Did You Get the Message?

There’s a change afoot

@DaveMichels

Talkingpointz.com

Things are Changing and it’s Pissing Me Off

• Work and personal

identities are blurring

• No boundaries – spaces,

hours, places….

• Consumerization of IT

• OTT?

• and STOP TEXTING!

@DaveMichels

Talkingpointz.com

“We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.”

Bill Gates

@DaveMichels

Talkingpointz.com

Workstream Messaging

• It is not• Email vs. messaging

• Just another tool

• It is indicative of a major transition in modern work

• The workplace is now• Connected (smartphone, cloud….)

• Continuous

• This transition is as significant as the industrial to information transition

• The problem with the “modern office” is it keeps changing

@DaveMichels

Talkingpointz.com

The office of Yesteryear

• Mechanized Productivity

• High Volume

• Hierarchical

• Labor

• Managers

• Owners

• Weak Information

@DaveMichels

Talkingpointz.com

Info Revolution

• The rise of the

• Middle manager

• Knowledge Worker

• Shifted from making things to analyzing, coordinating, and

servicing things

• Information Centric

• Strategic analysis and planning

• Execute and create value

• Defend against competition

@DaveMichels

Talkingpointz.com

Info Revolution Characterized by Meetings

• Meeting about meetings:

planning, preparing, follow-up

• Make sure everyone is on the

right page

• Work: Starts and Stops

• Products of meetings

• Presentations

• Pre-Meeting Memos

• Meeting to-dos

@DaveMichels

Talkingpointz.com

Welcome to the Era of Continuous

Productivity

• Enablers: Mobile, Cloud, Social

• Work is less structured – more fluid

• No more office hours. Rhythm of work

• Organizations are flatter

• Work is less about planning and more about doing

(execution)

• Requires New Approaches, Apps, and Tools

@DaveMichels

Talkingpointz.com

Louie

Louie treats his daughter to a Broadway play

@DaveMichels

Talkingpointz.com

No End in Sight

Start and Finish

• Commission a Server

• Blog

• Batch Reports

• Hardware – depreciation

• Newspaper

• Version numbers

• Alignment meetings

• Business hours

• Email

Continuous Productivity

• Spin up/down resources

• Tweet

• Live data

• Software Based – evolution

• Real-time news

• As a Service

• Collaborative work sessions

• Rhythm of work

• Messaging

@DaveMichels

Talkingpointz.com

Workstream Messaging

• Compresses time between interactions

• ANYs: Any device, any place, anywhere

• Direct efficient interactions vs game of telephone

• Inter-organizational – remote and external participants are equal

• Real-time integrations – more data

• Self Organizing & Archiving

• Short and frequent interactions - continuous

• People, Content, and Communications

@DaveMichels

Talkingpointz.com

Workstream Messaging <> IM

• Persistence

• Groups/Teams

• Inter-organizational

• Self Organizing

• Search

• APIs and Integrations

• Read receipt

• (Task management)

@DaveMichels

Talkingpointz.com

A look at Slack (Oct 2016)

• 4M Daily Active Users

• 1.25M paid users

• Half of users are in US

• 6M Apps installed on

Slack Teams

• 415K apps installed per

month

• 746 Apps in App Directory

• 650 Employees in 7 offices

@DaveMichels

Talkingpointz.com

Best Integrated with UC?

UC + WM

• ALE Rainbow

• BroadSoft Intellinote

• Cisco Spark

• Fuze Topics

• Mitel MiTeam

• RingCentral Glip

• Microsoft Teams?

• Unify Circuit

• Zang Spaces

No UC

• Slack

• Facebook WorkPlace

• Atlassian HipChat

• Office 365 Groups

• Redbooth

• Watson Workspace

@DaveMichels

Talkingpointz.com

Embrace your Inner Millennial

Even if it is a bit of

an arrogant ass