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8/8/2019 Nec Msha Brochure
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Community Quality Empowerment Opportunity Master o Science in Management
Healthcare AdministrationOnline
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Message rom the Dean 1
Program Overview 2
Learning Outcomes 3
Course Curriculum 4
Te Online NEC Experience 6
Five Levels o Support 7
Admission Requirements 8
uition and Fees 9
Frequently Asked Questions 10
About New England College 11
able o Contents
President o New England College
Michele Perkins, Ed.D.
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1Community Quality Empowerment amazeyourself transformyourworldOpportunity
Message rom the
Dean
I am pleased to welcome you to the Master of Science in Management - Healthcare Administration - Online (MSHA)
program at New England College, one of the most forward-looking, relevant courses of study available in this area.
New England Colleges Master o Science in Management - Healthcare Administration - Online (MSHA) program providesstudents with proven leadership skills to meet the real challenges acing the dynamic healthcare industry. Te comprehensive
curriculum oers both quantitative and qualitative courses, all taught by aculty who have roots in management education and
the healthcare industry.
As a New England College MSHA student, you will acquire knowledge o how all the various sectors o the healthcare
industry work together to orm service organizations. In turn, you will be able to use that inormation to critically analyze
current practices and ormulate plans o action or improvement.
Our MSHA students and graduates are amazed at the level o convenience oered by this program. Online delivery o our
MSHA program is supported by our extraordinary 24/7 technical support system. Our online students are able to balance
home and work schedules with ease, with a manageable time commitment o 15 to 20 hours per week. Our s tudents are not
only able to retain their present jobs, but actually enhance them. As they learn new techniques in administration, students add
stature to their reputations, and their credentials.
Te MSHA program is geared toward advanced work in healthcare administration. Its immense value to your working lie
begins with the major decision you are about to make.
Please eel ree to call our Admissions Advisors or more inormation on the program, tuition, and nancial aid.
I look orward to welcoming you to New England College.
Sincerely,
Nelly Lejter, PhDDean o Graduate and Proessional Studies
New England College
School o Graduate and Proessional Studies
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Make a dierence in your community. Staycompetitive in your career. Learn rom healthcareleaders at New England College.
Te Master o Science in Management - Healthcare Administration - Online
(MSHA) program will provide you with a well-rounded management degree inhealthcare administration and prepare you or uture opportunities in various
healthcare institutions, hospitals, and long-term care acilities. Our students come
rom a variety o healthcare backgrounds: nurses, physicians, technicians and
administrators (CFOs and CIOs). You will examine topics such as managerial
economics in healthcare, marketing management in healthcare and organizational
communication, conict resolution, and negotiation.
Online, Convenient, Flexible
Te MSHA online program consists o nine courses or a total o 36 credit hours. You
can complete the program in less than two years. You will take two online, seven-week
courses per semester, ocusing on one course at a time. Tis course delivery method is
specically designed or working proessionals like you to make the most efcient use o
your time and to optimize your learning experience.
You can start the program six times per year in spring, summer, or all.
Program Overview
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An excellent way for an adult learner to pursue an advanced degree. The 24/7access made it the perfect solution for someone with a demanding job and
changing schedule.
Nancy Fiamingo,
MSHA Online Student
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Messagefromthe
VicePresident
3Community Quality Empowerment amazeyourself transformyourworldOpportunity
Find out or yoursel how New England Collegesqualitycurriculum can enrich your career.
New England Colleges Master o Science in Management - Healthcare
Administration - Online program is a specialized degree or healthcare
proessionals who want to advance to more senior management roles. Te
curriculum will challenge students to identiy and overcome obstacles to strategic
thinking, develop a ramework or creating strategic solutions, and acquire the
leadership skills that contribute to managing change and uncertainty in healthcare
organizations and their environments.
You will acquire the knowledge and skills, in leadership and managerial approaches
to marketing, economics, project management, and nance, to successully lead a
healthcare organization. In addition to exploring the business aspects o healthcare
administration, strategies or taking account o human aspects such as ethics,cultural diversity, negotiation and conict resolution, and leadership styles are also
examined. NECs goal is to provide the healthcare industry with graduates who
understand the big picture in this growing sector.
A great institution to consider if you want to get an online
advanced degree. Every class touched on something that was
helpful to me in at least some way. It helped to open my eyes
to better management ideas and skills and provided me with
information to make me a better person, manager and help my
staff improve themselves as well.
The structure of this program kept me interested and wanting
to work and I enjoyed working with all of the students and NEC
faculty and staff I have come into contact with along the way. My
immediate supervisor has told me that he sees improvement in
managing of my staff.
Michael Miller,
MSHA Online
Student
Learning Outcomes
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Message rom the
Vice President
Course Curriculum
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NECs curriculum empowers graduatesto achieve their cherished lielonglearning goals.
Te Master o Science in Management - Healthcare Administration
- Online program consists o nine courses or a total o 36 credit hours.
You will begin the program with core courses and then progress into
concentration courses that ocus on your area o interest. At the end o the
program, you will use the skills learned within the program in a practical
problem-solving Capstone Project.
Below is a listing o the core courses, concentration courses, and the
Capstone project:
Organization Management and Leadership 4 credits
Tis course combines theory and practice by encouraging students to
learn traditional and contemporary leadership theories and apply them in
analyzing the behavior o leaders, colleagues, and subordinates. Trough
a variety o readings, cases, and exercises, students will examine eective
leadership models. opics include the evolution o leadership; the roles o
strategy and vision in transormational change; the development o leaders;
the leadership responsibilities o creating eective teams, organizations,
and cultures; the exploration o dierent leadership styles; and current
popular approaches to leadership theory.
Managing Projects in Organizations 4 credits
Tis course denes the terminology o project management, and describes
the stages o the project lie cycle. Students are introduced to the
underlying principles and various techniques or managing new programs
and projects. Tis course presents an overview o managing a project rom
start to nish. Students will examine project organizational structure, work
breakdown, scheduling, budgeting, costing, resource allocation, and human
resource considerations throughout the project process. opics include
the management o human resources and team building; planning and
control; scope management; time and cost management; quality and risk
management; and technical tools, including GAN and PER charting.
Issues in Ethics or Healthcare 4 credits
Tis course explores and analyzes the interrelationships among
stakeholders in the healthcare industry. Te moral implications o the
healthcare organization and its decisions are explored with respect to their
social eects, and to the tension that exists between achieving desirable
outcomes and attending to the means by which they are achieved.
opics include theories o morality; analysis o ethical decision-making;
interaction and confict among personal, proessional, and organizational
values; the eect o cultural diversity on individual and group values;
current issues; and the impact o ethical considerations on healthcare
organizations. Te roles o individual and collective choice in the
management o competitive environments and organizational positions on
contemporary moral issues are also examined.
Managerial Accounting and Finance or Leadership 4 credits
Tis course equips students to more eectively and ethically lead and
infuence in situations where nancial issues play a key role, with
particular attention to public scal management. Tis course serves as an
introduction to the concepts and principles o nancial management and
managerial accounting, ocusing on the development and use o budgets
or planning and control, demonstrating accountability, and establishing
priorities within an organization. Students will explore the tools and
techniques available to maximize the use o scarce resources, and the
implications o public unding and cost accounting or programs and
initiatives within the organization.
Strategic Planning and Policy or Healthcare 4 credits
Tis course will examine the process o strategic planning. Organizations
are undergoing a series o revolutionary changes, including vertical
integration, horizontal consolidation, strategic alliances and joint ventures,
entrepreneurial startups, and development o specialized niche networks.
Tis course will critically examine these changes, and discuss the various
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Messagefromthe
VicePresident
Course Curriculum
5Community Quality Empowerment amazeyourself transformyourworldOpportunity
strategic decisions and managerial skills needed to conront them in a
variety o orms in organizations. Te primary ocus o the course is on
the strategy o the business unit - which is the oundational level or
competitive analysis - and an analysis o the issues central to the rms
short-term and long-term competitive success. Using a combination o
case studies and industry eld research, students will assume the roles
o key decision-makers and/or advisors in analyzing these issues and
oering recommendations or strategic change.
Managerial Economics or Healthcare 4 credits
Tis course develops the students capacity to analyze the economic
environment in which a healthcare organization operates. Te ocus is
on understanding the constraints the environment places on its goals,
and how these constraints may change with time. Students learn how to
apply economic reasoning to internal decision-making and public policy
issues aecting the healthcare sector. Students will examine a variety o
skills required in managing healthcare organizations in light o economic
realities, including activity-based costing, cost estimation, relevant costs,
and pricing policies.
Marketing Management in Healthcare and Service 4 credits
Tis course introduces undamental marketing principles and
dierentiates issues specic to service industries, health organizations,
and undraising structures. Students will develop a oundational
knowledge o marketing concepts and practices, marketing decision-
making and techniques, and sources o nancial support and strategies
or their development. Focus is on practical application o marketing
knowledge and skills in healthcare and service environments.
Organizational Communications, Confict Resolution and Negotiations
4 credits
Tis course explores the psychological contract in the many orms
possible among individuals and groups, rom the perspective o exercising
leadership in the management o these relationships. Students study
group ormation and development, as well as the intricacies o coaching,
mentoring, and confict resolution. Te impact o organizational behavior
on leadership eectiveness is explored. Organizational communication,
including ormal and inormal communication, is analyzed to determine
the relationship between communication and organizational satisaction
and eectiveness. opics include preparing or a negotiation; understanding
individual preerences; identiying ethical and cross-cultural issues; and
determining when and how to util ize available outside resources. Students
assess the importance o coaching and open communication when
inspiring individuals to overcome barriers to peak perormance.
Masters Capstone Project 4 credits
In this summative course in the program, each student will undertake
a major investigation o a signicant leadership and management
challenge. Students propose either a public policy initiative or an
organizational change or innovation that is responsive to an issue they
have identied. In the process o researching the problem and proposing
an evidence-based solution or improvement, students integrate principles,
theories, and methods learned in required program courses.
Students may enroll in a non-credit sel-study Proposal Development
course, whenever and as oten as they wish. Te Proposal Development
course guides them in writing an approvable proposal. Once the proposal
is approved and students have completed all other courses in their
program, they may enroll in the Capstone course. During this nal
course in the program, students will gather and analyze their research,
and create a viable strategic plan or implementing their project.
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Te Online
NEC Experience
1.866.817.2226 Ext. 3501 (U.S./Canada) H +1.647.723.6680 Ext. 3501 (International)6
Students have an opportunitytoexcel academically.
New England College (NEC) has a rich tradition o academic
excellence. Our online programs are designed or proessionals who
have already achieved success in their careers and who want to enrich
their knowledge with advanced study.
We understand how important it is to be able to pursue a graduate
degree without disrupting your career or uprooting your amily.
NECs online programs satisy those needs, while delivering a highly
respected online degree that is as demanding and rewarding as our
traditional on-campus programs.
Te Convenience o Learning Online
Online learning can be even more satisying than traditional classroom
learning because it ocuses on you. You learn rom the convenience o
your home or ofce, at the time o day that suits you, while maintaining
communication with aculty and ellow students. Here are some
examples o the many benets o e-Learning:
Flexible scheduling
e-Learning is designed or busy proessionals like you. You plan your
study time around your schedule, and work at your own pace. Te
program is based on an innovative, asynchronous model, so there is
no need to disrupt your work and amily lie. Your instructor lays out
the course in a detailed schedule, so you know what to expect and
how to prepare.
Accessible resources
All printed materials and textbooks are conveniently delivered to you
beore the start o each seminar. Our extensive online library and
resource center is available 24 hours a day, 7 days a week, all year long.
Many students report that using the online library is easier and more
convenient than visiting a traditional bricks-and-mortar library.
Immediate responsesWith just a click, you can send questions or requests to proessors, ellow
students, and program managers. Our aculty and sta will respond
within 24 hours.
Intimate classes
We utilize a cohort system, whereby you progress through the program
with a small group o 12 to 15 ellow students. Tis system ensures that
you are part o a community o your peers, a community that provides
support, challenges your abilities, and encourages discussion.
Individual attention
Because the virtual class size is so small, you will receive individual
attention rom your proessors. Tey are experienced proessionals who
are also highly trained in online instruction. Your instructor also serves
as a group acilitator, who develops you and your classmates into a
learning community eager to engage in discussions o current issues and
realistic scenarios.
The course organization was superb. I also enjoy
the incredible skills from facilitators that kept peer
interaction always at a professional level.
Jean DeSueza, MD
MSHA Online Student
Mfh
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MessagefromtheVicePresident
Five
Levels o Support
7Community Quality Empowerment amazeyourself transformyourworldOpportunity
Student
Services
Advisor
Admissions
Advisor
Facilitator
Faculty
Technical
Support
Te NEC community is committed to oeringpersonal support and attention to each student.
Helping our Masters Degree candidates is the goal o each member o
the New England College online learning team. We are here to help you every
step o the way by providing you with:
1. Your own personal Admissions Advisor2. Your own personal Student Services Advisor
3. Your own personal Facilitator
4. Te Universitys most highly regarded Faculty
5. Helpul Liveechnical Support. You will be able to talk with a highly
qualied proessional technician whose goal is to provide you with helpul
riendly advice on resolving your hardware and sotware issues.
Tis program has been structured or those seeking both challenging graduate
studies and the tools needed by legal and nancial services proessionals. Integral
to this degree is the online collaboration among you, your small group and
instructor, and the outstanding New England College aculty members rom the
privacy and convenience o your home or ofce.
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Giving you the opportunityto ulll your goals.
Admission to New England College is based on individual potential, not test
scores. Our objective is to help all students achieve their educational goals by
providing counseling rom admission to graduation.
o be considered or admission, applicants must meet the ollowing criteria:
HBachelors degree rom a college or university in the United States, accreditedby one o the six regional accrediting bodies;
H Depending on your undergraduate course o study, prerequisite coursesmay be required;
H OEFL: Students or whom English is not their rst language require a
OEFL score o 550 (213 computer version) or above.
In addition to the basic requirements, applicants must submit the ollowing:
H Completed and signed application orm;
H An application ee o $90 US payable to New England College;H Ofcial transcript(s) o al l post-secondary institutions attended;
H Current resume;
H Personal statement describing your background, experience, and actors that
have led to the decision to pursue a graduate program;
H wo letters o recommendation attesting to proessional abilities and
qualication or graduate study.
Admission Requirements
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I am in a better position to compete for administrative
positions in the healthcare feld. I also have a greater
understanding of budgeting, capital investments, and
other HR functions.
Anne Ricketts,
MSHA Online Student
Messagefromthe
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Messagefromthe
VicePresident
uition and Fees
9Community Quality Empowerment amazeyourself transformyourworldOpportunity
Giving you the opportunityto advance with relevant,practical and aordable education.
Te tuition ee consists o the ollowing components:
H Non-reundable registration ee
H Course tuition
Cost o books is not included in the course tuition. All prices aresubject to change.
For the most updated inormation on tuition ees, please contact an
Admissions Advisor.
Financial Aid
Te ability to pay or your education is an important consideration. Our AdmissionsOfce can assist you in exploring alternative nancing options. I you are a resident
o the United States and want to apply or nancial aid, please complete a Free
Application or Federal Student Aid (FAFSA), which can be obtained rom the
FAFSA website atwww.fafsa.ed.gov. Students may be eligible or a range o loans
available specically or graduate study and are encouraged to apply. Financial aid
eligibility is renewed each year, and revisions or adjustments are made to ensure that
aid eligibility is proportionate with each amilys nancial circumstances.
Employer Sponsored uition Assistance
Many organizations oer employee tuition assistance and, in some cases, cover
100 percent o tuition costs. Programs and policies vary among employers.
Consult your Human Resources department to learn more about employer
tuition assistance at your organization.
Message rom the
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Message rom the
Vice PresidentFrequently
Asked Questions
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We are here to support you and answer all yourquestions rom enrollment to graduation.
How is NEC accredited?
NEC is accredited by the New England
Association o Schools and Colleges.
For more inormation,
visitwww.neasc.org.
Is the online graduate degree any
dierent rom degrees earned on
campus at New England College?
No. You wil l receive the same degree
and your diploma is the same as
students on-campus diplomas.
How many credits and courses do I
take each semester?
Tere are six terms per year with one
course oered per term. Each course is
worth our credit hours.
How much does the online graduate
programs cost?
Te online graduate programs arecompetitively priced. For more
inormation, please contact our
Admissions Advisors.
How much time is required or the
online graduate programs?
Te online graduate programs are
designed or working proessionals with
demands o work and home. Most
students require 15 to 20 hours o study
per week. Your instructor will help
keep you on track and your cohort will
be a tremendous source o support.
Do I need to take the GRE, GMA or
other standardized tests?
No. Standardized tests are not requiredor entry into the online graduate
programs. Admission is based on
your experience and proessional
accomplishments.
Do you accept transer credits?
We will assess transer credits that
may reduce the total number o credits
required to complete the program,up to six credits. Tis will be done on
a case-by-case basis. New England
College (NEC) does not grant credit
or work experience.
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646_NEC_MSM_HA_BRO_2010_08
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el: 1.866.817.2226 Ext. 3501 (U.S./Canada)+1.647.723.6680 Ext. 3501 (International)
Email: [email protected]
Web: www.online.nec.edu
Mail: New England CollegeSchool o Graduate and Proessional Studies98 Bridge StreetHenniker, NH 03242
Master o Science in Management
Healthcare AdministrationOnline