Ways to improve lead to admission ratio 1
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Transcript of Ways to improve lead to admission ratio 1
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Ways to improve lead to admission ratio.
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Improving lead to admission involves 3 steps.
• Planning.
• Analysing.
• Executing.
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In this section we talk analysing.
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We all know if we can not measure it , we can not
improve it.
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The role of General Managers/Business Heads
is to analyse and act.
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What is the volume of activities? How many emails or calls or sums over a time period of
30 days?
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Just dialling leads would not help. How long are counsellors talking to leads? Is the conversation atleast 1.5 minutes and more or 2 secs. Check the next report...
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Any conversation above 1.5 min is positive conversation.
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How many total inbound & outbound calls?
What is the outcome of each call?
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What is the right time to connect with leads?
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When is the optimal time to call? Based on when most of your teams calls are answered
based on lead source.
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How well the team is following up? Above report tells how many follow up missed.
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How well the team is following up?
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On what percentage the follow up is on schedule?
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• In the next section we will talk planning and executing. There are many such reports which we have not shown here. There are many customised reports that can be developed.
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Let's talk. Sudip Samaddar.
Alliance Infotech P ltd. 9999061525.