What is The Cost of a Bad Sales Experience?

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What is the impact of a bad sales meeting? How does perception differ between the Sales and Marketing departments? For B2B sales organizations, 60% of the time it means lost opportunities and lengthened sales cycles. Most notably, a bad meeting results in lost revenue a whopping 72% of the time! Oftentimes, this loss isn't just temporary. According to the report by Demand Metric, 70% of the time it takes months to years to restore relationships after a bad sales meeting. To download the full report, go to http://content.showpad.com/metricsofbadsalesinteractions

Transcript of What is The Cost of a Bad Sales Experience?

Page 1: What is The Cost of a Bad Sales Experience?

A new study by Showpad and Demand Metric of 244 sales and marketing professionals reveals the true impact of a bad sales experience, and how disconnects between sales and marketing can negatively affect sales.

WHAT IS THE COST OF ABad Sales Experience?

Page 2: What is The Cost of a Bad Sales Experience?

of respondents regularly have bad sales meetings

60%

of bad sales experiences result in loss of revenue

HAPPENS OFTEN LOST REVENUE LONG ROAD TO RECOVERY

of respondents need a minimum of 3 months to

reopen a sales conversation

70%72% $

The Impact of a Bad Sales Meeting

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SALES SAYS... MARKETING SAYS...

MARKETING LACKS:

• customer insight

• sales process understanding

• alignment with Sales

SALES LACKS:

• empowerment to negotiate

• responsiveness

• alignment with Marketing

Sales & Marketing are Out of Sync

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76%64%

NOT EFFECTIVE VERY EFFECTIVE

and Collateral Effectiveness is Debated

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Let's end CONTENT STRUGGLE and provide ACTIONABLE INSIGHTS to make

Sales and Marketing Work Better Together.

but Collaboration Increases Revenue