WCAB Annual Accounts 2013-14 VFINAL
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Transcript of WCAB Annual Accounts 2013-14 VFINAL
WOKING CITIZENS ADVICE BUREAU
UNAUDITED FINANCIAL STATEMENTS
31st March 2014
Registered Number: 2638741
Acumen
CHARTERED ACCOUNTANTS
Craven House, Lansbury Estates, 102 Lower Guildford Road, Knaphill, Woking, Surrey GU21 2EP
P a g e | 2
WOKING CITIZENS ADVICE BUREAU
CONTENTS
Page
General Information 3
Report of the Committee 4‐10
Independent Examiner’s Report 11
Statements of Financial Activities 12
Balance Sheet 13
Notes to the Financial Statements 14‐18
P a g e | 3
WOKING CITIZENS ADVICE BUREAU
COMPANY INFORMATION
31st March 2014
COMPANY REGISTRATION NUMBER
2638741
CHARITY REGISTRATION NUMBER
1004585
MEMBERS OF COMMITTEE
Mr D Rates
Mr C Croker (From February 2014)
Cllr M Whitehand
Cllr A Murray (Resigned April 2014)
Cllr B Cross (Resigned April 2014)
Cllr G Chrystie (Resigned April 2014)
Mr M Stuart
Mr P Stubbs
Mrs C Firth (Resigned November 2013)
Mr P Varley (From November 2013
Mr J Nelson (From December 2013)
Mr L Oates (From February 2014)
Miss S Marshall (Observer)
Cllr A Roberts (Resigned April 2013)
Cllr E Watson Green (Resigned April 2013)
Cllr T Liddington (Observer from June 2014)
Cllr D Harlow (Observer from June 2014
CHIEF EXECUTIVE
Mrs H Craig Waller
SECRETARY
Mr J Nelson
REGISTERED OFFICE
Provincial House
26 Commercial Way
Woking, Surrey GU21 6EN
INDEPENDENT EXAMINER
Acumen
Chartered Accountants
Craven House, Lansbury Estate, 102 Lower Guildford Road
Knaphill
Woking, Surrey GU21 2EP
BANKERS
Lloyds Bank Plc
32 Commercial Way
Woking, Surrey GU21 6ER
P a g e | 4
Woking Citizens Advice Bureau
Report of the Committee
For The Year Ended 31st March 2014
The Committee has pleasure in submitting its Annual Report for the year ended 31st March 2014.
CONSTITUTION
The Woking Citizens Advice Bureau was founded in September 1939 and was incorporated as a Company Limited by
Guarantee in 1991. A Trustee Board directs the Bureau comprising elected, representative and staff members, and is
governed by its Memorandum and Articles of Association.
People attending the Company’s Annual Public Meeting appoint the elected members of the Trustee Board. The
representative members are nominated by certain organisations associated with the Company. The members of the
volunteer staff elect the staff members. In the year in question the staff members were unpaid volunteers. The
Trustee Board has the power to co‐opt people who have relevant skills as it thinks fit. The number of members in
each category is limited. The members of the Company consist of all Trustee Board members and others who have
been admitted to membership. Their liability of each member is limited to a maximum of £1 per member.
OBJECTIVES OF THE COMPANY
The Bureau offers a free service to any member of the public who may be unaware of their rights and responsibilities
by reason of ignorance of such rights or of the availability of the service or through an inability to express their needs
in an effective manner. The Bureau is a full member of Citizens Advice (CitA) and operates to the standards of that
organisation. The Bureau is a registered Charity and as a non‐profit making concern does not distribute any surplus
that may arise from its activities.
TRUSTEE BOARD
The following individuals served as members of the Trustee Board during the financial year.
Elected Member Representative Members
D Rates (Chairman) Cllr. G Chrystie
J Nelson (Company Secretary) Cllr. T Liddington
Cllr. M Whitehand Cllr. A Murray
Mrs V Mussett Cllr. B Cross
M Stuart
P Stubbs
P Varley
Co‐opted Members Observers
C Croker (Treasurer) Miss Sylvie Marshall (WAVS)
L Oates
Mrs C Firth
The following individuals served as staff representatives to the Trustee Board during the financial year but were not
directors:
Mr Jim Chisholm (Adviser Representative from June 08 (Re‐appointed January 2012))
Mr Chris Atkins (Adviser Representative from January 2012)
P a g e | 5
No member of the Trustee Board received any remuneration from the Bureau. Paid staff members, including the
Bureau Manager, attend meetings at the request of the Trustee Board. Operations are directed by the Bureau
Manager, Hazel Craig Waller. New Trustee Board members are given an explanation by the chairman of the duties
s/he has to fulfil as a Trustee, as well as Citizens Advice providing an induction programme for all new Trustee Board
members.
FINANCIAL REPORT
The accounts have been prepared in accordance with Company Law and the Statement of Recommended Practice
Accounting and Reporting by Charities (revised 2005) and the Financial Reporting Standard for Smaller Entities
(Effective April 2008) which require inter alia that: ‐
• The Trustee Board prepares each year financial statements, which give a true and fair view of the State of Affairs
of the Company and of its financial activities for the period under review.
• A Statement of Assets and Liabilities for the period is shown on which any material Special Trust or other
restricted fund is shown as a separate item.
• The Trustee Board is required to: ‐
• Select and apply suitable accounting policies.
• Make reasonable and prudent judgements and estimates
• Confirm that the policies adopted accord to the SORP Accounting by Charities and the Accounting
Regulations and with suitable and proper accounting standards subject to any material departures there
from as disclosed and explained in the financial statements.
• Prepare the financial statements on a going concern basis unless it is inappropriate to assume that the
Charity will continue in business.
The Trustee Board confirms that in accordance with the above requirements, it has kept proper accounting records
which disclose with reasonable accuracy the financial position of the Company and which comply with the
Companies Act 2006. Furthermore the Trustee Board acknowledges its responsibility for safeguarding the assets of
the Charity and for taking all reasonable steps for the prevention of fraud or other irregularities.
This year we have seen a significant increase in both the complexity of the work we carry out on behalf of our clients,
as demonstrated by the number of activities recorded against enquiries this year, as well as assuming additional
responsibilities relating to extremely complicated issues with both social and private tenancies. Whilst we have
managed to absorb these added duties, it has placed an enormous strain upon our already stretched, specialist and
management resources, with a detrimental effect on the finances.
Fund raising activities together with a number of donations have underpinned our basic Woking Borough Council
grant and this has enabled the Bureau to operate within a stable environment and to replenish our reserves to an
adequate level. However the Trustees have carefully considered future services of the Bureau. Cause for some
concern has been the ‘Court Helpdesk’ and ‘Outreach’ projects.
We set out below why we consider these projects to be important and in the absence of external funding have
transferred into a designated fund a total of £50,000 to pay for the continuation of these services for the financial
year ended 31st March 2015. In this year we have started to spend from these funds and expect to use up the
designated funds by about June ‐ September 2015. This will provide an opportunity to look for external funding for
these excellent projects.
The accounts report a total deficit of £17,543 for the year (a deficit of about £8,000 on unrestricted funds).By setting
aside these sums the charity’s reserve position is slightly below the level set by its reserves policy and will need to
continue to find sufficient funding to maintain its other services. The charity by making this decision expects existing
funding to be maintained for the core services.
P a g e | 6
Court Helpdesk
Background to the project
For 9 years, we attended the County Court in Guildford on the housing repossession day, to support clients in danger
of repossession/eviction due to rent or mortgage arrears. The scheme was voluntarily administered and co‐
ordinated by the Bureau. Although our attendance at Court providing last minute advice, advocacy and
representation for defendants was useful and 85% of clients avoided being made homeless, frequently we had
witnessed that:
the majority of defendants failed to attend their possession hearing in Court and were more often than not
unrepresented,
a significant number (40%) of clients seen by the court desk advisers had their cases adjourned to another
day of the week and the clients were therefore, usually unrepresented as we were unable to attend, and
there were no other services present in Court on those days, and
over half the clients were advised to seek further advice with a variety of issues including benefits, and debt
as well as housing. Our major concern was that did not know how many clients sought further support and
advice.
Following negotiations with Guildford Borough Council (GBC), in October 2012, we were able to enhance and extend
the project for a further 12 months with the support of funding from GBC, and employ 2 dedicated Court Advisers (2
x 12 hour posts). The ‘business case’ for the enhanced project was simple; our experience had shown that it would
be to the advantage of both the plaintiff and the defendant if we were able to interject and advise the defendant
much earlier in the process of eviction or housing repossession, and try to determine the best way forward by
negotiating with the relevant parties and to avoid unnecessary court actions and appearances.
The funding from GBC enabled us to enhance our service by providing:
Pre‐ Court Action
o Monday – Friday Dedicated Telephone (including 24 hour voicemail facility)/ Email Helpline for
clients offering pre‐court advice
o Distribution of Helpline and Court Desk publicity to defendants receiving a possession summons
o Pre‐Court Negotiation with lenders/landlords/mortgage rescue
o Improved liaison with Local Authority and Housing Association rent arrears officers
o Increased liaison with Housing Benefit Departments and Benefit agencies
o Increased liaison with Court Office/Judges
Representation
o Monday – Friday Representation at Court for current and future hearings.
Referral for post Court Advice
o Improved liaison and Referral Procedures with local Money Advisers/Housing/Benefit Specialists that
will ensure that the clients obtain the best possible support
o Where appropriate, provide on‐going benefits/debt and housing advice
o Increasing the social policy output of the Helpdesk clients and using the evidence constructively to
improve processes and procedures both locally and nationally.
Reporting, Quality Assurance and Training
o Regular reporting to stakeholders
o On‐going training will be provided.
o The Citizens Advice Bureau Quality Assurance System comprises of self‐assessment and external
scrutiny with regular audits designed to continuously improve Citizens Advice Bureau services.
o Internal file reviews to monitor quality of advice.
P a g e | 7
The future of the project has been in jeopardy since the funding from GBC came to an end in October 2013. Despite
several applications to the three Borough Councils that we served through the project (Guildford, Waverley and
Woking), we were unable to secure continued funding. A small residue of historic court funding enabled us to
support the project to the end of March 2014.
After careful review of the project, the Trustees and Manager considered that the success and impact of the project
demonstrated sufficient public benefit for both clients and the wider community, and the decision was made to fund
the project for a further 6 months until the end of October 2014, at which time we would have a clearer idea of the
end of year, 2013‐14, financial results of the Bureau, and if there was any possibility of committing to longer term
financial support.
The cost of the project in its current guise is £16,292 (this includes salaries and other expenditure such as travel etc.),
and means that we can cover 24 hours of casework time (2 x posts). The past few months have uncovered the need
for increased hours to support the growing demand (and complexity) stemming not only from our court attendance,
but also for pre‐action referrals from a number of agencies. The recommendation is for an increase in the hours to
50 per week, which will allow us a greater level of support when it is most required, and some flexibility in recruiting
either another caseworker, or increasing the hours of the present incumbents. The revised annual cost of this
additional support and expenses is £33,650.
Project Current Position Proposed Position
Court Helpdesk
Salaries (24 Hours, 2 posts)
15,792.00 Salaries (50 Hours, 2 or 3 posts)
32,900.00
Expenses 500.00 750.00
Total 16,292.00 33,650.00
The financial results of the bureau for the year end 2013‐14, allows us to fully support the continuation of this most
successful project until at least March 2015, and hopefully beyond, as the changes we propose will become
operational in the second half of this current financial year.
The accounts for 2013‐14 reflect this proposed financial commitment in setting aside an amount in a designated
fund.
Outreach Project (and expansion)
Our current outreach services (home visiting, Trinity Church and Woking Sure Start Centre, Sheerwater) have been
developed over a number of years in response to client and community demands. Our main office is not always a
suitable venue or accessible for some of our clients (vulnerable, housebound, poor transport links), therefore we
provide services that travel and are located in areas of greatest need.
Operationally, outreaches also make sense, as the ability to see more clients at our town centre site are restricted to
the limitations of our office space. Frequently we find that we have a shortage of office space to accommodate the
daily face to face client demand, and although we try and utilise other office space within Provincial House, it is not
always suitable, and therefore we have to defer our clients to a booked appointment slot for another day.
Our core service is feeling additional pressure created by the paring back of many services previously given by other
voluntary and statutory organisations and agencies. The diminishing hands‐on support and advice network means
that clients previously assisted by other agencies, are being signposted or directly referred to us, which again adds to
our workload. One service that helps to alleviate some of this pressure is our successful home visiting service. The
flexibility of this service allows us to reach out to clients who ordinarily would not be able to access our main office,
due to immobility or vulnerability, however through a home visit, clients can have the benefit and support from one
of our specialist caseworkers.
P a g e | 8
The ‘Home Visiting’ service has been in operation for over 10 years, and is increasingly under tremendous pressure,
and we hope by creating additional outreach sessions, we can reach further into the community and absorb some of
the clients who are currently being seen in their own homes.
The Sheerwater outreach (Previously situated in Maybury) has been a success since its introduction in June 2012,
however we are always seeking ways of improving the depth and extent of our service, and therefore continue to
keep a close eye on how we can improve our scope, which may mean opening new outreach centres and/or
reassessing the positioning of our existing outreaches so that the community have the best access to our advice and
support services.
Evidence has shown us that a good number of clients come from areas such as Knaphill, Lakeview and Old Woking,
and these are generally referred to us by external agencies. We have already started to seek appropriate premises to
commence a new outreach in Knaphill, initially for half a day a week, and negotiations are underway on this front.
We have found that most premises, although secure, do not provide essential internet connections for us to operate
a basic service, and therefore there is a cost to the bureau for the initial setup as well as on‐going costs.
Essentially we are only able to provide these services with the correct level of volunteer support together with
sufficient financial support. Specifically, each one of our outreaches is overseen by a paid supervisor who ensures
not only the safety of the volunteers, but also monitors the quality of our service. The identification of a new
outreach service for Knaphill will attract a significant additional cost in terms of supervisory hours, trebling the
existing hours, which increases the cost of the outreach projects from £5,545 up to £15,635. This will not only allow
for the new Knaphill outreach to be set up, but also allows scope for researching and setting up further services.
Project Current Position Proposed Position
Outreach
Salaries (7 Hours) 5,045.00 Salaries (21 Hours) 15,135.00
Expenses 500.00 500.00
Total 5,545.00 15,635.00
In the current environment, funding the increasing workload remains challenging, but the value of the bureau’s work
can be seen by the level of support in the year and which the Trustees are confident will continue.
Equally it is important that the best value and levels of service can be obtained from our funding and consequently,
the Trustees continue to examine ways in which costs can be saved particularly and/or additional funds raised via
joint working and use of new technology.
The Trustees have considered the guidance published by the Charity Commission regarding public benefit and the
work of the Charity.
RESERVES POLICY
The Bureau’s reserves policy takes into account the need to continue to invest in computer software and equipment
that is increasingly essential for offering consistent and cost‐effective advice. It also includes cover for risks such as
excess and legal charges associated with claims for inaccurate advice, potential liabilities for employee’s contractual
and statutory rights plus an allowance for unforeseen expenditure. In addition care is taken to ensure that sufficient
cash is available as working capital.
The Trustee Board believes that a reserve equivalent to approximately 3 months budgeted unrestricted costs is a
prudent sum to cover the issues stated above. This figure, based on current year costs, is about £84,000 compared
with the actual year end reserves of just under £74,000.
P a g e | 9
The Trustee Board reviews this policy and the reserve level each year in October looking at contractual, employment
and operational commitments against forecast income and agrees whether the policy needs any amendment.
ACTIVITIES OF THE COMPANY
The Company’s activities continue to be wholly in line with its objectives as stated earlier in the report, mainly
providing advice to the residents of Woking. The Company operates under the membership scheme of the national
Citizen’s Advice Bureau (CitA). It continues to meet both its quantity and quality targets qualifying for the Advice
Quality Standard (AQS) and has met the Membership Standard of CitA after regular audit.
The Borough has a population of 99,198 (2011 Census) and has a substantial Muslim community (7.4%). Overall
16.6% of the population is from ethnic minorities, which makes Woking the most diverse borough in the County.
Despite a reputation for prosperity, a significant number of residents in the Borough face challenges in debt servicing
as well as social exclusion, housing, health, employment, claiming benefits, family relationships etc.
The “Bureau” responds to needs in a number of ways. The most usual service is for a client with either a specific
query or a range of interconnected issues. The specific query is either answered there and then, or the enquirer may
be “signposted” to another community service provider with more specialist expertise. The client with
interconnected issues usually requires fuller and more time‐intensive support. If, for example, the presenting issue is
excessive debt, then the Bureau may well assist with cataloguing, prioritising and negotiating repayment schedules
(involving more specialist expertise). Resolving any one of the main presenting issues is often a window on other
challenges, and the aim is enable the client to reach a holistic solution.
Income to cover the costs of these services has historically come from a number of sources such as local government
(Woking Borough Council, who also provide office space and services), central government (e.g. the Legal Aid
Agency) and local charities, but as demand for our services has increased, so our costs have risen. Our secured
funding has not kept pace with inflation and new sources of income have had to be found. The present level of
service can only be sustained if donations and fund raising activities continue and expand. We are most grateful to all
who support our work.
Beyond this, efforts continue to be made to improve access to services and to expand their range (e.g. a cost‐
effective service of comparable quality over the phone, via other electronic methods).
The Bureau also contributes strongly to the CitA “social policy” initiative. This seeks to improve public sector service
delivery and promote fair or better treatment of those in genuine need. This initiative uses both statistics gathered
and indicative case studies.
The Trustee Board wishes to formally thank its large team of volunteer staff without their contribution the Bureau
would not be able to operate. At a conservative estimate they give us some 19,000 hours’ time per year.
RISK
The committee considers the major risks to which the charity is exposed and has put in place systems to mitigate
those risks. These include holding Professional Indemnity Insurance through Citizens Advice, Employers Liability
insurance, and office insurance, the level of cover on all policies has been reviewed in the year in question. The
Bureau also is subject to audit on its systems and procedures by Citizens Advice.
P a g e | 10
SMALL COMPANY EXEMPTION
This report is prepared in accordance with the Special Provisions of Part 15 of the Companies Act 2006 relating to
Small Companies.
Charles D. Croker Dated:
On Behalf of the Committee
P a g e | 11
Independent Examiner's Report to the Trustees of Woking Citizens Advice Bureau
I report on the accounts of the charity for the year ended 31st March 2014, which are set out on pages 12 to 18.
Respective responsibilities of trustees and examiner
The trustees (who are also the directors of the company for the purposes of company law) are responsible for the preparation of
the accounts. The trustees consider that an audit is not required for this year under section 144(2) of the Charities Act 2011 (the
2011 Act)) and that an independent examination is needed. The charity’s gross income exceeded £250,000 and I am qualified to
undertake the examination by being a qualified member of Institute of Chartered Accountants (ICAEW).
Having satisfied myself that the charity is not subject to audit under company law and is eligible to independent examination, is
my responsibility to:
examine the accounts (under section 145 of the 2011 Act);
to follow the procedures laid down in the General Directions given by the Charity Commissioners (under section 145 (5) (b) of the 2011 Act); and
to state whether particular matters have come to my attention.
Basis of independent examiner's report
My examination was carried out in accordance with the general Directions given by the Charity Commission. An examination
includes a review of the accounting records kept by the Charity and a comparison of the accounts presented with those records.
It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from you as trustees
concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit,
and consequently no opinion is given as to whether the accounts present a “true and fair view” and the report is limited to those
matters set out in the statement below:
Independent examiner's statement
In connection with our examination, no matter has come to my attention:
(1) which gives me reasonable cause to believe that in any material respect the requirements
to keep accounting records in accordance with section 386 of the Companies Act; and
to prepare accounts which accord with the accounting records, comply with the accounting requirements of section 396 of the Companies Act 2006 and with the methods and principles of the Statement of Recommended Practice: Accounting and Reporting by Charities
have not been met; or
(2) to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be
reached.
S.A. Rawlings FCA
Acumen
Chartered Accountants
Craven House, 102 Lower Guildford Road
Knaphill
Woking
Surrey GU21 2EP
Page 12
General Designated Restricted Total Total
Funds Funds Funds 2014 2013
INCOMING RESOURCES
Voluntary Income
Donations and other income 8,264 0 0 8,264 5,654
Income from fund raising activities 2,864 0 0 2,864 7,095
Investment Income 2 592 0 0 592 1,203
Charitable Activities
Grant Woking Borough Council 354,277 0 0 354,277 356,800
Other grants 0 0 31,969 31,969 43,411
Other income 6,670 0 0 6,670 10,575
TOTAL INCOMING RESOURCES 1 372,666 0 31,969 404,636 424,738
RESOURCES EXPENDED
Grants 13 0 0 9,795 9,795 9,281
Charitable Activities
Staff costs 3 158,776 0 48,234 207,010 188,805
Office and property costs 4 137,549 0 0 137,549 129,839
Sundry expenses 5 32,162 0 1,052 33,214 32,427
Support costs 6 31,401 0 0 31,401 28,699
359,887 49,286 409,174 379,770
Governance costs 12 3,210 0 0 3,210 2,910
TOTAL RESOURCES EXPENDED 363,097 59,081 422,179 391,961
NET INCOMING RESOURCES 9,569 0 (27,112) (17,543) 32,777
(Net income for the year)
Transfers 9 & 13 (17,720) 20,000 (2,280) 0 0
NET INCOMING RESOURCES after transfers (8,151) 20,000 (29,392) (17,543) 32,777
FUNDS BROUGHT FORWARD AT 1ST April 2013 86,761 30,000 65,448 182,209 149,432
FUNDS CARRIED FORWARD AT 31ST March 2014 78,610 50,000 36,056 164,666 182,209
(Including the Income and Expenditure Account)
For the year ended 31st March 2014
STATEMENT OF FINANCIAL ACTIVITIES
WOKING CITIZENS ADVICE BUREAU
Page 13
Notes £ £ £ £
FIXED ASSETS
Tangible fixed assets 7 4,919 2,298
CURRENT ASSETS
Debtors 8 - 928
Cash at bank and in hand 163,271 187,087
163,271 188,015
CREDITORS : amount falling due within
one year 10 3,524 8,104
NET CURRENT ASSETS 159,747 179,911
NET ASSETS 164,666 182,209
RESERVES
Unrestricted Funds
General funds 78,610 86,761
Designated funds 9 50,000 30,000
128,610 116,761
Restricted 13 36,056 65,448
164,666 182,209
The company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended
31st March 2014
The members have not required the company to obtain an audit of its financial statements for the year ended
31st March 2014 in accordance with Section 476 of the Companies Act 2006.
The trustees acknowledge their responsibility for:
(1) Ensuring the company keeps accounting records which comply with Sections 386 and 387 of the Companies
Act 2006; and
(2) Preparing accounts which give a true and fair view of the state of affairs of the company as at the end of its
financial year, and of its profit and loss for each financial year in accordance with the requirements of
Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to
financial statements, so far as applicable to the company.
These financial statements are prepared in acordance with Part 15 of the Companies Act 2006 relating to small
companies.
The financial statements on pages 6 to 12 were approved by the Committee on…………………………… and signed
on their behalf by:
C Croker
Committee Member
WOKING CITIZENS ADVICE BUREAU
BALANCE SHEET
At 31st March 2014
2014 2013
Page 14
1 WOKING CITIZENS ADVICE BUREAU
Notes to the Financial Statements Year to 31st March 2014
1. Accounting Polices General These accounts have been prepared under the historic cost convention and in accordance with applicable accounting standards and the Statement of Recommended Practice on Accounting by Charities (Revised 2005), Companies Act 2006 and the Financial Reporting Standard for Smaller Entities (effective April 2008). Income Income comprises grants and donations receivable in the year. Vat Due to the nature of the Bureau’s activities it is outside the scope of vat and therefore its income and expenditure, as stated, is vat inclusive. Fixed Assets Fixed assets are stated at cost. These are usually capitalised if the costs exceeds £1,000. Depreciation is provided at rates calculated to write off of each asset over its expected useful life as follows: Office Equipment - 33.33% straight line Support Costs The committee consider 5% of office and sundry costs relate to the management of the Bureau and have included these as support costs. Where appropriate, the salary costs relating to managing the charity have also been included. Allocation of Overheads Certain office, sundry and salary costs have been allocated to restricted funds where provision has been made by the donors for these costs to be funded, from the grants. Operating lease agreements Rentals applicable to operating leases where substantially all of the benefits and risks of ownership remain with the lessor are charged against income on a straight line basis over the period of the lease.
Page 15
2 Investment Income
2014 2013
£ £
Interest receivable 592 1,203
3 Staff Costs 2014 2013
Salaries 199,296 184,110Social security costs 14,383 12,801Pensions 13,802 12,052
227,481 208,963
Delivery of services 207,010 188,805Support costs 20,471 20,158
227,481 208,963Average number of employees
Administration 1 1
Direct advice 7 7
Support staff 5 5
13 13
Full time equivalent for 2014 totals 8 (2013 - 7).
No member of staff received remuneration in excess of £60,000.
4 Office and Property Costs 2014 2013£ £
Rents and insurance 128,340 121,474Office services 5,493 5,351Printing, postage and stationery 5,686 4,852Telephone and fax 5,269 4,996
144,788 136,673Relating to Support Costs 7,239 6,834
137,549 129,839
5 Sundry Expenses 2014 2013
Legal, professional & consultancy 1,999 211Travelling expenses 6,916 6,688Staff training 820 2,225Computer expenses 15,666 10,642Sundry expenses 11,504 14,368
36,904 34,134Relating to Support Costs 3,690 1,707
33,214 32,427
WOKING CITIZENS ADVICE BUREAU
Notes to the Financial Statements Year to 31st March 2014
Page 16
6 Support costs
2014 2013£ £
Salaries and other employee costs 20471 20,158Office and property costs 7,239 6,834Sundry expenses 3,690 1,707
31,401 28,699
7 Fixed Assets
Office
Equipment
£
Cost
1st April 2013 31,369
Additions 7,379Disposals -
31st
March 2014 38,748
Depreciation
1st April 2013 29,071
Charge for the year 4,758On disposals -
31st March 2014 33,829
Net book value at 31st March 2014 4,919
Net book value at 31st
March 2013 2,298
8 Debtors2014 2013
£ £
Debtors and prepaid expenses - 928
9 Designated Funds
Balance at 1st April
2013
Incoming
Resources
Outgoing
Resources Transfers
Balance at
31/03/2014£ £ £ £ £
Court desk and outreach fund 30,000 0 0 20,000 50,000
30,000 0 0 20,000 50,000
WOKING CITIZENS ADVICE BUREAU
Notes to the Financial Statements
Page 17
10 Creditors: Amounts falling due within one year
2014 2013£ £
Accruals and deferred income 3,002 3,000Other creditors 522 5,104
3,524 8,104
11 Committee Members Remuneration
12 Independent Examiners Remuneration
Independent Examiners' remuneration totalled £3,210 (2013 -£2,910).
13 Restricted Funds
Balance at
01/04/2013
Incoming
Resources
Outgoing
Resources Transfers
Balance at
31/03/2014
£ £ £ £ £Specialist Fund 20,000 10,000 10,000Financial Literacy Project 7,754 11,960 11,461 8,253Guildford County Court Help Desk 17,482 17,482 0Woking Citizens Emergency Fund 19,487 5,845 9,795 985 14,552Wenceslas Fund 0 3,800 549 3,251Training Fund 725 725 0Healthwatch 10,364 9,069 1,295 0
65,448 31,969 59,081 2,280 36,056
No Committee members or connected persons (who served at any time during the year) received any remuneration or expenses. Certain members of the Committee are Councillors on Woking Borough Council, which provides the Bureau with a grant totalling (including rebated service costs) £354,277.
WOKING CITIZENS ADVICE BUREAU
Notes to the Financial Statements Year to 31st March 2014
The Specialist fund provides funding for key staff providing specialist advice. The Financial Literacy Project improves the understanding of personal finances in the area. The Woking Citizens Emergency Fund manages the Funds raised during the year Cllr Bryan Cross acted as Mayor. This fund provides small grants typically but not exclusively white goods for individuals in need. The average grant was about £106, helping about 100 people. The bureau received a fee of £985 for administering the fund. Guildford County Court Project – This project is funded by Communities and Local Government [CLG]. The funding covers the administration of the CABx Guildford County Court Desk, as well as training costs and volunteer expenses. The Training fund provides funding for specialist training for staff. Healthwatch is a Surrey CAB Consortium led stream of funding. The project and funding is to enable us to participate in the delivery of “Signposting, Information and Advice” for Healthwatch Surrey – the new independent consumer champion that gives people a voice to influence decision makers to help improve and shape health and social care services. Wenceslas Fund provides grants to assist with fuel poverty and fuel debt. The transfers are the management charges allowed under the terms of the grants.
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14 Analysis of funds by net assets
Unrestricted
Funds
Designated
Funds
Restricted
FundsTotal
£ £ £ £Fixed assets 4,919 0 4,919Net current assets 73,691 50,000 36,056 159,747
Net assets 78,610 50,000 36,056 164,666
WOKING CITIZENS ADVICE BUREAU
Notes to the Financial Statements Year to 31st March 2014