What Does it Mean to Be a Front Desk Employee Round-table by Robert Maconi

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Transcript of What Does it Mean to Be a Front Desk Employee Round-table by Robert Maconi

Page 1: What Does it Mean to Be a Front Desk Employee Round-table by Robert Maconi

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Page 2: What Does it Mean to Be a Front Desk Employee Round-table by Robert Maconi

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What Does It Mean To Be a Front Desk Employee?

with Robert Maconi

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Robert Maconi18 Year Salon Owner

VP of Enterprise SalesMillennium Systems International

YOUR PRESENTER

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 EACH ROUND TABLE HAS 3 TOPICS

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7 MINUTES MAX ARE TO BE SPENT ON EACH TOPIC

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EACH TABLE WILL ELECT A “SCRIBE” TO WRITE ALL IDEAS, AND A

“SPOKESPERSON” TO CONVEY THEM INFRONT OF THE CLASS

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EACH GROUP’S SPOKESPERSON WILL SUMMARIZE THEIR KEY POINTS

FROM EACH TOPIC IN 5 MINUTES

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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:

Slideshare.net/TheMillenniumExperience2015

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LET’S GET STARTED:

OPEN YOUR ENVELOPES

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DAILY OPERATIONS

Topic One

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BUSINESS GROWTH

Topic Two

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CUSTOMER EXPERIENCE

Topic Three

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SPOKESPEOPLE – PLEASE SHARE YOUR GROUP’S KNOWLEDGE

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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:

Slideshare.net/TheMillenniumExperience2015

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