Who Should I Refer? VA Primary Care/Behavioral Health Integration in Practice David Hunsinger, MD,...
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![Page 1: Who Should I Refer? VA Primary Care/Behavioral Health Integration in Practice David Hunsinger, MD, MSHA Medical Director Binghamton VA Outpatient Clinic.](https://reader030.fdocuments.us/reader030/viewer/2022032517/56649c8f5503460f94948345/html5/thumbnails/1.jpg)
Who Should I Refer?VA Primary Care/Behavioral
Health Integration in Practice
David Hunsinger, MD, MSHAMedical Director
Binghamton VA Outpatient Clinic
![Page 2: Who Should I Refer? VA Primary Care/Behavioral Health Integration in Practice David Hunsinger, MD, MSHA Medical Director Binghamton VA Outpatient Clinic.](https://reader030.fdocuments.us/reader030/viewer/2022032517/56649c8f5503460f94948345/html5/thumbnails/2.jpg)
OBJECTIVE
Over the course of this presentation, participants will begin to consider the
broad range of clinical situations in which involvement of a Behavioral Health
provider can prove helpful.
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KEY CHARACTERISTICS
• Co-located• Collaborative• Dedicated Behavioral Health (BH)
Provider with schedule flexibility• Warm Handoffs
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BENEFITS OF THE MODEL
Timely patient evaluation and assistance
![Page 5: Who Should I Refer? VA Primary Care/Behavioral Health Integration in Practice David Hunsinger, MD, MSHA Medical Director Binghamton VA Outpatient Clinic.](https://reader030.fdocuments.us/reader030/viewer/2022032517/56649c8f5503460f94948345/html5/thumbnails/5.jpg)
THERE’S NO TIME LIKE THE PRESENT….
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BENEFITS OF THE MODEL
Timely patient evaluation and assistance
• A continuation of the Primary Care encounter• Eliminates the potential for ‘no show’
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BENEFITS OF THE MODEL
Face to face introduction
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![Page 9: Who Should I Refer? VA Primary Care/Behavioral Health Integration in Practice David Hunsinger, MD, MSHA Medical Director Binghamton VA Outpatient Clinic.](https://reader030.fdocuments.us/reader030/viewer/2022032517/56649c8f5503460f94948345/html5/thumbnails/9.jpg)
BENEFITS OF THE MODEL
Face to face introduction• Lends legitimacy and credibility• Reduces patient anxiety about the meeting• More personal
![Page 10: Who Should I Refer? VA Primary Care/Behavioral Health Integration in Practice David Hunsinger, MD, MSHA Medical Director Binghamton VA Outpatient Clinic.](https://reader030.fdocuments.us/reader030/viewer/2022032517/56649c8f5503460f94948345/html5/thumbnails/10.jpg)
BENEFITS OF THE MODEL
Face to face introduction• Lends legitimacy and credibility• Reduces patient anxiety about the meeting• More personal
![Page 11: Who Should I Refer? VA Primary Care/Behavioral Health Integration in Practice David Hunsinger, MD, MSHA Medical Director Binghamton VA Outpatient Clinic.](https://reader030.fdocuments.us/reader030/viewer/2022032517/56649c8f5503460f94948345/html5/thumbnails/11.jpg)
BENEFITS OF THE MODEL
Reinforces ‘whole person’ focus
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Mind body connection by John Hersey
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TIP #1
Referrals are not just for Urgent Problems
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URGENT PROBLEMS
• Major depression• Anxiety• Grief reaction• Adjustment reaction• ‘crying in the office’
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TIP #2
Consider scripting your warm hand-off
intro
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WARM HAND-OFF
• “I work with someone whose job is to help
patient’s in situations like this. If you have a few minutes, I’d like to introduce you.”
• “We have someone who is a great resource for these things. Let me introduce you and you can get his/her card if you want to talk to someone about it.”
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WARM HAND-OFF
• “One of the members of your healthcare team
is _________. If you have a few minutes, I’d like to introduce you so he/she can tell you a little bit about what kind of help he/she can provide you.”
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TIP #3
Refer all positive Clinical Reminder
screens…….better yet, revise clinic flow to have
these patients seen automatically
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CLINICAL REMINDERS
• PHQ2/PHQ9 [depression]• PTSD screen• AUDIT-C [alcohol]• ?TBI screen
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TIP #4
Think PATIENT NEEDS not DIAGNOSES
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NEEDS NOT DIAGNOSES
• Establishing a healthy lifestyle• Behavior change• Tobacco and alcohol issues/concerns• Relationship stress• Job stress
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Establishing a healthy lifestyle
• Exercise• Healthy Diet• Sleep hygiene
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Exercise
• Cardiovascular conditioning affects many
health conditions• Promotes a sense of well-being• Relieves stress/tension/anxiety
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Healthy Diet
• Weight loss• Disease specific concerns• Patients considering MOVE• Patients unable to participate in MOVE
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Tobacco Use
• Individual coaching as an alternative to
QuitSmart
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Relationship issues
• Spouse/significant other• Children• Boss• Co-workers
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TIP #5
Healthcare is a team sport [especially in a PACT
environment]
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TEAM
• Talk to your PCMHI provider• Ask for suggestions about referrals• Invite him/her to huddles and team meeting
where patients are discussed
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TIP #6
Most people’s lives are impacted far more by
psychological, psychosocial, and behavioral issues than by
physical issues
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CONCLUSION
So………… refer early refer often!
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CONCLUSION
So………… warm hand-off early
warm hand-off often!