workforce, target markets and economic trends...
Transcript of workforce, target markets and economic trends...
Survey: Companies’ views on multicultural workforce, target markets and economic trends
1/2017
Helsinki Region Chamber of CommerceCOME – Chamber of Multicultural Enterprises
Helsinki Region Chamber of Commerce, Survey 1/2017
About the survey
Data collection period 8.12.-27.12.2016, survey link was sent to email
359 responses from Helsinki Region Chamber of Commerce’s member and customer organizations', mainly from Uusimaa region
Surveys' aims were to map
• Companies’ views on internationalization
• Multicultural/foreign employees’ effect on organization
• Companies’ views on future economic trends
Helsinki Region Chamber of Commerce, Survey 1/2017
Respondent profiles
40%
25%
17%
13%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
under 10persons(N=143)
10-49persons(N=91)
50-249persons(N=61)
over 250persons(N=48)
Size of the organisation
All respondents (N=343)
46%
13%10%
17%14%
0%5%
10%15%20%25%30%35%40%45%50%
Industry
All respondents (N=359)
Helsinki Region Chamber of Commerce, Survey 1/2017
Does your company employ multicultural/foreign employees or are there multicultural/foreign employees in your work community?
(industry)
46%
58%
50%
11%
39%
41%
54%
42%
50%
89%
61%
59%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Other industry(N=50)
Wholesale and retail (N=62)
Construction (N=36)
Manufacturing (N=47)
Services (N=164)
All respondents (N=359)
Yes
No
Helsinki Region Chamber of Commerce, Survey 1/2017
Does your company employ multicultural/foreign employees or are there multicultural/foreign employees in your work community?
(organization size)
63%
37%
13%
6%
41%
37%
63%
87%
94%
59%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
under 10 persons (N=143)
10-49 persons (N=91)
50-249 persons (N=61)
over 250 persons (N=48)
All respondents (N=359)
Yes
No
Helsinki Region Chamber of Commerce, Survey 1/2017
The impact of multicultural/foreign workforce on companies’ business
Helsinki Region Chamber of Commerce, Survey 1/2017
How have multicultural/foreign employees affected your company's business?
Helsinki Region Chamber of Commerce, Survey 1/2017
10 %
27 %
2 %
10 %
15 %
48 %
13 %
16 %
29 %
23 %
20 %
19 %
25 %
0 % 10 % 20 % 30 % 40 % 50 % 60 %
Something else, what
No effect
Our import activities have increased
Our export activities have increased
Communication with the target country has improved
Language skills in our company have improved
We have been able to develop new products/services todomestic markets
We have been able to develop new products/services tointernational markets
We have identified new approaches and perspectives to ouroperations/products
Customer satisfaction has improved
Our target market knowledge has improved
We have found potential new markets and growthopportunities
We have found new and useful contacts
Target markets, where companies have export/accumulate turnover (industry)
11%
19%
13%
17%
23%
18%
33%
24%
28%
79%
65%
10%
19%
16%
19%
23%
20%
23%
23%
31%
76%
59%
23%
37%
20%
31%
40%
31%
57%
49%
34%
94%
83%
0%
0%
0%
0%
0%
0%
40%
0%
0%
20%
60%
3%
6%
3%
0%
9%
6%
18%
9%
9%
79%
58%
6%
13%
6%
19%
25%
13%
50%
13%
44%
75%
69%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Other African countries
Middle East and Northern Africa
India
Latin America
Other Asian countires (incl. Oceania, excl. Middle East)
China
Russia
Eastern Europe (excl. EU and Russia)
USA and Canada
Other EU countries (incl. Switzerland)
Nordic countries
Other industry(N=50) Wholesale and retail trade(N=62)
Construction (N=36) Manufacturing(N=47)
Services(N=164) All respondents (N=359)Helsinki Region Chamber of Commerce, Survey 1/2017
Target markets, where companies have export/accumulate turnover (organization size)
11%
19%
13%
17%
23%
18%
33%
24%
28%
79%
65%
8%
13%
12%
8%
21%
10%
23%
15%
37%
73%
52%
10%
15%
8%
15%
21%
15%
19%
10%
19%
77%
69%
19%
32%
23%
32%
32%
26%
42%
48%
26%
87%
71%
8%
25%
13%
21%
21%
33%
71%
42%
29%
79%
75%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Other African countries
Middle East and Northern Africa
India
Latin America
Other Asian countires (incl. Oceania, excl. Middle East)
China
Russia
Eastern Europe (excl. EU and Russia)
USA and Canada
Other EU countries (incl. Switzerland)
Nordic countries
over 250 persons (N=48) 50-249 persons (N=61) 10-49 persons (N=91)
under 10 persons (N=143) All respondents (N=359)Helsinki Region Chamber of Commerce, Survey 1/2017
Potential new markets (industry)
38%
2%
7%
4%
4%
12%
7%
9%
9%
13%
37%
31%
34%
1%
8%
5%
3%
11%
7%
8%
9%
14%
42%
34%
14%
7%
14%
5%
18%
20%
20%
23%
16%
14%
43%
32%
78%
0%
4%
0%
0%
4%
7%
7%
7%
7%
19%
22%
35%
0%
2%
4%
0%
4%
0%
8%
8%
6%
29%
35%
58%
0%
3%
0%
3%
19%
3%
3%
6%
22%
36%
19%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
We focus only on domestic markets
Other African countries
Middle East and Northern Africa
India
Latin America
Other Asian countires (incl. Oceania, excl. Middle East)
China
Russia
Eastern Europe (excl. EU and Russia)
USA and Canada
Other EU countries (incl. Switzerland)
Nordic countries
Other industry (N=50) Wholesale and retail trade (N=62)
Construction (N=36) Manufacturing (N=47)
Services (N=164) All respondents (N=359)Helsinki Region Chamber of Commerce, Survey 1/2017
Potential new markets (organization size)
38%
2%
7%
4%
4%
12%
7%
9%
9%
13%
37%
31%
43%
1%
5%
3%
3%
11%
5%
9%
7%
13%
33%
28%
34%
1%
5%
4%
3%
14%
10%
6%
6%
15%
46%
35%
29%
6%
10%
2%
10%
10%
8%
14%
20%
12%
37%
31%
35%
0%
14%
5%
5%
16%
11%
11%
14%
8%
35%
32%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
We only focus on domestic markets
Other African countries
Middle East and Northern Africa
India
Latin America
Other Asian countires (incl. Oceania, excl. MiddleEast)
China
Russia
Eastern Europe (excl. EU and Russia)
USA and Canada
Other EU countries (incl. Switzerland)
Nordic countries
over 250 persons (N=48) 50-249 persons (N=61) 10-49 persons (N=91)
under 10 persons (N=143) All respondents (N=359)Helsinki Region Chamber of Commerce, Survey 1/2017
How do you see the competitiveness of your industry developing in the next five years
1%
5%
48%
37%
9%
1%
4%
43%
38%
13%
0%
4%
53%
38%
4%
0%
0%
50%
47%
3%
3%
10%
50%
32%
5%
0%
6%
56%
28%
10%
0% 10% 20% 30% 40% 50% 60%
1 (deteriorates significantly)
2
3
4
5 (strengthens significantly)
Other industry (N=50) Wholesale and retail (N=62) Construction (N=36)
Manufacturing (N=47) Services (N=164) All respondents (N=359)
Helsinki Region Chamber of Commerce, Survey 1/2017
Additional information
Markku Lahtinen
Project Director
Helsinki Region Chamber of Commerce
@Fondeo
+358 50 571 3564
www.come2.fi
@come2fi
Helsinki Region Chamber of Commerce, Survey 1/2017