WELTEC | WHITIREIA | TWENTY EIGHTEEN student guide · WT A WTA 4 This guide provides useful...
26
WELTEC | WHITIREIA | TWENTY EIGHTEEN student guide
Transcript of WELTEC | WHITIREIA | TWENTY EIGHTEEN student guide · WT A WTA 4 This guide provides useful...
WELTEC | WHITIREIA | TWENTY EIGHTEEN
student guide
ContentsWelcome 3
Introduction 4
Enrolment 5
Rights and Responsibilities 7
Health and Safety 9
IT Services 10
Online Learning 13
Your Wellbeing and Health 14
Student Life 15
Student Support 19
Study and Learning Support 22
Student Voice 24
Looking Ahead 25
3WELTEC AND WHITIREIA
I am delighted to welcome you to WelTec and Whitireia. Polytechnic training is the pathway to an enormous range of satisfying and rewarding careers; careers that underpin New Zealand’s economy and support our society.
WelTec and Whitireia offer a wide range of programmes in the Wellington region and Auckland. All have been developed with industry to provide you with the knowledge, practical skills and hands-on experience required to prepare you for employment or further training.
At WelTec and Whitireia we have highly skilled teaching and support staff who work hard to ensure that you succeed as a student; staff will support you every step of the way. Our classes are small and we have a wide range of support services to ensure you achieve your study and career goals.
Thank you for considering the many study options available at WelTec and Whitireia in 2018.
Ngā mihi nui ki a koutou
Chris GoslingCHIEF EXECUTIVE WELTEC AND WHITIREIA
welcomeGreetings, Tena koutou katoa, Talofa lava, Malo e lelei, Kia Orana, Taloha ni, Fakalofa lahi atu, Bula Vinaka, Ni hao, Namaste, Konnichiwa.
4WELTEC AND WHITIREIA
This guide provides useful information about your learning journey with us, with contact details and links to more detailed information. A handy table with all the useful contact details is at the end.
Te Tiriti O WaitangiWelTec and Whitireia both acknowledge and practise a commitment to Te Tiriti o Waitangi. WelTec works in partnership with Te Runanganui o Te Atiawa, and Whitireia works in partnership with Ngāti Toa Rangatira.
For more detailed information:
› Taikura T1 Te Tiriti o Waitangi
INtroduction
5WELTEC AND WHITIREIA
Student ID and Contact DetailsYou will be issued with an ID card free of charge when you have been fully enrolled. You will need this card to access services such as printing, checking out library books and access to some student spaces, so please bring it with you whenever you come to a campus.
If you lose your ID card you can arrange for a new one, but there will be a small charge for the replacement.
If your contact details change, particularly your email address, please contact us immediately so that you do not miss out on any important notices.
enrolment
0800 944 847 [email protected]
0800 935 832 (0800 WELTEC)[email protected]
› Compulsory Student Services Fee
› Compulsory Student Services Fee
FinanceFEESWhen you have enrolled, you will receive an invoice for fees. You will need to pay your fees or make arrangements to pay before starting your course. Details about how to pay will be on the invoice.
If you are eligible for fees-free study, you will receive an invoice with a nil balance. If you believe that you are eligible but your invoice shows that there are fees to pay, it may be that the government processes are still to be completed. In this case, keep checking the www.feesfree.govt.nz website with your National Student Number.
For most other programmes you may apply through StudyLink for a student loan to pay your fees. Please make sure you apply early.
Contact us or come and see us on campus if you have any concerns or queries.
COMPULSORY STUDENT SERVICES FEEWelTec and Whitireia charge a Compulsory Student Services Fee to help fund the costs of delivering important services to students. This is included in your fees invoice.
› Scholarships
› Scholarships
SCHOLARSHIPSWelTec and Whitireia offer a variety of scholarships. The scholarships offer financial support to you so that you can complete your studies.
0800 944 [email protected]
› How to pay
0800 935 832 (0800 WELTEC)[email protected]
› How to pay
6WELTEC AND WHITIREIA
International StudentsThe International teams at WelTec and Whitireia are the first point-of-contact for all international students.
The friendly and welcoming staff will assist with enquiries, enrolments, student visa applications and other student support issues for international students. The team can help you arrange your homestays, orientation and welfare services. They organise a selection of social, cultural and recreational activities so you can experience and join in the New Zealand lifestyle.
FINANCESTUDY LINKIf you plan to pay your fees by Student Loan and/or apply for a Student Allowance, you need to apply online at www.studylink.govt.nz. The online application will help you work out what you are entitled to, and to apply.
What StudyLink Offers
• Student Loan: a loan to pay your fees, course costs and a weekly payment if you cannot get a Student Allowance.
• Student Allowance: a weekly payment that you do not need to pay back. You have to meet particular criteria to be eligible.
• Other assistance: the online application will work out if you are eligible for anything else (e.g. accommodation, disability, childcare).
Our Student Financial Advisors can help you with your StudyLink application.
0800 944 847 [email protected]
› Financial services
0800 935 832 (0800 WELTEC)[email protected]
› Financial services
Changing Your StudyIf you decide to change your course, you may do so within the first two weeks of your study. The exact time period depends on your course. You need to talk with your tutors and contact the enrolments team for a transfer form.
If you choose to withdraw from your course, you must do so before a certain date or you will be considered to have completed and failed the course. Check the website for the date for your course, and to see if you are eligible for a fees refund. Contact the enrolments team for advice and to complete a withdrawal form.
0800 944 [email protected]
› Changing Courses
› Withdrawal
0800 935 832 (0800 WELTEC)[email protected]
› Enrolment Changes
(04) 920 [email protected] Located: Main Hub, Petone
International Students
(04) 237 [email protected] Located: Information and Enrolment Centre, Porirua
International Students
Auckland(09) 379 [email protected] Located: Customer Services, Room 204
International Students
We abide by the NZ government › The Education (Pastoral Care of
International Students) Code of Practice 2016
7WELTEC AND WHITIREIA
RIGHTS AND RESPONSIBILITIESWelTec and Whitireia’s Responsibilities We are committed to providing a safe and positive learning and working environment for all students, so everyone can meet their learning goals. You can expect to be treated with fairness, dignity and respect by staff and other students. We will provide:
• Competent, professional and effective teaching, and relevant content
• Regular feedback and fair assessment
• Opportunity to give feedback on the teaching, programme and student experience
• A safe, secure and inclusive environment in which all staff and students can flourish and be valued
• Freedom from intimidation, violence, bullying, cyber-bullying, unreasonable disruption, unlawful discrimination, or any harassment
• Trustworthy handling and retention of personal confidential information
• Access to appropriate and sufficient learning spaces and resources
• Access to appropriate academic, health, welfare, cultural and pastoral support
• A safe, clean and healthy working environment
• Access to Regulations and Procedures that affect you
• Access to your student record
Your responsibilities Our commitment to you is based on the concept of Ako, a reciprocal relationship that is characterised by mutual respect, effort and responsibility. Learning happens together when we all engage in the journey. Therefore as a student, you are expected to:
• Take responsibility for your own behaviour
• Participate in your own learning, demonstrating academic integrity
• Respect the dignity and rights of all members of the community
• Respect the environment and property of students, staff, visitors and neighbours
• Not cause harm to any other person, either by something you do, or something that you fail to do
• Maintain privacy of any confidential information you may have access to
• Keep campus buildings and grounds smoke-free
• While on campus or involved in institutional activities, be free from the influence of non-prescription drugs and alcohol
8WELTEC AND WHITIREIA
Disciplinary Actions If you behave in a way that is inconsistent with your responsibilities as outlined above, including using material without referencing in your assignments, copying other’s work or knowingly letting others copy your work, then you will face disciplinary action from your School.
The first step for any misconduct is an informal discussion between the people involved. The majority of incidents are resolved at this stage.
The second step is a more formal process of meetings and investigations. It is likely that the outcome will require a change of behaviour from you, as well as assistance to make these changes.
If this does not resolve the issues, then further meetings will be held, and stronger sanctions may be applied. In the most serious cases, this can result in your enrolment being terminated.
Where a staff member considers that your behaviour is affecting the immediate safety and wellbeing of other students or staff, you can be asked to leave the class or the campus for 24 hours.
At all stages of the process, you as a student are entitled to representation, support and advice. You will be given opportunities to put your side of the story, and to appeal any decision.
(04) 237 3100 ext. [email protected]
› Student Hub
0800 935 832 (0800 WELTEC)[email protected]
› Support Services
For more detailed information:
› Taikura T2 R1 Our Commitment to Learning
› Taikura A1 R1 Academic Statute
› Taikura A4 P8 Academic Integrity
› Taikura A5 P3 Student Concerns and Complaints
› Taikura A5 P5 Student Conduct
› Taikura A5 R5 Student Rights and Responsibilities
Complaints ProceduresWhere you have a concern about a staff member or another student, we strongly encourage you to first discuss your concerns directly with that person. If that does not resolve the issue, you may wish to take it further by bringing it to the attention of a manager or finally making a formal complaint. You should seek advice from support staff about the processes involved and the options available to you. Support staff available to help you with this include Māori, Pacific or International support staff, and the student advocacy service.
WelTec/Whitireia complaints form: Complaints Form
(04) 237 3100 ext. [email protected]
› Student Hub
0800 935 832 (0800 WELTEC)[email protected]
› Support Services
9WELTEC AND WHITIREIA
HEALTH AND SAFETYSmoke Free CampusWe support a healthy work and study environment for all. Therefore all our campuses are smoke free. This means that no person is permitted to smoke on any WelTec and Whitireia campuses:
• In all buildings or parts of buildings that are under WelTec and Whitireia’s management
• On all WelTec and Whitireia’s land holdings and perimeters, including all car parks and green spaces
Emergency ProcessesWelTec and Whitireia staff are trained in emergency and disaster preparedness. Please follow all directions from staff to ensure safety regulations are met. Familiarise yourself with emergency exits, and any safety rules applied to the classrooms/workshops that you are working in. Always ensure that you dress practically and appropriately for your study environment, which includes the correct use of protective clothing (PPE) and equipment/machinery.
FIRE If you discover a fire, dial 111 and make your way to the emergency exit. Assemble in the designated area away from the building. Do not re-enter the building until it has been deemed safe by fire authorities and/or the Chief Warden/Floor Wardens. In the event of an evacuation, alert others, listen to and follow instructions, leave bulky items behind and exit the building via the emergency exits. During any emergency do not attempt to use the lifts and do not attempt to carry others down the stairs. Keep fire/smoke stop doors closed at all time.
NATURAL DISASTERSIn the event of an earthquake we advise you to drop, cover and hold. Following the incident, please follow directions from staff and evacuate to the nearest evacuation point.
ACCIDENTS, INCIDENTS AND NEAR MISSES If you need medical help for an accident or other emergency, report it immediately to a staff member who will take action. For any serious medical emergency, call 111 immediately. If you are on the Whitireia Porirua campus, send someone (or go yourself) to Kia Ngawari Health Centre (near the student hub) and ask for the nurse.
To report an accident, incident or a near miss, report it to a staff member who will use our online forms to report this further and escalate to the correct team.
0800 944 847 Located: Kia Ngawari, beside Student Hub
(04) 238 6236 (Porirua Security)
(04) 238 6205 (Afterhours Porirua Security)
027 223 6298 (Afterhours Porirua Security)
0800 935 832 (0800 WELTEC)
› Safety and Emergency Procedures
021 240 2077 (Petone Security)
021 289 0780 (Afterhours Petone Security)
021 289 0780 (Cuba St Security)
027 584 4331 (Afterhours Cuba St Security)
SECURITYWhile you are studying on a WelTec or Whitireia campus we want to ensure you are kept safe and secure. For this reason we provide on-site security that patrol the campuses day and night. If you feel that security team need to be contacted please do so on the numbers provided below.
YOUR RESPONSIBILITY FOR HEALTH AND SAFETY You have a responsibility to not cause harm to any other person, either by something you do, or something that you fail to do. If no instructions have been provided, remain calm and use your best judgment. If you have any questions or concerns don’t hesitate to let us know.
For more detailed information:
› Taikura B6.1 Health, Safety and Sustainability
› Taikura A5 R5 Student Rights and Responsibilities
10WELTEC AND WHITIREIA
IT SERVICES
Frequently Asked Questions (FAQ) guides are available at: ICT Services Information and Self-Help Guides.
You must use IT services at WelTec and Whitireia responsibly and appropriately. More detailed information can be found here:
› Taikura A5 R5 Student Rights and Responsibilities
If you have any difficulties, require assistance or have a query, please contact:
Learning Commons0800 141 121 [email protected] Located: Learning Commons, Petone Campus
ICT Services(04) 830 3150 [email protected] Located: ICT Services office, Between B&C Blocks
› ICT Services Information & Self-Help Guides
[email protected] Located: Student Services Customer Services Officer, Porirua Library
ICT Services(04) 830 3150 (ICT Services) [email protected] Located: ICT Services office, D307
› ICT Services Information & Self-Help Guides
Student Logins, Email and File Storage You will be given a computer login and a password and email account once you have accepted your offer of place on your programme. Please note the first time you login you will need to come into one of the campuses to do this.
EMAIL can be accessed through Moodle or through Office365 Online (see below). For more information see our Office365 Email for Students Article.
HOME DRIVES: All students get a Home drive (P:\) and it is the responsibility of the student to manage this space by deleting unwanted files. Students may also save data to a personal USB or Flash drive. Storage is also available through Office 365 Online (see below)
BE SECURE! Viruses and malicious software is capable of destroying your work, stealing your personal information, and disrupting your access to ICT services. Email and poor passwords are the main gateway... See our Security Information for some quick tips to help keep yourself safe!
These guides give step-by-step instructions for Logins, WiFi, Printing, Office365, Email, Security, File Systems, Mahara, Moodle and Turnitin.
WELTEC
WHITIREIA
Your login is: firstname.lastname001
Your Password is: WelTec followed by your Student ID, eg WelTec2154321
Email: Firstname.surname#@student.weltec.ac.nz
NOTE: where # is a number that you will be notified of on enrolment.firstname and lastname use up to the first 8 characters
Your login is: your StudentID Number, eg 20012345
Your Password is: your date of birth and your Student ID with a dash, eg ddmmyy-2154321
Email: [email protected]
WHAT YOU NEED TO LOG IN
11WELTEC AND WHITIREIA
WiFi on CampusWireless Internet Access is provided across all WelTec and Whitireia campuses for staff, students, and business partners. The wireless/WiFi "name" for each institution is:
• WelTec-BYOD for WelTec Campuses
• Whiti-BYOD for Whitireia Campuses
• Eduroam for Te Auaha
The login details for the Wireless are the same that you use for a computer.
Office 365 Online The software ‘Office 365 Education for Students’ (Office) is available for free to students who are enrolled at WelTec and Whitireia. Students can install Office on up to 5 PCs or Macs and mobile devices, including Android, iPad, and Windows phones and tablets. You can access Office 365 here, using your WelTec or Whitireia student email (see above): portal.office.com. Click here for Instructions on installing Office 365 on your devices.
Office 365 Online is the name for the Microsoft Office applications that can be accessed via the internet. Applications include Drive for file storage and Outlook for email. This means you can use email and store and access your work from anywhere with an internet connection. Students are provided with an Office 365 email. To access Office 365, you will need to log on to your student email (see above).
Printing, Photocopying and ScanningYou will have access to photocopying, scanning and printing facilities using Multi-Functional Devices (MFD) – Full information available here. MFDs are situated in various areas around each campus including each Campus library. WelTec and Whitireia use a system called SmartPrint. This will allow you to pick up your printing from any printer on that campus by using your Student ID card. SmartPrint is setup as the default printer on all student computers.
You are charged for photocopying and printing. Scanning is free of charge.
Black & White 5 cents 10 cents
Colour 15 cents 30 cents
Scanning free free
You can ‘top up’ the credit on your account at:
• Machines at Learning Commons at the WelTec Petone Campus and Te Kete Wānanga at the Porirua Campus
• The reception desk or helpdesk at other campuses
0800 935 832 (0800 WELTEC)[email protected]
0800 944 847 [email protected]
Auckland(09) 379 4666
12WELTEC AND WHITIREIA
Social MediaOUR SOCIAL MEDIA PAGESLike and Follow us on Social Media to catch the latest news, photos, videos and stories of what is happening and what our students and graduates are up to.
USING SOCIAL MEDIA RESPONSIBLYSome of your classes or programmes may have social media pages and groups. Using social media for your study can be beneficial, and we encourage and promote the positive aspects of social media, interconnectivity and shared learning.
It is important that you are courteous, responsible and respectful with the content you share and comments you make. This will ensure that everyone has a positive experience on your class social media pages and groups. Here are some tips on Net Etiquette that you can use to guide how you use or interact on social media.
You have a responsibility to not bully and discriminate any student or staff on WelTec or Whitireia affiliated social media communities. If you are responsible for or involved in the bullying or discrimination of any student or staff you may undergo disciplinary actions (see above).
If you are ever made to feel uncomfortable or have a complaint about content on a WelTec or Whitireia programme social media page or group, we encourage you to talk to a trusted tutor, a support services staff member or one of our advocacy services. If, after discussing the issue, you wish to make a complaint under the Terms and Conditions of use of the Digital Forums and the Harmful Digital Communications Act 2015 (HDCA) you can email:
facebook.com/WelTec
instagram.com/weltecnz
@WelTecNZ
facebook.com/Whitireia
instagram.com/whitireianz
@WhitireiaCampus
facebook.com/TeAuaha
instagram.com/teauaha
@TeAuaha
13WELTEC AND WHITIREIA
ONLINE LEARNINGMoodleWelTec and Whitireia supports your learning by blending practical training, classroom time and online learning. You can study some programmes partially or completely online, or enhance your study using Moodle, the online Learning Management System. This gives you flexibility and increases access to the information you need. Most WelTec and Whitireia courses have a Moodle or online presence.
WelTec Moodle
0800 141 121 (Learning Commons)
› online learning
Whitireia Moodle
0800 944 [email protected]
› online learning
› Ako Waharoa
14WELTEC AND WHITIREIA
YOUR WELLBEING AND HEALTH Health ServicesBeing a student can be stressful at times. For new students it can take time to settle in and adjust to a new environment. For any student, studying and student life brings its challenges and highs and lows. If life gets tough it’s important that you share what’s going on for you with people who you trust. This could be family, friends or a trusted health professional such as a doctor or counsellor. WelTec and Whitireia provide a wide range of support services including safe and professional health and welfare services and financial advice.
Vitae Counselling ServicesOur counselling services are provided by Vitae, a team of independent counsellors and psychologists located throughout New Zealand, who offer individual counselling programmes and trauma support for all enrolled students. This is a self-referral service providing up to three free counselling sessions. This service is available 24 hours, 7 days a week.
Prayer RoomsThere are prayer rooms on all our campuses. This is available to offer you a quiet, safe and peaceful space to pray.
There are many local healthcare providers in the area, including free health care services in some cases. WelTec doesn’t have any on-campus General Practitioner (GP) or nursing services. However we recommend that all students register with a GP/Healthcare provider of their own. For further advice and information on health services, including a list of affordable healthcare providers in your local area, contact a Student Advisor.
0800 935 832 (0800 WELTEC [email protected]
› Health Services
Kia Ngāwari Health Centre provides accessible, safe and professional health and welfare services to Whitireia students and staff during term time. All services are confidential. You can book free appointments with a health nurse and minimal cost appointments with a doctor and other health providers such as a physiotherapist, massage therapist and hearing therapist.
0800 944 847 [email protected]
› Health Services
AucklandIf you have any concerns for your wellbeing, contact the Student Support Coordinator.
09 379 [email protected]
Online Self-Referral Form 0508 664 981 (Vitae)
› WelTec Counselling Service
Online Self-Referral Form 0508 664 981 (Vitae)
› Whitireia Counselling Service
0800 944 847 [email protected]
0800 935 832 (0800 WELTEC)[email protected]
15WELTEC AND WHITIREIA
STUDENT LIFEFree Bus ServiceThere is a free bus service for all students enrolled in 2018. The service starts on 5 March, runs Monday to Friday during term time, and connects the Petone, Wellington City and Porirua campuses. To use the free bus service you must present your student ID card to the driver.
AccommodationSTUDENT ACCOMMODATIONWe offer student accommodation provided by 222 Willis Street, Wellington, CBD. They have a mix of studio, two and four bedroom flats, all fully-furnished and with their own kitchens and bathrooms. It’s self-catered so you have the freedom to eat when and what you want.
0800 944 847 [email protected]
› Free Bus Service
0800 944 847 [email protected]
› International Students Accommodation
0800 935 832 (0800 WELTEC)[email protected]
› Free Bus Service
0800 935 832 (0800 WELTEC)[email protected]
› International Students Accommodation
(04) 920 2769 [email protected]
› www.222willis.co.nz
HOMESTAYS (FOR INTERNATIONAL STUDENTS)Our international team can help you with different accommodation options like homestays, flatting (renting) by yourself or in small groups, and alternate hostel and temporary solutions.
We abide by the NZ government › Code of Practice for the Pastoral Care
of International Students.
TEMPORARY ACCOMMODATIONWe can support you to find temporary or emergency accommodation.
0800 944 847 [email protected]
0800 935 832 (0800 WELTEC)[email protected]
FINDING YOUR OWN ACCOMMODATIONThere are student noticeboards at all campuses where other students advertise for flatmates.
Some independent websites for finding flats and other accommodation are: www.trademe.co.nz and www.nzflatmates.co.nz
For more information about the rules around flatting and renting, see the New Zealand Tenancy Service www.tenancy.govt.nz
16WELTEC AND WHITIREIA
Cafés Our cafeterias provide hot and cold food and drinks at reasonable prices. You will also have access to microwave facilities to heat up your own food.
Student HubsTHE LEARNING COMMONS – WELTEC The Learning Commons at WelTec Petone can provide free advice for all students and refer you to the appropriate source of support. This is also a place to get involved with Student Connection groups (a student voice committee). You can put forward any ideas regarding teaching and learning to the student forum. You can also discuss any ideas you have for events and leave feedback regarding your experience at WelTec. In the Learning Commons you can use a computer to work on an assignment, have lunch, use the meeting rooms or use the resources at the library. Tea and coffee making facilities, as well as a vending machine are also available. There are also microwave facilities to heat up your own food.
STUDENT HUB – WHITIREIA The Student Hub at Whitireia Porirua provides free and independent advocacy and advice for all students. This is also a place to get involved in the Student Voice. You can put forward any ideas regarding teaching and learning, events or any feedback regarding your experience. At the Student Hub you can seek advice, support, advocacy, ask anything, relax, get a free hot drink, eat, browse second-hand clothes, grab a free book, get sports equipment, laminate or bind a presentation, use a computer or phone, or just come in and talk to someone. Tea and coffee making facilities, as well as a vending machine are also available. There are also microwave facilities to heat up your own food.
Study SpacesThere are common rooms and breakout spaces situated on all campuses which are available for students during the day. Each campus has designated study spaces, some of which include access to computers and power sockets. There are additional quiet study spaces situated in, or near the library areas. You also have the option to book quiet rooms for study and meetings via the Information/Help Desk at any campus.
COMPUTER ROOMS AND USE When you enrol you will be given access and log-ins to the computers and a variety of software. You will be expected to book the study rooms prior to use. Please use the computers and media responsibly (see the sections on Student Responsibilities and IT Services above).
COMMUNITY STUDY SPACES FOR MĀORI AND PASIFIKA STUDENTS
PoriruaAtrium Monday to Friday 7.30am – 2.00pm
Library Foyer Monday to Friday 8.30am – 2.00pm
AucklandStudent Common Room Monday to Friday 7.30am – 3.30pm
Petone CampusMain Hub Monday to Thursday 7.30am - 3.30pm
Friday 7.30am - 2.30pm
Located: Student Services Building beside the Atrium(04) 237 3100 ext. [email protected]
› Student Hub
WelTec Petone Pasifika Centre Come down to the friendly Pasifika Centre, which offers support for Pasifika students. Study, work on an assignment, hang out or take part in a tutorial. It’s a place where you can get the support you need. Our Pasifika Mentor is based at the Centre to support you in your learning journey.
Located: Main Hub, Petone Campus
0800 141 121 (Learning Commons)
Monday to Friday 7.00am – 11.00pm
Ako Ake is a meeting place for Māori and Pasifika students. This is a space, accessed by swipe card, where students can study, share information and relax. Free hot drinks are available.
Located: Ako Ake F014
Monday to Friday 7.00am – 11.00pm Saturday, Sunday 7.00am – 6.00pm
Located: Main Hub0800 935 832 (0800 WELTEC)[email protected]
› Support Services
Te Whare Āwhina is available for Māori students. It is a place where you’ll feel at home, and where you can get advice and assistance.
Located: 28 Kensington Avenue, Petone Campus
(04) 929 509 [email protected]
17WELTEC AND WHITIREIA
After-hours AccessYou will need your student ID cards and in some cases a swipe card in order to gain access to your campus after hours. Some campuses extend their hours to accommodate later study and late classes.
Gym We encourage you to keep fit as it will help you to stay healthy while studying. Dynamics Gym is available at subsidised rates to all students studying at WelTec. The gym features a separate cardio area with training machines and free weights, as well as a large variety of weight and strength training equipment. You can get all the information on membership pricing, opening hours, available classes and how to join on the WelTec website.
ChildcareRaising children while studying can be challenging. WelTec and Whitireia provide quality childcare on the Petone and Porirua campuses. Both providers offer the Ministry of Education ‘20 Hours ECE’ for 3-5 year olds, at no cost to you. Please contact the corresponding centre for bookings and fees.
Whitireia Afterhours Library: 5pm – 8pm on Mon - Thurs 9am – 12pm on Saturday
Ako Ake: Monday to Friday 7.00am – 11.00pm Saturday, Sunday 7.00am – 6.00pm
The Whitireia Polytechnic Bookshop, the Polyshop, is located in the Student Services Building at the Porirua Campus. At the Polyshop, text books and stationery are on sale as well as a dry-cleaning service and assignment binding service.
Located: Student Services Building (by the café), Porirua Campus
8.30am to 2.00 pm, Monday - Friday 0800 944 847
The Porirua Campus Child Care Centre provides care for children from birth to five years old. It provides an environment and curriculum that encourages children to be engaged and curious about their world through quality resources, group and individual learning and quality interactions.
Located: Tutu Place, off Wineera Drive, Porirua
7.45am to 5.00pm (04) 237 7842
› Whitireia Childcare Centre
Auckland Afterhours 5pm – 8pm on Mon - Thurs 10am – 1pm on Saturday
WelTec Afterhours5pm – 11pm on Weekdays 10am – 5pm on Weekends
WelTec’s Student Connection operate a Facebook page to buy and sell text books during term time.
› WelTec Student Connection Facebook Page
Te Whare Ako in Petone provides quality education and care for children aged between six months and five years. The early learning centre welcomes all children from the community, including those of WelTec students and staff.
Located: 9 - 11 Elizabeth Street, Petone
7.30am to 5.30pm 0800 935 832 or (04) 9202 407 [email protected]
› Te Whare Ako
Dynamics GymB Block, 21 Kensington Avenue, Petone Campus
0800 935 832 [email protected]
› Dynamics Gym
Text Books
18WELTEC AND WHITIREIA
Restaurants.
Located on the Whitireia Porirua campus, this training restaurant enables students to provide cáfe mornings, lunches, dinners and events throughout the academic year to paying customers.
Located: Whitireia Porirua Campus
0800 944 847 [email protected]
› Te Onepu Training Restaurants
WHITIREIA BEAUTY AND HAIR ON CAMPUS
Regular client days are offered once students have gained the skills required. Clients can enjoy a variety of treatments including facials, manicure, pedicure, waxing, makeup, hair colouring, foils and styling treatments. Days and times at all salons are subject to change, please ring or visit to confirm availability.
Beauty and Hair on Campus C400 Block
(04) 237 3135 (Beauty)
(04) 237 3124 (Hair)
› Beauty and Hair Whitireia Facebook
› Whitireia Beauty and Hairdressing Salons
For competitively priced delicious meals, you can visit WelTec’s Training Restaurant on Level 3 of the Hospitality Campus in Cuba Street, Wellington. The restaurant is fully licensed and open to the public for lunch and dinner on selected dates from mid-March.
Located: 52 Cuba Street, Wellington
0800 935 832 [email protected]
› WelTec Bistro 52
WELTEC CENTRESTAGE SALONIf you would like a trim, a new hairstyle or even a makeover WelTec has a hairdressing and beauty salon in Petone. From cuts to colours to “the works”, you can find competitive prices at WelTec’s Centrestage Salon.
Wellington CBD Te Kāhui Auaha, 15 Dixon Street, Wellington
Thursdays: 12.30pm-7.00pm (04) 931 6934
Petone 21 Kensington Avenue, Petone Thursdays: 12.30pm-7.00pm
(04) 920 2746 [email protected]
› WelTec Centrestage Salon
Hair and Beauty Salons
LEAPLEAP is Weltec and Whitireia’s new Student Leadership programme aimed at connecting students to industry and the local community by taking part in fun volunteering opportunities, leadership and career focused workshops and social activities. This is a flexible extra-curricula activity that can be completed around classes and your own schedule. The programme has been developed to support students to become more community minded and work ready. In order to successfully complete LEAP, students will have to complete at least 20 hours of voluntary work experience both on and off campus during their time with us. You will gain a certificate marking your achievement at the end of each year.
(04) 237 3100 ext. 3950 [email protected]
0800 141 121 [email protected]
19WELTEC AND WHITIREIA
STUDENT SUPPORT
Whitireia offers friendly advice and support across a range of areas that encompass educational, cultural, economic, social and personal wellbeing. Our Māori student support include:
• individual study and academic support• mentoring• financial planning advice• support with scholarship enquiries and applications• assistance with cultural and personal issues• support with Te Reo Māori me ōna tikanga
Located: F012, Ako Ake
(04) 237 3103 ext. 5127 [email protected]
Support to assist Māori students achieve successfully at WelTec is available from the Tamaiti Whangai team located in Te Whare Awhina, Kensington Ave, Petone. Services and support are wide and varied, and include mentoring support, advocacy, assistance with enrolment information, scholarship information, pathway planning including employment options and cultural and pastoral support.
Located: 28 Kensington Avenue, Petone Campus
(04) 929 509 [email protected]
Maori SuccessTēnā tatou katoa! We are committed to creating a welcoming and supportive environment for Māori students on all our campuses. Our support teams are available to help you make the most of your student experience.
20WELTEC AND WHITIREIA
PasifikaTalofa lava, Kia orana, Mālō e lelei, Fakaalofa lahi atu, Ni sa bula vinaka, Fakatalofa atu, Taloha ni, Kam na mauri, Gud de tru, Kaselehlie, Halo olgeta, Ia orana and warm Pasifika greetings!
Our Pacific student support teams will guide you through your studies and offer cultural support. They offer friendly advice and support across a range of areas that encompass educational, cultural, economic, social and personal wellbeing. The team is available to work with all Pacific students. Auckland and distance learners can receive support through phone or Skype.
Our support services include:
• individual and/or group academic and study support
• advocacy
• cultural support and understanding
• assistance with personal and academic issues
• locating and using the student study spaces
• access to student support services
• support with scholarship enquiries and applications
• financial planning advice
(04) 237 3103 ext. 3766 [email protected]
› Pacific Student Support
(04) 237 3103 ext. 3766 [email protected]
› Youth Support
(04) 237 3100 [email protected]
Located: Information and Enrolment Centre, Porirua
› International Students
Auckland (09) 379 4666 [email protected]
Located: Customer Services, Room 204
› International Students
0800 141121 [email protected]
› Pacific Student Support
0800 141121 [email protected]
(04) 920 2400 [email protected]
Located: Main Hub at Petone
› International Students
Youth We have dedicated staff that offers advice and support for youth students (under 25 years) across a range of areas to support youth to transition in to, engage in and be successful in tertiary study. The team is available to work with all youth students. Auckland and distance learners can receive support through phone or Skype.
Youth support services include:
• mentoring and pastoral support
• individual study and academic support
• arranging referrals and access to other support staff and services
• financial planning advice
• career planning advice
• support with scholarship enquiries and applications
• external support services specific to youth
• face to face visits
International StudentsOur International Team is the first point-of-contact for all international students. The friendly and welcoming staff will assist with enquiries, enrolments, student visa applications and other student support issues for international students. The team can help you arrange your homestays, orientation and welfare services. They organise a selection of social, cultural and recreational activities so you can experience and join in the New Zealand lifestyle.
WelTec and Whitireia follows the government’s Code of Practice for the Pastoral Care of International Students.
21WELTEC AND WHITIREIA
Pastoral and Mentor SupportLife is full of challenges that can get in the way of your study. When those challenges occur, either with life or study, our student mentors are here to help you. Their job is to help you eliminate those barriers that impact on your attendance or success.
We aim to help you have a positive and successful experience whilst you study. If you are finding that there are some issues or barriers that are impacting on your course attendance or studies a mentor will be able to help you! We will work with you to resolve issues and when appropriate we can connect you with other helpful services. We help students work through difficulties in a whole range of areas including:
• Couse studies
• Time management
• Emotional and physical health
• Finance
• Accommodation
• Employment
• Relationships
(04) 237 3100 ext. 3950 [email protected]
› Student Support
(04) 237 3100 ext. 4164 [email protected]
› Financial Advice and Support
0800 141 121 (Learning Commons)
› Support Services
0800 141121 [email protected]
› Financial Advice and Support
Financial SupportWe offer a range of financial support services including scholarships, financial advice and student hardship grants. The Student Financial Advisor can provide:
• advice on managing your personal finances
• advice on StudyLink
• a confidential discussion on any other financial issues
• access to discretionary emergency funds and hardship grants in some specific situations
22WELTEC AND WHITIREIA
STUDY AND LEARNING SUPPORTLibraryOur libraries provide you with thousands of high-quality books, eBooks, articles and audio-visual materials chosen to help you complete your assignments. Library collections are held at all WelTec and Whitireia campuses. You may borrow from any of them using your student ID card.
Much of the library is now online, and you will be taught how to access electronic resources to help complete your coursework. This could be in class, or in a one-on-one session with a librarian.
Librarians can help you with accessing:
• Print books, e-books, magazines, journals and multimedia
• Online research databases
• Course textbooks and recommended readings
• Research support
• APA referencing support
• Subject guides
(04) 237 3105 [email protected]
› Whitireia Library Website
0800 141 121 (Learning Commons)
› WelTec Library Website
23WELTEC AND WHITIREIA
Disability SupportWe are committed to inclusive education and eliminating barriers to learning for people with disabilities. If you have a learning difficulty or other disability, our Disability team is here for you and can talk to you in confidence on how we can support you. The team is available to work with all students across all campuses. Auckland and distance learners can receive support through email, phone or Skype.
The disability support services include:
• Pastoral care and confidential support
• Working together with you and teaching/support staff, agency personnel and support people
• Helping you and your tutors find the right learning method to suit you
• In-class support, Special exam conditions such as extra time or use of reader/writers, specialised assistive equipment and peer support tutors
• Advocacy
• Help with transitioning into further study or employment
(04) 237 3105 [email protected]
› Accessibility Support
0800 141 121 (Learning Commons)
› Ability Support
(04) 237 3105 [email protected]
› Academic Learning Services
Auckland (09) 379 4666 ext. 9704 (09) 368 9597
0800 141121 [email protected]
› Learning Support
Learning and Academic SupportOur Learning Advisors on all campuses work alongside you to help you with your assignments and other course work. We show you strategies, give you feedback on your writing, develop your ideas and critical thinking, and to develop other academic skills. We run small group sessions, workshops, one-to-one support and also work alongside you and your tutors in the classroom.
Learning Advisors can help you with:
• Study skills
• Time management
• Literacy and numeracy
• Reading and understanding texts
• Taking notes
• Essay and report writing
• Improving grammar and spelling
• Referencing
• Maths and computing skills
• Speaking skills and oral presentation
• Exam preparation
• CV preparation
You can book an appointment at the Student Helpdesks or by email or phone.
24WELTEC AND WHITIREIA
STUDENT VOICEYour voice is critical to creating a positive learning experience. It ensures the opportunity for students to be heard and contribute to decisions that lead to a high quality teaching and learning environment. In addition, all students are entitled to seek advice, advocacy and representation support. There are student voice opportunities at Whitireia and WelTec, and all students are encouraged to be active in accessing these opportunities.
Your Voice on CampusSTUDENT VOICE REPRESENTATIVES Each class is encouraged to elect a Student Voice representative. These representatives (reps) become the link between students and the institutions, and are provided with training and support through Student Support Services. Student Voice reps provide information to fellow classmates, bring ideas and issues of concerns on behalf of the class to the attention of staff and the student council. They act as an important point of contact for both students and staff. For more information, see the Learning Commons or Student Hub.
(04) 237 3100 ext. 3950 [email protected]
› Student Hub
The Student Council consists of Student Voice Representatives who ensure important student matters are attended and includes representation for Māori, Pacific, International, LGBT community and students with disabilities.
› Student Hub
0800 935 832 (0800 WELTEC)[email protected]
› Support Services
The Student Connection is an established student representative body advocating for students. Run by students for students, Student Connection facilitates opportunities that champion the student voice and enhances student life and learning experience.
› Student Connection
STUDENT ORGANISATIONS COMBINED ACADEMIC BOARDMembership on the Combined Academic Board of WelTec and Whitireia includes student representatives to ensure the student voice is heard and represented at a high-level. See the Student Connection (WelTec) or the Student Council (Whitireia) if you are interested in representing students on this Board.
› Taikura A1-R3 Academic Board of Studies
Giving Feedback: Student SurveysThroughout your studies we would like to hear from you on how you feel about our services, your programme and classes and your overall experience. Regular surveys will be sent to you through your email or given to you in print form. We encourage you to complete these surveys as your feedback and evaluation allows us to continuously improve our services and your learning experiences.
(04) 237 3105 [email protected]
0800 141 121 (Learning Commons)
25WELTEC AND WHITIREIA
LOOKING AHEADCareersYou can work with a Career or Learning Advisor to plan your study and career.
We can assist you with:
• choosing the right course for you
• choosing a career pathway that sets goals and maps out individual steps
• creating yourself as a marketable brand and assisting you to establish the next step into employment, a scholarship or further study
• preparing your CV
• preparing for interviews
(04) 237 3100 ext. 3829237 3105 [email protected]
› Careers and Employability
0800 944 847 [email protected]
0800 944 847 [email protected]
› Graduation Information
0800 141 121 (Learning Commons)
› Learning Support
0800 935 832 [email protected]
0800 935 832 [email protected]
› Graduation Information
Re-enrolmentYour enrolment ends when the final date of your course enrolment period is reached, which may not be the end of your course. For example, you enrol for your degree course one year at a time, even though the degree takes three or four years. You must re-enrol each year to continue studying, and to be entitled to a student loan or allowance. You must also re-enrol if you move onto a different course, for example a Level 4 course once you have completed the Level 3 course. Information about re-enrolment is available from your tutors and from the enrolment teams.
GraduationGraduation is a time to celebrate your success and learning journey with family and friends. We look forward to welcoming you to attend this special event.
You must apply to receive your qualification, and you will be sent information about this so make sure that your contact details are still current. If you are not able to attend a graduation ceremony, you can apply to receive your qualification by post. This is free and you can do it at any time.
www.whitireia.ac.nz0800 944 847 [email protected]
www.weltec.ac.nz0800 935 [email protected]
Disclaimer – The information in this guide is correct at the time of publishing, February 2018. Details may change. Please check the relevant website or contact us for the latest information.
