1. Working and CollaboratingAcross Cultures Paul Teich22 September 2012www.moorinsightsstrategy.com/paul-teich/www.productlensllc.comwww.twitter.com/paulrteich @paulrteichwww.linkedin.com/in/paulteichwww.facebook.com/paul.teich

2. What is Culture? Cultivated behavior: the totality of a personslearned, accumulated experience which is sociallytransmitted; behavior through social learning. A way of life of a group of people:behaviors, beliefs, values, and symbols that theyaccept, generally without thinking about them, and that arepassed along by communication and imitation. Symbolic communication: some of its symbols include agroups skills, knowledge, attitudes, values, and motives.Source: www.tamu.edu/faculty/choudhury/culture.html 3. Is Work Style Culture? TemperamentRoleRole Variant Abstract Cooperative DirectiveExpressiveor oror orConcrete? Utilitarian?Informative?Attentive ? Mentor (NFJ) Teacher (ENFJ): EducatingIdealist (NF)Developing Counselor (INFJ): GuidingDiplomaticAdvocate (NFP)Champion (ENFP): MotivatingIntrospective Mediating Healer (INFP): Conciliating (N)Coordinator (NTJ) Fieldmarshal (ENTJ): MobilizingRational (NT) Arranging Mastermind (INTJ): EntailingStrategic Engineer (NTP)Inventor (ENTP): DevisingConstructingArchitect (INTP): DesigningAdministrator (STJ) Supervisor (ESTJ): EnforcingGuardian (SJ) RegulatingInspector (ISTJ): CertifyingLogisticalConservator (SFJ) Provider (ESFJ): SupplyingObservant SupportingProtector (ISFJ): Securing (S)Operator (STP)Promoter (ESTP): PersuadingArtisan (SP)ExpeditingCrafter (ISTP): InstrumentingTacticalEntertainer (SFP) Performer (ESFP): DemonstratingImprovising Composer (ISFP): Synthesizinghttp://en.wikipedia.org/wiki/Keirsey_Temperament_Sorter 4. Past TimelineDate Event1990 Born1995 Entered public school2008 Graduated high school2012 Graduated 4-year college 5. Technology TimelineDate EventTechnology1990 Born CDs, VCRs, analog tube TVs, Windows 3.0 and 386 processors,AOL and CompuServe, Game Boy and Super NES, overheadprojectors, chalk boards1995 Enter K-12 World Wide Web, Windows 95 and Pentium processors,PlayStation, 2G cellphones, email, instant messaging, Internetvideo conferencing rooms, overhead projection panels, whiteboards, digital cameras2008 Grad K-12DVD and Blu-Ray discs, Windows Vista, notebook PCs, PCscreate/play media, Xbox 360, PSP, The Sims, World ofWarcraft, iPods, 3G smartphones, iPhones and App Store,texting, video projectors, WiFi, HDTV and flat panel displays,hi-def personal video conferencing, broadband Internet,megapixel digital cameras, HD digital camcorders, social media2012 BachelorsiPads, tablets, and eBooks, Wii and Kinect, Skype video andGoogle+ Hangouts, location-based social media 6. Future TimelineDate Event2013 Born2018 Enters public school2031 Graduates high school2035 Graduates 4-year college 7. Future Tech Ubiquity Audio and video communications on global scale Pixels, audio and input everywhere you need them Rapidly improving real-time translation Documents Voice Gesture and sentiment Game based collaboration tools Persistent Inclusive Manufacture anywhere starts to outweighship anywhere Shipping shifts to raw and refined materials 8. Product Manufacturingand Globalization US? Design hasEver morestayed inJapan &exotic Fueled byGermanydeveloped localesdecreasing costof communication,regions untilmanufacturing and quiteshippingrecently, butMexico,Vietnam,Korea andAsianthat is etc.Tigers changing 9. A Truly Global Economy Sales InventionWhich partsmust be localand which can MarketDistribution Needsfloat dependingon cost andvalue?ProductionDesign 10. Demographic TimelinesWhat impact willeducation for cultural Less Developed Regions and diversity tolerancehave on workforcecompetitiveness in thetruly global economyLeast Developed Regions of the 2030s? More Developed RegionsUN Population Projections 11. Workforce EvolutionNew Old Adaptability Command-and-Control Tolerance Cultural Arrogance Diversity Monoculture Creativity Dogma Critical Thinking Rote Learning Proactive Reactive