we propel luxury brands as digital innovators....we propel luxury brands as digital innovators...

43
we propel luxury brands as digital innovators we propel luxury brands as digital innovators.

Transcript of we propel luxury brands as digital innovators....we propel luxury brands as digital innovators...

Page 1: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

we propel luxury brands as digital innovators.

Page 2: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Content Marketing - The Future of SearchAdam Deflorian

Page 3: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

digital

innovationdesignazds

Page 4: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

!

Customized Content Curation and Personalization PMS Integration for Guest Information

Social Integration and Recognition Our Luxury Client Roster - Very High ADR

Page 5: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

HUGE growth

*Karen McGrane

Social and Content Marketing

Page 6: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

The amount of digital content

consumption and how quickly content

is dismissed as irrelevant

Page 7: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Content is the future of SEO

Page 8: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Co-Cite

Page 9: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Content Writing

Page 10: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

A-U-R-A

Authentic

!

Useful

!

Relevant

!

Actionable

Page 11: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

AUTHENTIC

TONE/VOICE Easily identifiable with brand

!

CONSISTENCY Regularity in format/schedule/delivery

!

!

Page 12: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Petit Ermitage

Page 13: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

USEFUL

UTILITY Offers a practical/interesting function for user

Content sharing

!

AUDIENCE-SPECIFIC Study user demographics to optimize according to

interests, location, age, gender, etc.

!

Page 14: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

RELEVANT

TRENDY Popular topics, current happenings, time of year

#HASHTAG Posts with hashtags receive double the

engagement of posts without hashtags

(Bufferapp)

!

Page 15: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Hotels & Resorts

Page 16: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

ACTIONABLE

EMOTION-DRIVEN Great images and stories drive emotion

Emotion inspires action (images result in 53%

more likes and 104% more comments on

Facebook )

“Make me care and make me share”

People remember 10% of what they hear, 20%

of what they read, and 80% of what they see

!

!

Page 17: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

ACTIONABLE

DISTRIBUTION People=world’s greatest distribution channel

Page 18: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Laguna Beach

Page 19: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Curating Luxury Lifestyle Content

Page 20: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Lifestyle

Passions

Brand

Experiences!

Human interest}

Page 21: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Recipes Interviews Stories Luxury Lifestyle !

!

!

Have meaning}

Page 22: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

How?

Page 23: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Knowing your Audience !

Studying demographics (analytics)

!

Luxury lifestyle

Page 24: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

People > product !

Images tell a personable story

!

Stories drive emotion

Page 25: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Trendsurfing !

Media listening: listen/observe/gather

current online trends and insights

= virality

Page 26: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Impressions

Page 27: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Impressions

Page 28: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: Montage Impressions

Page 29: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

User-Generated Content !

Identifying your social influencers

!

Empowering your most loyal

and influential supporters

Page 30: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

CASE STUDY: #MontageMemory

Page 31: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Context

Page 32: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

$1,300/night

Page 33: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

$1,300/night$300/night

Page 34: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Knowing your Audience !

Skiing vs. Biking

Sundance vs. Park City Music Festival

Page 35: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Get Technical with Graph Search

Page 36: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 37: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 38: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 39: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Suggested interests and likes

Page 40: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Then remarket to those same individuals on a variety of ad networks

(not just Facebook)

Page 41: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Changing Paradigm in Traditional and Digital

Page 42: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Page 43: we propel luxury brands as digital innovators....we propel luxury brands as digital innovators USEFUL UTILITY Offers a practical/interesting function for user Content sharing ! AUDIENCE-SPECIFIC

we propel luxury brands as digital innovators

Questions and thank you for listening.