Wave4 - Power to the People

40
 July.09 Power to the people Social media tracker

Transcript of Wave4 - Power to the People

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 July.09

Powerto thepeople

Social media tracker

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Power to the people - Social Media Tracker Wave 4

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Welcome to Wave 4 3

04 Introduction07 Methodology

14 Key highlights15 The rise of video20 Social networks grow even more24 The rationalisation of social media28 Country spotlights

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Introduction UM’s latest “Power to the People” survey has revealed

dramatic changes in the way that consumers areusing the internet to create and share their thoughts,pictures and videos.

Wave 4 of UM’s research into the facts behind the

hype of social media reveals that social networks arebecoming the dominant platform for content creationand content sharing.

Jeff, Australia

Dorota, Poland

Funda, Turkey

Carlos, Brazil

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5

After four surveys of active internet users—those who

use the internet every day or every other day—showing

impressive growth for all types of social media, consumersare starting to focus their digital life around the likes

of Facebook, MySpace and Orkut.

It’s not that consumers are cutting back on blogging or

sharing images it’s just that they are increasingly opting

to do it via their social network page rather than the likes

of Flickr and Blogger.

76% of social network users, for example, upload photo

photos, up from 45% in Wave 3, and 33% upload videos

compared to 16.9% last time around.

The heavy and varied usage of social networks has proven

that these sites are no fad. Not only have 96% of social

networkers visited a friends’ social network page but

nearly two-thirds of all active internet users have spent time

managing their own prole.

Another key change to note has been the expansion of video usage, with signicant increases both in the number

of social networkers and bloggers uploading video but also

in terms of the number of the active internet users watching

audio-visual content.

In the Philippines, just over 98% of active internet users

have watched video and the gure is also more than eight

out of 10 in markets such as Korea, Spain and USA.

Other key statistics include:

• The total estimated global active internet audience is

now 625m

• Mobile internet usage has now reached nearly a fth of all

active internet users. Seventeen percent now access

internet on the move as well as at home, work or college

• Widgets continue to thrive with 34% of social network users

installing them for their own use and 24% installing them to

impress visitors to their prole page

 “ Social media is a very fast-evolving landscape and one that’s

taking an increasingly important role in consumers’ digital

lives. Brands that want to engage with consumers in these

spaces need to understand how and where and why they

are using the many different platforms that enable content

creation and sharing.” 

 “ Although the explosive growth of social media has attracted

a lot of media coverage and hype only ‘Power to the

People’—which began in 2006 and now has four waves of 

comparable data—has been able to track actual usage and

consumer uptake,” says Glen Parker, Research Director at

UM EMEA.

About Wave 4

UM questioned 22,729 active internet users in 38

countries between November 2008 and March 2009 for

Wave 4, making it the largest global analysis of socialmedia usage.

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100   E  c  u  a  d  o  r   1  2 .  3  %

 

  S  o  u  t  h   A  f  r  i  c  a   9 . 4  %

  P  h  i  l  i  p  p  i  n  e  s

   2  1 .  5  %

 

  C  h  i  n  a   2  2

 .  5  %

 

  R  u  s  s  i  a   2  7  %

 

  M  e  x  i  c  o   2 4

 .  9  %

 

  P  e  r  u

   2  6 .  2  %

 

  R  o  m  a  n  i  a   3  3

 . 4  %

 

   T  u  r  k  e  y

   3  5  %

 

  B  r  a  z  i  l   3

 4 . 4  %

  C  o  l  o  m

  b  i  a   3  8 .  8  %

 

  P  o  r  t  u  g  a  l   3  9 .  8  %

 

  C  z  e  c  h   R  e  p .

  4  8 .  8  %

 

  I  t  a  l  y  4  8 .  8  %

 

  P  o  l  a  n  d   5  2  %

  L  i  t  h  u  a  n  i  a   5  9  %

 

  H  u  n  g  a  r  y   5  2

 .  5  %

 

  L  a  t  v  i  a   5  9  %

 

  F  r  a  n  c  e

   6  5 .  7  %

  G  e  r  m  a  n  y   6  7  %

 

  C  a  n  a  d  a

   7  2 .  3  %

 

  B  e  l  g  i  u  m

   6  7 .  3  %

 

  J  a  p  a  n  7  3

 .  8  %

 

  M  a  l  a  y  s  i  a

   6  2 .  8  %

  S  i  n  g  a  p  o  r  e   6  7

 . 4  %

 

  U  S   7 4 .  7  %

 

  A  u  s  t  r  i  a

   6  8 .  3  %

 

  K  o  r  e  a   7  6

 .  1  %

 

  S  p  a  i  n

   7  0 .  5  %

 

  A  u  s  t  r  a  l  i  a   8  0

 .  6  %

 

  U  K   7  0 .  9  %

 

  S  w  e  d  e  n

   8  0 .  7  %

 

  H  o  n  g

   K  o  n  g   6  9

 .  5  %

 

  D  e  n  m

  a  r  k   8  0

 . 4  %

  N  e  t  h  e  r  l  a  n  d  s

   8  2 .  9  %

 

  F  i  n  l  a  n  d   8  3  %

 

  N  o  r  w  a  y

   8  6  %

 

  I  n  d  i  a

   7 .  1  %

 

Introduction Welcome to the fourth installment of UM ’s ongoing Our rst study was published in September 2006 and Wave

investigation into the rise and rise of social media. 4 gives a snapshot of the situation now—research took place

from November 2008 to March 2009.After three waves of growth across all social media

platforms, this time the picture is nuanced and much By comparing these four global examinations of the reality

more interesting. behind the hype of social media, we are able to provide a

clear picture of how the landscape has changed and cruciallyConsumers continue to ock to digital destinations in work out how it is evolving in future.order to create and share content, but they are now becoming more selective in terms of where they are This latest report highlights:doing it.

• New platforms for video

In essence, the tools of social media are starting to coalesce• Why social networks continue to growon to a single platform type—the social network. There may

be some way to go before the phrases “social media” and• How social media platforms are rationalizing.

 “social networks” are synonymous, but the consolidation

has started. • Changes in key markets

Internet penetration by marketFigures sourced from internetworldstats.com

   %    O

  n   l   i  n  e   (   A   l   l  a   d

  u   l   t  s   )

Power to the People - Social Media Tracker Wave 4

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7

Methodology

The Social Media Tracker has retained the same

methodology from Wave 1 through Wave 4, enabling

comparison between data sets. All surveys have beenscripted and hosted on UM’s in-house

online research system, Intuition.

Henry, Singapore

All surveys are self-completed and the data collected

is entirely quantitative. Every market is representative

of the 16-54 Active Internet Universe. For Wave 4,22,729 internet users in 38 countries were interviewed.

New markets are Belgium, Colombia, Ecuador, Finland, Latvia,

Lithuania, Malaysia, Norway, Peru, Portugal, South Africa,

Singapore and Sweden. To be included, consumers needed

to use the internet every day or every other day.

Marek, Czech Republic

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Methodology: Growing expansion of research universeWave 1:  • Australia

• China

• France

• Germany• Italy

• Philippines

• Russia

• Korea

• Spain 

• UK

• US

Wave 2:  • Australia • Pakistan

• Brazil • Philippines

• China • Russia• France • Singapore

• Germany • Korea

• Greece • Spain

• India • Taiwan

• Italy • Thailand

• Japan • UK

• Malaysia • US

• Mexico 

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Wave 3:  • Australia • Mexico

• Austria • Netherlands

• Brazil • Pakistan

• Canada • Philippines • China • Poland

• Czech • Romania

• Denmark • Russia

• France • Korea

• Germany • Spain

• Greece • Switzerland

• Hong Kong • Taiwan

• Hungary • Turkey

• India • UK

• Italy • US

• Japan

Wave 4:  • Australia • Lithuania 

• Austria • Malaysia

• Belgium • Mexico

• Brazil • Netherlands

• Canada • Norway

• China • Peru

• Columbia • Philippines

• Czech • Poland

• Denmark • Portugal

• Ecuador • Romania

• Finland • Russia

• France • Singapore• Germany • South Africa

• Hong Kong • Korea

• Hungary • Spain

• India • Sweden

• Italy • Turkey

• Japan • UK

• Latvia • US

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Methodology, cont’d.Why do active internet users matter?

Social media is driven by active internet users, if you don’tuse the internet regularly you a re unlikely to sign up for

tools such as blogging or set up a social network prole.

Active internet users drive adoption of platforms and tools;

they will determine which tools and platforms become

dominant in the social media space.

Reach over time

They are the best proxy for the future, over time all internetusers will increase their usage and eventually everyone

will become an active users, just as consumers made the

transition from occasional to regular TV watching in the

1950s and 1960s.

Active internet users: “Thinking about using the internet, which of the following have you ever done?” 

Read blogs

Start my own blog/weblog

Leave a comment on a blog site

Upload my photos to a photo sharing site

Upload a video clip to a video sharing site

Watch video clips online

Listen to live radio/audio online

Create a prole on a social network

Manage a prole on a social network

Visit a friend’s social network page

Wave 1 Wave 2 Wave 3 Wave 4

Sep 06 June 07 March 08 March 09

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

   %    E

  v  e  r   d  o  n  e

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3

 

Methodology: Universe size—putting it into contextcalculated using local market population estimates

1 USA

96.3m

2

3

5

4

6

7

Estimated worldwide 16-54

active internet universe = 625m users

North America

1 USA 96.3m

2 Canada 14.1m

Central & 

South America

3 Brazil 21.9m

4 Colombia 3.8m

5 Ecuador 2.5m

6 Mexico 4m

7 Peru 6.6m

Europe

8 Austria 1.4m

9 Belgium 2.8m

10 Czech Rep. 3.6m

11 Denmark 2.2m

12 Finland 1.9m

13 France 19.7m

14 Germany 23m

15 Hungary 2m

16 Italy 9.7m

17 Latvia 0.8m

18 Lithuania 0.9m

19 Netherlands 4.9m

20 Norway 1.8m

21 Poland 7.9m

22 Portugal 2.9m

23 Romania 4m

24 Russia 9.8m

25 Spain 8.5m

26 Sweden 4m

27 Turkey 4.8m

28 UK 19m

Asia & Oceania

29 Australia 8.6m

30 China 159.6m

31 Hong Kong 2.9m

32 India 12.3m

33 Japan 21.8m

34 Malaysia 11.9m

35 Philippines 4.2m

36 Singapore 2.1m

37 Korea 19m

Africa

38 South Africa 2m

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13

8

11

15

12

17

20

18

910

13

28

38

14

16

19 21

22

23

24

25

26

27

29

30 China

159.6m

33

37

36

34

35

3231

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Key highlights—global stats from Wave 4There are now an estimated

625 million active internetusers, one in thirteen of all humans and one in threeinternet users.

Social networks continue to grow. Nearly two-thirds of active

internet users have now joined a social network site, up from

57% in Wave 3.

•Malaysia leads the way w ith 47% penetration of 

all 16-54-year-olds.

Social networks are now a regular part of the online

experience with 64.1% of active internet users spending time

managing their prole.

•Danes have the highest penetration among all

16-54-year-olds, followed by Malaysia, Norwayand Sweden.

Blogging has nearly reached saturation in terms of total

numbers, with 71% reading blogs, a small increase from 70%

last time out. Active internet users however, do continue to

put nger to keyboard in greater numbers, globally up from

34% to 40%.

Social media platforms are becoming more multi-media.

The number of bloggers and social network users who have

uploaded photos, videos, music and widgets has continued

to rise.

Social media is going mobile. Seventeen per cent of active

internet users globally now access the internet on the move

as well as at home, work or college.

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The proliferation of video 15

In Wave 1, social media was, broadly speaking, a text-based

occupation for the majority of active internet users.

Consumers typed or read; uploading pictures or watchingvideo was a minority occupation.

Faster broadband, the rise of YouTube and its ilk and the

ability to embed video on everything from blogs to social

network prole pages has made the moving image an

essential part of the social media landscape.

In Wave 4 we have seen a high penetration of active

online consumers uploading and watching videos on video

sharing sites such as YouTube. However there has been

a notable and signicant increase in the number

of bloggers and social networkers uploading

audio-visual material to these platforms.

Video watching is now at 83% amongst active internet users.

This is consistent with Wave 3 but signicantly ahead of 

the 32% recorded in Wave 1 and the 63.3% in Wave 2. Thereason for this recent levelling off is that, for many markets,

there is barely any more room for the penetration of watching

video amongst active online users to rise.

All of the Latin American markets have a penetration of more

than 90% and in 75% of markets surveyed the penetration

of video watchers amongst active online users clears 80%.

Thirty-three per cent of social networkers

have uploaded video to their prole,

up from 16.9% in Wave 3 and 32%

of bloggers have uploaded video,

an increase of 8%.

 I M P O R T I N

 G 

 3 6 %  

3 3 %  o f s o c i a ln e t w o r k e r s h a v eu p l o a d e d v i d e o t ot h e i r p r o f i l e , u p

f r o m1 6 . 9 %  

i nWa v e 3Glen, London Matt, USA

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31.16%

3 4

Uploading videos—Wave 3 & 4

Thinking about using the internet, have you ever done the follow ing? WaveActive internet users uploading videos to a video sharing site

All respondents 35.5% 35% Brazil

43.09% 70.98%

60.13% 67.51%

58.89% 57.97%

51% 57.88%

68.48% 50.06%

50.53%

47.54%

53.16% 50.55%

Malaysia

Korea Peru Netherlands

Philippines Colombia Singapore

China Hong Kong Latvia

India Turkey 41.2% 45.51%

35.98%

Portugal

57.09% 50.68%Mexico Ecuador Norway

38.26%

37.46%

36.32%

37.8%

30.3%

35.42%

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Australia 22.56% Sweden Denmark19.51%30.2% 26.2%

33.46%

20.84%

28.28%47.24% 35.01% 29.71% 30.79%

29.64%

Romania Italy Germany

31.88%

32.47%

32.01% Czech Rep.Spain Lithuania

21.71%

27%

21.45%

24.03%

33.3%25.98% 27.37%Russia UK France

FinlandBelgium Japan29.82%29.71% 20.16% 18.66%

36.85% 32.64% 27.26%

38.61%

25.71%

16.52%

25.74%

18.29%

Austria Canada South Africa

29.26%24.93% 27.3%US Poland Hungary

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Video watching—Waves 1-4Thinking about using the internet, have you ever done the follow ing?

Active internet users watching video clips online

Global Germany

20.1% 44.3% 76.9%32% 63.3% 83.7% 82.8% 74.1%

25.2% 78.4%57.5%

Australia Italy

79.1% 34.6% 63.3% 79.2% 75.1%

78.9%56.2% 90.1% 89.1%

China France

23.4% 53.6% 61.3% 63.2%

Power to the People - Social Media Tracker Wave 4

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Philippines Spain

39.9% 69.4% 87.3% 84.1%60.7% 98.7% 98.1% 28%

Russia UK

21.6% 57.5% 67.9% 79.4% 61.2% 85.5% 79%32.3%

31.8% 51.7% 74.3% 82.9%29.7%

Korea USA

73.5% 86.2% 82.8%

Wave 1 2 3 4

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Social networks grow even more(and consumers really use them)

It’s very easy to set up a social network prole, but the

key question is whether the excitement starts to pall after 71.1% have visited a friend’sa few weeks. social network pageThe answer is very clearly not. Consumers are signing up

for proles in larger numbers in Wave 4 and spending time

keeping them up to date. Nearly two-thirds have managed

a social network prole.

And they also spend time visiting their friends’ proles as

well: 71.1% have visited a friends social network page, a

gure that’s increased in every market surveyed with the

exception of Brazil and Mexico.

Consumers aresigning up for

profiles in largernumbers in Wave 4

and spending timekeeping them up

to date.

Andrea, Germany Jeff, Australia

Carlos, BrazilPower to the People - Social Media Tracker Wave 4

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21

1 2 3 4Belong to a Social Network, Waves 1-4 Wave

Thinking about using the internet, have you ever done the follow ing?

Active internet users create a profle on my social network

Global Russia

27.3% 36.2% 56.6% 62.5% 23.1% 41.7% 74.02% 85.3%

France Spain

10.3%16% 35.6% 50.1% 37.3% 39.5% 45.4% 59%

26.9% 27.4% 60% 64%

39.2% 40%

USA

42.5% 59%

22% 19% 40.55%

Germany UK

46.8%

Italy

11.3% 19.1% 40.8% 45.9%

Methodology: Universe size putting it into context

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 Methodology: Universe size—putting it into context

North America

1 USA 57.8m

2 Canada 9.4m

Central & 

South America

3 Brazil 15.6m

4 Colombia 3.5m

5 Ecuador 1.9m

6 Mexico 3.1m

7 Peru 5.3m

Europe

8 Austria 0.8m

9 Belgium 2m

10 Czech Rep. 1.5m

11 Denmark 1.7m

12 Finland 1.2m

13 France 10.2m

14 Germany 11.5m

15 Hungary 1.7m

16 Italy 4.2m

17 Latvia 0.5m

18 Lithuania 0.5m

19 Netherlands 3.6m

20 Norway 1.5m

21 Poland 5.6m

22 Portugal 2.1m

23 Romania 2.7m

24 Russia 8.1m

25 Spain 4.9m

26 Sweden 2.6m

27 Turkey 4.1m

28 UK 12.1m

Asia & Oceania

29 Australia 5.3m

30 China 111.8m

31 Hong Kong 1.9m

32 India 9.6m

33 Japan 10.2m

34 Malaysia 9.4m

35 Philippines 3.9m

36 Singapore 1.6m

37 Korea 11.9m

Africa

38 South Africa 1.4m

Estimated worldwide 16-54

active internet universe = 625m users

Thinking about using the internet,have you ever done the following?

Active internet users managed a social

network profle 1 USA

57.8m

2

5

6

7 3

4

Power to the People - Social Media Tracker Wave 4

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23

8

11

17

20

18

9

13

38

16

21

22

23

24

25

26

27

29

33

37

36

34

35

3231

14

1928

12

15

10

30 China

111.8m

Th ti li ti f i l di

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  P  h  o  t  o  s

 

  F  a  v  o  u  r  i  t  e  /  c  u  r  r  e  n

  t  l  y   l  i  s  t  e  n  e  d   t  o

   m  u  s  i  c   w  e  b  s  i  t  e  s 

  R  e  c  o  m  m  e  n  d  e  d   w

  e  b  s  i  t  e  s

 

  U  p  l  o  a  d   m  u  s  i  c

  A  p  p  l  i  c  a  t  i  o  n  s  /  W  i  d

  g  e  t  s

 

   V  i  d  e  o  s

 

  O  p  i  n  i  o  n  s   o  n   p  r  o

  d  u  c  t  s   a  n  d

   b  r  a  n  d  s 

The rationalisation of social mediaContent postedBlog writers only: ‘‘When writing your blog

what topics do you normally post?’’ 

Wave 3

14.5%20.0%50.2% 32.0% 28.8% 27.6% 23.8%

% blog writers

It had to happen. The days of posting written commentary

on a blog, going to a separate site to upload images or

video and then managing your network of friends viaa third location were always limited.

The days when a consumer would either restrict him or herself 

to just one of these activities or go to three different sites to

upload content are disappearing.

The decline or stasis in the use of separate blogging or

photo-sharing sites suggests that social media is being

rationalised. The addition of new functionality to platformsoriginally designed to serve each of these areas also

highlights their convergence.

Bloggers, for example, are no longer restricting themselves

to text: they are adding images and video as well as music

and widgets to their prose in ever greater numbers.

Power to the People - Social Media Tracker Wave 4

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  P  h  o  t  o  s

 

  F  a  v

  R  e  c  o  m  m  e  n  d  e  d

   w  e  b  s  i  t  e  s

   V  i  d  e  o  s

 

  a  n  t   o  t  h  e  r  s   t  o   s  e  e 

  o  u  r  i  t  e  /  c  u  r  r  e

  n  t  l  y   l  i  s  t  e  n  e  d   t  o

   m  u  s  i  c   w  e  b  s  i  t  e  s

  S  t  o  r  i  e  s

   f  r  o  m   o  t

  h  e  r   b  l  o  g  s

  W  i  d  g  e  t  s   t  h  a  t   a  r

  e   u  s  e  f  u  l

   f  o  r   m

  e

  O  p  i  n  i  o  n  s   o  n   p  r  o

  d  u  c  t  s   a  n  d

   b  r

  U  p  l  o  a  d   m  u  s  i  c 

  A  p  p  l  i  c  a  t  i  o  n  s  /  W

  i  d  g  e  t  s 

  a  n  d  s

 

  W  i  d  g  e  t  s   t  h  a  t   I   w

70.48% 43.3% 34.3% 31.9% 31.7% 28.8% 26.3% 18.4%

Wave 4

Dmitri, Russia15.5%17.02%

% blog writers

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  M  e  s  s  a  g  e   f  r  i  e  n  d

  s

  U  p  l  o  a  d   p  h  o  t  o  s

  F  i  n  d   o  l  d

   f  r  i  e  n  d  s

  F  i  n  d   n  e  w   f  r  i  e  n  d

  s 

  D  i  s  p  l  a  y

   f  a  v  o  u  r  i

  t  e  /   c  u  r  r  e  n  t  l  y   l  i  s  t  e  d   t  o

   m  u  s  i  c

  U  p  l  o  a  d   v  i  d  e  o  s

  M  a  k  e

   c  o  n  t  a  c  t  s

   f  o  r   w

  o  r  k   p  r  o  f  e  s  s  i  o  n  a  l   r  e  a  s  o  n  s 

  J  o  i  n   a   g  r  o  u  p 

  W  r  i  t  e   a   b  l  o  g

  I  n  s  t  a  l  l

   a  p  p  l  i  c  a  t

  i  o  n  s  /  w  i  d  g  e  t  s   t  h  a  t   I

   w  a  n  t   o  t  h  e  r  s

   t  o   s  e  e 

  O  r  g  a  n  i  s  e

   e  v  e  n  t  s

 

  D  a  t  i  n  g 

  P  r  o  m

  o  t  e   a   b  a  n

  d 

  I  n  s  t  a  l  l

   a  p  p  l  i  c  a  t  i

  o  n  s  /

   w  i  d  g  e  t  s   t  h  a  t   a  r  e

   u  s  e  f  u  l   f  o  r

   m  e 

  D  i  s  p  l  a  y

   a   d  i  g  i  t

  a  l   b  a  d  g  e   (   e .  g .   a  v  a  t  a  r,   w  a  l  l  p  a  p  e  r

  ) 

81.5% 76.3%

Wave 4

14.5%17%23.7%24.4%33.1%33.5%47.9% 23.5%29.1%29.9%35.3%56.4%74.3%

% social networkers

Scott, USA

Country spotlights—USA

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Country spotlights—USA1 2 3 4When it comes to numbers America is a dominant player

in the social media space, despite having an internet

penetration at just 70% – well below the Nordics, Korea,

Canada, Australia and Japan.

More than 96m active internet users translates into 63.7m

blog readers, 31.9m bloggers, 57.8m active managers of 

social network proles and 79.9m video watchers.

The most dramatic change for the US in Wave 4 has been

the rise in the number of active internet users who have

managed a social network prole in the last six months,

up nearly 50% from 43.2% to 60%.

As in many other markets, social networks also attract

a number of nosey friends who have yet to put their

own prole online.

Video continues to become as mainstream as TV viewing

for active internet viewers with 83% now watching

audiovisual content via the web.

Wave

Blog readers

Blog writers 21.2%20%

62%

26% 33%

51% 61% 66%

Create SocialNetwork prole

39% 40% 43% 59%

Manage SocialNetwork prole

43% 60%

Visit a friend’ssocial network page

Video watchers 32% 52% 74% 83%

51% 67%

Power to the People - Social Media Tracker Wave 4

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Country spotlights—UK

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Country spotlights UKAs it frequently does in so many other areas, the UK is

defying global convention when it comes to watching videos.

Unlike most of the rest of the world, Brits are watching fewer

videos than they did in Wave 3.

The 79.1% gure is over ve percentage points down on the

same statistic from Wave 3, but remains signicantly ahead

of Wave 2’s 61%.

In other areas, however, the UK has been happy to go

with the rest of the world. Reading blogs is down at

58% whilst writing has remained pretty much consistent

with Wave 3 at 24.8%.

Social network usage remains on the rise with 64.1%

managing a social network prole, up from 60% last time

around and 71.1% visiting their friends’ pages.

32%

68%

60%

71%

64%

86% 79%

Visit a friend’ssocial network page

Network prole

Manage SocialNetwork prole

Video watchers 61%

Graham, London

Power to the People - Social Media Tracker Wave 4

Wave 1 2 3 4

Blog readers 38% 54% 67% 58%

Blog writers 26% 25%19%10%

Create Social 27% 27.4% 60% 64%

Country spotlights—Germany31

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Country spotlights GermanyGermany has been steady in its adoption of social media and

there are few drastic changes to report. By global standards

Germany has been a cautious adopter of all the major

platforms; an increase of ve per cent here, two per cent

there is the norm.

One area where it does standout is the dramatic increase in

the number of people visiting friends’ prole pages. Fifty-three

per cent of active internet users popped over digitally,

a rise of nearly 25%.

There has also been a decline in the number of active Internet

Users who are watching videos. This has fallen from 77.1%to 74.1%, although to put this in context, back in Wave 1 the

gure was just 20.1%.

Hayley, UK

Wave 1 2 3 4

Blog readers 15%20% 55% 57%

Blog writers 28% 28%8%6%

Create SocialNetwork prole

41% 47%19%22%

Manage SocialNetwork prole

43% 50%

45% 53%Visit a friend’ssocial network page

77% 74%44%20%Video watchers

Country spotlights—Korea

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72% 91%

Country spotlights Korea

30% 74% 86% 83%

Korea is always cited as one of the most advanced global

markets for telecommunications and internet; our gures

show that the truth among active internet users aged 16-54

is more prosaic.

For example, when it comes to accessing the internet on the

move, Korea sits at just 6%.

Despite a drop in the percentage of active internet users

creating blogs, Koreans are more likely to put their thoughts

to keypad, image or video than every other nation in the

world, apart from Malaysia. It must also be noted that whilst

there has been a percentage decline, the real numbers of active internet users creating blogs have increased from

9.8 million in Wave 3 to 11.6 million in Wave 4.

The number of blog readers is also much higher than average

with 88% reading the words of others in Wave 4, a slight drop

from 92% in Wave 3.

The other area of difference is in the number of consumers

uploading video in the last six months. At 34% of the total

16-54-year-old population, a greater percentage of Koreans

are making lms available than any other market.

1 2 3 4Wave

92% 88%Blog readers

72% 61%Blog writers 46% 55%

Create SocialNetwork prole

28%

Manage SocialNetwork prole

56% 62%

77%

70%

76%

63%

Visit a friend’ssocial network page

Video watchers

Power to the People - Social Media Tracker Wave 4

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Country spotlights—Brazil

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 Country spotlights BrazilBrazil has yet to reach the stage of rationalisation. Brazilians

still appear to be using a variety of platforms in order to

create content.

Social network activity has remained constant especially when

we once again consider the enormous increase in the active

online universe.

The penetration of creating content on blogging sites has

remained consistent at 50%, and whilst the percentage of 

those reading blogs has fallen by a seemingly dramatic 28%,

it must be noted that the actual numbers of active online

users reading blogs has risen from 12 to 13.5 million.

2 3 4Wave

50% 51%

87% 62%Blog readers 76%

Blog writers 35%

Create SocialNetwork prole

75% 74% 69%

86%

76%

84%

72%

77%

Visit a friend’ssocial network page

Manage SocialNetwork prole

Video watchers94% 93%

Carlos, Brazil

Power to the People - Social Media Tracker Wave 4

Country spotlights—India 35

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y p g

India records steady progress across the board with rising

use of all social media platforms. Total penetration remains

low, but among active Internet Users statistics are going in

the right direction.

More Indians are managing social network proles at 78%,

visiting friends’ social network pages (82%) and uploading

photos – (77%).

There are slight increases in the number watching videos and

reading blogs up from 72.4% to 73.0% and 62.2% to 63.1%

in the last six months, respectively.

Theresa, London

Wave 1 2 3 4

Blog readers 79%

Blog writers 27% 47% 54%

Create SocialNetwork prole

78%

Manage SocialNetwork prole

65% 78%

65% 84%

66%43%

72% 82%Visit a friend’ssocial network page

59% 86% 87%Video watchers

Country spotlights—China

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y p g

1 2 3 4Wave

85% 89% 90%

62% 71% 81%

49% 63% 70%

64.43% 72%

75% 82.25%

79% 90% 89%

The Chinese market is very much an early adopters

market. The penetration of social media in the last six

months remains well below 10% of all 16-54s for every

single platform.

Despite having internet penetration of just over 20%,

universe sizes remain solid—although below some of the

more exaggerated gures that are often quoted—but are

still a fraction of what they will be when a greater proportion

of the world’s most populous nation has access to the

internet.

As in many Asian markets, blogging remains a major socialmedia platform in China. The number of consumers reading

blogs has risen to 90% from 89%, while the number writing

blogs is now more than 81%.

Social networks are catching up but still have some

way to go with 72.3% managing their social network

proles. Video is unsurprisingly big-nearly 90% are

watching video online.

Tala, UAE

58%Blog readers

Blog writers

Create SocialNetwork prole

Manage SocialNetwork prole

Visit a friend’ssocial network page

Video watchers

58%

56%

Power to the People - Social Media Tracker Wave 4

The key to success in social media 37

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y

Every element of digital media is becoming socialised,

providing marketers with new ways to engage a target

audience like never before.

Wave 4 shows that social consumption of digital content is

either already highly penetrated among active internet users

or still growing rapidly. It also sheds new light on consumer

motivations for social media behaviour. We now know that the

desire to belong to something is as motivating as the desire to

communicate and express one’s self.

UM believes that the engagement opportunities of social

media are deeper than those of traditional mass media andthat the power of social amplication is also much stronger.

At the heart of our thinking is the concept of “Gravitational

Mass Media” where audience engagement provides a dense

core that then attracts other consumers.

Our 10-step programme for successful social media is:

1 Listen to/ observe what the target audience is

doing in social media

2 Create a “ social object” that is relevant to the

brand and of genuine interest

3 Segment the target in to tribes. Give them

something they can join.

4 Allow them to engage via their preferred

platform of choice—create multiple interfaces

to your community

5 Make the experience better when shared

6 Optimise your content for sharing—particularly

via newsfeeds and Twitter

7 Use paid-for media to get the ball rolling

8 Take advantage of extreme targeting offered

by social networks

9 Make sure you have the resources to manage your

community management and refresh the content.

10 Track the results and optimise where necessary

The data in Wave 4 juxtaposed with the relatively low ad

spend in social media shows that consumers are out in front

of marketers. The opportunity for success in the relatively

uncluttered landscape will never be higher.

Michael, Germany

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Power to the People - Social Media Tracker Wave 4

What UM can do for you? 39

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 The gures and analysis in this report are just a small fraction of the insight available from the “Power to thePeople” Social Media Tracker.

Wave 4 and the three preceding tranches of datacontain a much wider range of information: detailed

facts, gures and insight that are crucial tounderstanding how consumers are behaving.

If you want to know how your consumers are using social

media, if you want to know how social media inuences

your consumers’ purchase decisions or if you want to know

how effectively your communication is cutting through in

the social media landscape, then we can help.

We can tell you how the social media revolution is already

hitting your business and how you could make the most of 

this communication opportunity.

If you’d like to know more

please [email protected]

Glen Parker Research Director, EMEA

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Power to the People - Social Media Tracker Wave 4Universal McCann © 2009