What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)

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Transcript of What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)

Page 1: What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)
Page 2: What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)
Page 3: What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)
Page 4: What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)
Page 5: What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)
Page 6: What does the Contact Centre and Call Centre industry look like in 2016? (EvaluAgent infographic)

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