Our feature focuses on Queen’s House, currently having the finishing touches completed on its 400th anniversary restoration; these tickets are such hot property that the paint isn’t even dry yet! We continue to embrace the finer things in life by exploring the ways in which the Royals have a little festive fun, as well as showcasing the best of London in the snow.

Finally, it gives us great pleasure to introduce Jade Ayres, our new Domestic Business Development Manager. For those of you who haven’t had the chance to meet her yet, Jade brings a wealth of experience and a range of exciting new ideas on how to provide you with the products and services that you really want.

Don’t forget that what’s inside is just a small sample of the attractions, meals, shows, tours and cruises available with Hospitality Line. To book your tried and trusted favourites, or for tickets to the hottest new releases, call us direct on 020 8295 8385 or email jade.ayres@hospitalityline.co.uk

Contents5 Queen’s House and Royal Greenwich

6 - 7 London in the Snow

8 - 9 A Royal Christmas

10 Christmas At Warwick Castle

11 Festive Cruises

12 The Best of Brighton

13 On the Road with HL

14 Rates at a Glance

15 The Dining Room

16 Hospitality Line Classics

WELCOME

Why Hospitality Line?• Heritage - Founded in 1990, you can be assured by our 20+ years’ experience.

• Book with no commitment – Reserve tickets before confirming final numbers and making payment.

• Choice – Unrivalled selection of products and services in the UK. From top attractions, restaurants and theatre tickets, we can provide it all.

• Unbeatable prices - No hidden charges.

• Trust - We are a proud member of UKinbound, BETA, ETOA and CTC.

bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

There’s plenty to celebrate inside, with a collection of Christmas themed destinations and snow covered attractions to discover as well as the usual sprinkle of exclusive products you just won’t find anywhere else.

Look out for our top picks

DISCOVER THE UK’S MOST EXTRAORDINARY ATTRACTION

NO.1 PICCADILLY CIRCUS • OPEN DAILY FROM 10AM TO MIDNIGHT

OPEN FOR ALIMITED TIME ONLY!

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Queen’s House, TRS Thames River Cruise and Italian Meal£23.70

Cutty Sark, Royal Observatory, TRS Thames River Cruise and Italian Meal £39.75

A brand new package designed to showcase the delights of Greenwich. After a leisurely cruise through the city, arrive at the recently refurbished and award winning Cutty Sark. This legendary 19th century ship provides an immersive experience that transports visitors back into a bygone era.

Top off a fantastic day in Greenwich with a tasty meal at a nearby restaurant that offers a specially created group menu for the occasion. What’s more, you’ll also find breath-taking views from the open air terrace, perfect for watching the sunset over this scenic part of the city.

5bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

Already home to works by Hogarth and Gainsborough, visitors will also be able to enjoy one of Turner Prize winning artist Richard Wright’s most ambitious creations once the refurbishment is complete.

Following a cruise offering spectacular views of the surrounding area courtesy of Thames River Services, it’s time to settle down for a well-earned meal, in a venue boasting an open air terrace and an authentic Italian menu.

Richard Wright: “This is a hugely exciting project. The Queen’s House is one of the most important buildings in Britain and it is an enormous privilege to play a small part in its history.”

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A Hospitality Line exclusive! Queen’s House is getting a makeover fit for an, err, Queen. This 17th century architectural masterpiece is gaining a wealth of new art exhibitions and galleries, just in time to celebrate its 400th anniversary.

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The original Westminster to Greenwich sightseeing tour, Thames River Services operates sightseeing trips from Westminster Pier, St Katharine’s Pier, Greenwich Pier and The Thames Flood Barrier.

Boats have passenger capacities from 200 to 520 and feature audio commentary. New for 2016, The Thomas Doggett with capacity for 535 passengers

and state of the art facilities.

THE ORIGINAL THAMES SIGHTSEEING TOURS

Circular Cruise Westminster operates a hop on-hop off sightseeing service from Westminster

Pier calling at Embankment Pier, Festival Pier, Bankside Pier and St Katharine’s Pier (Tower of

London) returning nonstop to Westminster. Boats have passenger capacities from 160 to 250 and

feature audio commentary.

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LONDON IN THE SNOWThe setting of some of the most memorable Christmas stories ever, from a Christmas Carol to Love Actually, snow covered London captures the magic of the season and majesty of the city to create a truly immersive festive experience.

6 bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

Tower of London, Southbank Christmas Market and Lunch £31.50

The Tower of London is steeped in a rich history that is unmatched anywhere else in the capital. Home to the Crown Jewels, the Tower is itself one of London’s most well regarded treasures. Visitors are treated to a thousand years of history as they walk in the footsteps of Kings, Queens, heroes and villains from William the Conqueror to the spies of the Great War.

Spectacular lights illuminate the Southbank Centre creating a warm and seasonal atmosphere where guests are free to explore a huge selection of specially designed wooden chalets showcasing Christmas themed food, drink, gifts and treats. End the day with a festive lunch at a local restaurant.

Festive Lunch at the Strand Palace Hotel, Shopping Trip and Theatre Show £62.75

This centrally located luxury hotel prides itself on serving up award winning traditional British cuisine. Guests can tuck into a specially prepared carvery in opulent surroundings while enjoying the venue’s elegant décor and festive atmosphere.

The treasures of Oxford Street await those keen Christmas shoppers before a trip to the theatre to take in a top show including The Bodyguard, Mo-town, Jersey Boys and Thriller. The bright lights of the West End add a touch of magic to this seasonally themed day out in the capital.

The View from The Shard and Afternoon Tea £34.00

The View is spread across the top three floors of one of London’s most iconic landmarks and is packed full of innovative technology including breath-taking kaleidoscopic lifts and state of the art interactive touch screen telescopes.

The experience boasts information on over two hundred landmarks and the opportunity to head outside and brave the elements from the open air viewing platform that brings visitors even closer to the sights and sounds of London. Afternoon tea, in a venue perched on the banks the Thames, provides some welcome refreshment and relaxation for your group.

Coca Cola London Eye and Festive Lunch Cruise £53.50

Groups will love the London Eye’s bespoke sightseeing experience designed to enhance the enjoyment of some of the most impressive views the capital has to offer. Interactive touch screen tablets and the popular 4D cinema attraction leave guests amazed by an array of fascinating facts and special effects.

Following a ride on a true icon of the London skyline, it’s time to set sail through the heart of the city on a journey past its many riverside landmarks. Unrivalled panoramas provide a spectacular backdrop for a delicious meal bursting with festive cheer and tasty treats in a relaxed, seasonal atmosphere.

bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385 7

Christmas at Kew and Afternoon Tea £32.75

Upgrade your tea to a venue located inside the Botanical Gardens - £36.75

Christmas at Kew is a magical time of the year. Guided by snowflakes, the one mile glittering trail winds its way through the world famous botanic gardens during a magical after dark experience. Wander between glowing waterside reflections, illuminated fountains and grand glasshouses as Kew’s iconic architecture and unique tree canopies are brought to life drenched in Christmas colour.

Groups can unwind at their leisure over a delicious afternoon tea while surrounded by elegance by choosing to take afternoon tea inside the botanical gardens for an additional £4.00. What could be better than devouring an amazing selection of artisan teas, cakes and finger sandwiches as well as warm oven baked scones and home-made cookies during the ultimate afternoon indulgence?

Windsor Castle and Afternoon Tea£31.00

The oldest and largest inhabited castle in the world, there’s every chance for eagled eyed visitors to catch a glimpse of the Queen. Windsor Castle has built up a huge collection of exhibits over the years, which are proudly displayed in extravagant state rooms and special exhibitions.

Complete the day with afternoon tea at a four star hotel just minutes away from the castle. Indulging in this staple of British life is the ideal way to end a day spent immersed in the country’s history and traditions.

8 9bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

A ROYAL CHRISTMAS Celebrate the festive season in style, among the great and good, past and present, of the British Monarchy. All these attractions and restaurants come into their own during the winter months, fully embracing the themes that make this time of year so appealing for young and old alike.

Blenheim Palace and Festive Lunch £26.80

Situated in over two thousand acres of beautiful parkland and formal gardens, Blenheim Palace has a wealth of history to explore that is spectacularly brought to life by an array of special exhibits. Visitors will marvel at moving figures and innovative projection technology as they discover the secrets behind one of Britain’s most impressive palaces.

After touring the magnificent state apartments, Churchill exhibition and the kid’s favourite maze, it’s time for a specially created seasonal meal at a nearby traditional pub. This day out really does offer a taste of the very best of Britain.

11bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

Bateaux London Festive Lunch Cruise £65.00

It’s no surprise Bateaux’s cruises are so popular, particularly during the festive season, thanks to panoramic windows, elegant décor and an unparalleled dining experience. They provide an unbeatable event setting at any time of year, but it is at Christmas that they really shine.

While gazing out at the sights and sounds of the city, guests can indulge in a menu specially created for the occasion. Live entertainment helps create a festive feel on-board while the wine flows freely as guests embrace the festive season.

City Cruises Festive Lunch Cruise £36.20

With so many options in London, choosing a way to celebrate can be overwhelming. A themed river cruise offers something completely different to the usual meals and parties, by providing a spectacular backdrop to the festivities.

Guests really do get the best of both worlds. Spectacular views of London’s famous landmarks combined with traditional festive fare and entertainment create the perfect environment. Lunch cruises are ideal for inclusions in packages or just for those tight on time looking to celebrate in style.

Sunday – Wednesday: £33.70 Thursday – Saturday: £38.90

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FAMILY CHRISTMAS AT WARWICK CASTLE The stunning grounds of Warwick Castle and its opulent interior décor will be sprinkled with yuletide trimmings adhering to Daisy, Countess of Warwick’s Victorian traditions. The centre-piece of the transformation will be a 25ft Christmas tree in the Castle’s Great Hall which will be adorned with an array of beautiful Victorian ornaments.

The display continues throughout the Castle’s sumptuous State Rooms giving guests the opportunity to step back in time and experience Daisy’s very Victorian Christmas rituals.

They’ll see an ornate red-varnished sleigh brimming with festive trinkets,

once used by Daisy to ferry gifts from the Castle to children living in the town of Warwick… and hear about the time Daisy gifted a baby elephant to her own very lucky children one Christmas morning!

Guests can also enjoy the wonders of the Winter Birds of Prey Show, showcasing the Castle’s very own beautiful and powerful birds, with a focus on owls during the winter months. No matter what the weather, the birds take to the skies to provide a breath-taking display of grace and power.

For a Christmas like no other, we’d like to invite your groups to celebrate with the Countess of Warwick and her royal guests…

What’s Included…

Story time with Santa will run: 26th-27th November, 3rd-4th, 10th-11th & 17th-24th December 2016

The Christmas decorations are live from 14th November 2016 to 1st January 2017.

• Full day admission to Warwick Castle and grounds • Lunch served in the Undercroft Restaurant • Tea, coffee or soft drink.

Children’s story time with Santa: Keep warm inside the Red Drawing Room and enjoy festive tales told by none other than the man himself, Santa Claus, at selected times throughout the day. Suitable to delight children of all ages.

Adults £21.00Children £15.20

Greenwich FAM TripOur trip to Greenwich proved hugely popular, it really was great to see so many of you there. Combining the recently refurbished Cutty Sark with a nearby river cruise and specially arranged meal was a great way to showcase the delights of this beautiful region of the capital, which you can find out more about on page 5. There was something for everyone on this trip, from state of the art sightseeing and outstanding history to indulgent food and unbeatable views.

A Day at the Zoo We took a midweek trip to London Zoo, and although the weather wasn’t great (surprise surprise) we genuinely had a brilliant day out. We were expecting the impressive array of animals and insightful exhibits, but what really blew us away was how quiet it was! It couldn’t have been easier to explore even the most popular sections of the zoo, while we had great seats for all the shows and demonstrations. What’s more, thanks to lower winter rates, there’s never been a better opportunity to get your groups into the zoo.

ON THE ROAD WITH HL During our adventures sourcing the very best rates for the country’s top attractions, we often uncover the latest gossip

from the industry, as well as meeting a few famous faces! We thought we’d share some of the highlights…

Away Day!We love to keep you guys updated on the latest goings on at HL and after welcoming Jade to the team we thought this was the perfect time to show the wider world what she’s letting herself in for. In just one day, we managed to dual it out with shotguns, cause chaos with a spot of careless driving and tame a host of wild animals. You can’t say we don’t know how to have a good time…

13bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

The Best of Brighton; The Royal Pavilion, Brighton Museum, British Airways i360 and Lunch £40.50

Transformed into an impressive royal palace by the Prince of Wales in 1815, this striking piece of architecture has been a defining symbol of the seaside city ever since. The instantly recognisable landmark is home to an array of theatrically styled and fully restored rooms that play host to many original features, art works and antiques.

Located inside the Pavilion’s immaculate grounds and gardens are the wonders of the Brighton museum. Visitors make their way through hundreds of years of history, marvelling at a collection of exhibits which showcase a truly fascinating past.

The i360 offers a unique perspective of Brighton and beyond from the comfort of the World’s tallest moving observation tower. Guests will glide up slowly into the sky to 450 feet, inside a sleek and stylish glass pod where they are free to roam while enjoying breath-taking seascapes and a bird’s eye view of Brighton.

No day trip to the seaside would be complete without indulging in its celebrated cuisine. After being fully immersed in the very best of Brighton, guests can enjoy traditional British food and drink at a stunning seafront venue.

12 bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

RATES AT A GLANCE

14 bookings: jade.ayres@hospitalityline.co.uk • +44(0) 20 8295 8385

THE DINING ROOMChristmas LunchesPerhaps the most eagerly anticipated meal of the year, it’s important to get the Christmas lunch just right. Dining in December is full of festive treats, seasonal themes and first class food and drink… but where to pick?

Hospitality Line’s 20+ years’ experience providing the perfect festive meals and parties places us in the perfect position to source the venue your client really wants this Christmas. Simply get in touch with our resident office elves to discuss the vast wealth of options available to you.

Our top pick for London is the Strand Palace Carvery. For just £17.00 guests are treated to a sumptuous, award winning three course meal in the opulent surroundings of one of our favourite hotels in the city.

Queen’s House, Thames River Cruise and Italian Meal £23.70

Cutty Sark, Royal Observatory, Thames River Cruise and Italian Meal £39.75

The View from The Shard and Afternoon Tea£34.00

Strand Palace Carvery £17.00

Tower of London, Southbank Christmas Market and Lunch £31.50

Coca Cola London Eye and Festive Lunch Cruise £53.50

Festive Lunch at the Strand Palace Hotel, Shopping Trip and Theatre Show £62.75

Christmas at Kew and Afternoon Tea in the Gardens £36.75

Christmas at Kew and Afternoon Tea £32.75

Blenheim Palace and Festive Lunch £26.80

Windsor Castle and Afternoon Tea £31.00

Warwick Castle Family Christmas and Lunch Adults £21.00

Warwick Castle Family Christmas and Lunch Children £15.20

City Cruises Festive Lunch Cruise (Sun – Wed) £33.70

City Cruises Festive Lunch Cruise (Thurs – Sat) £38.90

Bateaux London Festive Lunch Cruise £65.00

Royal Pavilion, Brighton Museum, British Airways i360 and Lunch £40.50

Strand Palace Carvery £17.00

Dining Card £17.50

Warner Bros. Studio Tour London – Hogwarts in the Snow £35.00

Warner Bros. Studio Tour London – Hogwarts in the Snow and Afternoon Tea £47.00

Warner Bros. Studio Tour London – Hogwarts in the Snow and Lunch £47.50

Don’t forget you’re free to mix and match between all the products you see here.

Just let us know what it is you need, and we’ll put the perfect package together.

The Dining CardAdd real value to your packages with our ever popular ‘dine as you please’ product exclusive to Hospitality Line. The Dining Card has recently undergone a major rebranding, but still adheres to the key qualities that have made it so sought-after among inbound tour operators. Include in those busy itineraries where you’re tight on time, or re-sell to your clients as an FIT product… the choice is yours!

• Handpicked venues - extensively vetted by our experienced team.

• Wide range of locations - chosen due to their proximity to major hotels, theatres, shopping areas and attractions.

• Flexibility - ideal in inclusive tour packages, for members of your groups looking to explore London at their own pace.

• Amazing choice - includes British, French, Italian, Chinese and Indian cuisine.

• Value - access to some of the best dining options London has to offer.

The Dining Card includes a three course meal and a glass of wine for only £17.50.

Hogwarts is at its most enchanting over Christmas. Embrace the spirit of Harry Potter in an inspiring snow covered setting guaranteed to warm the coldest of hearts this winter.

Step onto authentic sets, discover the magic behind spellbinding special effects and explore the behind the scenes secrets of the Harry Potter

series. Lose yourself among an array of original props and settings from the hallowed halls of Hogwarts to the darkest corners of Diagon Alley as you explore the studios where all eight films were brought to life.

Devour a delicious cup of frothy butterbeer, cast a spell with a magic wand and even take a spin on a

broomstick. There’s also an activity passport to keep the kids busy with a golden snitch hunt around the studios. Don’t forget to get your photo snapped against an authentic green screen that places you right in the heart of the action.

With Afternoon Tea: £47.00With Lunch £47.50

Warner Bros. Studio Tour London - Hogwarts in the Snow £35.00