WineDirect Shipping Presentation for the DTC Roadshow
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Transcript of WineDirect Shipping Presentation for the DTC Roadshow
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8/14/2019 WineDirect Shipping Presentation for the DTC Roadshow
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Three Trends in Modern
eCommerce
and their effect on consumer expectations and
your fulfillment operations.
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Boy, Amazon and Zappos are
really messing things up for all of
us!
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Customization
Fast Shipping
Free Shipping
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Customization
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Proprietary and Confidential
Do not distribute
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11% more
per shipment
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Vin65 User Choice Clubs
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Flexible Delivery Options
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Fast Shipping
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Proprietary and Confidential
Do not distribute
Actual Delivery Times:
Zappos.com- 2.0 daysNewegg.com- 2.3 days
HPShopping.com- 2.5 days
Amazon.com- 2.7 daysSonystyle.com- 2.8 days
Site listed:
4-5 days 4-7 days
5-7 days
3-5 days 5-7 days
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Proprietary and Confidential
Do not distribute
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2012 AcquiresKiva Systems
2013 20 newwarehouses
8 in CA, 4 inTX, 2 in NY
Metro
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PaperlessWarehouse
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CA wineries Geographically Disadvantaged
58% of US is
four or more
business
days.
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Solution: move product closer to
consumers
Proprietary and Confidential
Do not distribute
85% of US in
two days or
less.
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Four ways to accelerate your time to
delivery
1. Get your stuff closer to the customer.
2. Eliminate technical bottlenecks.
3. Work with provider to get later cutoff times.4. If you cant speed up, be clear about
delivery timesand beat them.
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Free Shipping
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2012: 90%
2009: 52%
2012: 90%
-practical eCommerce survey
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71% more
likely to buy
from retailers
that offerfree shipping.
Deloitte Consulting 2012 Holiday
Survey.
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$19.99 $21.99 $24.99 $29.99
20% off
Equivalent
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Customization
Fast Shipping
Free Shipping
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Four questions to ask about your
fulfillment process.
1. What are you doing to increase order accuracy?
2. What can we do to increase speed to delivery?
3. What can we do to control our shipping costs?4. What can you do to improve the availability and
timeliness of data for my consumers?
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[email protected] 603-4020
mailto:[email protected]:[email protected]
