Zenith Technologies: Corporate Overview
Transcript of Zenith Technologies: Corporate Overview
© 2020 Cognizant2
Cognizant (NASDAQ-100: CTSH) is one
of the world’s leading professional services
companies, transforming clients’ business,
operating and technology models for the digital
era. Our unique industry-based, consultative
approach helps clients envision, build and run
more innovative and efficient businesses.
Headquartered in the U.S., Cognizant is
ranked 193 on the Fortune 500 and is
consistently listed among the most admired
companies in the world.
ACCOLADES
11Fortune
Most Admired Companies
Years in a Row
193Fortune
500
16Barron
100 Most Sustainable
Companies 2018
74Forbes
Best Employers for
Women 2018
87Forbes
Top 100 Digital
Companies
524Forbes
Global 2000
OUR OVERVIEW
Foundedin 1994 (CTSH, Nasdaq)
HeadquartersTeaneck, NJ
~289,900Employees
100+ GlobalDelivery Centers
Revenue$4.25 B in Q3 2019 (up ~4.2% yoy)
Revenue MixNA: 75.9%
Europe: 17.8%
RoW: 6.4%
Cognizant is organized to help CxOsmeet the digital transformation challenge
© 2020 Cognizant3
Clients need to…
The New Customer Experience
Transform
Business Model
Core Process Re-imagination
Transform
Operating Model
Amazon-like IT agility
Transform
Technology Model
Cognizant capabilities
Industries
Cognizant Consulting
Global Technology
Office, Alliances,
Accelerator,
Corporate Functions
Geographies
Representing 29% of Cognizant’s
Overall Business (2019)
Life Sciences Overview
© 2020 Cognizant5
Enabling our clients advance science, improve patient lives and transform enterprise workings through strategic consulting, digital solutions, process expertise and
operations
Life
Scie
nces
Life S
cie
nces
Pro
ducts
Globally diversified practice with leadership
across Industry Forums, Analysts, Client &
Partner Ecosystem Recognitions
Strong team of 75,000+
skilled & talented professionals
Top 30 Pharma
All
Top 25 Biotech
22
Top 30 Med Devices
18
Top 10 Generics
7
Emerging Mid-size
20
Cognizant
ProtocolCreator
Products & Platforms across the Life Sciences Value Chain
Our focus areas in Life Sciences for Digital Transformation
© 2020 Cognizant6
End to end solution offerings the combines our front, middle and back office and vertical capabilities
Life Sciences
Digital R&DSite & Investigator
Experience
Transformation
Digital Clinical
Patient
Engagement &
Virtual Trials
Lab of
the Future
Regulatory &
Safety Automation
Patient ServicesConsumer
Commerce
Field Force
Engagement
Multi-Channel
Marketing
Connected
Products &
Instruments
Field
Services
Quality &
Compliance
Revenue Cycle
Management
Managed Services
Transformation
Security & Risk
Transformation
Global Business
Services
ERP
TransformationInsights
Marketplace
Connected PatientPersonalized
Medicine
Health Cloud &
Data Privacy
Collaborative
Science &
Analytics
Digital Commercial
Digital Mfg. & SC
Digital MedTech
Digital Enterprise
Digital Health
CPQ
Zenith’s focus areas
Serialization and
Traceability
Solutions
Digital Supply
Chain
Cloud Driven
Supply Chain
Transformation
Digital
Manufacturing
© 2020 Cognizant8
TECHNOLOGIES & PROJECT WORK
1Vendor Independent
Largest independent system integrator
in Life Sciences5
1481 Projects Completed in 2019:
• Automation
• MES
• Digital Manufacturing – Life Sciences 4.0
• Complete end to end solution
• Cyber Security
• Data Analytics
• Emerging technologies and processes
235+ Technologies
DCS, SCADA, HMI, Historian, MES,
Umetrics & more4
1.2. Million Engineers’ Hours
booked in 2019
3Digital Manufacturing Focused
Life Science 4.0 full stack offering
IT, OT & IoT (Level 2 / Level 3)
900 Employees
Working across Automation, MES &
Digital
16 Offices
Global delivery offering
100% Life Sciences Focused
Working with 9 of the top 10
Pharma & Biotech companies
Headquarters
Cork Ireland
Overview of Zenith Technologies
Founded
in 1998
Acquired by Cognizant in 2019
Pillars to success
© 2020 Cognizant10
• Dedicated exclusively to Life Science manufacturing
systems
• Experts in Automation, MES & Digital Manufacturing
• We are patient focused – Powering patient health is our
main aim
OUR PEOPLE
• Comprehensive design methodology based on 20 years
experience
• Quality Management systems geared to validated GAMP
compliant solutions
• Based on industry standards S88
• Strong project controls and risk management
• Philosophy of continuous improvement
OUR METHODOLOGY
• Partner network, enhance capacity and platforms
• Drives performance improvements - ROI, OEE, Yield
• Experience in cutting edge technology to support
digital transformation
OUR TECHNOLOGY
Zenith’s Industry Focus
PHARMACEUTICAL MEDICAL DEVICES
LABORATORIES CONTRACT
MANUFACTURERS
VACCINES
ANIMAL HEALTH
BIOTECH
Where we operate – ISA levels of manufacturing
© 2020 Cognizant11
LEVEL 5: Digital Manufacturing & Data Analytics
Digital Dashboards, Digital Analysis & Predictions
Digital Infrastructure – Connections & Communications
LEVEL 4: Business Planning & Logistics
Plant Scheduling and Operational Management
LEVEL 2: Automation & Process Control
Batch Control & Continuous Control
Discrete Control
LEVEL 1: Instrumentation
Devices, I/O, Sensors etc.
LEVEL 3: Manufacturing Operations Management
Electronic Batch Record (eBR) and Weigh Dispense
Overall Equipment Effectiveness (OEE) – Batch Genealogy,
Process Monitoring, Asset Register, Energy Management &
Repairs
Greenfield -
Build New Site /
Implement New
Technology
Brownfield -
Expand or
Upgrade
Existing Site
Maintain &
optimize
manufacturing
systems
Manufa
ctu
ring E
xcelle
nceConsultancy
System
Integration
Services
© 2020 Cognizant12
Our global office locations –one virtual engineering pool
Project Management Tools
USABlue Bell, PA
North Carolina, NC
Cambridge, MA
Glendale, CA
Oceanside, CA
USA
Engineers
108SINGAPORESingapore City
APAC INDIA. CHINA, &
SINGAPORE
CHINAShanghai
INDIAPune
Engineers
201
UK & CE
Engineers
539
IRELANDDublin
Cork
UK
Cheshire
SWITZERLAND
Solothurn
GERMANY
Marburg
BELGIUM
Geel
Process Expertise
© 2020 Cognizant13
1. BioPharma Drug Substance (Large Scale, Single Use & Continuous)
2. Small Molecule Drug Substance (API)
3. Vaccines Drug Substance (Egg and Cell Based)
4. Cell Therapy
5. Gene Therapy
6. Solid Dose Tableting
7. Drug Product Formulation Fill Finish
8. Medical Device Manufacture
9. Packaging & Serialisation
10. Utilities and Facilities Automation
Our technology knowledge – 35+ Technologies in Automation, MES and Digital Manufacturing
DCS
• Emerson - DeltaV
• Siemens - PCS 7
• ABB - 800xA, Sattline
• Rockwell - PlantPAx
© 2020 Cognizant14
PLC & SCADA
• Siemens - S7, WinnCC
• Rockwell - AB Controllers,
FactoryTalk
• Wonderware - InTouch,
System Platform
• GE - Proficy Process
System, iFIX
PAT
• Siemens - SIPAT
HISTORIAN
• OSIsoft - PI System
• Aspentech - Aspen
InfoPlus. 21
• Wonderware - Historian
IOT AND ASSISTED
REALITY
• PTC - Thingworx Platform
• PTC - Vuforia Studio
• Articulate 360
BMS & SERIALIZATION
• Siemens – APOGEE
• Honeywell – EBI, Trend
• SeaVision
• Systech
MES
• Werum – PAS-X
• Emerson – Syncade
• Aspentech – AMS
• LZ Lifescience –
Shopfloor Online
• Siemens – SIMATIC IT
• Mettler – FormWeigh.net
• Rockwell – PMX
• FullFact – OEE
• Mettler – FreeWeigh.net
DATA ANALYTICS
• Biovia - Discoverant
• Umetrics - SIMCA
• Umetrics - SIMCA-Online
• TIBCO - Spotfire
• Tableau - Tableau
• IBM - Cognos Analytics
• SAS - Visual Analytics
Key Product Competencies, Alliances & Partnerships
MANUFACTURING OPERATIONSINDUSTRIAL AUTOMATION
2
MANUFACTURING INTELLIGENCE
Line / Site Serialization
ENGINEERING
MII
Plant Maintenance
Resilience
Consultancy Service – Critical decision support across system lifecycle
© 2020 Cognizant16
SERVICES
System Integration
“The software you and the team configure will help us make more medicines over the coming years. We cannot bring this therapy to the patients without Zenith.” Director of Global
Technical Services, Leading BioTech Company
CONSULTANCY
SERVICES
Awareness
Change management,
understanding concepts,
and philosophies
Strategy definitions
CONSULTANCY
Quality Cost of Ownership Technical Excellence
Corporate Programmes Manufacturing Systems Design Compliance Programmes
Digital Process Optimisation OT Infrastructure & Security Sustaining Support
Assessment
Operational/Governance, technical,
risk, site readiness, cyber threat,
benefits, obsolesce and training
assessments
Execution
Vertical slice, tech ops programme
creation / remediation, requirements
and definitions, Front end design
Support
Support service governance, service
design, optimization study,
remediation planning
Manufa
ctu
ring E
xcelle
nce
System Integration – 20 years experiencein complete turnkey solutions
© 2020 Cognizant17
SERVICES
System Integration
SYSTEM
INTEGRATION
MES Projects
Systems that reduce operating costs, increases
performance and deliver products on time
Digital & Data Projects
Systems that create insight, support effective
decision making and connect global supply
Automation Projects
Systems that run efficiently with better control,
process visibility and increased quality
SYSTEM INTEGRATION
System Upgrades & Expansion Greenfield Site Build New Tech Implementation
Turnkey Deployment Tech Transfer & Innovation World Class PMO
“The Zenith team delivered the scope of this project in an extremely professional manner, demonstrating true ownership in executing the project.” PAS FAT Lead,
Leading Pharma Company
People Methodology Technology
Manufa
ctu
ring E
xcelle
nce
Services – System reliability, business continuity and uptime
SERVICES
System Integration
“Zenith has delivered 40% cost reductions while improving service levels in the last 4 years. We are extremely satisfied with their managed service performance” Executive Systems
Senior Manager, Leading Pharma Company
Managed Services Professional Placement
Learning & Capabilities24 / 7 Manufacturing IT Services
Commissioning, Qualification & Validation
SERVICES
Removes pain from:
Front line manipulation shift support
Resource management, site readiness and
onboarding
Knowledge management and retention
Cost management and cost reductions
Support across all systems
Delivering performance and reliability to your
Automation systems, MES and Digital and QC Lab IT
Systems
Establish, keep & refine
Transition from CQV to GMP manufacturing
Continuously improving GMP incidents & response
times
High quality root cause analysis
Reduction of repeating incidents with effective
CAPAs
Proactive system and events management
Continuously improving service KPI’s
SERVICES
Automation systems MES & Digital QC Lab IT Systems
Manufa
ctu
ring E
xcelle
nce
What we deliver for Life Sciences
© 2020 Cognizant20
MANUFACTURING
EXPERTISE
Leaders in Automation, MES &
Digital Manufacturing
MANUFACTURING
OPTIMISATION
Focused on ensuring business
improvements through design
DIGITAL
TRANFORMATION
Experienced in implementing &
supporting digital technology
REGULATORY
COMPLIANCE
Regulatory compliance
assurance
PATIENT FOCUSED
Mission to make a meaningful
difference in life sciences
• We deliver business
results through IT, OT
and IoT applications and
solutions
• We help companies
unlock the potential of the
data they collect
• The patient is at the heart
of everything we do
• We believe everyone
should have access to
the best treatments as
soon as possible
• Compliance is at the
forefront of everything we
do
• We follow GMP, 21CFR
Part 11
• We work to the highest
standards of engineering
excellence
• Improved operator and
process effectiveness
• Performance
improvements and Cost
reductions without
impacting quality
• System assurance, uptime
and efficiency
• Our expertise &
experience enables you to
have one partner for
manufacturing
improvements
• Projects delivered on time
and to budget
• Measurable project
outcomes and ROI
We help empower Life Sciences to drive manufacturing excellence
Vast experience in the areas of Automation,
MES and Digital Manufacturing
Single end to end partner for digital
transformation – Life Science 4.0
New Life Sciences Manufacturing Trends and Challenges
© 2020 Cognizant22
Manufacturing Excellence
• Life Sciences are looking to improve their manufacturing productivity to:
• Ensure better access to new drugs and reasonable pricing
• Demonstrable clinical outcomes with therapies reflecting cost value
• Get medicines to market faster 1
2
3
45
6
7
8
Life Sciences
Cyber Security
• Cyber or Resilient Manufacturing is on the rise for Lifesciences as
firms create and manage a large amount of IP for their drugs in
manufacturing. They are on the alert to get their Industrial Control
Systems security readied to protect
• Assets, Industrial processes, or
• Simply thwart mischief makers
• Estimated cost of $18 billion in 2020
Tech Transfer
• Tech transfer is being increasingly undertaken by Life Science
companies driven by cost/ economics when:
• There is a change in manufacturing a product from one
existing site to a new one,
• Change from One process train to another, or
• Change in One facility to another
Single Use
• Bio-pharma companies are increasingly adopting single use campaigns
for manufacturing high value drugs whose benefits include :
• Faster turnaround for smaller batches due to avoidance of cleaning,
sterilization and validation prior to usage
• Avoidance of related complex steam, and other plumbing in multi use
bio facilities
Unlocking the Potential of Data
• Life Sciences need an integrated data model which combines IT and
Manufacturing OT data together for additional insight and a complete picture
• Where possible the data strategy needs to be built in at project conception
• Demanding more from their data through data analytics and
contextualisation
Medical Devices
• Lifesciences including medical devices manufacturers are
increasingly leveraging Historian solution to glean insights
around critical process parameters and help perform
multivariate analysis
• IOT enabled devices are increasingly the norm
Cell and Gene Therapy
Increased investment in personalised therapies to cure diseases
through:
• Cell therapy : The transplantation of human cells to replace
or repair damaged tissue or cells
• Gene therapy: The modification of genetic information in living
cells to address mutated gene.
Continuous Manufacturing
• There is a shift from conventional batch approaches to Continuous
Manufacturing that use sensor technology/in-line analytics to measure
CPP’s and processing conditions in real-time. Known benefits include
• Reduction in production cost (15-30%),
• Higher OEEs (75%+),60-80% reduction in end-to-end batch lead
time ,50% reduction in product deviations
Our Life Sciences 4.0 Vision
© 2020 Cognizant23
The single solution partner from
Consulting through, Design
Implementation, Optimisation &
Support for all applications in the
Life Sciences manufacturing stack.
Business transformation across
all layers of manufacturing through
the delivery of Industry 4.0
architectures and solutions.Leading to
Zenith and Cognizant Joint offerings for Life Sciences
© 2020 Cognizant24
Single end to end Industry 4.0 consulting, design, implementation and support
partner for Life Sciences 4.0 Manufacturing with strong process expertise
Building Blocks of Life Sciences 4.0
Process / Domain Expertise
Manufacturing Process Analytics / UX
Industrial IOT / Manufacturing
Data Lake
Industrial Network Infrastructure /
Cyber Security
Managed services for Corporate IT
applications + Site application
Sensing and Industrial Automation
(L2 solutions – PLCS, SCADA & MES) Level 2
Level 3 & Level 4
IIOT
(CIS+IOT+ Security)
Analytics + UX
Process / Domain
Zenith OT : Consultancy, System Integration & Support for PLC, DCS, SCADA and associated CSV solutions
Cognizant: Consulting, Design, Implementation &
Support for Global ERP, MES programs,
Historian and other L3 applications like LIMS,
QMS, & Serialization solutions
Cognizant: Infrastructure , IOT and OT Cybersecurity Solutions and Testing &
Validation solutions (augmented by Zenith)
Zenith: Process
Analytics
Plant Mfg. dashboards
Zenith: Consulting, Design,
Implementation & site-based support
for MES & Historian Solutions +
SFOL MES Lite
Cognizant: Frameworks AI/ML
solutions, Interactive solutions
We can be a single
partner for the full stack
Industry 4.0 for Life Sciences
(Life Sciences 4.0)
Zenith: (Process knowledge of Bioprocess,
API, Formulations and Cell Therapy, Medical
Devices)
+
+
+
+
=
Detailed view of joint service offerings for life sciences
Consulting Infrastructure, OT
Cyber Security and IOT
Managed services and
Testing / Validation
Process Analytics
Offerings
Systems Integration
© 2020 Cognizant25
• Pharma 4.0:
• Cognizant OnePlant
• IndustryNext framework
• Gap assessments
• Capital Investment
prioritization
• IOT reference
architecture
• Digital twin
• Manufacturing resiliency -
strategy assessment &
design
• OneFacility solution for
facility management
• Digital Recipe
Transformation Solution -
DARTTM
• Infrastructure commissioning
for all L2 / L3 systems
• Migrating Legacy to Hyper-
Converged
Infrastructure/Cloud
• IOT infrastructure
assessment & deployment
strategy - IOT Nerve Center
design
• OT Cybersecurity offerings:
• Cyber Engineering
• Cyber Maintenance
• Cyber Hygiene
• Cyber Incident Response
• Plant-in-a-Box solutions
• 24x7 Front line support for
L2 / L3 applications
• System Administration of L2
/ L3 Systems
• Day to Day Operations - NC,
CAPA, and Change Control
• Automation and lab systems
commissioning, testing, &
validation
• ASTM E 2500-13
• ICH
• ISPE GAMP standards
• ITIL based Corporate IT
Manufacturing application
support
• Lab Systems Global roll out
leveraging OneLIMS - LIMS,
Chromatography Systems,
ELN, & SDMS
• MES Global Rollout
• PLC, DCS and SCADA
deployments
• Historian integration &
deployments
• ERP & serialization solutions
• Asset Management
solutions
• Document Management
solutions
• Process Automation learning
management solutions
• Manufacturing service bus
framework for Integration of
IT-OT and IOT
• Enterprise Operations
Visibility Solutions:
• Supply / Demand match
• Real-Time data insights
• Asset management -
Predictive maintenance &
OEE / RUL optimization
• Auto generated reporting for
Annual product reviews
• Cognizant’s BigData
Framework (BigFrame,
BigDecisions, & Adaptive
Data foundation)
• Multivariate Data Analysis
(MVDA) using Umetrics
• Single Variable analysis and
GMP Trending using
Spotfire and Biovia
• AI solutions for Pharma
Manufacturing
Life Sciences 4.0 Full Stack Delivery
© 2020 Cognizant27
20 years of knowledge
and expertise delivering
and supporting world
class Life Science
companies with their
Automation, MES and
Digital Manufacturing
Strategy
World leading
professional services
company transforming
clients’ businesses
operating and
technology models
for the digital era.
As one we become the single end to end partner for consultancy, design implementation, and support across all applications in the Life Science 4.0
manufacturing stack for business transformation excellence.
IT to OT
Convergence
IoT applications
infrastructures
and services
Full stack system
integration
life cycle delivery
Digital
Transformation
Unlocking the
potential
of your data
/ digital promise
Operational
Excellence
The IT-OT convergence –Enabling New Capabilities
© 2020 Cognizant28
Difficult to change
– Planning/DesigningExperience based decision
Manual lookups
& Manual data entry
Decision based on
Limited data
Flexible & Responsive
– Planning/Designing
Data driven
& Model based decision
Augmented reality
& Automated dataInformation visibility at each level
Convergence,
Digital Disruption,
Standardization
ITO
T
Traditional/Current State Life Science 4.0 – Digital Transformation
OT
OT
OT
IT
ITPlan & Design
Execute
Control
IT, OT & IoT
IT
Corporate and Site Philosophy, Specifications, Software Standards, Data Centres,
UPS, Racks, Servers including CSV approach
Full IT, OT and IoT Stack
© 2020 Cognizant29
Operational Intelligence by functional area, Quality and GMP Trending
and Advanced Analytics e.g., MVDA
Technologies, standards, processes and practices protecting networks, systems and
data from attack, corruption, disruption and unauthorized access
Data Centres, Fibre, Copper, Switches, CLAN, Wireless CLAN, Control Panels,
IO Subsystem
Connecting, collecting, abstracting and applying data using
a Manufacturing Service Bus Platform (e.g., PTC Thingworx)
Common data hierarchies, reference data terminology, data context and data flows
arising from process and analytics requirements
System Integrating all applications such as ERP, Supply Chain, QC, QA, LMS, EHS,
Facilities, CMMS, DCS, Historian, PLC SCADA
Software, Hardware, Networks, Servers, Panels, PCs, HMIs
and Printers
Cloud infrastructure for GMP and Non GMP data storage including edge, on premises
and off premises digital architecture
We deduce the answer to the question from the data
© 2020 Cognizant30
Data Answer
Wu
Xi
Bas
is o
f D
es
ign
(B
oD
)
Decision making patterns
Information System
Data Answer
Contact Us
Unit 4, Portgate Business Park,
Raffeen, Monkstown,
Co. Cork,
T12 RP29,
Ireland
(tel) +353 (0) 21 4370 200
(fax) +353 (0) 21 4370 299
Ireland
2nd Floor, Rutherford House,
Warrington Road,
Birchwood,
Warrington, WA3 6ZH
(tel) +44 (0) 1925 815 960
(fax) +44 (0) 1925 815 538
325 Sentry Parkway
5 Sentry Park West Building
Suite 100
Blue Bell, PA 19422
(tel) +1 610 234 3173
2 International Business Park, #02-08/09
Strategic Building
Singapore 609930
(tel) +65 6827 9636
(fax) +65 6827 9601
First Floor South Side
Westend Mall Extension
Sector No. 169/1 Cts no. 2495 Sector 1,
Aundh,
Pune 411007,
India
(tel) +91 20 6717 2400
(fax) +91 20 302 99 201
22/F ONE Lujiazui,
68 Yin Cheng Road,
Pudong New Area,
Shanghai, P.R.C 200120
(tel) +86 21 6194 6600
(fax) +86 21 6194 6699
© 2020 Cognizant33
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