Webinar: mSupport - The REAL Mobile Learning

Learning 2012

Webinar Series:

mSupport: The REAL

Mobile Learning

Dr. Conrad Gottfredson

Chief Learning Strategist

Ontuitive, US

[email protected]

Bob Mosher

Chief Learning Evangelist

Ontuitive, US

[email protected]

Richard Culatta Deputy Director for the Office of

Education Technology ,

US Department of Education

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2012 Webinar Series • How PS Changes a Learning Organization –

Recorded

• Success Stories: Examples from those who are

making it WORK! – Recorded

• Picking the RIGHT first Project – Recorded

• MSupport: The REAL Mobile Learning – TODAY

• Measuring the Business Impact of Performance

Support – May

• Multi Channel Publishing/ Single Source Authoring:

Authoring Once Outputting to Many – June

• ** SUMMER OFF!! - July/August

• Is the ADDIE model dead when designing

Performance Support – September

• See you in Orlando!! – Oct. 21-24!!

2 Copyright Ontuitive 2012

What’s “Mobile”?

Copyright Ontuitive 2012

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Here’s the need:

• On the go instant access to just what a

person needs in the form needed to meet the

five moments of learning need.


Answer the following polling

question:

Where can mobile deliver the

greatest benefit across these five

moments of need?

5 Copyright Ontuitive 2012

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Leaving this to

chance extends

“Time to

Competency”

T I M E T I M E T I M E T O C O M P E T E N C Y

Concept &

Task Mastery

On-the-Job

Competence

T R A I N T R A N S F E R V A L U E R E A L I Z A T I O N

Here’s the scope of what we do:


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Here’s the scope of what we do:

T I M E T O C O M P E T E N C Y

T R A I N T R A N S F E R V A L U E R E A L I Z A T I O N

Software Authored Embedded Performance Support Solution (EPSS)

Methodology is key

Reference and

critical skills

Training

(Average 50% reduction in Time to Competency)


Here’s One Way to Sort it Out

Capability

Portability

These are vehicles for delivering:

On the go instant access to

just what a person needs in

the form needed to meet the

five moments of learning

need.


US Marines: Proof of Concept

Business Drivers:

• Poor retention rate over time

• Highly dynamic content

• Real time context is key

• Highly mobile workforce


Richard Culatta Deputy Director for the Office of

Education Technology ,

US Department of Education

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Michael A. Dirr, The Manual of Woody Landscape Plants:

Dirr's Tree and Shrub Finder • over 9400 plants,

• 1670 species

• 7600 photographs and 1120 line drawings.

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The Mobile Reference

is searchable by 72 criteria

including:

• hardiness zones,

• water and light

requirements,

• growth characteristics,

• flowers, fruits, and fall

colors.

.

Where to Start: Begin with mSupport


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Working Around Platform Issues


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Where to From Here?

• Let us know what you’re doing with “Mobile”

• Follow-up with us regarding any specific

project help you may need

• Quick-Start Program

• Join us in our next webinar…


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Thank you for participating! [email protected] [email protected]

See you next month! Measuring the Business

Impact of Performance Support May, 2012


mailto:[email protected]

mailto:[email protected]

Webinar: mSupport - The REAL Mobile Learning

Education

Transcript of Webinar: mSupport - The REAL Mobile Learning