 9 , 9 9 9 o r l e s s , 2 ¼
6 0 , 0 0 0 – 7 9 , 9 9 9 , 3 ¼ 8
0 , 0 0 0 – 9 9 , 9 9 9 , 4 ¼
1 0 0 , 0 0 0 – 1 2 4 , 9 9 9 , 5 ¼
1 2 5 , 0 0 0 – 1 4 9 , 9 9 9 , 6 ¼
1 5 0 , 0 0 0 o r m o r e .
c
1 ¼
u p t o G C E A / L , 2 ¼
v o c a t i o n a l t r a i n i n g , 3 ¼
p r o f e s s i o n a l q u a l i fi c a t i o n , 4 ¼
b a c
h e l o r ’ s d e g r e e , 5 ¼
p o s t g r a d u a t e , 6 ¼
P h D .
d
1 ¼
y e s , 2 ¼
n o .
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T a b l e 2 .
I n t e r a c t i v e e f f e c t s o f L M X , g e n
d e r a n d s p o u s e ’ s g e n d e r r o l e o r i e n t a t i o n o n W I F c o n fl i c t .
M o d e l 1
M o d e l 2
M o d e l 3
M o d e l 4
M o d e l 5
M o d e l 6
V a r i a b l e s
b
t
b
t
b
t
b
t
b
t
b
t
C o n t r o l s N e g a t i v e a f f e c t
0 . 1 4
1 . 8 6 *
0 . 1 2
1 . 5 8
0 . 1 2
1 . 6 4
0 . 1 2
1 . 5 8
0 . 1 0
1 . 3 3
0 . 1 2
1 . 5 8
W o r k
r o l e o v e r l o a d
0 . 3 3
4 . 6 9 * * *
0 . 3 5
4 . 8 9 * * *
0 . 3 5
4 . 8 8 * * *
0 . 3 5
4 . 8 9 * * *
0 . 3 4
4 . 7 8 * * *
0 . 3 4
4 . 7 0 * * *
H o u r s
i n p a i d w o r k
0 . 2 0
2 . 9 2 * * *
0 . 1 9
2 . 7 3 * * *
0 . 1 8
2 . 6 0 * *
0 . 1 8
2 . 5 8 * *
0 . 1 8
2 . 5 7 * *
0 . 1 9
2 . 6 9 * * *
I n c o m
e
2 0 . 1 5 2 2 . 1 8 * *
2 0 . 1 4 2 2 . 0 5 * *
2 0 . 1 1 2 1 . 5 3
2 0 . 1 0 2
1 . 4 8
2 0 . 0 8 2 1 . 1 6
2 0 . 0 8 2 1 . 1 2
G e n d e
r r o l e o r i e n t a t i o n
0 . 1 1
1 . 4 4
0 . 1 2
1 . 6 5
0 . 0 5
0 . 6 6
0 . 0 6
0 . 6 9
0 . 0 6
0 . 7 4
0 . 0 4
0 . 4 3
I n d e p e n d e n t
L M X
( c e n t r e d )
2 0 . 1 3 2 1 . 9 6 * *
2 0 . 1 3 2 1 . 9 5 *
2 0 . 1 3 2
1 . 9 2 *
2 0 . 2 2 2 2 . 3 9 * *
2 0 . 2 1 2 2 . 2 6 * *
M o d e r a t o r s
S p o u s e ’ s G R O ( c e n t r e d )
0 . 1 6
2 . 1 3 * *
0 . 1 2
1 . 3 5
0 . 1 3
1 . 4 6
0 . 1 4
1 . 6 0
G e n d e
r ( o f t h e f o c a l p e r s o n )
2 0 . 0 7 2 0 . 9 7
2 0 . 0 7 2
0 . 9 8
2 0 . 0 8 2 1 . 0 9
2 0 . 0 9 2 1 . 2 1
T w o - w a y i n t e r a c t i v e e f f e c t s
S p o u s e ’ s G R O
£
g e n d e r
0 . 0 5
0 . 6 2
0 . 0 5
0 . 5 8
0 . 0 9
1 . 0 4
L M X
£
s p o u s e ’ s G R O
0 . 0 2
0 . 2 9
0 . 1 0
1 . 2 3
L M X
£
g e n d e r
0 . 1 3
1 . 4 3
0 . 1 4
1 . 5 7
T h r e e - w a y i n t e r a c t i v e e f f e c t
L M X
£
s p o u s e ’ s G R O
£
g e n d e r
2 0 . 1 6 2 1 . 7 5 *
D R 2
0 . 3 1 * * *
0 . 0 2 * *
0 . 0 2 *
0 . 0
0
0 . 0 1
0 . 0 1 *
D F
1 4 . 1 4 * * *
3 . 8 5 * *
2 . 4 5 *
0 . 3
9
1 . 1 3
3 . 0 7 *
A d j u s t e d
R 2
0 . 2 8
0 . 3 0
0 . 3 1
0 . 3
1
0 . 3 1
0 . 3 2
F
1 4 . 1 4 * * *
1 2 . 6 3 * * *
1 0 . 2 6 * * *
9 . 1 3 * * *
7 . 6 9 * * *
7 . 4 0 * * *
f 2
0 . 0 2
N o t e : G R
O ¼
g e n d e r r o l e o r i e n t a t i o n . * p ,
0 . 1
0 ; * * p ,
0 . 0 5 ; * * * p ,
0 . 0 1 .
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number of control variables included in the analysis/model. It is also similar and/or larger
compared to other effect sizes found in the WFC literature (cf. Fu and Shaffer 2001;
Voydanoff 2005; Day and Chamberlain 2006). Hence, Hypothesis 1 was supported.
Hypothesis 2 proposed an interaction between gender and spouse’s gender role
orientation. As can be seen in Model 4 of Table 2, the regression coefficient for the
interaction term was not statistically significant. Hence, Hypothesis 2 was not supported.However, the results indicated that spouse’s gender role orientation had a significant,
positive relationship to WIF conflict, explaining 2% of the variance (see Model 3 in
Table 2) over and above the control variables and LMX. Hence, there is evidence of a
crossover effect such that spouse’s gender role orientation positively relates to the focal
person’s WIF conflict among dual-earner couples.
Hypothesis 3 proposed that there would be a three-way interaction between gender of
the focal person and spouse’s gender role orientation in the relationship between the focal
person’s LMX and WIF conflict. As can be seen in Model 6 of Table 2, the regression
coefficient for the three-way interaction term was statistically significant at p , 0.10.
Although the observed effect size was small ( f 2¼ 0.02), this is larger than the median
observed effect size of 0.002 reported in Aguinis, Beaty, Boik and Pierce’s (2005) review
of categorical moderators and is notable for a three-way interaction given the number of
control variables included in the model. Thus, there is evidence of a three-way interaction
among LMX, spouse’s gender role orientation and gender in predicting WIF conflict. The
nature of this interaction was examined by plotting the simple regression lines separately
for women and men (Aiken and West 1991; see Figure 1). As can be seen in Figure 1(a),
for men, there was a negative relationship between LMX and WIF conflict only when their
spouses had ‘low’ gender role orientation (one standard deviation below the mean; ‘low’
represents an egalitarian gender role orientation). LMX is not related to WIF conflict
among men whose spouses are ‘high’ in traditional gender role orientation (one standarddeviation above the mean) (i.e. the slope for ‘high spouse’s gender role orientation’ line
was not significantly different from zero). This finding is consistent with Hypothesis 3a.
For women (see Figure 1b), there was a negative relationship between LMX and WIF
conflict when spouse’s gender role orientation was ‘high’, which is consistent with
Hypothesis 3b, and a positive relationship when the spouse’s gender role orientation was
‘low’, consistent with Hypothesis 3c.
As per the suggestion of an anonymous reviewer, supplementary analyses for
Hypotheses 1 and 3 were conducted using the dimensions of LMX as separate variables.
Due to the moderately high correlations among the LMX dimensions (correlations range
from 0.46 to 0.63), multi-collinearity would have been introduced in the regression
equation if all four dimensions were entered in a single equation. We therefore examined
each of the LMX dimensions in four separate regression equations, entering the control
variables in step 1 and the LMX dimension in step 2. The results indicated that affect,
professional respect and contribution each predicted WIF conflict when entered in step 2
( p , 0.05); loyalty, however, was not statistically significant (b ¼ 20.09, p ¼ 0.15). We
also then tested Hypothesis 3 at the dimension level with four regression equations that
correspond to Model 6 in Table 2, where each regression equation differed only by the
LMX dimension used in the interaction terms. These results indicated that the
hypothesised three-way interaction was significant only with the contribution dimension
of LMX (contribution £ gender £ spouse’s gender role orientation; b ¼ 20.85,
p ¼ 0.06); the three-way interaction term using the other three dimensions of LMX wasnot statistically significant at p , 0.10. We thank the reviewer for suggesting these
additional analyses.
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Finally, although we did not expect LMX to be related to FIW conflict, we ran the
same regression equations used to test our hypotheses using FIW conflict as the dependent
variable. In this analysis, spouse’s GRO was significant (and positive), but LMX was notsignificant, nor were the hypothesised interaction effects. This supports our contention that
supervisors are less likely to have influence on FIW conflict.
Discussion
The primary contribution of our study is that we integrate social support theory and gender
role orientation theory to examine the interactive effects of LMX, spouses’ gender role
orientation and gender on WIF conflict. First, consistent with social support theory, we
found that LMX negatively related to WIF conflict. This finding supports our theoretical
argument that a high-quality supervisor exchange relationship helps the individual better
balance work and family demands. However, our results for the three-way interactionsuggest that gender role theory provides boundary conditions to the efficacy of LMX in
reducing WIF conflict.
Figure 1. Three-way interaction between LMX, spouse’s gender role orientation and gender. (a)Men (Hypothesis 3a). (b) Women (Hypothesis 3b and 3c).
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In particular, we found that the nature of the relationship between LMX and WIF
conflict depended on both the person’s gender and their spouse’s gender role orientation.
Although there was generally a negative relationship between LMX and WIF conflict, we
found a condition in which this relationship was positive: when women’s spouses had non-
traditional gender role orientations. Our theoretical explanation was that women may feel
obligated to reciprocate high LMX by working more hours than they desire, and theirspouses non-traditional gender views facilitated this action. This may be especially true in
a high power distance culture such as Sri Lanka where employees show respect and
obedience to authority figures. In follow-up interviews conducted with a subset of the
respondents, a female employee supported this rationale:
My father met with an accident . . . I always want to see my father every day after theaccident, and to be with him at least for one hour. So, I asked her [the executive I work with]whether the manager could give me around 2 to 3 hours for me to see my father and then comeback to work . . . my manager called me to his office and said you can always use my driverand the car if you have a problem, not to worry about that . . . I couldn’t express my happinessin words . . . Now, if he asks me to come on Sunday to work I can’t, I can’t tell no. Because Ifeel that I am dedicated. I also have a responsibility to respect him, to show my gratitude.I always feel that I should . . . if he is in a difficult situation if he [interviewee’s emphasis] askshelp I think that I must [interviewee’s emphasis] do it.
In further support of the value of understanding LMX relationships in the context of
spouse’s gender role orientation, the three-way interaction revealed the opposite effect for
women with partners who are high on gender role orientation. In particular, when women
had male spouses with traditional gender role orientations (i.e. expect the female employee
to take care of family responsibilities), LMX negatively related to WIF conflict. In this
instance, high LMX provided women with more work-based support, enabling them to
better fulfil their (high levels of) family responsibility and, thus, reduce their WIF conflict.
This is consistent with another female subject’s comments about the importance of LMXto helping her manage her childcare responsibilities:
My boss knows my situation . . . If my kid is sick or if my domestic has gone away, I can andhave left at 4.30 pm. I have worked for my boss for 8 years so he knows me well.
In comparison, for the men, LMX negatively related to WIF conflict only when their
spouses had low (non-traditional) gender role orientation. When the working wife has a
non-traditional gender role orientation, she is likely to expect her spouse to contribute to
the household and childcare responsibilities (Greenstein 1996). Thus, a supportive leader
is crucial to the man in order to keep work from interfering with family responsibilities. In
the follow-up interviews, a comment from a male subject who did help his spouse with
childcare supports our reasoning.
It’s because of the family pressure [even during weekends I could not be with the family dueto work], I had to approach the supervisor and explain to him . . . in emergencies working latehours and working Saturday Sunday is fine but not regularly and then the supervisor also wasvery understanding . . . he was very supportive.
Overall, it appears that LMX is important to reducing WIF conflict for both women and
men, as their family responsibilities increase. This increase occurs for women with
husbands who value traditional gender roles, and for men with wives who value non-
traditional gender roles. However, the results of the supplementary analyses conducted
with each of the LMX dimensions separately suggest that some features of the LMX
relationship are more helpful than others. Specifically, the dimensions of professionalrespect, affect and contribution, but not loyalty, appear to be sources of emotional and
instrumental support that can reduce employee’s WIF conflict. Further, the contribution
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dimension of LMX is the dimension that interacts with one’s gender and spouse’s gender
role orientation in predicting WIF conflict. Employees’ perceptions that they and their
leaders do things to help each other meet work goals (contributory behaviours) is
especially important to reducing WIF conflict among women whose husbands have a
traditional gender role orientation (high GRO), and among men whose wives have a non-
traditional gender role orientation (low GRO). At the same time, the three-way interactionshows that the contributory behaviours positively relate to WIF conflict among women
whose husbands have a non-traditional gender role orientation. This is consistent with our
theoretical rationale that such women (who have husbands that share the household work)
will experience more WIF conflict because they may be motivated and able to spend more
time at work in response to supervisors’ requests. The contribution dimension specifically
reflects employees working extra hard for their supervisor (an example item is: ‘I am
willing to apply extra efforts, beyond those normally required, to meet my supervisor’s
work goals’).
Although not directly hypothesised, we also found that a spouse’s gender role
orientation had crossover effects among couples. When an individual values a traditionalgender role orientation, it seems to increase his/her spouse’s WIF conflict, regardless of
whether the spouse is male or female. We were surprised to find that spouse’s gender role
orientation had a positive relationship to WIF conflict among men. One possible
explanation for this finding may be that such men (whose wives have traditional gender
role views) feel pressure to spend more time at work than desired in order to earn money
and promotions to support the family. The excessive work hours may lead them to
perceive WIF conflict as they would prefer to spend more time at home. Crossover effects
among couples have also been found in past studies (e.g. Greenhaus et al. 1989;
Parasuraman, Greenhaus and Granrose 1992; Jones and Fletcher 1993; Hammer et al.
1997; Hammer, Bauer and Grandey 2003; Westman, Etzion and Chen 2009). This study’sfinding, however, is new because it shows that an individual’s WFC is influenced not only
by that individual’s factors, such as her/his own gender role orientation and relationship
with her/his spouse/supervisor, but also by the values held by people who are important in
that individual’s life, such as a spouse’s gender role orientation. To our knowledge there is
no previous research on the crossover effect of gender role orientation in Western
countries. Given that Sri Lanka is a country that more strongly values traditional gender
roles, high power distance, collectivism and patriarchy (Fernando and Cohen 2011), this
relationship should be examined in Western countries to determine whether spouse’s
gender role orientation is related to the individual’s WFC in other cultural contexts, before
we can draw conclusions about the universality or cultural specificity of this finding (e.g.
Powell et al. 2009).
We also found that gender had a main effect on WFC such that women reported less
WIF conflict. Sri Lanka is a society where gender role norms are still valued and adhered
to in many homes. Women are socialised to feel and be responsible for household and
childcare work (Gunawardena, Lekamge, Bulumulle and Dissanayake 2004; Wickra-
masinghe and Jayatilaka 2006). It is possible that because of this socialisation, Sri
Lankan men are slow to adapt to having a working spouse, and to helping with the
household and childcare responsibilities. A few studies in the USA and the Netherlands
(e.g. Fallon 1997; Rotondo et al. 2003; Noor 2004; Hoobler et al. 2009) have also found
that women reported less WIF conflict than men, suggesting that our finding is not
unique to Sri Lanka.Gender differences in reported WIF conflict aside, this sample of Sri Lankan couples
reported only moderate levels of WIF conflict, and lower levels than those typically
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reported in studies using Western samples (e.g. Loerch, Russell and Rush 1989;
Greenhaus, Collins, Singh and Parasuraman 1997; Major, Klein and Ehrhart 2002). This
could possibly be explained by the fact that it is common for Sri Lankan families to have
paid and/or unpaid home help; in our sample, approximately 70% of the respondents with
children and 50% of the respondents without children had regular help at home. The lower
levels of perceived WIF conflict may also be a function of the collectivistic societal valuesin Sri Lanka as there tends to be greater social support available in such societies (Javidan
et al. 2004; Powell et al. 2009).
Managerial implications
This study shows that there is generally a negative relationship between LMX and WIF
conflict. The practical implication of this finding for organisations is that high-quality
exchange relationships with supervisors can help employees experience less WIF conflict.
Hence, organisations should train and advise managers and employees to build and
maintain high-quality relationships (i.e. LMX) to reduce employees’ WFC. To do so,
managers should show professional respect and affect towards their employees by taking a
(reasonable) interest in their personal lives. For example, managers should know whether
an employee has children or a spouse. Additionally, organisations should encourage
managers to be family-supportive, as such support is appreciated by employees (Carlson
and Perrewe 1999). Thus, employees may be more loyal and committed to such
supervisors; loyalty is an important dimension of LMX.
Our findings regarding gender differences in WIF conflict also have important
managerial implications. That men reported more WIF conflict than women means that, at
least in Sri Lanka, WFC is not a women’s problem. Sri Lankan organisations thus need to
develop and implement family-friendly programmes that appeal to both men and women.In addition, Sri Lankan organisations need to create a culture in which men and women
who use the various family-friendly programmes are not penalised. Studies have shown
that, rather than the mere existence of family-friendly programmes, it is the use of such
programmes that helps to reduce individuals’ WFC (for a review, see Kelly et al. 2008).
Implications for individuals
The negative relationship between LMX and WIF conflict indicates that individuals
should devote time and energy to building and maintaining high-quality exchange
relationships with their supervisors. Because many studies have identified negative
outcomes (e.g. burnout, absenteeism, marital dissatisfaction, depression) of WFC (e.g.
Allen, Herst, Bruck and Sutton 2000; Carlson et al. 2000), high-quality LMX might help
individuals reduce the WFC, and the subsequent negative outcomes, they experience.
High-quality LMX could be built and maintained by showing the supervisor professional
respect, affect and loyalty, and by appropriately helping the supervisor achieve the work
unit’s goals (i.e. making contributions).
This study also found that one’s spouse’s gender role ideology has an impact on the
other’s WFC, such that a spouse with a traditional gender role ideology increased the WFC
experienced by the other spouse. Our results also suggest that it is easier for women in dual-
earner couples to share the household and childcare work with their husbands if thehusbands value an egalitarian or non-traditional gender role ideology. Hence, Sri Lankan
women married to men who value an egalitarian or less traditional gender role ideology are
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more likely to enjoy an equitable division of family responsibilities and, thus, lower WFC
than Sri Lankan women married to men who value a traditional gender role ideology.
Strengths, limitations and future research
A strength of this study was that the sample included matched couple dyads, reducing
common method bias concerns. The sample of Sri Lankan dual-earner couples alsoextends the validity of the scales used in this study to an Eastern, developing country. As
with all studies, though, there are some limitations. First, the study was framed such that
LMX was a predictor of WIF conflict. Yet, similar to much of the existing research in this
field, this study is based on cross-sectional data. As such, we cannot conclusively say that
LMX is an antecedent to WFC. Second, both LMX and WIF conflict were measured from
the same source; thus, there might be some same source bias in that relationship. However,
we did control for negative affect in our analyses (Podsakoff, MacKenzie, Lee and
Podsakoff 2003; Spector 2006). We also had conducted a ‘measurement model plus
methods factor’ CFA and found that the common method factor explained a fairly small
per cent of the variance in our data (14%; details are available from the authors uponrequest). Third, as with most studies, this study’s results might not be generalisable to
other countries because of the single-country data. In particular, that our results
demonstrated fairly small effects (2%) may be due to the cultural context of the study
(Powell et al. 2009). As noted earlier, Sri Lanka has a very traditional gender role
orientation, as a society, but at the same time, extended family or paid help in the home is
quite common.
As a research field advances, theoretical sophistication is achieved by examining
moderators (Aguinis 2004). We thus encourage future research to continue to investigate
moderators that might influence the relationship between various antecedents and WFC,
such as individuals’ personality traits and values. For example, individuals higher onemotional stability may have a weaker relationship between work stressors and WFC.
Future research could also consider supervisor’s gender role orientation as a moderator
between LMX and WFC. Similar to how spouse’s gender role orientation had an impact on
an individual’s WIF conflict, a supervisor’s values may also have an impact on employee’s
WIF conflict. Future research could also consider moderators that explain when WFC has
a weaker, or stronger, effect on various work and personal outcomes. For example,
individual’s gender role orientation may moderate the relationship between WFC and
turnover intentions as such ideologies may impact the extent to which WFC is tolerated by
the individual.
In addition, future research could focus on identifying additional spousal factors, such as
personality (e.g. emotional stability, introvert/extrovert) and career attitudes, that have
crossover effects on individual’s WIF conflict. As pointed out by Parasuraman and
Greenhaus (2002), ‘each partner’s work and family experiences and outcomes are
influenced by his or her own work and family variables, as well as those of the partner’
(p. 306). Research is therefore needed to continue to examine crossover effects of work and
family variables within the family system, to better understand the factors that contribute to
WFC (Hammer et al. 1997). In doing so, research could continue to focus on the couple level
rather than the individual level of analysis (Parasuraman and Greenhaus 2002).
ConclusionBy drawing on literature on social support theory and gender role orientation, the
hypotheses tested in this study extend our theoretical and empirical understanding of the
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antecedents to WFC. Our results highlight the importance of LMX to reducing WIF
conflict. Further, spouse’s traditional gender role orientation had both a significant direct
effect on WIF conflict and a moderator effect interacting with LMX and gender in
explaining WIF conflict. Finally, our sample and results extend WFC research to a non-
Western country.
Funding
This work was supported by the Department of Management & Marketing at the University of Melbourne [through general funds provided for Ph.D. student support].
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