SKILLSLOCAL

Examining and

Preventing

BullyingSKILLSLOCAL 2020 | Wellbeing and Resilience

WORKPLACE WELLBEING & RESILIENCE

-supporting return to work and the new normal

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Today's agendaWelcome

Introductions

Wellbeing & resilience

Opportunities & challenges

Size of the problem

Return to work survey

Wraw self assessment

Next steps

Q&A

Ob

jec

tiv

es

UNDERSTAND RESILIENCE AND

WELLBEING

SUPPORT YOURSELF & YOUR

TEAMS

UNDERSTAND THE CHALLENGES

AND OPPORTUNITIES

Tracy Duggan (FCMI CIPD)

Director and founder skillslocal• Board Member with Business Peak District

• Over 20 years experience

• Certified Practitioner for WRAW , We invest in People and

We invest in Wellbeing

• Level 3 Award in Education & Training

• Mental Health Trainer - up to level 3 OFQUAL

• Support businesses to develop strategy and introduce best

practices and employee engagement.

t: 07974139335 e: tracy@skillslocal.co.uk

www.skillslocal.co.uk

“MANY EMPLOYERS ARE ALREADY CREATING HEALTHY, INCLUSIVE WORKPLACES, BUT MORE NEEDS TO BE

DONE SO THAT EMPLOYERS PROVIDE THE SUPPORT

NEEDED FOR EMPLOYEES WITH MENTAL HEALTH

CONDITIONS.”

THERESA MAY, JANUARY 2017

SKILLSLOCAL 2020 | Wellbeing and Resilience

"THE IMPACT OF THE CORONAVIRUS OUTBREAK ON MENTAL

HEALTH IS A HIDDEN COST OF THE PANDEMIC.”

SIR KEIR STARMER, MAY 2020

De

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What is it and why is it important?

What's the cost(PRE COVID -19)

Cost to employers

Cost to the economy

Cost to Government

% of employees

£33 to £42 billion (includes absenteism, presenteism and staff turnover)

£24 to £27 billion (benefits, lost tax,NI, NHS)

£74 to £99 billion (lost output, costs to employers/self-employed, NHS).

35% did not approach anyone and 41% think orgs reactive

% of organisations 89% of organisations surveyed by CIPD report positive outcomes

Since COVID-19,

many employers are

talking about doing

more online, Twitter

has announced that

all workers can work

from home and that

businesses will need

to take H&W more

seriously. It’s clear that organisations

will need to consider

the needs and views

of their employees.SKILLSLOCAL 2020 | Wellbeing and Resilience

The opportunities

Only 11% said no benefits, out of

which 3% said too early to tell

The challenges

An effective wellbeing programme

should be specific to employee need

and needs to have senior leadership

buy-in.

• Improves morale & Engagement 56%

• Healthier more inclusive culture 52%

• Lower sickness absence 32%

• Enhanced employer brand 31%

• Better customer service 15%

• Reduced work-related stress 29%

• Will require proper planning and resources

• Needs commitment and effort

• Can take time to embed and see ROI

• Fear of being identified as having 'problems'

• Lack of take-up

• Engaging managment and senior leaders

Only 44%ORGANISATIONS HAVE A HEALTH & WELLBEING STRATEGY

A sizeable challenge

45%

OF THOSE FURLOGHED

WOULD LIKE TO WFH IN

THE FUTURE

67%

OF THOSE THAT WFH

WOULD LIKE TO CONTINUE

TO DO SO IN THE FUTURE

RETURN TO WORK SURVEY COVID-19 ( 200 EMPLOYEES -

SOURCE ONLIVE LEARNING LTD

53%

WERE CONCERNED ABOUT

THE WORKPLACE BEING

SAFE

56%

ARE LOOKING FORWARD TO

RETURNING TO WORK FOR

THE SOCIAL INTERACTION

Other comments:

• Will the organisation survive?

• Childcare, how will I cope?

• Is it safe to travel?

• Whether there will be clients to return to?

• Boss's behaviour

• How will we manage social distancing

• Maintaining positive environmental impacts

• Less stressed working from home

• Loss of interest in activities

• Underperformance

• Increased anxiety

• Weight loss/gain

Triggers - early warning signs

• Change in personality

• Anger or sadness

• Signs of stress

• Hygiene

Wraw

5 pillars

• Energy - provides the foundations

• Future focus - sense of purpose

• Inner drive- self belief, confidence

• Flexible thinking - finding solutions

• Strong relationships - trust and support

Wraw example

• Energy and Inner Drive are the lowest with

a gap of 48%

• Future focus - is next with 38%

• Strong relationships - 34%

• Flexible thinking - 22%

OVER TO YOU

Which is your strongest pillar?

Which one(s) need attention?

Score each pillar out of 10

Complete the poll

Who uses Wraw

• Insightful, clear and informative reports

• Expert personal feedback and advice

• Identifies strengths & developments

• Personal development plan to support

action planning

• Helps teams and organisations develop high

performing teams.

EN

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GY

Th

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AGREE AND ESTABLISH

CORE HOURS

Schedule short refresher

breaks to replenish and

recharge

CONSIDER TIMING OF

MEETINGS

Not too early, too late and

certainly not last thing on

a Friday (unless by mutual

agreement!)

FU

TU

RE

FO

CU

SU

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st

an

din

g w

ha

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ou

wa

nt

a

nd

ma

kin

g i

t h

ap

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n

CREATE REGULAR

CHECK-INS

Ensure everyone in your team

is aligned and understands

their role in contributing to

agreed goals

AGREE &

COMMUNICATE FUTURE

PRIORITIES

Forward plan future priorities,

agree how, when and who

owns them

INN

ER

DR

IVE

Se

lf b

eli

ef

an

d m

ot

iva

tio

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NOTICE WHAT'S GOING

WELL

View any challenges as

opportunities to learn and

grow as a team

MAKE TIME TO AGREE

COLLECTIVE

STRENGTHS

Identify any gaps in knowledge

and take action to address

these

FL

EX

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TH

INK

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Ab

ilit

y t

o u

se

im

ag

ina

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or

p

ro

ble

m s

olv

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RECOGNISE BEST

PRACTICE - USE IT!

Invite stakeholders to offer

suggestions for continuous

improvements

WATCH OUT FOR

GROUP THINK

Encourage your teams to bring

and element of healthy

challenge to discussions

ST

RO

NG

RE

LA

TIO

NS

HIP

SH

ow

yo

u c

on

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wit

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s

BOOK IN SET TEAM

MEETINGS

Even if nothing to share - don't

cancel. Use the time for

general catch-ups.

ENCOURAGE OPEN

CONVERSATIONS

Ensure meetings have time for

informal and personal

connections

Next steps

• Surveys/questionnaires (Wraw)

• Risk assessments

• Introduce regular check-ins

• Consider mental health awareness

training

• Consider using a national standard

such as We invest in Wellbeing

• CIPD has a wealth of resources and

of course I'd be happy to help.

www.ski l ls local .co.uk

tracy@ski l ls local .co.uk

m: 07974 139335

Thank You

TRACY DUGGAN

m: 07974 139335

e: tracy@skillslocal.co.uk

w: www.skillslocal.co.uk

Any questions?

Thank you