ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Task 1: Theory

Question 1

What is meant by the term social media?The term social media means ways of communication through websites on the internet

Question 2

From the list given choose the most appropriate answer to match the statement in the first column.

List: Facebook, Skype, Twitter, Chat, Windows Live, Linked In, Circles, Flickr, Messenger, YouTube

Statement Matching Word/Phrase

a) micro-blogging network of real-time posts that are limited to

140 characters or lessTwitter

b) Google’s Competitor to Facebook Chat

c) A Microsoft product that enables you to chat online Windows Live

d) Used to make video and voice calls on the internet Skype

e) Largest social networking site in the world Facebook

f) A social network that connects you to your trusted contacts

and helps you exchange knowledge, ideas, and opportunities with

a broader network of professionals

Linked In

g) The instantaneous exchange of typed messages Messenger

h) Uses a skydrive to share files over the internet Circles

i) Social networking site where users share videos YouTube

j) An internet site that allows users to share photos Flickr

CERT II AIT

ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Question 3

Read the included article ‘Issues on Social Networking’

There are a number of different types of issues associated with using social media. These are given in the list below. From the list given choose the most appropriate issue type to match the example in the first column.

List: Legal, Privacy, Copyright, Confidentiality, Defamation, Reputation Management, Recruitment, Cyber-bullying, Security, Productivity,

Statement Matching Word/Phrase

a) An employee posts on Facebook that the organization that they work for is hopeless and “rips off customers”

Reputation Management

b) A business uses a photo on its web page that it has downloaded from the internet and has not paid for

Copyright

c) At a party a person takes a photo on their phone about a stupid prank that another person is doing on then posts it on their Facebook page

Confidentiality

d) A person posts to their trusted network on Facebook that they are “gay” and one of their trusted friends then posts that message to all of their friends

Privacy

e) A company uses Facebook to search and screen potential employees

Recruitment

f) A person post their network username on Facebook so that a friend can download some information

Legal

g) A teenager makes a number of comments about a friend on their social network about their looks causing teasing.

Cyber-bullying

h) An employee spends a significant amount of their time at work sending making posts on Facebook

Productivity

i) A person makes and posts a funny but derogatory video on YouTube about a person which then goes viral

Defamation

CERT II AIT

ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Task 2: Using Social Media:

Question 1: Facebook

Complete the following tasks using Facebook. If you do not have facebook, you will need to create and account using a valid email address.

Capture a screenshot showing evidence of the following tasks and insert them into the table. Also, rate the ease of use for the tasks, whether they are Easy or Hard to do.

TaskEase of Task

Easy / Hard

Competent

Create a Facebook account or use an existing account Easy Yes / No

Create your profile bearing in mind privacy issues Easy Yes / No

Upload a photo Easy Yes / No

CERT II AIT

ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Upload a video Easy Yes / No

Upload a file to your facebook page or group Easy Yes / No

Create a link from your Facebook page to a Youtube Video of your choice

Easy Yes / No

Create a circle of friends Easy Yes / No

Invite someone to be your friend Easy Yes / No

CERT II AIT

ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Create an event Easy Yes / No

Make a post Easy Yes / No

View the posts on your wall Easy Yes / No

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ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Change your privacy settings Easy Yes / No

Send a message to someone Easy Yes / No

Create an RSS feed so that you receive an email every time somebody posts on your wall. Take a screenshot of the settings in Facebook which allows this

Easy Yes / No

CERT II AIT

ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Question 2: Twitter

Go to www.twitter.com and create a twitter account.

Organize a group of three or four people to send tweets to each other.

Complete the following tasks using twitter

Capture a screenshot showing evidence of the following tasks and insert them into the table:

TaskEase of Task

Easy / Hard

Competent

Create a Twitter account on www.wikispaces.com

Easy Yes / No

Edit your profile Easy Yes / No

Choose 10 tweeters to follow Easy Yes / No

CERT II AIT

ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Get your group to follow you Easy Yes / No

Send tweets to your group Easy Yes / No

Reply to tweets from your group Easy Yes / No

Question 3: Folksonomy

What is a folksonomy? What does it enable you to do?Folksonomy is the result of personal free tagging of information and objects for one's own retrieval.

Question 4

Using a Folksonomy SiteOpen up the site delicious.com and create an account on this site.

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ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Create at least one stack with at least 3 links all related to the one topic. Assign tags to each

of these links. Make sure that you can then search your links using the tags that you have

defined.

Complete the following tasks using delicious

Capture a screenshot showing evidence of the following tasks and insert them into the table:

TaskEase of Task

Easy / Hard

Competent

Creates account on delicious.com Easy Yes / No

Creates a stack containing 5 links Eaxy Yes / No

Assigns tags to each of the links Easy Yes / No

CERT II AIT

ICAWEB201Use social media tools for collaboration and engagement

Name:_______________________

Can search links using tags Easy Yes / No

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