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ROUTINE MAINTENANCE WORK ORDER / TECHNICAL FOLLOW-UP User’s Manual: AMASIS R9.32 MAO-OE Release: 1.0 Date: 8 th January 2015 1/64 WORK ORDER / TECHNICAL FOLLOW-UP USER’S MANUAL

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ROUTINE MAINTENANCE WORK ORDER / TECHNICAL FOLLOW-UP

User’s Manual: AMASIS R9.32

MAO-OE Release: 1.0 Date: 8th January 2015

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WORK ORDER / TECHNICAL FOLLOW-UP USER’S MANUAL

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- Contents -

Involved AMASIS releases .................................................................................................. 3

Table of modifications ........................................................................................................ 3

Tracking ............................................................................................................................... 3

Introduction: Work order/Technical Follow-up ................................................................. 4

Process: Work order / Technical follow-up ....................................................................... 7

Main access: Work order / Technical follow-up ................................................................ 9

Prerequisite: Work Order / Technical follow-up ...............................................................10

WO/TFU settings ................................................................................................................11

Involved services ...............................................................................................................12

Description of WO/TFU screens and parts of the screen ................................................13

Selection settings ...............................................................................................................28

MAO-OE-P1 Create WO ......................................................................................................29

MAO-OE-P2 Generate WO of TECHLOG (TL) type ...........................................................30

MAO-OE-P3 Generate WO of « Kardex » (KX) type ..........................................................31

MAO-OE-P4 Generate WO of Card maintenance (MC) type .............................................32

MAO-OE-P5 Generate WO of SB/AD/CN type ...................................................................34

MAO-OE-P6 Generate a « repetitive » WO ........................................................................35

MAO-OE-P7 Work with « line » WOs .................................................................................37

MAO-OE-P8 Generate WO of « additional work » type (AW) ...........................................41

MAO-OE-P9 Generate WO of « deferred work » type (DF) ...............................................42

MAO-OE-P10 Generate WO of « follow-up sheet » type (FS) ..........................................43

MAO-OE-P11 Set to HIL, assignment of WO to HIL..........................................................44

MAO-OE-P12 Change WO (Manhours) ..............................................................................46

MAO-OE-P13 Work with scheduled WOs ..........................................................................47

MAO-OE-P14 Close WO .....................................................................................................51

MAO-OE-P15 Replace WO by another WO .......................................................................53

MAO-OE-P16 Create link between WO / TFU ....................................................................55

MAO-OE-P17 Cancel link between WO / TFU ...................................................................57

MAO-OE-P18 Cancel WO ...................................................................................................58

MAO-OE-P19 Report...........................................................................................................59

MAO-OE-P20 Tool use .......................................................................................................61

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Involved AMASIS releases This document applies from the following A.M.A.S.I.S release:

A.M.A.S.I.S R9.32

Table of modifications

RELEASE DATE DESCRIPTION

R1.0 08/01/2015 R9.32 Update: added new screen « Tool use » (MAO-OE-P20)

Tracking

WRITTEN BY VALIDATED BY AUTHORIZED BY

Service Service Service

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Introduction: Work order/Technical Follow-up The Work order or WO is an AMASIS document. Like any AMASIS document, its status changes according to the progress of some processes. Thus, once closed; the WO name turns to a ‘technical follow-up or TFU’ but remains the same document. The usual abbreviation of a work order or technical follow-up is WO/TFU. The work order is a document essential to Routine Maintenance module: it is used to record all the anomalies found, and it justifies the launching and performance of maintenance tasks linked or not to maintenance manual. It serves as job support to production service, and enables to trigger and record:

Performance of Log Book sequences or crew complaints

Performance of Additional and/or differed works declared during check

Performance of Service Bulletin, Airworthiness Directive, Technical Instruction … embodiment

Launching of equipment removal for life limit (Maintenance manual)

Repair of equipment in local repair workshops A WO has three purposes:

The first one is to be a document for launching or supporting embodiment of the

maintenance task mentioned in reference field (job card, equipment potential limit, SB embodiment on an A/C, etc.)

The second one is to be itself a maintenance task in some cases (e.g.: search/repair on aircraft, technical complaint further to flight).

The last one is to record a performance or intervention made by the maintenance technical personnel, which consists in introducing a text and if possible performed manhours.

A WO/TFU is linked to an aircraft (A/C) and/or rotable (P/N + S/N).

WO types There are six types of WOs: Type 1 TL Techlog The Runway or Maintenance Control Center for crew complaint (Log Book

sequences or crew complaint) and Hold Item List (or Acceptable Differed Defect).

Type 2 MC Maintenance Task The hangar controllers for additional and differed works found during check

(daily, weekly, transit, A check, C check…) and for performance of Out of Phase card not integrated into a Work Package.

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Type 3 DOC SB/AD/CN Engineering and Planning Preparation Launching for performance of Service

Bulletin, Airworthiness Directive, Technical Instruction… Type 4 POT End of Potential The Planning Preparation Launching for preparation of Hard Time equipment

removal (chapter III of Maintenance Manual). Type 5 FS Follow-up sheet The workshop managers for managing repair of equipment in local workshop. Type 6 MIS Miscellaneous Any other service for managing all the WOs not corresponding to the previous

categories (to be avoided). WO subtypes WO subtypes are defined by AMASIS administrator. It is possible for a given type to define categories or subtypes. For each one he can define some characteristics such as:

- Taking into account in reliability calculations - Processed PIREPS or MAREPS in PIREPS/MAREPS computation rates. - Required default control level

Thus, for WOs of « TL or TECHLOG » type, the administrator can for instance define the following subtypes:

- « PI » (Pilot report) for a WO/TFU linked to TL with « Technical Crew » (cockpit crew) origin and considered as a PIREPS

- « MA » (Maintenance report) for a WO/TFU linked to TL, of « Line Maintenance » origin and considered as a MAREPS

- « CA » (Cabin report) for a TL/TFU linked to TL, of « Commercial crew » (cabin crew) origin and considered as MAREPS

For WOs of « End of potential » KX type, the user will be able to identify the various origins of equipment follow-up via the following subtypes already predefined in the system:

- 00 Kardex for LLP equipment followed on an H/T position (equipment installed on A/C).

- PN Part calendar for equipment followed in total calendar ageing (especially stored equipment)

- SHF Shelf time for equipment having reached a shelf time limit

This configuration allows having WOs/TFUs that will not be systematically taken into account in calculations of PIREPS / MAREPS rates.

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DIAGRAM OF TECHNICAL module

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Process: Work order / Technical follow-up Different scenarios:

Works performed on the runway during operation (further to TL or not). Works performed in hangar during a check Works performed on equipment in workshop Record of Works performed on an A/C or equipment by a ‘third’ company

Depending on the organization of your company, the different main steps are:

WO creation / generation Addition of information to WO WO printing (WO scheduling) Update of paper document by performers: remarks, signature… WO update using paper document information Introduction of corresponding manhours WO closing

Or Creation / Generation of WO Addition of WO information (WO scheduling) Update of WO by persons performing the job: remarks, performed job, signature … Introduction of manhours WO closing WO print-out

Or any other organization implemented by your company.

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The different origins of WOs

WO Type 6

WO Type 2

WO Type 3

WO Type 4

WO Type 1

Misc.

JC OOP DOC

Date n-3

(SB/AD)

KX

TL

FS

OF

WP

WO Type 2 AW

WO Type 2

DF

WO Type 5

Legend:

TL Technical Log KX Kardex SB / AD Service bulletin OOP JC Out Of Phase Job Card WP Work package OF Operation Form

FS Follow-up sheet DF Deferral

AW Additional work

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Main access: Work order / Technical follow-up Routine Maintenance module WO/TFU menu

There are other ways of accessing WO/TFU depending on the screen used. Access is already

represented by or icon.

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Prerequisite: Work Order / Technical follow-up The user must have the access rights to Work Order management (refer to Work with menu, Work with roles, Work with users), depending on its function.

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WO/TFU settings Various general settings pre-defined by the Administrator have an impact on the introduction of some data of WOs/TFUs.

To access these WO/TFU settings, in display mode, select icon on WO/TFU management screen or Routine Maintenance settings main menu. Two screens can be used:

- Work order/Technical follow-up

- Line WO generation

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Involved services Depending on their activities, a great number of services are concerned by WOs/TFUs.

Concerning display, all the maintenance services (including Management) have to view

up WOs/TFUs. Depending on the company organization, various services create and generate WOs:

Technical Records (for type 1 WOs / TLs).

Launching.

Engineering (in particular for type 3 WOs / SB AD).

‘Equipment’ workshops (for type 5 WOs / FS).

Runway (for type 1 WOs / TLs and especially type 6 / operation WOs)

Concerning change, all the maintenance services performing technical interventions have to change WOs:

Change of ‘performed jobs’ text on the right part

Change of ‘manhours’ made by performers

Change of reference documents (indication of documentation used for troubleshooting or repair).

Addition of information in order to help maintenance teams: required P/Ns, accesses to be prepared, additional instructions in the text on the left …

Depending on company organization, WO closing can be made by:

Runway staff (in particular for operation WOs and type 2 WOs / of Out of Phase card or additional works).

Hangar staff (in particular Out of Phase WOs, AW and DW)

Technical records personnel (in particular for type 1 WOs / TLs and type 4 / life limit.

Engineering staff (especially for type 3 WOs / SB AD).

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Description of WO/TFU screens and parts of the screen This chapter describes WO/TFU functions only. For the general description, refer to Navigation and ergonomics documentation. WO/TFU screen can be divided into three parts:

- tool bar - list - detail

A – Toolbar Icons for opened WO/TFU

- In display mode

- In change mode

Icons for closed WO/TFU

- In display mode

- In change mode

List part

Detail part

Tool bar

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From left to right:

Change mode (F2)

Display mode (F2)

Create (F9)

Copy (F10)

Close (F8)

Cancel (shift+F11)

Generate (RQ, IS, removal OF)

Integrate WP

WO/TFU links

Generate OF

Manhours

Specific data

Synthesis

Print (shift+F9)

Functions (Integrate a WP, generate a Requisition form)

WO/TFU settings

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B – WO/TFU list This is the description of all the columns of WO/TFU list that can be displayed. Using filters (select settings), it is possible to customize display of columns (display or not of columns and display order) (refer to Navigation and ergonomics doc)

A/C A/C registration Open. date WO opening date No WO/TFU No

WO/TFU WO opened or WO closed Type Type of WO/TFU (see §Introduction) Subtype WO/TFU subtype (see §Introduction) Status WO/TFU status Reference The reference depends on WO/TFU type.

Type 1 – TL No related to WO/TFU

Type 2 – maintenance card

Type 3 – reference of SB/AD document related to WO/TFU

Type 4 – Kardex position of equipment related to WO/TFU

Type 5 – No of follow-up sheet related to WO/TFU

Type 6 – (free reference) ATA ATA of the function and sub function related to WO MEL Reference of possible flight limitation Perf. date WO performance date … WO/TFU related to equipment or WO/TFU related to an aircraft P/N P/N of equipment related to WO/TFU S/N S/N of equipment related to WO/TFU RQ Requisition form linked to WO/TFU (linked document tab). Requested work Recopy of requested work part of WO/TFU Performed work Recopy of performed work part of WO/TFU Estimated date Work estimated date (taken from Scheduling tab)

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A/C zone Code of A/C work zone Phase Code of work phase Task Code of WO/TFU task ETOPS WO/TFU related to ETOPS constraint

C – WO/TFU detail part

WO/TFU header

WO number, key information of template is highlighted in the blue-grey background with bold characters. Field description

… WO/TFU number

- Opened WO/TFU – closed WO/TFU Type WO/TFU type and subtype Reference See List description – reference WP No If WO/TFU is linked to a WP, WP No is shown Status Present status of WO/TFU

Detail tab (screen 1)

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The information shown in the left part is:

Opening date

Center and store of WO/TFU issue

Type and subtype with the reference

Repetitive check box: (if it is selected: when WO is closed, an identical WO will be created, and its new deadline shall be specified).

Aircraft related to WO/TFU

ATA involving WO/TFU

P/N and S/N eventually involved WO/TFU

A table with requested work

A table with performed work The information shown in right part is:

Information on check to be made on operation

MEL information taken from Set to HIL tab

Deadline information taken from Scheduling tab

Scheduling

Information on reliability

Eventually information on replacing of WO/TFU (linked WOs/TFUs) with access Depending on WO/TFU type, you can access different screens (FS, TL, DB, etc …) from WO/TFU clicking on the displayed tabs.

Detail tab (screen 2)

The information shown is:

Information on sequencing and preparation (station, phase, skill, zone)

Information on management control (GLC, ALC, production code, third)

Additional information on operational and/or technical impacts/constraints

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Scheduling tab

A performance part is displayed, it includes:

Status of WO/TFU which can be changed

Place of WO performance

Information on work scheduling (to create scheduling, click )

Detail of task schedule, taken from « Detail » tab (screen1)

Set to HIL tab

This tab gives information which led to set to HIL or flight limitation.

It is possible to delete some information or create some if it does not exist.

Use « Calculate scheduled » icon to calculate the deadline date of flight limitation compared to HIL information and date of set to HIL.

For more information on management of MEL categories and MEL items, see « Work with background data and settings ».

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Linked Amasis documents tab

« Linked Amasis documents » tab shows:

List of requisition forms (RQ) linked to WO/TFU (click to display RQ)

List of issue slips (IS) linked to WO/TFU (click to display IS)

List of operation forms (OF) linked to WO/TFU (click to display OF)

List of work packages (WP) linked to WO/TFU (click to display WP)

Linked WO/TFUs tab

« Linked WOs/TFUs » tab gives the interconnection or list of WOs/TFUs linked with selected WO/TFU.

You can access selected WO/TFU clicking .

To create a link with a WO/TFU, use « WO/TFU links » button on the right top and double click on « Create links between WO/TFU »:

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This interconnection is often used to declare a trouble shooting by various performers and/or at different times.

Qualifications tab

« Qualifications » tab includes the list of different qualifications or competences required for performing job and respective charges. To add an item and/or to change delete it, the user will click the following icons:

to validate introduction of a new qualification

to add a new qualification

to delete an item

to display a qualification

Ingredients tab

« Ingredients » tab includes the list of ingredients, consumable, spare parts and their respective quantities. The type allows to assign notions of systematic consumption and accumulation or not, and will have an impact on transactions of generations of RQs and ISs. To add an item and/or change/delete it, you can use the following icons:

to validate introduction of a new ingredient

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to add a new ingredient

to delete an ingredient

to display ingredient reference

to display inventory card

to display resource

Tool used tab

From R9.30, a new « Tool usedl » tab enables to create the list of tools used for task performance.

Data introduced in this tab are used for tracking purpose and have no impact on AMASIS database (creation of reference card, equipment card, etc.).

This tab can be fed in two ways:

- « Manually » (is not an AMASIS logistics process) for addition, deletion and update of tool linked to task even if tool is not defined in AMASIS database.

- « Automatically » during validation of personal inventory request linked to WO (AMASIS

logistics process). « Manual » creation of tool

- Open « Tool used » tab,

- Switch to « Change » mode (or F2 key).

- Use « Create » button .

- Introduce item detail. If material exists in AMASIS, use hypertext links:

- Click on PN link (or F4 key), - Click on S/N or Batch link (or F4 key ).

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- Validate : AMASIS indicates shows the fields to be filled in when a value has not automatically been retrieved from database.

- Fill in these fields:

Deadline (to come) Automatic entry of deadline date for type 2, if known. Optional entry in other cases.

Use: Entry of date on which tool was used. Automatic entry of date of validation of Personal Inventory Document if tool was declared in a Personal Inventory Document.

Date of use should be between document opening date and its closing date. Failing which, field is left blank. If document is still in progress, date of use should be between document opening date and day date.

Ingredient type Automatic entry if default ingredient type is defined in reference card. Mandatory entry in all cases (use dropdown list):

List coming from background data and included in Logistics tab of Reference card.

Qty Automatic entry if material has been subject to a personal inventory document. Mandatory entry in all cases.

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PU (account unit) Automatic entry if defined for this P/N and if this one exists in database. Mandatory if P/N does not exist (use F4 key):

For equipment (type 5 ou 6) existing in database : PU = ‘empty field’ because equipment does not have account unit.

- Validate again introduced data .

Particular cases / PN or S/N or Batch not existing in database:

- Entry of PN Possible. After recording, a generic description of P/N is displayed: « ??? ».

- Entry of S/N or Batch Posssible.

Buttons in « Display » mode on item:

To display reference card (empty if P/N does not exist)

To display inventory card (empty if P/N does not exist)

To display equipment card (when equipment exists)

To display linked personal inventory document (when it exists)

Buttons in « Change » mode on item

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Same as in display mode + « Create » and « Delete » .

Access tab

« Access » tab includes the list of accesses used for performing the jobs. To add an item and/or to change/delete it, you can use the following icons:

to validate the introduction of a new access

to add a new access

to delete an access

to display the characteristics of the access

Linked documents tab

This tab is used to manage links between the different documents linked to concerned document (more information in Graphics documents user’s manual §GED-P5).

to validate the introduction of a new document

to add a new document

to delete a new document

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to access the management of aircraft involved by the document

to access document

to link a graphics document

to display graphics document

to display copy (if it exists)

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Display of links can be presented under two forms:

- a list in different levels (if « Schematic view » box is not selected)

- a schematic view (if « Schematic view » bow is selected)

An equal link will automatically be symbolized during creation of a WO from a document schedule (SB/AD, JC, OP etc.) On a WO, only a link of « Dead » type can be manually added.

A « Link legend » tab gives information on the different types of links.

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Electronic mail tab

This tab is used to send a message to a correspondent.

Message dispatch is made clicking button on the right.

This function is available only when Communication module has been installed.

Tracking tab

This tab lists the modifications (without details), WO status change and the person who made these modifications.

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Selection settings

- Select Routine maintenance menu WO/TFU.

- Use « Select settings » button

The system proposes AMASIS default lists and the ones created by administrator (Company selections) and/or user.

- Choose a predefined selection or

- Click to make your own selection.

The use and setting of this function are described in Navigation and ergonomics documentation.

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MAO-OE-P1 Create WO WO creation consists in introducing data associated to each tab. The user must fill in at least the mandatory fields (in red) of « Detail (Screen 1) » tab:

- Issuer - Type / subtype - ATA - A/C and/or P/N-S/N combination - Reliability - Requested job or anomaly

- Click « Create » button on tool bar. - Fill in required fields (opening data = day date by default).

- Fill in « Requested job or anomaly ».

- Validate .

- Fill in the other tabs if necessary.

A WO is above all a document for maintenance task performance, referring to « manufacturer » documents and/or AMASIS documents (TL, schedules, Kardex …). We recommend you to generate WOs from these documents.

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MAO-OE-P2 Generate WO of TECHLOG (TL) type A WO/TFU of TL type or type 1 is a WO/TFU linked to TL. Its opening date, registration and reference are the ones mentioned in the TL to which it is linked. To ensure data consistency, the user must generate WO of TL type from this TL.

- From TL, in « Change » mode, click WO/TFU tab

- Click « Generate WO linked to TL » button. - Once WO creation screen is displayed, fill in the mandatory fields (refer to §MAO-OE-P1):

- Issuer - ATA - Requested job or anomalies - Reliability

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MAO-OE-P3 Generate WO of « Kardex » (KX) type A WO/TFU of life limit type (type 4) is a WO/TFU linked to a Kardex position of an aircraft. Its references, P/N (Part Number), S/N (Serial Number) and Kardex position are equipment ones. To ensure data consistency, the user must generate « Life limit » WO from concerned Kardex position.

- Use « Generate WO » button.

A window is displayed, showing a synthesis of the main data of the future WO:

- Enter: Issuing center, performance location, ATA and/or task, type of inspection to be performed.

- Validate . WO creation confirmation message appears on the lower part of the window as well as a link with WO newly created if you need to consult or change it.

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MAO-OE-P4 Generate WO of Card maintenance (MC) type A WO/TFU of « Card maintenance » type (type 2) is a WO/TFU linked to a job card. Its references are card number and registration mentioned on concerned schedule. To ensure data consistency, the user must generate type 2 WO from schedule of job card, linked to concerned aircraft.

- Click icon on tool bar

A new window is displayed, showing the synthesis of the future WO data:

- Enter the issuing center and performance location.

- Validate . « Requested job » fiel dis automatically filled in. A confirmation message is displayed on window bottom and a link with newly created WO appears if you need to view it up or change it.

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MAO-OE-P5 Generate WO of SB/AD/CN type A WO/TFU of SB/AD/CN type (type 3) is a WO / TFU linked to a schedule of a SB/AD document. Its references correspond to SB/AD document number and the registration mentioned on the specified schedule. To ensure data consistency, user must generate WO of type 2 from SB/AD schedule of concerned aircraft.

- Use « Generate WO » button on the tool bar.

- Introduce issuing center, place of performance and task if necessary.

- Validate . A confirmation message is displayed on the bottom part of the window as well as a link to newly created WO if you need to view it up or change it.

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MAO-OE-P6 Generate a « repetitive » WO To reschedule the same work which does not necessarily have a regular or defined performance frequency, on an A/C or equipment, it is possible to generate a repetitive WO.

The WO can be repetitive for a WO of Miscellaneous type (type 6) only.

- On WO, check « Repetitive » box.

During WO closing, generation of repetitive WO

- Enter the next deadline date (this date will be automatically indicated if WO is for example linked to a card o SB).

- Validate and confirm closing.

Replacing WO is generated with a «Replacing/replaced » link between previous and new WO.

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MAO-OE-P7 Work with « line » WOs The technical personnel, when allowed, can generate line maintenance WOs before TLs are created in AMASIS. These WOs shall later converted into WOs of TL type before linking them to dedicated TL.

In Routine maintenance settings , define a prefix for the reference of these WOs:

Line WO is a WO of type 6 «Miscellaneous » with the following reference:

Prefix + TL No + sequence (if introduced)

Line WO is managed in two steps:

- Phase 1 / Generation of line WO (before TL creation)

- Phase 2 / Conversion of line WO into Techlog WO (when creating TL) Phase 1 / Generation of line WO

- Select Routine maintenance menu WO/TFU Generate line WO

A screen for line WO generation is displayed:

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- Fill In the following mandatory fields:

A/C

Date

Company

Center (prefix: taken from settings)

TL No (mandatory or optional depending on a parameter of line WOs, refer to §WO/TFU settings)

Sequence

ATA

Crew complaint

- Introduce the following optional fields:

Check

Deadline date

Closed work (check box)

If work is closed, performed work

- Validate . Line WO is generated and a link is displayed on the bottom part of the screen.

Generated WO has CTL status (to be controlled) in the list of WOs/TFUs.

All line WOs to be controlled (pending TL creation) can be filtered using WO/TFU management screen.

- Click . - Add « CTL Document To be controlled » WO status to filter.

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Phase 2 / Convertion of line WO When TL(s) is(are) created in the system, you must convert associated line WOs. Be careful, in order to be converted, WO status must be changed from CTL to OPN (opened).

- Open concerned WO and go to Scheduling tab.

- In « Change » mode, change status to OPN.

- Validate - Go to main menu and selection Routine maintenance WO/TFU

- Double click on WO/TFU directory to open a Minosweb screen (MAOEMN template).

- Then click on « Convert line WO into TL WO »

- Select concerned A/C or effectivity and until which date the system has to convert line WOs.

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- Validate twice (Enter key) to launch conversion

If you display the WO of this example, this one has now TL type.

For a line WO, it is possible to change A/C registration with a click on button in toolbar on the right top.

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MAO-OE-P8 Generate WO of « additional work » type (AW) An Additional work WO is a WO linked to a WP work package item. Its reference is the one mentioned on WP item to which it is linked. To ensure data consistency, user must generate « AW » WO from WP item.

It is possible to generate several AW WOs from the same item: the last one only will be displayed.

- Select Scheduled maintenance menu Work package A/C Work package or

Equipment Work package - Select concerned work package and put cursor on WP item.

- In « Change » mode, fill in the following fields of Detail part:

DF/AW type Code justifying Deferral or Additional works (use hypertext link or F4 key).

Additional Work reason must mandatorily be of AW type.

DF/AW No DF/AW No is optional, it is only used when several anomalies are

linked to a same item. WO/TFU Automatically filled in after validation.

Performance date Creation date (use calendar ).

Performance date is only used for initializing WO: it will be erased later.

- Validate . After validation, an AW WO of type 2 (maintenance card) is created. A number of WO is given to it and

a direct link to access it appears.

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MAO-OE-P9 Generate WO of « deferred work » type (DF) A WO/TFU of « Deferred work » type is a WO/TFU linked to WP work package item. Its reference is the one of WO to which it is linked. To ensure data consistency, you must generate « DF » WO from WP item.

- Select Scheduled maintenance menu Work packages A/C Work package or Equipment Work package

- Select concerned work package and put cursor on WP item.

- In « Change » mode, fill in the following fields of Detail part:

DF/AW type Code justifying Deferral or Additional works (use hypertext link or F4

key).

Additional Work reason must mandatorily be of DW type.

DF/AW No DF/AW N° is optional, it is only used when several anomalies are

linked to a same item. WO/TFU Automatically filled in after validation.

Performance date Creation date (use calendar ).

Performance date is only used for initializing WO: it will be erased later.

- Validate . After validation, a DF WO of type 2 (maintenance card) is created. A number of WO is given to it and a

direct link to access it appears.

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MAO-OE-P10 Generate WO of « follow-up sheet » type (FS) A WO/TFU of « Follow-up sheet » type (type 5) is a WO/TFU linked to a follow-up sheet item. Its reference is the one of the follow-up sheet to which it is linked. To ensure data consistency, you must generate « Follow-up sheet » WO from the item of concerned follow-up sheet.

- Select Scheduled maintenance menu Follow-up sheet Management

- Select concerned follow-up sheet and put cursor on current item.

- In « Change » mode, click « Create WO » icon located in « FS item » tab.

- Fill in the missing mandatory fields of FS WO:

ATA

Text on the left « Requested job or anomalies »

- Validate .

Once WO is created, if necessary, use the other tabs to change the other information.

Depending on a parameter of the Operation Forms, during removal of equipment for local repair, WO of FS will be automatically created.

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MAO-OE-P11 Set to HIL, assignment of WO to HIL In AMASIS, the HIL of an aircraft is a list of WOs which «set to HIL» has been introduced. This action consists in introducing data included in «Set to HIL» tab of WO/TFU. Depending on specified category and/or MEL item number, a regulatory deadline is automatically calculated (this deadline is mainly stated in Date + time, flight hours and cycles). If an interconnection is made from the WO declaring « set to HIL » via a successive replacing of WOs, this one remains opened and cannot be closed until « last link of the string »WO is closed. Each WO belonging to the interconnection has deadline of WO at the origin of « set to HIL ».

« Categories » and MEL « item » codes are defined in the Background data (refer to Documents doc §IP-DOC-CAT & §IP-DOC-MEL).

- Select Routine maintenance menu WO/TFU WO/TFU

- Select WO, and Set to HIL tab in « Change » mode .

- Fill in the missing mandatory fields:

Set to HIL date

MEL code

- Validate .

WO1 Set to HIL

WO2

WO3

WO4 Start

End

Closing of WO 1 possible when WO 4 closed

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Personnel field is automatically filled in when validating with current Login. Possibility to change it if necessary (F4 key). MEL item can be filled in before or after validating (not mandatory).

Possibility to delete set to HIL.

A deadline is calculated according to MEL code characteristics (here REM = 7 days) and is carried forward in tabs:

- Details

- Scheduling

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MAO-OE-P12 Change WO (Manhours) WO change consists in changing, adding or deleting data included in the various tabs. The more important updates are: the text on the right «Performed job or remarks» and the manhours performed by the different performers.

- Select Routine maintenance menu WO/TFU WO/TFU

- Select concerned WO.

- Click on the tool bar on the right. - Change the data or add data (use the tabs).

- To validate changes or additions, click icon.

- Click to display manhours introduction screen.

- Introduce: o date (by default AMASIS will retrieve WO/TFU performance date). o performer id. o spent time.

- Validate .

« Qualification » and « Performance location » fields are automatically filled in after validation.

- Follow the same steps for each performer.

- To stop introducing data, click .

- To go back to WO/TFU, press « Quit » button.

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MAO-OE-P13 Work with scheduled WOs WO scheduling consists in:

- Scheduling work to be performed (introducing a deadline lower or equal to regulatory deadline: deadline date and time).

- Assigning it to a service: company + store + service. As part of work scheduling, it is possible to change WO progress status, changing it manually. The administrator can define a list of WO possible statuses (see work with WO/TFU progress status). Diagram of the AMASIS standard progress statuses

Standard operating mode

- When a WO has OPN or CTL status, click on « Scheduling » tab.

- Optional step: In Change mode, change the OPN or CTL status into TBS (To be scheduled). At this time, with the appropriate filter on TBP status of WOs, the person in charge of the scheduling will see the concerned WOs.

- To schedule a WO, click on « Create » icon.

YES NO

OPN Opened CTL To be controlled TBP To be scheduled PGM To do PRD In process TBC To be closed

TBR To be re-scheduled CLO Closed

Scheduled date n+1

PRD

TBC

CLO

TBR

TBP

WO performed ?

Addition of a scheduled date n

WO closing

TBP

PGM

OPN/CTL

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- Introduce a scheduling date/time and performance place (Center, Service, Third).

- In addition, introduce scheduling type and stop type This data must have been previously created in the Background data Miscellaneous List miscellaneous parameters of Routine maintenance module

- Validate scheduling. WO status changes to PGM (To Do)

- « Scheduled WOs » button on the right enables to access scheduled WOs

management. This function is also accessible from main menu .

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- Optional step: In Change mode, change the status into PRD (In process)

- When scheduled date is reached, the return from production can give rise to two choices:

Job performed?

YES NO

- In the scheduled WO management, select

concerned WO. - In change mode, check WO processed box.

- Introduce text in « Performed job or remarks »

part.

- Validate . WO status changes to TBC To be Closed.

The final step will consist in closing WO (refer to §MAO-OE-P14).

- In the scheduled WO management, select

the concerned WO. - Select the code of Non performance and

introduce the reason. Eg: WO not performed due to the lack of supply.

- Validate . WO status changes to TBR To be re-scheduled.

WO shall be scheduled again with a later date (refer to the diagram above).

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Not performed WO « bulk » management

From scheduled WO management, FX function key enables to simultaneously manage the status of various WOs but only for WOs which could not be performed: TBR.

- Click on Fx function .

- With arrows, move concerned WOs to the bottom part (Functions tab). - Select a non performance code and enter non performance reason.

- Validate the selection of WOs.

- Click on « Previous » button to close Functions tab and go back to the list of scheduled WOs.

The included WOs and managed via Fx function change to TBR status (To be re-scheduled).

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MAO-OE-P14 Close WO A work mentioned in a WO will be declared as performed once the text on the left « Performed job or remarks » is introduced.

Do not forget to enter performed manhours by the different performers. At this stage, WO must be closed. WOs closing can, depending on WO type:

- Recalculate the next deadlines - Close schedules for non repetitive documents - Update deadline histories - Update aircraft and/or equipment standard

Once closed, WO name will be changed into «TFU / Technical follow-up», ie closed WO CLO).

- Select Routine maintenance menu WO/TFU WO/TFU - Select concerned WO.

- Switch to change mode .

- Check if there is no RQ linked items in progress.

- Click « Close » icon in tool bar (a window is displayed).

- Check performed job text; if it is not filled in, change it.

- Validate .

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- Answer Yes on confirmation window.

AMASIS updates aircraft or equipment ageing on performance date and global workload in manhours.

- WO is closed, status CLO. Particular case / Flight selection It is possible to set the parameters of flight selection for the closing of a WO. Indeed, when several flights are present at the time of closing, the system will open a window of the concerned flights onto which the user will select the appropriate one. Thus the ageing taken into account will be the more accurate as possible for the recalculation of the deadlines.

« Work order / Technical Follow-up » general setting

- In the Routine maintenance settings, select Work order / Technical follow-up.

- Select Flight selection for the ageing taken into account for closing.

During WO closing, a window showing all the flights on closing date is displayed.

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MAO-OE-P15 Replace WO by another WO A WO can be replaced by another one using a replace function. Data of replaced WO are copied onto replacing WO. If this operation is repeated WO by WO, a link (or interconnection) is made. This link is interesting in order to record a «troubleshooting follow-up».

- Select Routine maintenance menu WO/TFU WO/TFU - Select WO

- From WO, click « WO/TFU links » icon on the tool bar

A list of options appears:

- Double click on « Replace WO » option.

- Introduce replace date of WO - Specify if WO closing must be made

- Validate and confirm.

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An indication is displayed on the right bottom part of « Detail (Screen 1) tab». It shows the number of

replaced or replacing WO. Click link to access WO.

On replacing WO on replaced WO

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MAO-OE-P16 Create link between WO / TFU It is possible to link two existing WOs/TFUs in certain conditions:

- Select Routine maintenance menu WO/TFU WO/TFU

- Select concerned WO and click « WO / TFU links » icon on the tool bar

A list of options appears:

- Double click on « Create link between WO/TFU » option.

- Introduce the number of WO to be linked.

- Validate .

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A new window is displayed on the lower part of « Detail (Screen) » tab. It shows the number of the

replaced or replacing WO. Click link to display WO.

On replacing WO On replaced WO In « linked WOs/TFUs » tab, AMASIS shows the list of linked WOs and enables access to WO

selected on the list clicking .

Particular case / WO chain For an existing chain of WOs, you can link a WO to this chain putting cursor on the last WO of chan and using the process described below:

You can also follow these steps:

- Put cursor on one WO of the chain (Do not select the last one, otherwise, use the above described process).

- Below « Linked WO/TFU » tab, select the last WO linked in the table.

- Click « Create link » on the right of the table.

For next step, proceed as described above.

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MAO-OE-P17 Cancel link between WO / TFU It is possible to cancel the link between two WOs.

- Select Routine maintenance menu WO/TFU WO/TFU

- Select WO and click « WO/TFU link » icon on the tool bar. A list of options appears:

- Double click on « Cancel link » option.

- Confirm cancellation or deletion of the link clicking « Delete » icon.

The link is deleted.

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MAO-OE-P18 Cancel WO As there is no possibility to delete a WO in the database, you can to change its status and declare it as «Cancelled». This operation consists in disabling WO and the links it may have with other AMASIS entities (schedules, etc)

- Select Routine maintenance menu WO/TFU WO/TFU - Select WO

- Switch to « Change » mode and click « Cancel » icon on the tool bar

- Answer « Yes » on the confirmation window. The WO is cancelled.

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MAO-OE-P19 Report

- Select Routine maintenance menu WO/TFU WO/TFU

- Click « Print » icon on the right bottom of the screen to print WO/TFU.

- Specify the number of requested copies

- Eventually select other documents linked to WO, that can have to be printed

- Press « Enter » key a first time to validate data

- Press « Enter » key a second time to launch print-out.

Before launching WO/TFU print-out, define Printing parameters:

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- Click on the top right of the screen, to print the various summary reports related to WOs/TFUs.

- For each type of summary report, introduce the requested information.

- Press « Enter » a first time to validate introduced data

- Press « Enter » a second time to launch print-out

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MAO-OE-P20 Tool use Following the addition to « Tool used » tab on WO screen, AMASIS enables to track performance documents (WOs, Work package items) on which a given tool has been used. Access to tool use screen is made from: ROUTINE MAINTENANCE WO/TFU Tool use

A – « Tool » tab This tab includes the list of tool used.

To directly access a given P/N and S/N, fill in the fields provided, and click on . Field description

P/N Part Number of tool. Can be a P/N not known in AMASIS. S/N or Batch Serial Number or batch number.

Description P/N description.

A B

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Type Material type of tool.

B – « Result » tab This tab includes the list of performance documents (WO or WP items) for which tool currently displayed has been declared.

The document (WO, WP item) has been added in the list if: - tool currently displayed is declared in « Tool used » tab of document. - tool currently displayed is declared in Personal Inventory Document linked to document.

Field description

Date of use Tool date of use. Declared in document.

Document type Type of performance document: WO or WP item .

Document No Reference of WO or WP.

Item Item of WP. For WPs only.

Deadline date Deadline date of tool if material is of type 2.

A/C impacted A/C registration indicated on performance document. P/N impacted Part Number of equipment indicated on performance document. S/N impacté Serial Number de l’équipement porté par le document d’exécution Equipment sit. Actual equipment situation indicated on performance document. Company Actual company of equipment or main administrator if impacted A/C is

filled in.

Store Actual store of equipment or assignment if impact A/C is filled in.

Location Actual location of equipment or A/C registration of A/C if equipment is on-wing.

Ingredient type Ingredient type indicated when used.

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Selection settings

- Access to tool use screen: ROUTINE MAINTENANCE WO/TFU Tool use

- Click on « Select settings » button .

- Select a predefined selection. Or

- Use hypertext link to make your own selection.

These selection settings apply to the list of performance documents. For example, it is possible to display some performance document only, according to:

- Ingredient type declared in « Tool used » tab.

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- Date of use of material.

- Situation of impacted material.