Welcome t o the Workshop!
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Welcome to the Workshop!
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Welcome t o the Workshop!. Kathy Paauw Business Owner/Entrepreneur since 1995 Productivity Consultant Business & Personal Coach Singer ~ Trainer ~ Author. 92% of the respondents from a recent national survey said that they - PowerPoint PPT Presentation
Transcript of Welcome t o the Workshop!
Welcometo the Workshop!
Kathy PaauwBusiness Owner/Entrepreneur since 1995
Productivity ConsultantBusiness & Personal CoachSinger ~ Trainer ~ Author
92% of the respondents from arecent national survey said that they
“trust recommendations from people they know” over other forms of advertising.
The result from this survey prove that no other form of advertising or marketing beats
PERSONAL REFERRALS.
According to a Customer Service Impact Report,55% of customers are willing to make a referral
based on superior service,even more than product or price.
Repeat Customers spend33% more than new customers!
Even in a negative economy, customer experience is a high priority for consumers, with 60% often or always paying more for a better experience.
What system do you have in place to:• Elevate your customer’s experience?• Stand out from your competition?• Help your satisfied customers refer you
and your business to others?
Power yourReferral Marketing System
with
Why?
• No writing cards one by one• No addressing and stuffing envelopes• No running to the Post Office• No forgetting to do it!
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Thank YouFor Attending!
