WELCOME…TO THE FUTURE!

KEITH POLLARD, CEO Intuition Communication

OUR SPONSORS: THANK YOU!

TIMES HAVE CHANGED

A TIME OF CHANGE IN PRIVATE HEALTHCARE

DEMAND FOR PRIVATE HEALTHCARE

2003 2008 20130.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

14.0%

11.2%12.5%

10.0%

PMI coverage, as % of population

Source: Laing & Buisson

SUPPLY OF CONSULTANTS

2002 2007 20120

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

27,070

33,674

40,394

No of NHS consultants

Source: Department of Health

THE MEDICAL TOURISM GOLD RUSH Bulgaria

CroatiaCyprusCzech RepublicEstoniaGermanyGreeceHungaryLatviaLithuaniaMaltaPolandPortugalRomaniaSlovakiaSpain

CaymansDominican RIndiaIranIsraelJamaicaJordanKoreaMalaysiaMexico PhilippinesSouth AfricaThailandTurkeyUAEUSA

TIMES ARE CHANGING

28% of patients already knew which private

consultant they wanted to see

40% had some knowledge of which private

consultant they wanted to see

55% of GPs typically

suggest 2 or more private consultants

PATIENTCHOICE

HAS HARLEY STREET CHANGED WITH THE TIMES?

• WHERE ARE WE NOW?• WHERE DO WE WANT TO BE?

AND… • HOW ARE WE GOING TO GET THERE?

POSSIBLE QUESTIONS FOR SUE TO POSE (CHECK WHAT SUE THINKS)

WHAT DOES THE FUTURE OF HARLEY STREET LOOK LIKE TO YOU?

• Response 1: It’s looking bright

• Response 2: We haven’t exploited its potential

• Response 3: We’re doing OK. Why change?

• Response 4: It’s past its sell-by date

WHAT DOES HARLEY STREET MEAN TO YOU?

• Response 1: The place you go to find the best doctors, dentists and healthcare professionals

• Response 2: The place you go to find the most expensive doctors, dentists and healthcare professionals

• Response 3: The place you go to find the latest techniques in treatment and medical services

• Response 4: The place you go for cosmetic surgery