Welcome to

BPM 2020: Outlook for the Next 3-4 Years

“Just one word, PROCESS!”

“Just one word, PROCESS!”

Plastics transformed the 20th

Century

economy, allowing design-centric

innovation and ushering in an explosive

consumer market.

In the 21st

Century, software Process

drives the has the means of delivering

innovation shifts physical to digital.

The world’s most

successful auto

manufacturer is a

software company

$48B - Tesla

$51B - GM

$45B - Ford

4/18/17 Market Caps

Digital Disruptors Have Built Their Business on BPM

“Uber, the world’s largest taxi company, owns no vehicles.

Facebook, the world’s most popular media owner, creates

no content. Alibaba, the most valuable retailer, has no

inventory. And Airbnb, the world’s largest accommodation

provider, owns no real estate. . .”

What Was 2016’s Big Prediction?

(and did it hold up?)

The Three R’s Will Define BPM in 2016 and Beyond

Robots and smart things

Rules and decisioning

Relationships (not

relational per se but relationship data)

Source: Google Trends

Source: Google Trends

Source: Google Trends

Source: Google Trends

Source: Google Trends

Source: Google Trends

Source: Google Trends

Source: Google Trends

Source: Google Trends

Source: Google Trends

See www.Amazon.com/EchoSee www.MYJIBO.com

Robots By Any Other Name

The Interface is “Things” not a “Thing”

Digital Disruption Represents a

Cambrian Explosion of New Interface

Types, Forever Changing Customer

Expectations for Access and Interaction

See www.Amazon.com/EchoSee www.MYJIBO.com

The future of software and the charter for BPM

requires re-envisioning the structure of the task

– to be not a single, discrete unit of work,

and to remove the distinction between

what supports a task and the task itself.

Re-envisioning the Application Interface

3-TIER ARCHITECTURE

Data Tier

(typically a tightly

coupled database)

Application Tier

(typically an App Server)

Presentation Tier

(typically an Web browser)

Earlier BPM Platforms and

Event-Driven Applications

Follow a Model–View–

Controller (MVC) Software

Architecture and Present

Tasks via Worklist Metaphor;

Focus is on Horizontal

Scalability.

Re-envisioning the Application Interface

4-TIER ARCHITECTURE

Services Tier(pulls data from both

internal and external sources)

Delivery Tier(optimizes delivery for platform)

Client Tier(native to each platform)

Aggregation Tier(integrates services and data)

Client Tier and Delivery Tier

are Separate to Allow Data

and Application Capabilities

to be Delivered Specific the

Client-side Environment

??

The Data Tier and Aggregation

Tier Replace More Tightly-

coupled Data and Application

Containers With SOA Services

Microservices

BPM architecture is being

transformed into separate

tiers – moving away

from the Worklist

paradigm and

fundamentally rethink

the architecture of

tasks be a collection

methods and capabilities to

perform work

Why You Need Decisions + Automation

See viv.aiwww.donotpay.co.uk

What Does the Robot-enabled Intelligent BPM Platform Look Like?

Event Cloud

Transactions and Reports APIs & Cloud Services

Event Capture and Delivery Pipe

Things and Sensors Devices and People

Event Processing

Processing Mining,

Pattern Detection

& Correlation

Goal-Seeking Optimization

Data-driven

Resource

Optimization

Decision Management

Business Rules,

Alerts and Actions

Process Management

Model-Driven

Workflows &

Task Management

The Modern BPMS Framework (guaranteed future-proof to at least 2020)

Event Cloud

Transactions and Reports APIs & Cloud Services

Event Processing

Things and Sensors Devices and People

Machine Learning

Processing Mining,

Pattern Detection

& Correlation

Automation

RPA

Cognitive Agents

Decision Management

Business Rules,

Alerts and Actions

Process Management

Task Management

Service Orchestration

The Modern BPMS Framework (guaranteed future-proof to at least 2020)

What Does the Next Four Years Have in Store for BPM?

Contact Info:

Nathaniel Palmer

nathaniel@bpm.com

+1 (781) 534-3868 mobile

twitter.com/nathanielpalmer

www.linkedin.com/in/bigdatasmartprocess/