What It Takes to Make Social Successful
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What It Takes to Make Social Successful CHRISTIAN BUCKLEY CHIEF EVANGELIST @METALOGIX
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A review of the technical and cultural issues surrounding a successful deployment and adoption of a social collaboration solution, from a SharePoint and Yammer perspective.
Transcript of What It Takes to Make Social Successful
What It Takes to Make Social SuccessfulCHRISTIAN BUCKLEY
CHIEF EVANGELIST @METALOGIX
Christian BuckleyChief Evangelist & SharePoint MVP
Metalogix
www.buckleyplanet.com
@buckleyplanet
Our Continuing Mission:Improve the use and performance of Enterprise Content topower knowledge sharing and collaboration.
14,000+ customer license shipped
Fastest and Largest growing ISV.
Complete & Best-of-Breed SharePoint Infrastructure Management Suite
We are committed to your Success with SharePoint
Best of Breed Content Infrastructure Management Suite
• Provide single source delivery of complete suite of best-in-class SharePoint technology
• Now offering the industry’s premier SharePoint governance, backup and monitoring.
• Deliver world-class live 24x7 support to our customers
• Over 14,000 customers in 86 countries on 7 continents
• The fastest growing SharePoint-focused Independent Software Vendor (ISV) in the world
Single Source to Deploy, Operate, and Protect SharePoint
How do you use social today?
Ground-Level View ofSharePoint Social
You
So does she
Him too
As she posts…
Everyone following her gets notified
Write
Read
The micro-feed enables users to
Participate in conversations by posting comments and replies
Post pictures and links
Use tags (starting with the # symbol) to define keywords that users can follow and search for
Use mentions (starting with the @ symbol) to tag users in posts and replies
Indicate agreement with comments and replies by clicking Like.
Follow people, documents, sites, and tags to customize their feed
Office 365 has all these capabilities too, btw.
Image borrowed from the SharePoint 911 team at Rackspace
Image borrowed from the ShareThePoint.com site
My Day in Social
demo
Its about People, Process and Technology
It’s about solving a business problem – but with an understanding of your cultural needs
Social is more than just technology
How people are using social:
• Innovation
• Find an Expert
• Sharing
• Discussions
• Knowledgebase
• Ad hoc collaboration
• Rich media sharing
• Anywhere access
Roadmap to Success
Successful social deployments take more than just the latest software or service Technology
Cultural fit
Training
Nurturing
Business alignment
Power users
Executive buy in
What can I do to make social successful
in my organization?
Make sure you have executive participation
Align with business activities
Determine (and enforce) the right home for content and conversations
Invite people to participate, continually
Make it part of the corporate culture
Provide the metrics
Help develop, and surround yourself with, power users
The SharePoint and Yammer Roadmap
Yammer + SharePoint Roadmap
Today
Option to replace SharePoint Newsfeed with Yammer
Yammer app for SharePoint
SharePoint 2013 on-premises guidance
Tomorrow
New User Experience
Document conversations
Office 365 Single sign-on
Future
External Communication
Email integration
Enhanced messaging
For more of a dev perspective with detail on APIs, read Beyond Social by Adis Jugo
Conversations are stored in a Content Database in Micro-feed-type lists, and the rest, such as tags, etc., are in a User Profile Social Database
Extending via APIs
• Client-side
o CSMO: Managed C#, Silverlight
o Mobility API: Windows Phone
o JavaScript Object model (JSOM)
o REST / Odata
• Server-side
o Server Object Model
