What if You Lost your Customer Data? Practices and … · Protect email for both inbound and...

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Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive Download slides at: http://www.nfib.com/securitydeck What if You Lost your Customer Data? Best Practices and Tips to Protect Your Small Business Susie Spencer Sr. Product Marketing Manager

Transcript of What if You Lost your Customer Data? Practices and … · Protect email for both inbound and...

Page 1: What if You Lost your Customer Data? Practices and … · Protect email for both inbound and outbound ... What if You Lost your Customer Data? Best Practices and Tips to Protect Your

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What if You Lost your Customer Data?Best Practices and Tips to Protect Your 

Small Business

Susie SpencerSr. Product Marketing Manager

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Meet our Speaker

Susie SpencerSr. Product Marketing Manager

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Agenda

Your Business is at Risk. Protect it Completely.

Small Business Risk Landscape 1

Potential Impact to Your Business2

Tips for Complete Protection3

How Symantec Can Help4

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Personal and Business = One World

Connecting Connecting EverywhereEverywhere

MobilityMobility

Employees

Custom

ersSociety

CollaborationCollaboration Part

ners

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Types of Information at Risk

Consumer   /   SOHOSmall Busi

ness

Enterp

rise

Identity Theft 

Business Critical 

Information

Intellectual Property

Medium B

usiness

Payroll

Credit CardData

Patient Info

Design Docs

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The Headlines Tell the Story

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Where the Risk is Coming From

37% of SMBs have no server backup 

solution6

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Despite Warnings, Most SMBs Still Not Prepared

• 50% don’t have a disaster preparedness plan

– 14% have no plans to create a plan

– 36% intend to create a plan in the future

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…from rising costs to store and manage your 

information

… from data loss, downtime or disaster

Is Your Business Protected?

… from internal and external threats

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Potential Impact to Your Business

• Outages are expensive:  $12,500 per day

• Severe business disruption– 42% were down 8 hours or more in duration

– 44% of businesses have temporarily shut down due to a disaster (up 16% YoY)

• Lost customers– 60% of customers said it damaged their company reputation

– 54% of customers have switched vendors due to unreliable computing systems (up  12% YoY)

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Of Course SMBs Know Better, But They 

Are Too Often Focused On Business 

Opportunities Outside The Company To 

Pay Attention To The Risks They Are 

Taking Right At Home.

Ray Boggs

VP of SMB research at IDC 

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Top 5 Information Protection Tips

The front door is locked – what about the company info?

Always on the go?  Don’t forget endpoint protection

The office is flooded – is your information backed up?

Don’t put up with “junk” email

The importance of a good education

111222333444555

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Technical Recommendations 

Identify data and systems to protect 

Implement protection beyond anti‐virus

Protect email for both inbound and outbound

Schedule automated backup 

Consider off‐site backup strategy

111222333444555

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Why Symantec Solutions for Small Business

Right Protection Right Price For Your Growing Business

…complete protection you can trust.

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The Right Protection

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Right Price

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Designed for Your Growing Business

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5users

100 users

25users

50users

Small Business Protection Guide

Your Business is at Risk. Protect it Completely.

• SPS Small Business Edition (SEP or SEP SBE), PLUS:

• Backup and recovery for servers, desktops and laptops

• Data loss prevention and outbound content filtering at the gateway

Symantec™ Protection Suite Advanced Business Edition

Data and system protection

• SEP SBE, PLUS:

• Backup and recovery (desktops and laptops)

• Messaging Security

Symantec™ Protection Suite Small Business Edition

Cost‐conscious

• AV Is Not Enough• AV, AS, FW, IPS 

Symantec™ Endpoint Protection Small Business Edition

10 Seats25 Seats

50 Seats

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Filling Your Needs As Your Business Grows

ArchivingCompliance /Compliance /RegulationsRegulations

VirtualizationVirtualization Data Loss Prevention

CloudCloud

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Putting Symantec Solutions to Work

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With Symantec products, we’re able to 

reduce the number of hours we spend on 

unproductive tasks, which contributes 

directly to the bottom line.

Joe Kennedy, President

J.A. Kennedy Real Estate Company

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Next Steps – Educate, Evaluate and Engage

http://go.symantec.com/small‐business

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Why Symantec for Small Business

• Complete and extensive portfolio of small business protection solutions available

• Award‐winning products that are designed for small business budgets and users

• Trusted Technology – 26 years of protecting the world’s systems and information

• Comprehensive and up‐to‐date protection against the latest threats

• Market leadership in both security and data protection

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Your Business is At Risk. Protect it Completely.

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Additional Resources

NFIB Internet Security Resource Centerhttp://www.nfib.com/business‐resources/security

5 Steps to Iron‐Clad Data Securityhttp://www.nfib.com/business‐resources/business‐resources‐item?cmsid=46796

Protecting Your Small Business Against Data Thefthttp://www.nfib.com/business‐resources/business‐resources‐item?cmsid=45069

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Appendix: What’s in Advanced Business Edition?

•Endpoint Security• Symantec Endpoint Protection• Symantec Endpoint Protection Small Business Edition• Symantec Endpoint Protection for Mac (NEW)• Symantec AntiVirus for Mac

•Messaging Security • Symantec Brightmail Gateway• Symantec Mail Security for Microsoft Exchange• Symantec Premium AntiSpam

•Backup and Recovery• Symantec Backup Exec System Recovery Server Edition (NEW!)

• Symantec Backup Exec System Recovery Desktop Edition 

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Appendix: Symantec Protection Suite SMB Family

Information Protection for Business Continuity

System Protection for Business Defense

PREMIUM MAIL SECURITY

CENTRALIZED MANAGEMENT

MOBILE SECURITY

Protection for Sophisticated IT

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Appendix: What’s The Difference?

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Virtualize with Confidence

Protect More, Store Less, Save MoreProtect More, Store Less, Save More

Unified Archiving

Appendix: Backup Exec 2010

DeduplicationEverywhere

Virtual ServersVirtual Servers

VMware/HyperVMware/Hyper‐‐VV

Branch office

Branch officeBranch office

Main office

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Appendix: Backup Exec 2010 Protect More – Store Less – Save More

NEW Deduplication Option

•Storage and Cost Savings•Operational Simplicity

•Adaptable To Your Environment

NEW Archiving Options (Exchange and File Servers)

•Easily Automate Savings

•Reduce Backup Management Resources

•Optimize Exchange and  File Server Performance

New Platform Support

•NEW Windows 2008 R2, 2008 R2 Hyper‐V  and Windows 7 support

•NEW Exchange 2010 support

•NEW VMware vSphere 4.0 support

•NEW Lotus Domino 8.5 support

•Enhanced Enterprise Vault protection•NEW Virtual Tape Library licensing

•Backup Exec Infrastructure Manager*

Enhanced VMware and Hyper‐V Agents 

•First‐to‐Market Granular Recovery for Applications

•Protect the Latest Environments

•Deduplicate VMware  and Hyper‐V Backups

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Appendix: Why Backup Exec™ System Recovery?

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Appendix: Complete System Recovery In Minutes

System

Offsite CopyFTP Server

Internet

System

System

Dissimilar Hardware

NAS / SAN Device SCSI, SATA, SAS USB / Firewire Flash Memory DVD/Blu‐ray 

Protected Server

RecoveryPoint

Virtual Server

System

VirtualFile

(*.VMDK)(*.VHD)

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What if You Lost your Customer Data?Best Practices and Tips to Protect Your 

Small Business