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Transcript of Wave4 - Power to the People
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July.09
Powerto thepeople
Social media tracker
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Power to the people - Social Media Tracker Wave 4
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Welcome to Wave 4 3
04 Introduction07 Methodology
14 Key highlights15 The rise of video20 Social networks grow even more24 The rationalisation of social media28 Country spotlights
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Introduction UM’s latest “Power to the People” survey has revealed
dramatic changes in the way that consumers areusing the internet to create and share their thoughts,pictures and videos.
Wave 4 of UM’s research into the facts behind the
hype of social media reveals that social networks arebecoming the dominant platform for content creationand content sharing.
Jeff, Australia
Dorota, Poland
Funda, Turkey
Carlos, Brazil
Power to the People - Social Media Tracker Wave 4
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5
After four surveys of active internet users—those who
use the internet every day or every other day—showing
impressive growth for all types of social media, consumersare starting to focus their digital life around the likes
of Facebook, MySpace and Orkut.
It’s not that consumers are cutting back on blogging or
sharing images it’s just that they are increasingly opting
to do it via their social network page rather than the likes
of Flickr and Blogger.
76% of social network users, for example, upload photo
photos, up from 45% in Wave 3, and 33% upload videos
compared to 16.9% last time around.
The heavy and varied usage of social networks has proven
that these sites are no fad. Not only have 96% of social
networkers visited a friends’ social network page but
nearly two-thirds of all active internet users have spent time
managing their own prole.
Another key change to note has been the expansion of video usage, with signicant increases both in the number
of social networkers and bloggers uploading video but also
in terms of the number of the active internet users watching
audio-visual content.
In the Philippines, just over 98% of active internet users
have watched video and the gure is also more than eight
out of 10 in markets such as Korea, Spain and USA.
Other key statistics include:
• The total estimated global active internet audience is
now 625m
• Mobile internet usage has now reached nearly a fth of all
active internet users. Seventeen percent now access
internet on the move as well as at home, work or college
• Widgets continue to thrive with 34% of social network users
installing them for their own use and 24% installing them to
impress visitors to their prole page
“ Social media is a very fast-evolving landscape and one that’s
taking an increasingly important role in consumers’ digital
lives. Brands that want to engage with consumers in these
spaces need to understand how and where and why they
are using the many different platforms that enable content
creation and sharing.”
“ Although the explosive growth of social media has attracted
a lot of media coverage and hype only ‘Power to the
People’—which began in 2006 and now has four waves of
comparable data—has been able to track actual usage and
consumer uptake,” says Glen Parker, Research Director at
UM EMEA.
About Wave 4
UM questioned 22,729 active internet users in 38
countries between November 2008 and March 2009 for
Wave 4, making it the largest global analysis of socialmedia usage.
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100 E c u a d o r 1 2 . 3 %
S o u t h A f r i c a 9 . 4 %
P h i l i p p i n e s
2 1 . 5 %
C h i n a 2 2
. 5 %
R u s s i a 2 7 %
M e x i c o 2 4
. 9 %
P e r u
2 6 . 2 %
R o m a n i a 3 3
. 4 %
T u r k e y
3 5 %
B r a z i l 3
4 . 4 %
C o l o m
b i a 3 8 . 8 %
P o r t u g a l 3 9 . 8 %
C z e c h R e p .
4 8 . 8 %
I t a l y 4 8 . 8 %
P o l a n d 5 2 %
L i t h u a n i a 5 9 %
H u n g a r y 5 2
. 5 %
L a t v i a 5 9 %
F r a n c e
6 5 . 7 %
G e r m a n y 6 7 %
C a n a d a
7 2 . 3 %
B e l g i u m
6 7 . 3 %
J a p a n 7 3
. 8 %
M a l a y s i a
6 2 . 8 %
S i n g a p o r e 6 7
. 4 %
U S 7 4 . 7 %
A u s t r i a
6 8 . 3 %
K o r e a 7 6
. 1 %
S p a i n
7 0 . 5 %
A u s t r a l i a 8 0
. 6 %
U K 7 0 . 9 %
S w e d e n
8 0 . 7 %
H o n g
K o n g 6 9
. 5 %
D e n m
a r k 8 0
. 4 %
N e t h e r l a n d s
8 2 . 9 %
F i n l a n d 8 3 %
N o r w a y
8 6 %
I n d i a
7 . 1 %
Introduction Welcome to the fourth installment of UM ’s ongoing Our rst study was published in September 2006 and Wave
investigation into the rise and rise of social media. 4 gives a snapshot of the situation now—research took place
from November 2008 to March 2009.After three waves of growth across all social media
platforms, this time the picture is nuanced and much By comparing these four global examinations of the reality
more interesting. behind the hype of social media, we are able to provide a
clear picture of how the landscape has changed and cruciallyConsumers continue to ock to digital destinations in work out how it is evolving in future.order to create and share content, but they are now becoming more selective in terms of where they are This latest report highlights:doing it.
• New platforms for video
In essence, the tools of social media are starting to coalesce• Why social networks continue to growon to a single platform type—the social network. There may
be some way to go before the phrases “social media” and• How social media platforms are rationalizing.
“social networks” are synonymous, but the consolidation
has started. • Changes in key markets
Internet penetration by marketFigures sourced from internetworldstats.com
% O
n l i n e ( A l l a d
u l t s )
Power to the People - Social Media Tracker Wave 4
0
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7
Methodology
The Social Media Tracker has retained the same
methodology from Wave 1 through Wave 4, enabling
comparison between data sets. All surveys have beenscripted and hosted on UM’s in-house
online research system, Intuition.
Henry, Singapore
All surveys are self-completed and the data collected
is entirely quantitative. Every market is representative
of the 16-54 Active Internet Universe. For Wave 4,22,729 internet users in 38 countries were interviewed.
New markets are Belgium, Colombia, Ecuador, Finland, Latvia,
Lithuania, Malaysia, Norway, Peru, Portugal, South Africa,
Singapore and Sweden. To be included, consumers needed
to use the internet every day or every other day.
Marek, Czech Republic
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Methodology: Growing expansion of research universeWave 1: • Australia
• China
• France
• Germany• Italy
• Philippines
• Russia
• Korea
• Spain
• UK
• US
Wave 2: • Australia • Pakistan
• Brazil • Philippines
• China • Russia• France • Singapore
• Germany • Korea
• Greece • Spain
• India • Taiwan
• Italy • Thailand
• Japan • UK
• Malaysia • US
• Mexico
Power to the People - Social Media Tracker Wave 4
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9
Wave 3: • Australia • Mexico
• Austria • Netherlands
• Brazil • Pakistan
• Canada • Philippines • China • Poland
• Czech • Romania
• Denmark • Russia
• France • Korea
• Germany • Spain
• Greece • Switzerland
• Hong Kong • Taiwan
• Hungary • Turkey
• India • UK
• Italy • US
• Japan
Wave 4: • Australia • Lithuania
• Austria • Malaysia
• Belgium • Mexico
• Brazil • Netherlands
• Canada • Norway
• China • Peru
• Columbia • Philippines
• Czech • Poland
• Denmark • Portugal
• Ecuador • Romania
• Finland • Russia
• France • Singapore• Germany • South Africa
• Hong Kong • Korea
• Hungary • Spain
• India • Sweden
• Italy • Turkey
• Japan • UK
• Latvia • US
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Methodology, cont’d.Why do active internet users matter?
Social media is driven by active internet users, if you don’tuse the internet regularly you a re unlikely to sign up for
tools such as blogging or set up a social network prole.
Active internet users drive adoption of platforms and tools;
they will determine which tools and platforms become
dominant in the social media space.
Reach over time
They are the best proxy for the future, over time all internetusers will increase their usage and eventually everyone
will become an active users, just as consumers made the
transition from occasional to regular TV watching in the
1950s and 1960s.
Active internet users: “Thinking about using the internet, which of the following have you ever done?”
Read blogs
Start my own blog/weblog
Leave a comment on a blog site
Upload my photos to a photo sharing site
Upload a video clip to a video sharing site
Watch video clips online
Listen to live radio/audio online
Create a prole on a social network
Manage a prole on a social network
Visit a friend’s social network page
Wave 1 Wave 2 Wave 3 Wave 4
Sep 06 June 07 March 08 March 09
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
% E
v e r d o n e
Power to the people - Social Media Tracker Wave 4
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11
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3
Methodology: Universe size—putting it into contextcalculated using local market population estimates
1 USA
96.3m
2
3
5
4
6
7
Estimated worldwide 16-54
active internet universe = 625m users
North America
1 USA 96.3m
2 Canada 14.1m
Central &
South America
3 Brazil 21.9m
4 Colombia 3.8m
5 Ecuador 2.5m
6 Mexico 4m
7 Peru 6.6m
Europe
8 Austria 1.4m
9 Belgium 2.8m
10 Czech Rep. 3.6m
11 Denmark 2.2m
12 Finland 1.9m
13 France 19.7m
14 Germany 23m
15 Hungary 2m
16 Italy 9.7m
17 Latvia 0.8m
18 Lithuania 0.9m
19 Netherlands 4.9m
20 Norway 1.8m
21 Poland 7.9m
22 Portugal 2.9m
23 Romania 4m
24 Russia 9.8m
25 Spain 8.5m
26 Sweden 4m
27 Turkey 4.8m
28 UK 19m
Asia & Oceania
29 Australia 8.6m
30 China 159.6m
31 Hong Kong 2.9m
32 India 12.3m
33 Japan 21.8m
34 Malaysia 11.9m
35 Philippines 4.2m
36 Singapore 2.1m
37 Korea 19m
Africa
38 South Africa 2m
Power to the People - Social Media Tracker Wave 4
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13
8
11
15
12
17
20
18
910
13
28
38
14
16
19 21
22
23
24
25
26
27
29
30 China
159.6m
33
37
36
34
35
3231
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Key highlights—global stats from Wave 4There are now an estimated
625 million active internetusers, one in thirteen of all humans and one in threeinternet users.
Social networks continue to grow. Nearly two-thirds of active
internet users have now joined a social network site, up from
57% in Wave 3.
•Malaysia leads the way w ith 47% penetration of
all 16-54-year-olds.
Social networks are now a regular part of the online
experience with 64.1% of active internet users spending time
managing their prole.
•Danes have the highest penetration among all
16-54-year-olds, followed by Malaysia, Norwayand Sweden.
Blogging has nearly reached saturation in terms of total
numbers, with 71% reading blogs, a small increase from 70%
last time out. Active internet users however, do continue to
put nger to keyboard in greater numbers, globally up from
34% to 40%.
Social media platforms are becoming more multi-media.
The number of bloggers and social network users who have
uploaded photos, videos, music and widgets has continued
to rise.
Social media is going mobile. Seventeen per cent of active
internet users globally now access the internet on the move
as well as at home, work or college.
Power to the People - Social Media Tracker Wave 4
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The proliferation of video 15
In Wave 1, social media was, broadly speaking, a text-based
occupation for the majority of active internet users.
Consumers typed or read; uploading pictures or watchingvideo was a minority occupation.
Faster broadband, the rise of YouTube and its ilk and the
ability to embed video on everything from blogs to social
network prole pages has made the moving image an
essential part of the social media landscape.
In Wave 4 we have seen a high penetration of active
online consumers uploading and watching videos on video
sharing sites such as YouTube. However there has been
a notable and signicant increase in the number
of bloggers and social networkers uploading
audio-visual material to these platforms.
Video watching is now at 83% amongst active internet users.
This is consistent with Wave 3 but signicantly ahead of
the 32% recorded in Wave 1 and the 63.3% in Wave 2. Thereason for this recent levelling off is that, for many markets,
there is barely any more room for the penetration of watching
video amongst active online users to rise.
All of the Latin American markets have a penetration of more
than 90% and in 75% of markets surveyed the penetration
of video watchers amongst active online users clears 80%.
Thirty-three per cent of social networkers
have uploaded video to their prole,
up from 16.9% in Wave 3 and 32%
of bloggers have uploaded video,
an increase of 8%.
I M P O R T I N
G
3 6 %
3 3 % o f s o c i a ln e t w o r k e r s h a v eu p l o a d e d v i d e o t ot h e i r p r o f i l e , u p
f r o m1 6 . 9 %
i nWa v e 3Glen, London Matt, USA
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31.16%
3 4
Uploading videos—Wave 3 & 4
Thinking about using the internet, have you ever done the follow ing? WaveActive internet users uploading videos to a video sharing site
All respondents 35.5% 35% Brazil
43.09% 70.98%
60.13% 67.51%
58.89% 57.97%
51% 57.88%
68.48% 50.06%
50.53%
47.54%
53.16% 50.55%
Malaysia
Korea Peru Netherlands
Philippines Colombia Singapore
China Hong Kong Latvia
India Turkey 41.2% 45.51%
35.98%
Portugal
57.09% 50.68%Mexico Ecuador Norway
38.26%
37.46%
36.32%
37.8%
30.3%
35.42%
Power to the People - Social Media Tracker Wave 4
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17
Australia 22.56% Sweden Denmark19.51%30.2% 26.2%
33.46%
20.84%
28.28%47.24% 35.01% 29.71% 30.79%
29.64%
Romania Italy Germany
31.88%
32.47%
32.01% Czech Rep.Spain Lithuania
21.71%
27%
21.45%
24.03%
33.3%25.98% 27.37%Russia UK France
FinlandBelgium Japan29.82%29.71% 20.16% 18.66%
36.85% 32.64% 27.26%
38.61%
25.71%
16.52%
25.74%
18.29%
Austria Canada South Africa
29.26%24.93% 27.3%US Poland Hungary
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Video watching—Waves 1-4Thinking about using the internet, have you ever done the follow ing?
Active internet users watching video clips online
Global Germany
20.1% 44.3% 76.9%32% 63.3% 83.7% 82.8% 74.1%
25.2% 78.4%57.5%
Australia Italy
79.1% 34.6% 63.3% 79.2% 75.1%
78.9%56.2% 90.1% 89.1%
China France
23.4% 53.6% 61.3% 63.2%
Power to the People - Social Media Tracker Wave 4
19
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19
Philippines Spain
39.9% 69.4% 87.3% 84.1%60.7% 98.7% 98.1% 28%
Russia UK
21.6% 57.5% 67.9% 79.4% 61.2% 85.5% 79%32.3%
31.8% 51.7% 74.3% 82.9%29.7%
Korea USA
73.5% 86.2% 82.8%
Wave 1 2 3 4
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Social networks grow even more(and consumers really use them)
It’s very easy to set up a social network prole, but the
key question is whether the excitement starts to pall after 71.1% have visited a friend’sa few weeks. social network pageThe answer is very clearly not. Consumers are signing up
for proles in larger numbers in Wave 4 and spending time
keeping them up to date. Nearly two-thirds have managed
a social network prole.
And they also spend time visiting their friends’ proles as
well: 71.1% have visited a friends social network page, a
gure that’s increased in every market surveyed with the
exception of Brazil and Mexico.
Consumers aresigning up for
profiles in largernumbers in Wave 4
and spending timekeeping them up
to date.
Andrea, Germany Jeff, Australia
Carlos, BrazilPower to the People - Social Media Tracker Wave 4
21
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21
1 2 3 4Belong to a Social Network, Waves 1-4 Wave
Thinking about using the internet, have you ever done the follow ing?
Active internet users create a profle on my social network
Global Russia
27.3% 36.2% 56.6% 62.5% 23.1% 41.7% 74.02% 85.3%
France Spain
10.3%16% 35.6% 50.1% 37.3% 39.5% 45.4% 59%
26.9% 27.4% 60% 64%
39.2% 40%
USA
42.5% 59%
22% 19% 40.55%
Germany UK
46.8%
Italy
11.3% 19.1% 40.8% 45.9%
Methodology: Universe size putting it into context
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Methodology: Universe size—putting it into context
North America
1 USA 57.8m
2 Canada 9.4m
Central &
South America
3 Brazil 15.6m
4 Colombia 3.5m
5 Ecuador 1.9m
6 Mexico 3.1m
7 Peru 5.3m
Europe
8 Austria 0.8m
9 Belgium 2m
10 Czech Rep. 1.5m
11 Denmark 1.7m
12 Finland 1.2m
13 France 10.2m
14 Germany 11.5m
15 Hungary 1.7m
16 Italy 4.2m
17 Latvia 0.5m
18 Lithuania 0.5m
19 Netherlands 3.6m
20 Norway 1.5m
21 Poland 5.6m
22 Portugal 2.1m
23 Romania 2.7m
24 Russia 8.1m
25 Spain 4.9m
26 Sweden 2.6m
27 Turkey 4.1m
28 UK 12.1m
Asia & Oceania
29 Australia 5.3m
30 China 111.8m
31 Hong Kong 1.9m
32 India 9.6m
33 Japan 10.2m
34 Malaysia 9.4m
35 Philippines 3.9m
36 Singapore 1.6m
37 Korea 11.9m
Africa
38 South Africa 1.4m
Estimated worldwide 16-54
active internet universe = 625m users
Thinking about using the internet,have you ever done the following?
Active internet users managed a social
network profle 1 USA
57.8m
2
5
6
7 3
4
Power to the People - Social Media Tracker Wave 4
23
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23
8
11
17
20
18
9
13
38
16
21
22
23
24
25
26
27
29
33
37
36
34
35
3231
14
1928
12
15
10
30 China
111.8m
Th ti li ti f i l di
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P h o t o s
F a v o u r i t e / c u r r e n
t l y l i s t e n e d t o
m u s i c w e b s i t e s
R e c o m m e n d e d w
e b s i t e s
U p l o a d m u s i c
A p p l i c a t i o n s / W i d
g e t s
V i d e o s
O p i n i o n s o n p r o
d u c t s a n d
b r a n d s
The rationalisation of social mediaContent postedBlog writers only: ‘‘When writing your blog
what topics do you normally post?’’
Wave 3
14.5%20.0%50.2% 32.0% 28.8% 27.6% 23.8%
% blog writers
It had to happen. The days of posting written commentary
on a blog, going to a separate site to upload images or
video and then managing your network of friends viaa third location were always limited.
The days when a consumer would either restrict him or herself
to just one of these activities or go to three different sites to
upload content are disappearing.
The decline or stasis in the use of separate blogging or
photo-sharing sites suggests that social media is being
rationalised. The addition of new functionality to platformsoriginally designed to serve each of these areas also
highlights their convergence.
Bloggers, for example, are no longer restricting themselves
to text: they are adding images and video as well as music
and widgets to their prose in ever greater numbers.
Power to the People - Social Media Tracker Wave 4
25
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P h o t o s
F a v
R e c o m m e n d e d
w e b s i t e s
V i d e o s
a n t o t h e r s t o s e e
o u r i t e / c u r r e
n t l y l i s t e n e d t o
m u s i c w e b s i t e s
S t o r i e s
f r o m o t
h e r b l o g s
W i d g e t s t h a t a r
e u s e f u l
f o r m
e
O p i n i o n s o n p r o
d u c t s a n d
b r
U p l o a d m u s i c
A p p l i c a t i o n s / W
i d g e t s
a n d s
W i d g e t s t h a t I w
70.48% 43.3% 34.3% 31.9% 31.7% 28.8% 26.3% 18.4%
Wave 4
Dmitri, Russia15.5%17.02%
% blog writers
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27
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M e s s a g e f r i e n d
s
U p l o a d p h o t o s
F i n d o l d
f r i e n d s
F i n d n e w f r i e n d
s
D i s p l a y
f a v o u r i
t e / c u r r e n t l y l i s t e d t o
m u s i c
U p l o a d v i d e o s
M a k e
c o n t a c t s
f o r w
o r k p r o f e s s i o n a l r e a s o n s
J o i n a g r o u p
W r i t e a b l o g
I n s t a l l
a p p l i c a t
i o n s / w i d g e t s t h a t I
w a n t o t h e r s
t o s e e
O r g a n i s e
e v e n t s
D a t i n g
P r o m
o t e a b a n
d
I n s t a l l
a p p l i c a t i
o n s /
w i d g e t s t h a t a r e
u s e f u l f o r
m e
D i s p l a y
a d i g i t
a l b a d g e ( e . g . a v a t a r, w a l l p a p e r
)
81.5% 76.3%
Wave 4
14.5%17%23.7%24.4%33.1%33.5%47.9% 23.5%29.1%29.9%35.3%56.4%74.3%
% social networkers
Scott, USA
Country spotlights—USA
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Country spotlights—USA1 2 3 4When it comes to numbers America is a dominant player
in the social media space, despite having an internet
penetration at just 70% – well below the Nordics, Korea,
Canada, Australia and Japan.
More than 96m active internet users translates into 63.7m
blog readers, 31.9m bloggers, 57.8m active managers of
social network proles and 79.9m video watchers.
The most dramatic change for the US in Wave 4 has been
the rise in the number of active internet users who have
managed a social network prole in the last six months,
up nearly 50% from 43.2% to 60%.
As in many other markets, social networks also attract
a number of nosey friends who have yet to put their
own prole online.
Video continues to become as mainstream as TV viewing
for active internet viewers with 83% now watching
audiovisual content via the web.
Wave
Blog readers
Blog writers 21.2%20%
62%
26% 33%
51% 61% 66%
Create SocialNetwork prole
39% 40% 43% 59%
Manage SocialNetwork prole
43% 60%
Visit a friend’ssocial network page
Video watchers 32% 52% 74% 83%
51% 67%
Power to the People - Social Media Tracker Wave 4
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Country spotlights—UK
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Country spotlights UKAs it frequently does in so many other areas, the UK is
defying global convention when it comes to watching videos.
Unlike most of the rest of the world, Brits are watching fewer
videos than they did in Wave 3.
The 79.1% gure is over ve percentage points down on the
same statistic from Wave 3, but remains signicantly ahead
of Wave 2’s 61%.
In other areas, however, the UK has been happy to go
with the rest of the world. Reading blogs is down at
58% whilst writing has remained pretty much consistent
with Wave 3 at 24.8%.
Social network usage remains on the rise with 64.1%
managing a social network prole, up from 60% last time
around and 71.1% visiting their friends’ pages.
32%
68%
60%
71%
64%
86% 79%
Visit a friend’ssocial network page
Network prole
Manage SocialNetwork prole
Video watchers 61%
Graham, London
Power to the People - Social Media Tracker Wave 4
Wave 1 2 3 4
Blog readers 38% 54% 67% 58%
Blog writers 26% 25%19%10%
Create Social 27% 27.4% 60% 64%
Country spotlights—Germany31
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Country spotlights GermanyGermany has been steady in its adoption of social media and
there are few drastic changes to report. By global standards
Germany has been a cautious adopter of all the major
platforms; an increase of ve per cent here, two per cent
there is the norm.
One area where it does standout is the dramatic increase in
the number of people visiting friends’ prole pages. Fifty-three
per cent of active internet users popped over digitally,
a rise of nearly 25%.
There has also been a decline in the number of active Internet
Users who are watching videos. This has fallen from 77.1%to 74.1%, although to put this in context, back in Wave 1 the
gure was just 20.1%.
Hayley, UK
Wave 1 2 3 4
Blog readers 15%20% 55% 57%
Blog writers 28% 28%8%6%
Create SocialNetwork prole
41% 47%19%22%
Manage SocialNetwork prole
43% 50%
45% 53%Visit a friend’ssocial network page
77% 74%44%20%Video watchers
Country spotlights—Korea
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72% 91%
Country spotlights Korea
30% 74% 86% 83%
Korea is always cited as one of the most advanced global
markets for telecommunications and internet; our gures
show that the truth among active internet users aged 16-54
is more prosaic.
For example, when it comes to accessing the internet on the
move, Korea sits at just 6%.
Despite a drop in the percentage of active internet users
creating blogs, Koreans are more likely to put their thoughts
to keypad, image or video than every other nation in the
world, apart from Malaysia. It must also be noted that whilst
there has been a percentage decline, the real numbers of active internet users creating blogs have increased from
9.8 million in Wave 3 to 11.6 million in Wave 4.
The number of blog readers is also much higher than average
with 88% reading the words of others in Wave 4, a slight drop
from 92% in Wave 3.
The other area of difference is in the number of consumers
uploading video in the last six months. At 34% of the total
16-54-year-old population, a greater percentage of Koreans
are making lms available than any other market.
1 2 3 4Wave
92% 88%Blog readers
72% 61%Blog writers 46% 55%
Create SocialNetwork prole
28%
Manage SocialNetwork prole
56% 62%
77%
70%
76%
63%
Visit a friend’ssocial network page
Video watchers
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Country spotlights—Brazil
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Country spotlights BrazilBrazil has yet to reach the stage of rationalisation. Brazilians
still appear to be using a variety of platforms in order to
create content.
Social network activity has remained constant especially when
we once again consider the enormous increase in the active
online universe.
The penetration of creating content on blogging sites has
remained consistent at 50%, and whilst the percentage of
those reading blogs has fallen by a seemingly dramatic 28%,
it must be noted that the actual numbers of active online
users reading blogs has risen from 12 to 13.5 million.
2 3 4Wave
50% 51%
87% 62%Blog readers 76%
Blog writers 35%
Create SocialNetwork prole
75% 74% 69%
86%
76%
84%
72%
77%
Visit a friend’ssocial network page
Manage SocialNetwork prole
Video watchers94% 93%
Carlos, Brazil
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Country spotlights—India 35
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y p g
India records steady progress across the board with rising
use of all social media platforms. Total penetration remains
low, but among active Internet Users statistics are going in
the right direction.
More Indians are managing social network proles at 78%,
visiting friends’ social network pages (82%) and uploading
photos – (77%).
There are slight increases in the number watching videos and
reading blogs up from 72.4% to 73.0% and 62.2% to 63.1%
in the last six months, respectively.
Theresa, London
Wave 1 2 3 4
Blog readers 79%
Blog writers 27% 47% 54%
Create SocialNetwork prole
78%
Manage SocialNetwork prole
65% 78%
65% 84%
66%43%
72% 82%Visit a friend’ssocial network page
59% 86% 87%Video watchers
Country spotlights—China
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y p g
1 2 3 4Wave
85% 89% 90%
62% 71% 81%
49% 63% 70%
64.43% 72%
75% 82.25%
79% 90% 89%
The Chinese market is very much an early adopters
market. The penetration of social media in the last six
months remains well below 10% of all 16-54s for every
single platform.
Despite having internet penetration of just over 20%,
universe sizes remain solid—although below some of the
more exaggerated gures that are often quoted—but are
still a fraction of what they will be when a greater proportion
of the world’s most populous nation has access to the
internet.
As in many Asian markets, blogging remains a major socialmedia platform in China. The number of consumers reading
blogs has risen to 90% from 89%, while the number writing
blogs is now more than 81%.
Social networks are catching up but still have some
way to go with 72.3% managing their social network
proles. Video is unsurprisingly big-nearly 90% are
watching video online.
Tala, UAE
58%Blog readers
Blog writers
Create SocialNetwork prole
Manage SocialNetwork prole
Visit a friend’ssocial network page
Video watchers
58%
56%
Power to the People - Social Media Tracker Wave 4
The key to success in social media 37
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y
Every element of digital media is becoming socialised,
providing marketers with new ways to engage a target
audience like never before.
Wave 4 shows that social consumption of digital content is
either already highly penetrated among active internet users
or still growing rapidly. It also sheds new light on consumer
motivations for social media behaviour. We now know that the
desire to belong to something is as motivating as the desire to
communicate and express one’s self.
UM believes that the engagement opportunities of social
media are deeper than those of traditional mass media andthat the power of social amplication is also much stronger.
At the heart of our thinking is the concept of “Gravitational
Mass Media” where audience engagement provides a dense
core that then attracts other consumers.
Our 10-step programme for successful social media is:
1 Listen to/ observe what the target audience is
doing in social media
2 Create a “ social object” that is relevant to the
brand and of genuine interest
3 Segment the target in to tribes. Give them
something they can join.
4 Allow them to engage via their preferred
platform of choice—create multiple interfaces
to your community
5 Make the experience better when shared
6 Optimise your content for sharing—particularly
via newsfeeds and Twitter
7 Use paid-for media to get the ball rolling
8 Take advantage of extreme targeting offered
by social networks
9 Make sure you have the resources to manage your
community management and refresh the content.
10 Track the results and optimise where necessary
The data in Wave 4 juxtaposed with the relatively low ad
spend in social media shows that consumers are out in front
of marketers. The opportunity for success in the relatively
uncluttered landscape will never be higher.
Michael, Germany
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Power to the People - Social Media Tracker Wave 4
What UM can do for you? 39
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The gures and analysis in this report are just a small fraction of the insight available from the “Power to thePeople” Social Media Tracker.
Wave 4 and the three preceding tranches of datacontain a much wider range of information: detailed
facts, gures and insight that are crucial tounderstanding how consumers are behaving.
If you want to know how your consumers are using social
media, if you want to know how social media inuences
your consumers’ purchase decisions or if you want to know
how effectively your communication is cutting through in
the social media landscape, then we can help.
We can tell you how the social media revolution is already
hitting your business and how you could make the most of
this communication opportunity.
If you’d like to know more
please [email protected]
Glen Parker Research Director, EMEA