Winning: How digital communications can work for you

47
Winning [email protected] @eamonncarey @mhpc

description

What tools are available, who is using them and how are they being used by politicians, brands, organisations and companies to communicate with their audiences? With a particular focus on mobile opportunities, this session will look at existing and emerging platforms, research into how to develop strategies to engage with specific groups and demographics online, on social and on mobile

Transcript of Winning: How digital communications can work for you

Page 2: Winning: How digital communications can work for you

The  digital  landscape

2

Page 3: Winning: How digital communications can work for you

Digital  -­‐  the  overview

3

Page 4: Winning: How digital communications can work for you

Mobile  -­‐  catching  up  fast

4

Page 5: Winning: How digital communications can work for you

It’s  what  people  use  to  go  online

5

Page 6: Winning: How digital communications can work for you

It’s  growing  quickly

6

Page 7: Winning: How digital communications can work for you

India  -­‐  mobile  v  desktop

7

Page 8: Winning: How digital communications can work for you

China  -­‐  mobile  v  desktop

8

Page 9: Winning: How digital communications can work for you

South  Korea  -­‐  search  queries

9

Page 10: Winning: How digital communications can work for you

US  -­‐  Groupon  transacOon  on  mobile

10

Page 11: Winning: How digital communications can work for you

Smartphones  and  tablets  are  taking  over

11

Page 12: Winning: How digital communications can work for you

Growth  potenOal  is  huge

12

Page 13: Winning: How digital communications can work for you

Tablet  shipments

13

Page 14: Winning: How digital communications can work for you

What  happens  when  this  arrives?

14

Page 15: Winning: How digital communications can work for you

Where  are  conversaOons  happening?  

15

Page 16: Winning: How digital communications can work for you

16

All  of  these  places  want  our  aTenOon

Page 17: Winning: How digital communications can work for you

17

YouTube  would  be  second  in  this  list  were  it  included  -­‐  users  spend  an  average  of  5.5  hours  a  month  watching  videos  there

Top  sites  and  forums

Page 18: Winning: How digital communications can work for you

18

The  main  social  media  landscape  

Page 19: Winning: How digital communications can work for you

Who’s  winning/losing

19

Page 20: Winning: How digital communications can work for you

So  what  do  we  do?  

20

Page 21: Winning: How digital communications can work for you

21

Page 22: Winning: How digital communications can work for you

Listen.Learn.  Engage.  Adapt.  

22

Page 23: Winning: How digital communications can work for you

Listen  to  the  data.  Learn  from  it.  

23

Page 24: Winning: How digital communications can work for you

Social  data

24

Page 25: Winning: How digital communications can work for you

SenOment

25

Page 27: Winning: How digital communications can work for you

Data  driven  applicaOons

27

Page 28: Winning: How digital communications can work for you

Engage.  In  real  Ome.  With  real  people.

28

Page 29: Winning: How digital communications can work for you

29

Snapchat

Page 30: Winning: How digital communications can work for you

30

Real  Ome  engagement

Page 31: Winning: How digital communications can work for you

31

Page 32: Winning: How digital communications can work for you

32

Page 33: Winning: How digital communications can work for you

33

Page 34: Winning: How digital communications can work for you

34

Page 35: Winning: How digital communications can work for you

35

Data  and  real  Ome

Page 36: Winning: How digital communications can work for you

36

Data  and  engagement

Page 37: Winning: How digital communications can work for you

Why  is  this  important?  

37

Page 38: Winning: How digital communications can work for you

Engage  on  mobile.

38

Page 39: Winning: How digital communications can work for you

Messaging

39

Page 40: Winning: How digital communications can work for you

WhatsApp

40

Page 41: Winning: How digital communications can work for you

The  compeOOon

41

Page 42: Winning: How digital communications can work for you

How  these  are  being  used?  

42

Page 43: Winning: How digital communications can work for you

Mobile  ads  -­‐  the  future  is  less  annoying

43

Page 44: Winning: How digital communications can work for you

So  what  do  we  do?  

44

Page 45: Winning: How digital communications can work for you

Listen  -­‐  what  are  people  saying?  Learn  -­‐  where  are  they  saying  it?

Engage  -­‐  what  can  you  say  and  when?Adapt  -­‐  how  can  you  do  things  beTer?

45

Page 46: Winning: How digital communications can work for you

QuesOons

46