Women’s Management Course Nashville, TN August 30-31, 2011
description
Transcript of Women’s Management Course Nashville, TN August 30-31, 2011
![Page 1: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/1.jpg)
RAB Radio Training Academy
Women’s Management Course
Nashville, TNAugust 30-31, 2011
![Page 2: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/2.jpg)
Managing Your Team’s Personalities
![Page 3: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/3.jpg)
What’s needed for you to get buy-in from your team?
RespectConfidence
Trust
Understanding Others
These elements help create comfort in the mind of the employee
![Page 4: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/4.jpg)
Substance Style
Understanding Others
Relationships are built on a combination of…
Everything you bring to a relationship is a combination
of these two elements.
![Page 5: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/5.jpg)
Style Dimension #1
Assertiveness
Perceived willingness to influence the thoughts and
actions of others.
ASK TELL
![Page 6: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/6.jpg)
Ask - Assertive Behavior
Slower Paced
Quieter
Softer
IndirectNon- aggressive
Style Dimension #1
![Page 7: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/7.jpg)
Tell - Assertive Behavior
Faster Paced More aggressive
More talkative
DirectLouder
Style Dimension #1
![Page 8: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/8.jpg)
Style Dimension #2
Responsiveness
Perceived willingness to share feelings or emotions when relating to others.
CONTROL
EMOTE
![Page 9: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/9.jpg)
Control - Responsive Behavior
Less animatedFocused on tasks
SubduedProtective
Comfortable with data
Style Dimension #2
![Page 10: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/10.jpg)
Emote - Responsive Behavior
More animated
Focused on people Outgoing
Comfortable with stories and opinions
Open
Style Dimension #2
![Page 11: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/11.jpg)
CONTROL
ASK TELL
EMOTE
Grey
RedBlue
Green
The Behavior Matrix
![Page 12: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/12.jpg)
The Behavior Matrix
EMOTE
CONTROL
ASK TELLGrey
![Page 13: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/13.jpg)
CONTROL
ASKGrey
CriticalPicky
OrderlySerious
Persistent
IndustriousExacting
CONTROL
ASK
The Behavior Matrix
![Page 14: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/14.jpg)
ASKASKThinking Oriented
CONTROLGrey • Want to be right
• Slower cautious decisions• Facts, principles, logic• Low risk tolerance• Show me• Quiet disposition• Disciplined use of time• Reject involvement
CONTROL
The Behavior Matrix
![Page 15: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/15.jpg)
CONTROL
TELLGreen
The Behavior Matrix
![Page 16: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/16.jpg)
CONTROLGreen
PushyTough
Independent
Practical
Strong willed
EfficientDecisive
The Behavior Matrix
CONTROL
TELL
![Page 17: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/17.jpg)
CONTROLGreen
TELL
• Want to win• Want to be in charge• Fast, efficient, to the point• Focused on the present• Facts OK, but in small doses• Will take limited risks• Want options• Reject inaction
Action Oriented
The Behavior Matrix
CONTROL
![Page 18: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/18.jpg)
ASK
EMOTEBlue
The Behavior Matrix
![Page 19: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/19.jpg)
ASK
EMOTEBlue
RespectfulDependableSupportive
Willing
Unsure
Conforming
Agreeable
The Behavior Matrix
ASK
EMOTE
![Page 20: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/20.jpg)
Relationship Oriented
• Want acceptance• Slower to act• Share personal feelings• Like one-on-one• Want win-win relationships• Prefer what is known• “People” people• Reject conflict
ASK
EMOTEBlue
The Behavior Matrix
ASK
EMOTE
![Page 21: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/21.jpg)
TELL
EMOTERed
The Behavior Matrix
![Page 22: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/22.jpg)
TELL
EMOTERed
Stimulating
Ambitious
Friendly
Egotistical
Undisciplined
Dramatic
Enthusiastic
The Behavior Matrix
TELL
EMOTE
![Page 23: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/23.jpg)
TELL
EMOTERed
• Want recognition• Act quickly and instinctively• Focused on the future• Creative• Outgoing• Opinionated• Impulsive• Reject isolation
Intuition Oriented
The Behavior Matrix
TELL
EMOTE
![Page 24: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/24.jpg)
CONTROL
ASK TELL
EMOTE
Grey
RedBlue
Green
The Behavior Matrix
![Page 25: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/25.jpg)
Grey Amalgamated
Blue Industries Red Associates
Green Enterprises
Create a Company Image
Company VehicleCompany Mascot (Animal)
Company Song
The Behavior Matrix
![Page 26: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/26.jpg)
CONTROL
ASK TELL
EMOTE
Grey
RedBlue
Green
The Behavior Matrix
![Page 27: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/27.jpg)
ASK TELLAvoidance
AttackAcquiesce
Autocratic
The Behavior Matrix
CONTROL
EMOTE
![Page 28: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/28.jpg)
ASK TELLAvoidance
AttackAcquiesce
Autocratic
Danger Zones!
CONTROL
EMOTE
![Page 29: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/29.jpg)
ASK TELLAnalytical
ExpressiveAmiable
Driver
The Behavior Matrix
CONTROL
EMOTE
![Page 30: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/30.jpg)
Book:
Social Styles/Management Style: Developing Productive
Work Relationships
Robert Bolton &Dorothy Grover Bolton
![Page 31: Women’s Management Course Nashville, TN August 30-31, 2011](https://reader035.fdocuments.us/reader035/viewer/2022062810/56815c47550346895dca480d/html5/thumbnails/31.jpg)
Flexibility
Awareness
Necessary Ingredients