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Technical Communications 1043Name: _________________________

Start Date: ________________ Finish Date: _____________________

Prerequisite: Computer Fundamentals Mark: _________

Description Handed In Mark ValueNote: Unless otherwise noted, a Project Analysis Chart (PAC) must be completed for each assignment. These PACs are graded and are worth 10% of your overall mark so it is important that you complete these.1. Word document with Smart Art /10 /52. Logo3. Letterhead

/10/10

/10

4. Business Card /10 /55. Email with attachment

Letter/15 /7.5

6. Email with two attachments Memo Agenda

/5/10/10

/12.5

7. Forms:a. Comprehensionb. Completionc. Creation – Incident Report

/20 /10

8. Job Application One Page Ad for position Application Letter for position Resume specific to position

/30 /15

9. PowerPoint or Prezi - “How to” /15 /7.510. Texting at work and Project Analysis Chart /5 /2.511. Web page or Blog and Project Analysis Chart /10 /512. 1 ½ to 2-pg. report learning from this course /20 /10Marks for Project Analysis Forms /20 /10

Total 200 100

1 Technical Communications 10432014-2015 NSCC Akerley Campus (developed by Jan Wallace-adapted by Ray Williams)

WHAT IS TECHNICAL COMMUNICATIONS?Technical communication is the process of conveying information through writing, speech, and other media to a specific audience. Information is usable if the intended audience can perform an action or make a decision based on it (Technical_communications, 2011, par. 1).

TECHNICAL WRITINGTechnical writing is a process. You will develop your own, but this is the groundwork to follow.


Plan and Research

determine what your task is asking you to do - what is its purpose?decide what information you need to get, include and send?decide who will read your writing - who is the audience?begin to collect information on your topic

Organize and Write Draft

once you have gathered your information, begin to write your draftdecide what genre (type of document) you are going to use (a letter, a memo, an email, a report, a diagram, a form, etc.brainstorm ideas, write an outline and begin to write

Improve the Style

decide what style you will usePLAIN - short, clear and accurate orPERSUASIVE - a more literary approach with similes and metaphors

Design

add graphics, font effects, style and sizewhite space is also importantmake changes in format changes

Revise and Edit

re-examine what you have created - ask yourself if it meets are the criteria in Step 1put yourself in the reader's place - is the message and purpose clear?make corrections in noticeable errorspay attention to sentences, etc.proofread - This is your final check for spelling, mechanics and grammar.

TECHNICAL WRITING . . .


is interactive and adaptable.

is reader centered.

relies on teamwork.

is visual.

is ethical as well as legally and politcally correct.

is international and cross-cultural.

KNOW YOUR READER

PROFILING YOUR READERS

In any workplace, documents are designed to meet the needs of specific readers. Readers are not reading your writing for fun. They are reading because they need to make decisions about or act on what you are saying.

Readers interpret what you say. You are not with the reader to clarify and explain.

Readers only want to know what they need to know so readers prefer concise, short text. K.I.S.S.

Readers generally prefer documents with white space, graphics and effective page layout and design.

As a technical writer, one of your first tasks is to determine who will be reading your creation and then create a profile for that reader. (See the end of this booklet for the form you will have to complete for each of your assignments.)


Reader Profile

WHO are they?

WHAT do they need?

WHERE will they be

reading?

WHEN will they be reading?

WHY will they be reading?

HOW will they be reading?

PROFILING YOUR READERS’ NEEDS, VALUES AND ATTITUDESWhen you consider your readers, remember that no two readers are alike. Think about some of the following issues:

Their familiarity and knowledge about the subject Their professional experience Their level of education Their reading level and level of understanding Their skill level in the subject References

You will have to determine the following:

What information does your reader need make a decision or take action?What does your reader value most – efficiency, ease, accuracy, profit, the environment?What attitude, feeling or emotion do you want your reader to have after reading your writing? Should they be excited, nervous, upset, happy, hopeful, concerned, skeptical or encouraged?Where is your reader from? Is he/or she from this country? Do they speak English as a second language? Do they have customs that are different than yours?

For every assignment you complete, unless otherwise indicated, you are required to complete a Project Analysis Form.

Purpose of Project Analysis Form:This chart will demonstrate that you are aware of your readers and that the assignment you complete will meet the needs of those readers. Failure to understand your reader could result in missed opportunities, hurt feelings and disconnect from internal and external customers – your readers. This could result in workplace mistakes, accidents, loss of business, staff

discontent and ultimately loss of business. BEFORE you START any assignment (unless instructed differently), complete, IN DETAIL, the following form. This form must be attached to your assignment or the assignment will not be assessed.


PROJECT ANALYSIS FORM Student’s Name: _________________________________

Assignment # __________________

DESCRIPTION of assignment

WHO IS MY PRIMARY READER/VIEWER?WHO ELSE (IF ANYONE) will be reading/viewing my document?NEEDS: What information does my reader need to make a decision or take action?VALUES: What does my reader value most – efficiency, ease, accuracy, profit, the environment?ATTITUDES: What emotion do I want my reader to have after reading or viewing my design?The following SPECIAL CIRCUMSTANCES(political, ethical, cultural) need to be considered:

The following SPECIAL INSTRUCTIONSneed to be considered:

The METHOD I am using to present this assignment (i.e. Publisher, PowerPoint, etc.) is:The following person(s) WORKED ON THIS PROJECT with me: (if applicable)I LIKED doing this project because:

I DID NOT LIKE doing this project because:


WHAT SHOULD YOUR ASSIGNMENTS LOOK LIKE?All assignments MUST BE TYPED. No handwritten assignments will be accepted

For each assignment, include a Project Analysis Chart unless otherwise stated.

Cover pages are not required but headings are – on the top of the first page of each

assignment, type a heading which includes the following information:

Technical Communications

Assignment # and name

Your name

Date assignment submitted

PROOFREAD each assignment carefully . If I find any errors in your final copy, I will

return it UNMARKED. It will have to be redone before I assign a final mark.

PROJECT-BASED ASSIGNMENTS

All other assignments for Technical Communication demonstrate the possible tasks you might be asked to perform in the workplace.

PROOFREADING

When you produce documents in the workplace, they must be error-free before they reach the public. Because we are trying to simulate the workplace, proofreading is essential and you will be assessed on it. If there are spelling, grammar or other proofreading errors in any assignment handed in, it will be returned to you for correction. If the “redo” has any errors, you will be assessed 0 out of 3 on the proofreading part of the assessment.


Your Workplace:

You are working for an environmentally focused building company called

Kermit Construction. Kermit operates in Halifax

Regional Municipality (HRM) and its main office is

located in Suite 1000, 1515 Evergreen Way,

Dartmouth, NS B2X 5N5. The phone number is (902) 554-7336 (55Green) and the email would be

[email protected]. The web site is

http://kermitconstruction.com . The company is focused on residential construction. At all times, Kermit promotes its belief in the importance of

sustainability in house construction and health for the environment and the

homeowner. For every assignment you create, when required, you must use the

name Kermit Construction and the contact information provided.


http://kermitconstruction.com/

mailto:[email protected]

ASSIGNMENT EVALUATION:

All assignments will be designed as if you are working for Kermit Construction.

The standard for marking is based on workplace standards.

Some projects can require group work. You will be evaluated on your ability to communicate and work with others.

Other projects will require presentation of process and/or ideas.


Workplace StandardsDid you identify your purpose?Did you identify the reader?Did you identify the needs of the reader?Was your information relevant?Did you follow instructions?

Creativity and ReadabilityDid you use a unique approach?Was the language reader appropriate?Did you incorporate white space?Did you use colour and effective fonts?Did you incorporate graphics?

Format/MechanicsDid you use the proper letterhead? Did you follow assignment format instructions? (Page headings, cover pages, spacing, indentations, etc.)?Did you use the correct format for the type of document you chose?Did you check the accuracy of your information?Did you proofread?Did you use spell check and grammar check or have a partner check your spelling?Did you use the correct punctuation?Did you use APA citation and referencing, as required?

OutcomeDid your project serve its purpose?Did it meet the needs of the reader?

ASSIGNMENT 1 Create a DOCUMENT incorporating SMARTART to discuss technical communications vs formal communication.

Assignment: COMPLETE THE PROJECT ANALYSIS FORM. Outline the layout for your project. Organize your information and decide what you will use. Design and create an attractive, visually appealing, one-page word

document that clearly demonstrates the differences between technical and formal communication. You may use SmartArt if that best suits your project or you may create a Prezi or PowerPoint. In addition, you could create an organized and visually appealing poster to demonstrate your points. The information can be found in the first few pages of this workbook or online.

Research technical vs formal communication. Create your project. Submit your assignment online or by email.

Rubric for assignment 1√ Is your assignment…

Unique and creative?

Visually appealing? Is it attractive to readers?Spaced well with an easy-to read font?Graphically appealing with an appropriate use of graphics and colour?Informative? Does it contain all the necessary information required?Culturally sensitive?Error free? If you have no errors you will get 3 marks; if you have any errors, you will get 0 marks. You have one chance to redo this.

/10 Final Mark


ASSIGNMENT 2 Create a LOGO for Kermit Construction

Assignment:

COMPLETE A PROJECT ANALYSIS FORM FOR THIS PROJECT Outline the layout for your project. Design and create an attractive, visually appealing logo for

Kermit Construction. Your logo should clearly represent the message Kermit is sending to its

customers. You may use the computer to create your logo or draw it freehand and scan

it to use in future documents. Once you have created your logo, save it as a jpeg file so you can use in for

future projects. Create your project. Submit your assignment online or by email.

ASSIGNMENT 3 Create a LETTERHEAD for Kermit Construction using a Word Template or Publisher

Assignment: COMPLETE A PROJECT ANALYSIS FORM FOR THIS ASSIGNMENT

Outline the layout for your project. Design and create an attractive, visually appealing

LETTERHEAD for Kermit Construction. Your letterhead should incorporate your company LOGO from Assignment 2.

Once you create your letterhead, snip it and save it as a jpeg to be used in future projects/assignments.

Your letterhead should incorporate a colour scheme appropriate for Kermit Construction.

Your letterhead should incorporate all necessary contact information.

Create your project. Submit your assignment online or by email.


ASSIGNMENT 4 Create a BUSINESS CARD for Kermit Construction using a Word Template or PublisherAssignment:

COMPLETE THE PROJECT ANALYSIS FORM for this assignment. Outline the layout for your project. Design and create an attractive, visually appealing business card

for Kermit Construction. Use a word template to create your business card. Include the

logo you create in Assignment 2 on this card. Your business card should incorporate a colour scheme

appropriate for Kermit Construction. Create your project. Submit your assignment online or by email.

Rubric for logo, letterhead and business card assignments√ Is your assignment…

Unique and creative?A good representation of the image you are trying to create for Kermit Construction?Visually appealing? Is it attractive to readers?Spaced well with an easy-to read font?Graphically appealing with an appropriate use of graphics and colour?Informative? Does it contain all the necessary information required?Culturally sensitive?Error free? If you have no errors you will get 3 marks; if you have any errors, you will get 0 marks. You have one chance to redo this

/10 Final Mark


THE BUSINESS LETTERWhile used less frequently, the business letter is a tool generally used by businesses to write to people outside the business. Mainly, letters are used as a formal way to contact clients, potential clients, stakeholders, shareholders, etc. Letters are used to make requests or ask questions, accept or refuse claims, communicate important information, record agreements, and apply for jobs.

Letter Construction:


Sample Letter

ALP Class Works! Inc.123 ABC Street

Educatown, NS A1B C2D(902) 555-1234

[email protected]

January 1, 20—

Mr. Thomas TempPresident, Placement Pro234 Innovation AvenueOccupation, NS B2X 3C52xDear Mr. Temp:2xRe: Internships that Make a Difference2xAre you looking for students to fill internship positions this fall? If so, we have just what you need. Twelve of our students are ready, willing and able to come and work for your company. These students are academically strong, happy to help and eager to learn.2xOur students are studying a variety of high school subjects. In addition, they have successfully finished computer courses that focus on Office 2010 with attention being paid to Word, Excel and Outlook.


includes return address (letterhead), date, inside address (where the letter is going), and salutation (Dear ...)Headingsets the tone for the letterdefines the subject, purpose and main point of the lettercreate that VERY IMPORTANT first impression

Introductionprovides the content - what you would like the reader to knowusually consists of two or three paragraphsBodyrebuilds the context for the readersrestates the main point and the desired response/actionConclusionclosing such as Sincerely yours, Sincerely, Best regardsspace for signature, typed name of sender enclosure notation if requiredSignature Letterhead

Use company name and logo Address of company Phone numbers(s) Email address(es), website Centered at top of page Usually pre-printed

Date Type current date in format shown

Inside Address Name and title of person you are sending letter to Complete address

Enter 4 to 6 x

Enter 2x

Salutation:

Subject Line:

Many have taken technical communications which has provided opportunities to be creative and use initiative. They have worked in groups and on their own. They are comfortable presenting to small and large crowds. In other words, these students can be the workers you and your clients are looking for.2xPlease contact me at your convenience to set up a time when we can discuss placements for these 12 students. You can reach me at (902) 555-1234 or by email at [email protected],

Ima Teacher, PresidentALP Class Works! Inc.2x


Enter 4 to 6 x

Closing,

Sender’s Signature Lines

Enc. (if you are enclosing or attaching documents


EMAILS

Emails are becoming the most common communication tool used by business. They can be sent to external and internal clients. They are used as informal and formal business writing tools but you must be able to determine the difference. The tone and language of the email must suit the reader.

For attaching files

Heading:To, cc and subject linesSalutation

Body: Introduction, Message Conclusion:

Signature lines – close, name, company, phone, email


ASSIGNMENT 5 Create a LETTER and send it as an attachment in a proper business EMAIL.

Assignment: COMPLETE THE PROJECT ANALYSIS FORM for this assignment. Outline the layout for your project. Compose a letter from Kermit Construction to a client who has requested

information about cutting energy costs in her home. Give a few hints, but also make the suggestion that it would be better if you did an

energy assessment of her home. You charge $150 for this inspection but should she hire your company to complete work to improve energy efficiency, this fee is waived.

Include a sentence that states you are enclosing a company brochure. You can assume that I am the client and make up an address for the letter. Use the letterhead you created earlier. Use the current date. Check to make sure you have the letterhead, date, inside address, salutation,

introduction, at least two paragraphs in the body, conclusion and signature lines Include enclosure notation in the appropriate place Create a business-like email complete with subject line and correct style and attach

the letter to this email. Send it to [email protected]. Create and submit your project The letter will be evaluated on correct format, spelling, grammar, mechanics, content and structure.



Evaluating an Email√ Does your email include a…

Subject line which is a clear, accurate but brief statement of the purpose of the memo

Salutation followed by appropriate punctuationShort explanatory message that states purpose of email clearly and notes any attachments you are includingClosing line like Thanks, Best regards, Sincerely, followed by a commaTyped nameIn addition, your email should be organized into paragraphs covering the subject fully,

Is your email free from inappropriate wording or content? Is it clear and concise with no jargon, cliché or complicated language? Does it convey the right tone – neither too formal nor too conversational? Is it culturally sensitive?Is your email free from errors? You will get one chance to correct any errors. Subsequently errors will result in a mark of 0/3

/10 Final Mark /5

Evaluating a Letter√ Does your letter include …

Sender’s complete address (letterhead) including street address, suite # (if applicable), city, province, postal code, phone number, fax (if applicable), email and web page (if applicable) (4 marks)DateReceiver’s full name and complete address (4 marks)Salutation followed by a colon (2 marks)Subject lineComplimentary closing (Sincerely yours, Sincerely, Yours truly, Best regards) followed by a comma (2 marks)

Space for sender’s signature, followed by typed name (2 marks)Enclosure notation if required

√ Is your letter…?

Organized into paragraphs covering the subject fully (3 points) First paragraph establishes context and states purpose Middle paragraph(s) provides necessary details Last paragraph politely closes letter

Free of inappropriate content and culturally sensitiveClear and concise with no jargon, cliché or complicated languageDemonstrating the right tone – neither too formal nor too conversationalFree from typos or mechanical errors in spelling, capitalization, punctuation or grammar (3 marks)

/20 Final Mark /10


MEMORANDUM (MEMO)Memos are business documents that are sent within an organization to communicate information. Memos are used to:

Give instructions Ask/answer questions Explain new policies Call meetings Summarize decisions Ask for information Remind people of upcoming tasks or events

Memos generally feature the same things as letters and emails BUT they do not include a salutation or a signature.

Header Introduction that states the main point Body – paragraphs with need to know information Conclusion – restates the main point

Sample Memo No salutation

ALP Class Works! Inc.123 ABC Street

Educatown, NS A1B C2D(902) 555-1234

[email protected]

Date: January 1, 20—To: All studentsFrom: Ima TeacherRe: Upcoming Internships

I have attached a list of possible internships for potential grads. This list includes companies in the Educatown area as well as a few in other parts of the province. These positions offer challenges and learning opportunities. A few may even develop into some full time employment.

Please read over the list, check off your top three choices and send these to me before January 8, 20--.

If you want to discuss placement issues with me, stop by the office and make an appointment to see me. My office hours are Monday, Wednesday and Friday after 2:30 p.m. No Signature lines


Evaluating a Memo√ Does your memo include the following?

Date lineTo line which includes the name and often the title and/or department of the receiverFrom line which includes the name and often the title and/or department of the senderSubject line which is a clear, accurate but brief statement of the purpose of the memo

√ Is your memo…?Organized into paragraphs covering the subject fullyFree of inappropriate content with clear, concise, jargon-free languageGiving the reader the right tone – neither too formal nor too conversationalFree from typos or mechanical errors in spelling, capitalization, punctuation or grammar (3 marks)

10 Final Mark


ASSIGNMENT 5 Create a MEMO for Kermit Construction and attach it to an informal EMAIL. Also, create an AGENDA that outlines the procedures for this staff meeting.

Assignment:

COMPLETE THE PROJECT ANALYSIS FORM. Outline the layout for your project Design and create a properly

formatted MEMO to your sales staff letting them know that there is a meeting of all sales staff a week from today’s date at 9:00 a.m. The meeting will be held at The Holiday Inn, Dartmouth in the Ambassador Suite. The purpose of the meeting is to discuss new “green” building products and innovative packages to promote to homeowners.

Make sure you include all necessary information for sales staff. Some of your staff will be coming from out-of-town. The meeting lasts all day until 4:00. Coffee and muffins will be served from 8:30 until 9:00.

Lunch will be provided as will an afternoon coffee break. Immediately following the meeting, staff will be going to Chives restaurant on Barrington Street in Halifax.

Next, create an AGENDA that outlines the procedures of the sales meeting. Attach this agenda.

Then create a more INFORMAL EMAIL to your sales staff advising that you are enclosing a memo and an agenda to them.

Send the memo and agenda by email to [email protected] will be assessed on format, spelling, grammar, sentence structure, mechanics and creativity



Evaluating an Agenda√ Does your agenda include the following?

Name of company/letterhead and logoDate of meetingTitle line which is a clear, accurate description of the purpose of the documentAll the required information

√ Is your agenda…?Organized into a numbered or bulleted list that covers the subject fullyClear and concise with no jargon, cliché or complicated languageFree from typos or mechanical errors in spelling, capitalization, punctuation or grammarCulturally sensitive

5 Final Mark


FORMSReading:

Businesses also use forms to operate. A construction company would use a variety of forms; for example, work order and permits, change orders, supply lists, bills, codes, material safety data sheets, operating instructions, blueprints, maintenance manuals and information about company rules, pay benefits, leave and vacation policies. It is important that readers are able to read easily, quickly and with positive results.

Effective Reading Strategies


Look for clues and focus on the parts that apply to you.Note any words or phrases you don't understand.

Learn how to find the information you need.

Write down the main points as you read.Take notes.

Read at a speed that helps you understand and f you don't understand, read it again.Adjust your speed.

Create a mental picture as you read and try to see yourself performing each step.Visualize.

Don't try to complete instructions one at a time.Read all instructions first.

If there's something you don't understand, save time, and ask for help.Ask for help.

ASSIGNMENT 6 a. FORM COMPREHENSIONAssignment: Test your reading. Do you read carefully and closely?

Using the documents provided, read industry materials and demonstrate a solid level of comprehension.

Read the three industry documents that follow, one at a time.

Make notes about important information. Once you have read a document, get the questions for that document from your

instructor. Using only your memory and notes, answer the questions in clear, concise sentences. Number each sentence. Repeat for the remaining two documents. Proofread for correctness. Watch your grammar, spelling and mechanics. Include a heading in the top left corner of each page with the following information:

Tech Comm, Assignment #6 – Form Comprehension, Your Name and the Date

Exercise 1TYPES OF WOOD AND THEIR PROPERTIES

Type Colour Weight WorkabilityHolding Power

Screws and Nails GlueAsh Light Brown Heavy Hard Average AverageBalsa Light Brown Light Easy Poor GoodBirch Medium Brown Heavy Hard Good GoodCedar Red Light Easy Good Good

Cherry Light to dark red Medium Good Excellent GoodFir White to medium red Medium Good Good AverageHemlock Buff or tan Light Easy Good GoodMahogany Red to dark brown Medium Easy Good Good

Maple Light brown to tan Heavy Fair Average GoodOak Tan to red Heavy Hard Good AveragePine (Eastern) Light brown Light Easy Good GoodRedwood Reddish brown Light Good Good GoodWalnut Deep dark brown Heavy Good Good Good


Exercise 2:

MEMO

Kermit ConstructionSuite 1000, 1515 Evergreen Way

Dartmouth, NS B2X 5N5(902) 554-7336 (55Green)

[email protected] http://kermitconstruction.com

To: Hourly Employees of Kermit Construction

From: Human Resources Department

Date: March 15, 20—

Subject: Employee Meeting

A meeting will take place on March 15, 20—at 8:30 am. The location is 450 Dunbrack Street, Halifax, second floor, Room 203. All hourly employees are required to attend. Workers who need to remain on the job site for safety purposes must inform their managers that they will not be able to attend. There will be a make-up meeting for those employees at the same address at 4:30 pm on the same day.

We will discuss the following important points at the meeting:1. Absenteeism Policy. Absenteeism has been very high lately.2. Safety policies, especially with respect to working in confined spaces. We have seen

many violations of good safety procedures.3. Tardiness Policy. Our records show that workers are routinely punching in 15 to 20

minutes late in the morning and are returning from lunch 10 minutes late.4. Smoke Breaks. We are seeing employees who smoke taking 20 minute smoke breaks

routinely throughout the day (sometimes 4 – 6 times a day) while non-smoking workers are not taking these same breaks. This is resulting in more than one hour daily of time lost.

The meeting will take approximately one hour. All employees must report back to the job site as soon as the meeting is over.


http://kermitconstruction.com/


Exercise 3:

Kermit Construction - Safety ManualFire ExtinguishersFour classes of fuels can be involved in fire. Each fuel class requires a different kind of fire extinguisher.

Class A fires: Paper, wood or other common combustibles. Class A fire extinguishers are filled with water. Because water can cause other types of fire to spread, you must never use Class A extinguishers on any other class of fire.

Class B fires: Liquids and gases. Class B fire extinguishers are filled with carbon dioxide (CO2). The CO2 smothers the fire.

Class C fires: Electrical equipment. Because electrical currents are so dangerous, Class C extinguishers are designed to protect against possible electric shock. Like Class B extinguishers, Class C extinguishers put out fires by smothering them.

Class D fires: Metals that burn – Class D extinguishers contain a special powder that prevents oxygen from reaching the fire. Because fires need oxygen to continue burning, the lack of oxygen will put the fire out.

Using a Fire Extinguisher

There are eight simple steps to using a fire extinguisher properly. You must always match the fire extinguisher to the type of fire.

Step 1 Hold the fire extinguisher upright.

Step 2 Pull the pin. The plastic seal will break.

Step 3 Stand at least 10 feet from the fire. The extinguishing material will shoot from the nozzle with a certain amount of force. If you stand too close, you may blow burning objects into the air thus spreading the fire.

Step 4 Aim at the base of the fire.

Step 5 Squeeze the handle to discharge the contents. Sweep the extinguisher from side to side.

Step 6 When the fire is out, move closer to look for any remaining burning residue.

Step 7 When the fire is completely out, quickly check to make sure it has not restarted.


Step 8 Leave the area quickly. Fumes and smoke can be harmful, even deadly.


COMPLETION/FILLING IN FORMS:

In the workplace, you also will be asked to fill in forms, often on a regular basis. The information requested on these forms is essential to your business’s success. Therefore, it is important that you follow these suggestions for form completion

ASSIGNMENT 6 b. FORM COMPLETION – TWO FORMS – TIME SHEET AND CONTRACTOR’S AGREEMENT Assignment:

Using the documents provided, read the information provided and then, in pen, fill in the form with the correct data.

The required forms are available from your instructor. An option would be to type in the information but this is not realistic on a construction

site. Proofread for correctness. In a brief paragraph, explain why it is essential to fill in information correctly on each of

the different sheets. Explain the consequences for providing misinformation. Include a heading in the top left corner of each page with the following information:

Tech Comm, Assignment #6 – Form Comprehension, Your Name and the Date

TIME SHEET INFORMATION:28 Technical Communications 1043

2014-2015 NSCC Akerley Campus (developed by Jan Wallace-adapted by Ray Williams)

Take your time - read through the whole form.

Ask for help - if there's something you don't understand, ask.

Follow directions exactly.

Look before you write - evaluate how much space you have to judge the size of you entry.

Think before you write - you must use INK so plan what you are going to say carefully.

Print clearly and neatly.

Don't leave blanks.

Be truthful.

Review the form.

Sign.

Use your name as employee name. Use your student number as your employee number The project is called Jenkins Renovation. The project number is JR00111 Your hours are 7 am to 4 pm Monday through Friday. You have one hour for lunch

which means you work an 8 hour day. Your job supervisor is Daniel Marcus. Weekly activities:

Monday – all day – masonry work. Tuesday – you spent three hours doing concrete patch and five hours doing

demolition. Wednesday, you spent five hours doing drywall, two hours doing concrete patch

and one hour doing damp-proofing. On Thursday, you spent the whole day doing damp-proofing. On Friday, you spent four hours doing masonry work and four hours doing floor

prep. You would like to ask for a vacation day on March 15, 20— The relevant codes are:

Concrete patch 960 Dam proofing 555 Demolition 840 Drywall 680 Floor prep 390 Masonry 420

CONTRACTOR’S AGREEMENT INFORMATION: Get the Contractor’s Agreement form from your instructor. Insert the letterhead you created for Kermit construction as a header. The contractor is Kermit Construction. The owner is Jack Jenkins. Use the current date. The address for the project is 459 Shore Drive, Bedford, NS B4A 2C4. The ceiling price for the project is $45,000. A 25% down payment is due one week after contactor’s agreement is signed. Work will

start after this payment has been received. The remainder is due on completion. (Calculate this amount.) If payment is not received within 30 days of completion, interest will be charged at a

rate of 1.5% of the total amount of the project.


The project will be begin on the Saturday after today’s date and will finish no later than 3 months to the day later (use actual dates).

Contractor will be responsible for building permit. Homeowner is responsible for paying for all permits. Homeowner is responsible for getting homeowners association’s permission for changes

to structure and yard. The Contractor will provide the following work:

Redesign existing floor plan with an emphasis on natural lighting – Homeowner will be required to sign off on blueprint before construction begins.

Redo the floors using environmentally friendly product approved on by homeowner. Install new EnergyStar appliances. Install new environmentally friendly counter tops. Replumb kitchen sink and install water saving faucets. Replace existing sink. Install backsplash. Replace existing windows with energy efficient windows. Replace sliding door with energy efficient door. Install new cupboards and drawer.

Filling in a Form√ Is your Form…?

Filled in in penlegibleFree from errors (no scratched out areas – use white-out)Complete – no blanksAccurate

5 Final Mark


CREATING FORMS:Business forms must be carefully planned out. If you do not plan the form you are creating carefully, the form may be confusing and complicated and it may fail to get the information you really need. Overly complicated forms reduce the readers’ interest and they will rush through form completion rather than provide the real information you are seeking.


R e m e m b e r m o s t p e o p le d o n 't l ik e fi l l in g in f o r m s , s o K I S S !

U s e w h i t e s p a c e , b o r d e r s a n d s h a d in g e ff e c ti v e ly .

S p l i t t h e f o r m in s e c ti o n s a n d u s e h e a d e r s w i t h r e le v a n t e ff e c t s .

G r o u p r e le v a n t t o p ic s t o g e t h e r .

A v o id r e p e a t in f o r m a ti o n . R e a d e r s w i l l n o t w a n t t o fi l l in t h e s a m e in f o r m a ti o n t w ic e .

U s e c h e c k b o x e s t o m a k e f o r m c o m p le ti o n e a s ie r a n d q u ic k e r .

I f y o u a r e in c lu d in g e m a i ls , w e b s i t e s o r p h o n e n u m b e r s , v a l id a t e e a c h b e f o r e in c lu d in g t h e m .

ASSIGNMENT 6c. FORM CREATION – INCIDENT REPORT Assignment:

For faster completion of incident reporting, the owner of Kermit Construction has asked you to create a brief form to document all future incidents on the job.

Using the information provided on the next page, create an clear, concise and easy to read incident report

Brainstorm the important information you get from the incident summary on the next page. Hand in your brainstorm with the assignment.

COMPLETE THE PROJECT ANALYSIS CHART. Outline the layout for your project. Insert the letterhead you created as a header See the sample form but do not use this. Design a form that includes all information but

the form must be original and unique. Write 3 recommendations to prevent a repeat of this kind of incident and include these

recommendations on your report Include a heading in the top left corner of each page with the following information:

Tech Comm, Assignment #6 – Form Comprehension, Your Name and the Date Send the form to [email protected]

You will be assessed on format, spelling, grammar, sentence structure, mechanics and creativity

Evaluating a Form√ Does your form include the following?

Name of company/letterhead and logo (1)Form title (1/2 mark)Subject line (1/2 mark)Date and time (1)Parties involved (1)Brief but accurate description of incident (5)Recommendations (3)

√ Is your Form…?Organized into clear sections (1)Clear and concise with no jargon, cliché or complicated language (1)Free from typos or mechanical errors in spelling, capitalization, punctuation or grammar (2)Culturally sensitive (1)Easy for employees to complete – check boxes, etc. (1)Visually appealing with white space, readable font (2)

20 Final Mark /15



Incident Report Information for Assignment 6c

Kermit ConstructionSuite 1000, 1515 Evergreen Way, Dartmouth, NS B2X 5N5

[current date]

To: I.M. Wright, Safety Assurance OfficeFrom: Harvey Hammer, Construction SupervisorSubject: Incident Report, Walkway Injury Resulting in DeathSummaryThe day of the incident was the first time that A-1 Concrete and U.K. Concrete Pump worked together. On the morning of the incident, U.K. Concrete Pump arrived at the worksite and set up the concrete pump truck to pump concrete so that A-1 Concrete could place and finish a driveway. Once this job was finished, Concrete Workers 1 and 2 and the Concrete Pump Operator — along with the first concrete supply truck of the day — relocated to another house under construction (see Figure 1). The Concrete Pump Operator pumped the remaining concrete (about 2 metres) from the first supply truck at this house, and Concrete Workers 1 and 2 placed and finished concrete on the front porch, not quite completing the porch.A second concrete supply truck arrived to refill the concrete pump truck so that the porch could be finished and the walkway poured. After Workers 1 and 2 completed the porch, the Concrete Pump Truck Operator stopped pumping and relocated the boom to pump concrete for the walkway. After the Concrete Pump Operator started pumping again, he noticed that concrete had stopped flowing out of the end hose, and he immediately hit the emergency stop button to stop pumping. At that moment, concrete erupted from the end hose of the concrete pump truck supply line. Concrete Worker 1 was holding the end hose to pour the concrete into the walkway’s concrete forms. At the same time Concrete Worker 2 was finishing the concrete on the porch and did not witness what happened next. The sudden eruption of concrete from the end hose forced Concrete Worker 1 backwards. As he fell backwards, the heel of his boot got caught on a piece of walkway formwork. He struck the back of his head on a scrap piece of 2x10 lumber (see Figures 2 and 3). This fall caused fatal head injuries. The incident was witness by Esau Nothing.Conclusions Findings as to causes The worker who was holding the end hose of the pump truck was thrown backwards when the hose whipped out. Striking his head on a piece of lumber, he suffered fatal injuries. Findings as to underlying factors After pumping stopped and the hose was relocated, air got into the pump truck's delivery system. Once pumping resumed, that air became pressurized, causing an eruption of concrete out of the end hose. As a result, the end hose whipped out uncontrollably. The end hose was 20 feet long with a coupling attached at the end, contrary to the concrete pump truck manufacturer's instructions. Had the end hose been only 12 feet long with no coupling as recommended, its whipping action would likely have been less violent when the concrete spewed out. The two workers who were doing the concrete placing had no training associated with blockages. And the operator of the concrete pump truck was unaware of the danger of allowing the boom to drain. Adequate communication among the workers about the hazards associated with concrete pumping operations did not take place. Recommendations[Write three recommendations to ensure this does not happen again].Thank you for your attention. If you have any questions or would like to talk further about this incident, call me at 555-1234, extension 54.


Sample Incident ReportIncident Report

Neptune ConstructionSuite 1000, 1515 Seaside Terrace

Seaforth, NS B2X 5N5(902) 554-0000

[email protected] http://neptune construction.com

Date of Incident: ____________________ Date Reported: __________________ Time of Incident: ____________________ Time Reported: __________________ Specific Location: _______________________________________________________________ Reporter Name: _________________________________________________________________ Phone Number(s):________________________________________________________________ Position:______________________________Department:_______________________________ Witness Name: __________________________________________________________________ Witness Phone Number(s):_________________________________________________________ Incident Description (Reporter): ___________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Incident Description (Witness, if available):__________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Preventable (circle one): Yes No Suggested Corrective Action: ______________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Signature of Reporter: ___________________________________________________________ Signature of Witness: ____________________________________________________________

Taken from: http://www.ibc.ca/en/Business_Insurance/documents/Incident-Accident-Reporting-Sample-Incident.pdf



ASSIGNMENT 7a. TECHNICAL WRITING – WANT AD Assignment:

Kermit Construction has asked you to create a brief one-page ad for a project manager position. This job ad will be posted on bulletin boards at NSCC.

The advertisement closes three weeks from today’s date. Include the Job Title: Project Manager, Job Reference # PM012345, Job Type – Full time

and Location, HRM, Nova Scotia. Write an ad that says: Here is what we're looking for. Here is what's in it for you. Include a brief overview of Kermit Construction (see below) Describe the Project Manager’s position. (see below for list of responsibilities) List the skills required (see below). COMPLETE THE PROJECT ANALYSIS CHART. Outline the layout for your project. Insert the letterhead you created as a header. Include a heading in the top left corner of each page with the following information:

Tech Comm, Assignment #6 – Form Comprehension, Your Name and the Date Send the ad to [email protected]


Information for Want Ad:Kermit Construction Overview: Kermit Construction is a locally owned green construction company that cares about only three things: maximizing the energy efficiency of our clients’ homes, creating terrific opportunities for our employees, and demonstrating innovative leadership within our company by implementing green construction practices. We have a 10-year history of building and operate by a unique set of values: mutual trust, entrepreneurialism, and execution of environmentally sound construction services. We believe it is through choice that people take advantage of the opportunities at Kermit Construction. We are a company focused on continually searching out opportunities to make a difference, to become stronger, to stay a leader. We have just been named one of HRM’s top 15 companies and are an equal opportunity employer.Project Manager’s Responsibilities:

Responsible and/or in charge of all on-site construction activities on a daily basis.

Mentoring and development of junior team members. Ability to work in a team environment to ensure the success of

subcontractors, suppliers, consultants, clients and Kermit Construction. Skills, Knowledge, Qualifications and Experience:

Four year construction related degree or equivalent combination of technical training and/or related experience.

A minimum of 6 years’ construction experience.



Ability to lead and evaluate trade performance is essential. Advanced knowledge of various construction disciplines, safety

regulations, scheduling, cost control, quality control, engineering drawings and other documents.

Ability to assume responsibility, interface and communicate with others a must. Enthusiasm or challenge and new initiatives are prerequisites.

Evaluating a Want Ad√ Does your want ad include the following?

Name of company/letterhead and logo (1/2)Position and job # (1/2)Responsibilities of positionSkills requiredOverview of companyClosing date for submissions

√ Is your want ad…?Organized into clear sectionsClear and concise with no jargon, cliché or complicated languageFree from typos or mechanical errors in spelling, capitalization, punctuation or grammarCulturally sensitiveVisually appealing with white space, readable font

10 Final Mark

APPLICATION LETTERS:Structurally, an application letter is no different from any other business letter. See Page 11 for a sample of the structure. It should be no longer than one page.

WHAT IF YOU DON’T KNOW WHO THE READER WILL BE?

Try to find out who the HR person isCall the company and explain that you are applying for a position and would like the name and title of the person handling the applications

If you have no luck doing this, Dear Employer is better than To Whom It May Concern or Dear Sir or Madam.


REMEMBER: ONE MECHANICAL ERROR, MISSPELLING OR MISSED TYPO CAN BE ENOUGH TO ELIMINATE YOU FROM THE RUNNING FOR A POSITION. SO . . . PROOFREAD! PROOFREAD! PROOFREAD!


State the purpose Identify the job title, job # if given and where you saw the advertisementExample: As an experienced sales professional, I am applying for the retail position advertised in The Chronicle Herald."

Opening Paragraph

can be one to three paragraphs longgive an overview of experience, eduation and other qualifications but avoid giving too much detailtry to use keywords be positive - if you are not working, avoid saying "I am unemployed." Rather say, I am currently available."

Middle Section no longer than one or two sentences

mention both resume and interview

Closing Paragraph

RESUMESWHAT IS A RESUME? A resume is a detailed list of a person’s work history and other qualifications.

WHAT YOUR RESUME SHOULD LOOK LIKE:


should be visually attractive

letter-sized paper

use format enhancements

lots of white space

use consistent, clear labelling (headings)

include all necessary contact information and be consistent

no longer than one page, if possible

mechanically perfect with ABSOLUTELY NO ERRORS in spelling, puncutation or grammar


Include ONLY - name, address, phone number, professional sounding email address and web pageshould appear at top of page

Contact Information

brief, focused statement about your career plansrevise to suit applicationoptional

Career Objectives

reverse chronological ordername and address of each schoolprogram of study and degrees, diplomas and/or certificates completedno earlier than high school and you may omit high school to save room

Education

job title, dates of employment, name and address of employer, duties involvedreverse chronological orderomit less important, irrelevant positions

Work Experience

mention speciific word processing and other software you are familiar with

Computer Literacy

include licenses, certifications and security clearances, languages, proficiency with machines/equipment

Specialized Skills/Credentials

academic or otherHonours and

awards

volunteer work or membershipsdates of service or membership, offices held, special projects

Community Activities

no longer necessary to list names of references do not need to include "References available on request"References

TYPES OF RESUMESTRADITIONAL RESUMES include:

CHRONOLOGICAL, FUNCTIONAL and COMBINATION resumes.

Examples: http://jobmob.co.il/blog/beautiful-resume-ideas-that-work/

The CHRONOLOGICAL resume is the most common and easiest to prepare. School and work

history are arranged in reverse (most recent date first) chronological order.

CHRONOLOGICAL resumes include:

Schools and employers names and addresses

Dates attended or employed

Descriptions of courses studied or job responsibilities under the heading Education and

Work Experience

WHO SHOULD USE THIS STYLE OF RESUME?

People with fairly consistent education and work experience

Past experience coincides with career plans

Those seeking advancement within their own workplace

EXAMPLES: http://jobsearch.about.com/library/samples/blresumechronolog.htm

The FUNCTIONAL resume highlights what the applicant has done rather than when or where it

was done. The FUNCTIONAL resume is a skill-based resume. Chronological details are included

but are not the main focus.


People who want to highlight their proficiencies rather than their work history

People with fairly inconsistent education and work experience

People who have been out of school for awhile

EXAMPLES: http://jobsearch.about.com/library/samples/blresumefunctional.htm


http://jobsearch.about.com/library/samples/blresumefunctional.htm

http://jobsearch.about.com/library/samples/blresumechronolog.htm

http://jobmob.co.il/blog/beautiful-resume-ideas-that-work/

The COMBINATION is exactly what the name suggests – a combination of the chronological and

functional resume – with a brief skills section followed by a chronological listing detailing work

experience.


People who have a diverse range of skills that span a range of functional areas

EXAMPLES: http://jobsearch.about.com/library/samples/blresumecomb.htm

A SCANNABLE resume is recommended for online submission. Theses resumes contain the

same information as other types of resumes but without format enhancement.

Example: http://owl.english.purdue.edu/owl/resource/547/1/

A TARGETED resume is created for application in a specific industry and focuses entirely on

work experience and skills required for that type of career. Example:

http://jobsearch.about.com/library/samples/blhrresume.htm

NON-TRADITIONAL: Check these out!

http://workawesome.com/your-job/25-examples-of-super-creative-resume-design/

http://savedelete.com/100-most-creative-example-resumes-of-all-time.html


http://savedelete.com/100-most-creative-example-resumes-of-all-time.html


http://jobsearch.about.com/library/samples/blhrresume.htm

http://owl.english.purdue.edu/owl/resource/547/1/

ASSIGNMENT 7b. APPLICATION LETTER AND RESUME

You are currently working for Kermit Construction but this position is of interest to you so you have decided to apply for it.Assignment:

Create a one-page letter of application for the Project Manager position outlined above. As well, create a resume to attach to this letter. Include the Job Title: Project Manager and Job Reference # PM012345 in your letter. Complete the project analysis chart. Outline the layout for your project. Insert the letterhead you created as a header. Include a heading in the top left corner of each page with the following information:

Tech Comm, Assignment #6 – Form Comprehension, Your Name and the Date Send the letter to [email protected]


Evaluating an Application Letter√ Does your letter include the following?

Sender’s complete address (letterhead) including street address, suite # (if applicable), city, province, postal code, phone number, fax (if applicable), email and web page (if applicable)DateReceiver’s full name and complete addressSalutation followed by a colonSubject lineComplimentary closing (Sincerely yours, Sincerely, Yours truly, Best regards) followed by a commaSpace for sender’s signature, followed by typed nameEnclosure notation if required

√ Is your letter…?Organized into paragraphs covering the subject fully (8 points)

First paragraph establishes context and states purpose – states job title and number, where you saw the ad

Middle paragraph(s) provides necessary details about your skills – includes keywords from job ad Last paragraph politely closes letter

Culturally sensitiveClear and concise with no jargon, cliché or complicated languageDemonstrating the right tone – neither too formal nor too conversationalFree from typos or mechanical errors in spelling, capitalization, punctuation or grammar

20 Final Mark /10



Evaluating a Resume√ Does your resume include the following?

Contact information including street address, suite # (if applicable), city, province, postal code, phone number, fax (if applicable), emailCareer Objective – clearly stated, relevant and uniqueEducation – chronologically listed with school, degrees/diplomas/years attendedWork Experience – chronologically listed with employing company, job title, job specifics, datesRelevant skills – this is a carpentry job – resume should be tailored to thisRelevant credentials, tickets, safety coursesHonours and awardsVolunteer experience

√ Is your resume…?Organized into sections with headings, bulletsCulturally sensitiveClear and concise with no jargon, cliché or complicated languageLots of white space1 to 2 pages long

/20 Final Mark /10

PROCESS/PROCEDURE DESCRIPTIONS:

A mechanism refers to a tool, machine or other mechanical device designed to perform a specific task. Your task of writing a mechanism description as in all your writing in the workplace depends on your reader. Here are some of the things your description may need to do:

Identify

Explain

Advertise

Display

Package

Ship

Purchase

Assemble

Install

Use

Repair

Sometimes your writing will be general; sometimes, specific. A general description is an “umbrella” description for any make or model of a device. A specific description would describe a very specific brand and/or model of the mechanism; for example, digital cameras vs. a Minolta Freedom Zoom 125 camera.


MECHANISM DESCRIPTION

Evaluating a Mechanism Description√ Does your description…

Open with a brief introduction that defines the tool and explains its function?Full describe the parts and how they interrelate?Include helpful comparison to explain difficult conceptsUse the present tenseInclude effective visuals to clarifyConclude with a brief summary

√ Is your description…?Clear, accurate and sufficiently detailed to satisfy the needs of the intended audienceOrganized into separate, labeled sections covering the subject fully and in an orderly wayClear and concise with no jargon, cliché or complicated languageTypo free with no mechanical errors in spelling, capitalization, punctuation or grammar

20 Final Mark /10


Brief introduction defining the mechanism and explaining what it does

Precise description of the mechanism's appearance

List of parts

Explanation of how it works

Visuals with different views

Conclusion - can include info about history, availability, manufacturer, cost

Resources - list of outside sources (if any)

ASSIGNMENT 8 MECHANISM DESCRIPTION AND POWERPOINT OR PREZI INSTRUCTIONS

Assignment A: Create a detailed description of the following illustration. When you think your description is as clear as possible, give it to a classmate, who has

not seen the illustration, and ask that person to read your description and reproduce the illustration following your instructions

Hand your partner’s illustration in with your description. Write a brief explanation of why the artist was or was not able to reproduce your

drawing. Make recommendations to improve your instructions.

Assignment B: Using PowerPoint, Prezi or a Flow Chart, write instructions and include visuals on one of

the following:Cooking a favourite mealLaying track on a model railroadHemming a pair of pantsCreating a playlist on an MP3 playerPlaying a card or board game – your choiceHemming a pair of pantsBuilding a bird houseMowing a lawnWashing laundryRepairing a leaky faucetChanging a diaper


Evaluating Instructions√ Do your instructions…

Open with a brief introduction that defines the tool and explains its function?Include a full list of materials, equipment, tools and skills required to complete taskProvide a well-organized, step-by-step explanation of how to perform the procedureInclude any warnings, cautions or notes to enable the reader to perform without riskUse helpful comparisons and analogies to clarify difficult conceptsEmploy effective visuals to clarifyConclude with a brief summary

√ Are your instructions…?Clear, accurate and sufficiently detailed to satisfy the needs of the intended audienceOrganized into separate, labeled sections covering the subject fully and in an orderly wayClear and concise with no jargon, cliché or complicated languageTypo free with no mechanical errors in spelling, capitalization, punctuation or grammar

√ Is the media you used…?Animated properly (if possible)Visually attractiveLegibleAppropriate for the type of instructions you are providing

15 Final Mark /10

TEXTING:

Texting has become a popular way for coworkers to communicate and employers are more comfortable with this tool. There are some tips to texting at work:


Write messages that are long enough to include all necessary informationon or two sentences with co-workers versus a ping when texting friends

Spell out most words and punctuatefor understanding and clarity, abbreviations should be avoided

Email or call when it's importantmany coworkers don't text, so use whatever method will get the message to them

Make sure you're doing work always remember you're on company time so don't get caught up in personal texting

Don't text during meetingseven if the texting is work-related, don't do it!

ASSIGNMENT 9 TEXTING

Create a detailed text conversation you would have with a co-worker about an order that hasn’t come in.

You are waiting for hardwood flooring to come in from Taylor Flooring in Dartmouth but it’s three hours late

You need to know how you should proceed Make up names and details. You may create your texting conversation using SmartArt. Your texting should have a maximum of 6 entries. One of those entries should be a

closer.

Evaluating Text√ Does your texting…

Get to the point clearly and quickly and professionallyList all the detailsAvoid abbreviationsInclude punctuationInclude closure

5 Final Mark

WEBSITE OR BLOG DESIGN:

BASIC FEATURES OF A WEBSITE:


USES FOR WEBSITES:

Websites are used in business or for personal use for a variety of reasons. The purpose of a website can be singular or can be used for a combination of reasons.

To informTo explainTo trainTo acquireTo instruct

To presentTo displayTo demonstrateTo illustrateTo report

To summarizeTo collectTo familiarizeTo showTo exhibit

USES FOR BLOGS:

Blogs are a form of social networking but more often, blogs are being used by businesses. They are more secure than many social networking sites so businesses are more likely to use them for making announcements, soliciting new ideas or updating colleagues on the business and/or its projects. Blogs are also used to gather feedback. Microblogs like Twitter are similar to blogs but the posts are limited to 140 characters. Businesses that are technical in nature sometimes use microblogs to communicate with colleagues, co-workers and clients who need to receive constant brief but important updates or notices of meetings.

WHERE TO FIND A BLOG SITE:

You shouldn’t have to pay for your blog and there are many popular blogging sites like Blogger, Wordpress, Blogsome and Moveable Type. Weebly also has a blog component. Twitter is still the best known microblog, but there is also Plurk, Jaiku and Poodz.


Home Page

Introduction - Table of Contents

Tabsnavigational tools

to take you to "pages"

Pagescontain facts, details, images and other information

Linkstake you to relevant sites

STEPS IN DEVELOPING A WEBSITE OR BLOG SITE:

ASSIGNMENT 10 WEBSITE OR BLOG DESIGN

Create a simple website or a blog that advertises Kermit Construction. You may upload photos and articles that promote interest in green construction but

remember you must cite your sources always. Brainstorm what you would like to include in your webpage and create an outline. Hand

both of these in with web page url Use http://weebly.com to create your website. Use any of the sites listed above to

create your blog.

Evaluating your website or blog site

√ Does your web or blogsite…Positive portray your company’s imageIncorporate the company logoInclude the address and contact informationInclude at least one tab with relevant informationGive credit to sources usedMeet the purpose of the website – to advertise your company

√ Is your web or blogsite…Error freeFormatted will with good spacing of data and imagesUser friendlyEasy to navigate because of good labeling of tabs, articles, etc.

10 Final Mark


Start your blog or website

Write your blog or your website information

Maintain your blog or website

If you have created a blog, let others

join the conversation

ASSIGNMENT 11 REPORT

Create a one or two-page report that reflects on this course. Your report should be formatted correctly (see instructor for instructions)

and should give a clear picture of what you have learned from your technical creations.

Create a suitable title for your report and include this on a cover page. You do not need the usual contact information as a page header.

Create headings and subheadings Facts about Tech Comm Marketing Tools Forms Correspondence; and Reflection

Evaluating your report

Is your report (10)formatted properly ?

double spaced paragraphs indented include a cover page that is properly formatted, creative, and

attractive footer on each page that includes your name and page number headings and subheadings formatted correctly, creatively and with

the reader in mind

Does your report (5) cover the assigned topic? include a suitable title? include citations if required? use an easy-to-read font? make good use of white space?

Is your report error free? (0 or 5)

References


100 Most Creative Example Resumes Of All Time (n.d). Save delete. Retrieved from http://savedelete.com/100-

most-creative-example-resumes-of-all-time.html

About.com job searching. (2011). Resume samples. Retrieved from

http://jobsearch.about.com/od/sampleresumes/a/sampleresume2.htm

Job Mob (n.d). 36 resume ideas that work. Retrieved from http://jobmob.co.il/blog/beautiful-resume-ideas-that-

work/

Johnson-Sheehan, R. (2010) Technical communication today. Toronto: Pearson.

Purdue Online Writing Lab. (n.d.) What is a scannable resume? Retrieved from

http://owl.english.purdue.edu/owl/resource/547/1/

Searles, G. & Moran, K.M. (2011). Workplace communications. Toronto: Pearson.

Wooten, R. (2011). 20 Best Practice Tips for Creating Forms. DNN creative. Retrieved from

http://www.dnncreative.com/Tutorials/DNNTutorialsforAdvancedUsers/FormsBestPractices/tabid/470/

Default.aspx

Work Awesome (n.d.) 25 examples of super creative resumes. Retrieved from http://workawesome.com/your-

job/25-examples-of-super-creative-resume-design/




http://www.dnncreative.com/Tutorials/DNNTutorialsforAdvancedUsers/FormsBestPractices/tabid/470/Default.aspx

http://www.dnncreative.com/Tutorials/DNNTutorialsforAdvancedUsers/FormsBestPractices/tabid/470/Default.aspx

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